Oh yeah it's the pretzel sticks! THATS what I come here for. It's right next door to one of my sites so it's convenient as well. The place is obviously clean and the staff is so nice. And hey, they DO have those ice cream treats! SCORE!!! read more

DQ / Orange Julius - Pretzel Sticks with Zesty Queso - Fast Food Near Me - Gilbert, Arizona

We hit up the drive thru for Free Cone Day! Quick and friendly service for all 6 cones. read more

DQ / Orange Julius - Fast Food Near Me - Gilbert, Arizona

This place is great! Super clean! The staff is so kind! Lots of smiles! The ice cream cones were delicious!!

This is the best place in the valley to go to for a delicious treat!! The staff are AMAZING and the place is always clean. Love coming here with the fam. Will be back ALL THE TIME!!! read more

At least the cleaning tool are cleaning (it is able to make that progress to the point in being able to have the cleaning stuff already in their, so when you go to clean it: if you do the right thing and clean up after yourself, you can do it the right way) Other then that, no, if this is how clean it is, and that is what I can see, then sure there are other things that need to be done; I say that from the point in what is the fact that, it is so built up that, what else are they letting build up: in area that can't be seen. Sure they have a health letter, but that piece of paper is nothing when: you pay to be part of that: so really they are just paying a PERSON to say they are clean and they aren't; for that is the simple fact: I paying for the overall experience, not the food or an area to sit.... So I will be getting my money back, for that is not what I is going to but into, so that they can pay someone off to say that they are doing a good job.... When that is all that it is, words/no action. You never heard of an electric scrub brush. read more

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Oh. My. Goodness. Just when I thought that Dairy Queen couldn't get any worse, they have COMPLETELY and UTTERLY redeemed themselves!! A kind young man named crew helped me today, and I have never had a better service. He was kind, handsome, and did what ever he could to help me. Crew deserves all his Christmas presents this year, no coal. I don't know if crew will ever see this review, but if he does, crew, your an absolute angel read more

Pickup up an ice cream cake for a birthday party. I picked up the last heart shaped cake which fed about 10 people. Average customer service. Clean tables. Parking is a little tight. read more

It's DQ... of course soft service ice cream is great! Have the frozen hot chocolate which is my favorite. Friendly service and about as quick as can be with making the treats. read more

I love the Blizzards. We didn't have to wait in a long line. The 85 cent days make me so happy! It was delicious! read more

DQ / Orange Julius - Fast Food Near Me - Gilbert, Arizona

Quick friendly service. Can't go wrong with a blizzard when it's over 100 outside. Never a long wait

Just had the sweetest (no pun intended) experience at this DQ location. My son just got his cast off after broken arm. The dr told him he still has to wear a brace for two more weeks and continue no big physical activities. You can imagine being the last of school, that's a bummer for an 11-year-old boy to hear! We went to get a treat as a consolation prize before I had to take him back to school. His first choice was Dairy Queen! We went through the drive-through and unfortunately it was closed. I was trying to look up somewhere that would be open and on our way back to school when the owner popped his head out of the drive-thru window and asked how he could help us. When I explained our situation, he immediately offered a premade ice cream treat. He told us his machines weren't up and running yet, but that he could have his choice of dilly bars on the house! Of course, my son loved the ice cream! It's delicious but what was even more important to me was that my son saw that there are awesome people in the world who care about being kind to other people. Made our day and a lasting impact! Thank you so much!! We love DQ! read more

employee Chandler is very nice and helpful, made sure to flip our blizzards, should definitely get a pay raise, Always ask for Chandler! read more

DQ / Orange Julius - Chandler being a good employee and cleaning after someone's mess! - Fast Food Near Me - Gilbert, Arizona

As we know there are many Dairy Queen locations in the Chandler/Gilbert/Queen Creek area. That being said the one located at Higley Village Plaza (Queen Creek & Higley) is head a shoulders above the rest. We always go inside to order and the staff is consistently friendly, efficient and professional. I think this is definitely a reflection of the owner of this location who makes sure they are well trained. Plus, their prices are lower than their competition! All this is the reason why this is our DQ of choice even though it is not the closest to where we live. read more

Service was super fast and the ice cream was well mixed. The prices here also are cheaper than other locations i've been to.

Thank you Dairy Queen worker for making my drive thru order so messy. I went to Dairy Queen today. One car pulled in first and I was right behind that car. Car in front of me ordered then I did. I waited while they got their order then pulled up to the window and gave the guy my card to pay. No one is behind me yet he says pull to the left around the building and we'll bring it out. Like why??? No one is behind me. I ordered 4 blizzards and 1 shake. Nothing crazy at all. Whatever I pull around and wait and wait and wait. I have my driver side window down waiting. The lady comes out and walks over to the passenger side. No one is sitting in the passenger seat. I have a big SUV and the passenger seat was full of stuff yet she wouldn't walk around. She shoves the drink carrier in the car and walks away. I nicely told her no one was in that seat. She mumbled something and walked off. I'm sure she called me a B**ch but whatever. In the drink carrier we're 3 blizzards and the 1 shake. The 4th blizzard was shoved in the middle. When I took the drink carrier from her I was stretched across the front seat of my car. One blizzard fell out. 2 didn't have their lids on. Seriously got on my shirt so I had to go change. What a mess. read more

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HORRIBLE!! We used to come here all the time. But lately when we get the blizzards there is barley anything in it! The first time I was like eh.. maybe it's just a fluke but the 2nd, 3rd and 4th time like barley any candy in the blizzard it's awful if I wanted just plain ice cream I would have ordered it!! And if you ask for extra forget it they won't put it in there but they sure will charge you for it.. I'll go else where from now on.. read more

I didn't even know Dairy Queen's without grills still existed. I pulled in to drive-through, excited to order a chicken basket that I had been craving for weeks. I don't eat a lot of fast food, but when I do, it's usually a chicken basket from DQ. Turns out - no chicken basket. They have a few food options - but VERY limited. If you want to make it a meal, the meal will come with a bag of chips vs. the classic fries. I opted for the next closest option, a chicken sandwich. It was ok - very overpriced ($6.50 with tax) for what I received. I guess, only come here for ice cream. Bummmmerrrr..... read more

Went to the Drive thru sat there with no movement. Backed out and went inside and stood at the counter. No one in the lobby three employees working . Waited at the counter 5, 6 min no one acknowledged me so I left. Not going back read more

It was my mother in law's birthday and we ordered a ice cream birthday cake. We ordered this cake a week in advance to be picked up on Saturday. We were very specific about the details and we were assured it would be ready and as ordered. When my mother-in-law arrived to pick up the cake that I had paid for, it wasn't ready. It was completely plain with no frosting on top or fudge drizzled and nothing written on it. The guy said that he wasn't good at writing but the normal person wasn't there so he would go ahead and do his best. Why wasn't it even close to being complete 5 days later? It looks like a five-year-old wrote this totally unacceptable very disappointing.... for $30 Needless to say needed a replacement cake for birthday photos... read more

DQ / Orange Julius - Who wrote this?? - Fast Food Near Me - Gilbert, Arizona

Friendly, quick service and consistently correct orders! The ice cream is always on point!!

Chocolate soft serve tasted terrible tonight. Hope they figure out what is going on, first time this happens to me usually they do pretty good on service. read more

Customer service was absolutely awful. The girl at drive thru with the red/purplish hair did not welcome or smile once throughout my entire experience. She had my blizzard in her hand and stared at me with a disgusted look then pull the blizzard back and went inside to do who knows. read more

This place is stinking awesome! Why does excellent service and delicious ice cream have such lame ratings? We come here at least 2-4 a month. Yes, we're gluttons... but we do it for our dogs to get their pup cups! ;) Everyone is so nice that works here. read more

I'm not one to review fast food. If I have an existential crisis when McDonald's gets my order wrong, and then proceed to rant about it, the fault is mine rather than theirs. Anyhow, getting off my soap box, I found this Dairy Queen to knock all rational expectations out of the park. The line moved quickly in the drive through, and I got my usual Dipped Strawberry Ghirardelli. The staff was friendly, and mixed my blizzard well. What really pleased me, however, was the way she handed it to me; instead of tilting it lazily and throwing it at me, she handed it to me upside-down. Now I know that's a small thing, but it surprised me. I'll be sure to come back! read more

Ordered two banana splits and a sundae. Banana splits were given to me in a bag. When I open the bag the banana splits were very melted and messy. It seems as if they were sitting awhile. Maybe given us someone else's order that had been sitting because sundae was still solid. Also y'all could be a little more generous with the toppings with how much we we paying. read more

Second time in a row within a week we ordered blizzards -one Oreo Cookie and one Caramel,Heath bar,Brownie and they put absolutely no toppings mixed in. The Caramel Heath Brownie literally had 3 small pieces of a brownie, I did see a streak of caramel but could not identify any Heath bar what so ever, the Oreo Cookie had a bit more I believe but barley enough to speak of. We use to enjoy a fully loaded blizzard, now either they changed their policy or someone is not trained properly on portions. So unfortunate because we enjoy getting a pup cup for our dog when we get our own treats, now we will be taking our business to another pet friendly ice cream shop. I like DQ ice cream but it is not worth the price to pay for a blizzard and all you get is a big cup of ice cream, I could order a plain cone if all I wanted was ice cream ... 8/8/20 NO, DQ FANS RELATIONS TEAM, I DON'T BELIEVE YOU WILL GET A THIRD CHANCE TO MAKE A AN EXPENSIVE CUP OF PLAIN ICECREAM FOR ME. THANKS FOR THE AUTOMATED RESPONSE. I GUESS THATS ALL I SHOULD EXPECT FEOM DQ, INSTEAD OF OFFERING TO MAKE IT RIGHT OR AT THE LEAST BETTER....THIS IS WHAT HAPPENS WHEN BUSINESSES NO LONGER VALUE CUSTOMERS.I SUPPOSE YOU (DQ) HAVE SO MANY IT OS NO PROBLEM TO LOSE A FEW.... read more

This DQ has amazing customer service which separates it from other DQ locations. I commend them and their management for making sure the customer gets great service. The Review rating scale - Food and Overall Experience: 3/3 stars, Customer Service: 2/2 stars. read more

DQ / Orange Julius - Fast Food Near Me - Gilbert, Arizona

Extremely delicious! I got an Oreo hot cocoa and it was very yummy. 10/10 would recommend to my friends! Will be going back soon! read more

DQ / Orange Julius - DELICIOUS. - Fast Food Near Me - Gilbert, Arizona

Thank you Dairy Queen for saving the day! We had just come from a very disappointing experience at Bahama Bucks on Higley in Gilbert where upon asking what was their smallest size, the girl just told us to look at the menu in front of us and argued with me when I expressed my displeasure. And even worse, the manager fought with me too. We asked Dairy Queen on Queen Creek the same question and they answered it cheerfully! We told the manager about the bad experience we had at Bahama Bucks and he apologized for them and came to wish us well. Both gentlemen we interacted with were polite and seemed happy to serve us unlike the two ladies at Bahama Bucks. It sure shows when you love your job. Thanks again, guys! We will be back. read more

Ordered three items in the drive thru. Two drunk people with me made that difficult, but they got the custom orders perfect. The blizzard was served upside down and was not melted at all like I have had bad experiences at a other dairy queen in the area. I will drive here next time for sure! Excellent service with items served as expected! read more

DQ / Orange Julius - Medium cup of vanilla with hard cherry topping and nut crunch - Fast Food Near Me - Gilbert, Arizona

It's been three weekends in a row that they don't have chocolate icream cone....really???

They maid my cookie dough blizzard with chocolate ice cream. I hate chocolate ice cream. Very frustrated.

The boxes of dilly bars are classic favorite. Trying the buster bars next. Nomnomnom snickerdoodle has a little to much snicker doodling in it, more ice cream in the ratio would be nice however the flavor is good. Staff was friendly even close to closing time. read more

I love this location!!! The fastest service I have ever seen!!! They never mess up my order and everyone is so friendly. :)

This is the best Dairy Queen everyone is friendly and they get people thru the line quickly!!! I won't go to any other Dairy Queen!!!

Great little place to get treats for the Kids!!! Very clean and the staff there is very nice and attentive. I wish they would get a full menu, burgers, fries etc. Ice cream is great read more

It used to be nice going to DQ for a hot fudge sundae.. but now, even though they CAN open inside to sit in a/c cooled room, they've chosen NOT to, forcing its guests to eat outside. NOT going here again.. i wasn't even half way through my sundae and it was completely melted. and then to have to deal with a rude teenager? SO LONG DQ read more

This location doesn't have DQs' famous chicken tenders. Not worth going to since everything on the menu is way overpriced (almost $5 for small blizzard). Never going here again. read more

I'm chubby... so when I ask for extra Oreo's and I pay for extra Oreo's I WANT MY EXTRA OREOS!! You guys do this at least half of the time!! Are you guys Socialist.. I work all day and pay for extra Oreo's.. and you guys take half of my extra Oreo's and give them to someone that didn't pay for extra Oreo's?? Is that how this works?? Down with socialism!! I hear Sonic is a supporter of Capitalism.. I guess I'm gonna have to get my extra Oreo's from them from now on!! You probably have Ernesto Che Guevara stickers all over your delicious ice cream making machines read more

Having kids, I make my way around the valley trying different spots for ice cream to be creative. But this is my go-to spot for sure! Family favorite. Best Dairy Queen in the area. Everybody who works at this location is so nice, attentive, and seem to actually care about pleasing the customers. They're always busy and move very efficiently! I've never had to wait an unreasonable amount of time for anything there. Everybody is always smiles, it's a pleasure going in there anytime! Keep up the good work!!! read more