These guys are NOT focused on helping you. I needed a broken tooth extracted. It was giving me pain. My dental insurance would take care of cost. This was not good enough for these guys. These guys would not extract the broken tooth unless I paid them an extra $1200 to do a bone graft. Did I need a bone graft? No. They needed to do a bone graft so they can do Dental implants in the future. They didn't care that I just wanted a Tooth Extracted without getting Dental implants in the future. So I left with my painful tooth still because these careless people didn't want to waste their time with doing just a tooth extraction. DON'T GO HERE. THE RECEPTION IS COLD. THE SERVICE IS QUICK, UNCARING & HOW CAN WE GET DENTAL IMPLANTS ON THIS PERSON. THAT'S THEIR FOCUS, PUTTING IMPLANTS IN YOU....DOESN'T MATTER IF YOU WANT OT OR NOT & IT DOESN'T MATTER THAT YOU ARE HAVING PAIN. Also, I read other reviews how clean this place was. It was clean. But I have never been to an Unclean Dental office. Having a Clean Office should be expected!! Reviews should not commend a business for what is expected. Comment on Cleanliness if it is Absent. read more

Wonderful experience, Dr.Kim was very gentle with both of my kids and my checkup/ cleaning. X-ray tech was very attentive and friendly. Front office was also very friendly and great at sending reminders. I appreciated being able to fill out forms directly from a link on my phone. Great family dental office. read more

I really like this places hygienist he is super informative and helpful with tips on flossing and brushing. However, I needed a root canal re treatment and they send me to another place that charged me full price and at the end of it I still will need my tooth pulled. I had paid for a procedure for a crown and didn't go through with treatment because I need an extraction and not a crown. So I asked for a refund they made me sign a document so I had to drive back to the office and they said their team in Indian? Is processing the request and instead of returning my money back to the card they will be sending it via check which is going to take 2 weeks. So I will have waited closer to a month for a refund from this place. They also said they would call to give me an update but I have to be the one to keep calling for an update. read more

I had a really great experience here. Dr. Kim was very nice, professional, and efficient--they made the whole visit quick and stress-free. Norma and Keisha were also amazing; they were super warm, welcoming, and made me feel comfortable from the moment I walked in. Overall, the staff was friendly and the care was excellent. Definitely recommend! read more

My four year old boy cane for an x-ray and clean up. They did such a good job treating him and very patient. Definitely recommend for the kiddos. read more

I've been coming to this place for over 18th. The staff is friendly and will work with you when scheduling an appointment. I've never had any issues with any dental work. They explain what procedure they'll do. read more

First time here, was happy with the outcome. Office staff, hygienist and doctor were all very kind, and understanding of my finances. Thanks!! read more

Love coming here. Best staff and doctors around. They really care about there patients here.

Outstanding service from the entire staff!!! Highly recommend. Audrey did a great job!

Dr. Tran and his team are honestly the best! Have not gone to the dentist in years due to anxiety and extremely horrible hostility from previous dentists. His staff was so attentive and sweet and helped my anxiety so much. Dr. Tran breaks down every procedure you need done and why it needs to be done in a very kind and detailed manner. Will definitely be my dentist and highly recommend coming here if you are looking for a new dentist or wanting to change to a better dentist! read more

came here because it was the only dentist that could see me on such short notice. I was in so much pain from molar #2 that was an already treated root canal from several years ago, and several of places I've called all told me I need a "specialist" for either re-treat or extraction and then the insurance would take time to kick in. I was in complete agony!! So This was the last place I called and they were able to book me in quickly. The front desk girls were very nice. I was called in within 5 minutes!! The dentist came and examined me and explained everything and all my options, he was very nice and very understanding, since it wasn't worth "trying to save" the tooth by re-treating it, I decided to get it extracted (I thought he was going to say I need a specialist) but he was able to extract it there and that time. A lot was kinda a tough molar to pull out, he was super patient with me and gentle throughout the process. The office and back are very clean and a nice modern environment with lots of plants around a relaxing atmosphere. I stopped bleeding from the tooth by evening time and it was a speedy recovery for me. I'm thankful I found this little gem dentist. I will be returning and I definitely recommend anyone who needs any dental care to come here. read more

Very professional and friendly Dentist and staff. The office is very clean and equipment is up to date. Highly recommend

Wonderful place to go if you are neurodivergent and/or have a dentist phobia!!!! They are gentle, they explain everything they are going to do and why they need to do it, they give as many breaks as you need, and they are GOOD at what they do. I had a large molar extracted which is not an easy task. It took about an hour and a half and I could tell how hard it was to yank out my tooth. Not only did the job get done, but the kindness and patience was beyond any experience I have had with a dentist. I have found my place for all of my future dental needs. read more

Treated me well super nice . Very fast super kind . Answered all my questions Nice people read more

Great service and honest price. I would recommend their services to anyone. Also staff is friendly and amazing peoples.

It was my second time seeing this office. Everyone is friendly and they did an amazing job on a Cosmetic Procedure!!! I wish I could've taken a before and after but they did a great job! Will definitely recommend this office to my family and friends. :) read more

Everyone at this office is friendly. I've been coming since Dr. Stucken, so for over 10 years. He retired so there is a new dentist. I saw Dr. Tran and he was nice and informative. Norma did my X-rays and she was friendly and kind. I was nervous so they both did ease my anxiety with their personalities. I need a crown so I will be coming back in a few weeks. But so far so good! I definitely recommend. read more

my care is is always Star level! treatment plan is aways spot on. I always feel like I'm the only person they are seeing that day, never fails I'm greeted by name. If I could give 10 stars, I would. read more

Excellent service and friendly customer service. Recommend to anyone looking for an amazing dentist office

From the people at the call center to the staff at the front desk everyone is very friendly and welcoming. You can tell they love their jobs. Dr Tran was great! He explained every step of the process, made sure I was comfortable throughout, and more importantly he was very gentle. Highly recommend! read more

Then come here for about 20 years great staff and great service highly recommend my whole family comes here too

I've been coming here for a year now and i'm always welcomed with the most friendly staff and service. I have always been scared of the dentist so to find an office that i feel comfortable and safe really eases my nerves. i've gotten cavities filled, cleanings and a root canal and crown. I do recommend this office. read more

Best smiles dental has been taking care of my dental needs for over a year now. The staff is friendly and always helpful. I definitely recommend them if you're looking for any dental needs. read more

I have been coming here since my first tooth came out and the doctor before was awesome. I was a bit worried when the new doctor came in, but Dr.Tran and staff are profesional, kind, and great at what they do. When patients walk into the office they all welcome us with a big smile. read more

I am very happy with how my deep cleaning appointment went today. I was so relieved that I did not have to get shots that would numb the area for this deep cleaning. They used a topical gel that was a little stronger and it was perfect. I didn't feel any pain or uncomfortableness. Once it was finished I walked out completely numb free with nice clean teeth! read more

One of the beat experiences I've had at the dentist, they got me in within minutes of me coming in. They were so kind, the office is so cute, with plants everywhere. They quickly and efficiently diagnosed my problem, they gave me so much information that I felt I could make an educated decision! Love it! read more

The staff here are amazing. Excellent service and they work efficiently and effectively. I had the opportunity to potentially pay less for work done elsewhere, however I keep coming back here because they deserve my money. Other offices don't return calls and usually have a receptionist with an attitude. These guys are professional and prompt. I Refered my sister, and she loves it here. I'll continue to refer people for sure. Thanks everyone at BEST SMILES DENTAL :) read more

Great dentist they make me feel very comfortable every time. Thank you! Hqd a root canal and crown.

I had an amazing experience at Best Smiles. From the Customer Service Reps to the Dental Assistant Norma to Dr. Tran always super professional and patient. I needed a lot of work done and they were very supportive. Office is clean and quiet. 10/10 I highly recommend Best Smiles Dental. read more

Best Smiles Dental: Dentist Downey - General Dentistry Near Me - Downey, California

Amazing service! very well recommended! staff very nice good communication. I really recommend to get your implants done

Great service! Friendly staff, thorough cleaning, and a smooth check-up. Would recommend

I've been coming to this dental office for over 10 years, and I can't recommend them enough! The entire team is professional, friendly, and truly cares about their patients. Dr. Tran is an exceptional dentist--friendly, thorough, and always making sure I'm comfortable during every visit. And Norma, the dental assistant, is amazing! She's so kind and reassuring, making even the most nervous appointments feel like a breeze. From routine cleanings to more complex procedures, they always make me feel comfortable and well taken care of. Lubia does a great job at keeping the office clean, and well-organized, and they do a great job of running on time. This is the place to go! read more

Amazing service, always getting well taken care here. Everyone is so sweet and welcoming, really knows how to do their job right!

Get treaded like family at best smiles, Good quality work, fast and easy in and out In a flash, pleasant visits every time.

On Dec 9 2024 was told they where going to trim "around my cavity" I assume a filling. He said to try to save my tooth (molar) from getting a route canal. And a mini gum surgery to reach down into the cavity. On the X-rays it shows the cavity reached the dentin(sensitivity) part of the molar. In the process he said "I think" your going to need a route canal. That's where it all began. As he said that I questioned it in my head. For 1 he knew there was a high chance of not saving my molar with a feeling he knew that I was going to go thru a lot of pain. I left home with a temporary crown. Pain and discomfort. I go back in 2 weeks for my permanent crown and was told that he wasn't going to cement it. Clearly I had no idea I was going to go thru so much pain and discomfort mind you am going by with what he says because you'd think they know what their doing even tho I had some doubts. He said let's see how you feel from now and let's give it 2 weeks if still in pain then you will need your route canal on January . It fell off Dec 30 I go back to get it glued on. I was asked how I feel and at the moment I was not in so much pain so they said maybe you don't need a route canal. He asked me if I wanted it cemented????!!!!! Of course not but what baffles me is that he asked me that question , had id say said yes I can just imagine the pain I was going to endure. Why did he put me on that spot so he can clean his hands and say well she wanted it cemented smh! What if I didn't know any better and said yes? On Jan 2-3 the pain traveled to my ear! At this point I was overwhelmed and depressed and of course in so much pain. I called and told them about my ear pain and they said if I want to go back so they can check it out I said no. Definitely there was something wrong He knew I was going to go thru pain he's the "professional" I was and still feel depressed from the pain I'm going thru til this very day. With all this said I deserve my reimbursement. No one should go thru a mal practice that led to other complications. just had my route canal and now waiting to heal so I can get a new crown elsewhere I deserve my reimbursement for the first crown that was done. I should had never gone thru this horrible experience Turns out the crown was to big. read more

Dr Tran is a cool dentist! I like coming here bc of the care and quality of service! I recommend

Had a great experience at this new dentist office I found online. Had an appointment @3pm and was seen right away, didn't have to wait. Staff was very helpful and the doctor was very kind and attentive. Everything was explained and understandable, will definitely be coming back. read more

I recently had a teeth cleaning and all went well. At Downey Smiles the doctors are very thorough, friendly, and will answer any questions you may have. As a patient, it's your responsibility to ask questions if you're unsure of pricing or work that needs to be done. Overall, the staff is very friendly and I highly recommend this dental office. read more

Everyone at this office is awesome! ... staff is always very accommodating ... Dentist makes visits easy and AAAAAAALLLLLLMOST... painless.

I've been coming here since I was a Kid and the staff is always so nice and accommodating. They always make sure to text and email me for my upcoming appts and are efficient on following up. Never had any issues or bad experiences. Love them read more