Other than a scheduling mishap, Ramone did a great job in replacing our washlet toilet seat. On time, explained the process and ultimately completed our job very satisfactorily. read more

We called at 6AM and got a live person, who made a 9AM appointment for us. The tech (Nick) arrived promptly and relentlessly worked to solve the problem. The repair required a part which necessitated a trip to a distributor over an hour away, so Nick had go there at 6AM the next morning to see if they had it (our AC is old). we got a text at 8AM that he had the part and was on his way to us. The repair was completed soon after. The cost was exactly what we had been quoted. The office staff and Nick could not have been more responsive and pleasant to deal with. If service can be better than perfect, this was it! read more

The service was phenomenal with Tony appreciated, went ahead and gave me your thoughts.Quick response nothing's leaking deeply appreciate

Mauricio was the HVAC specialist who performed a repair on my unit. I had an issue with my mini split AC not working properly. Mauricio was able to identify the issue right away and did a fantastic job repairing. He was right on point of even how long the repair would take. Very nice and professional. read more

Anthony was informative, quick, appeared very knowledgeable, and had great customer service!

Called to get a ballpark estimate for a whole house water filter, but they refused to give me a range over the phone. Super frustrating experience, felt like I was talking to a wall. Tried to support a local business and they just wanted to waste my time with an onsite sales consultation. Good luck with that. read more

Mauricio did an excellent job in diagnosing and resolving issues with our furnace. He was professional in his work and kept his work area clean. Thank you also for wearing shoe protection to protect our floors. We appreciate Drain Right in answering our call and providing a knowledgeable technician! read more

I called a couple other plumbing companies, cause I've got a back up and I got AI answering services. When I asked him a question it was just like the commercial so you wanna have this done... I hung up and called drain right a human being picked up became out later that day clean prepared with booties. And a beginning to work right now I'd highly recommend him. Ray and Alfonso were prepared and most of all I believe was a pretty fair price. read more

Hired Drain Right Services for some work on our condenser. Quick response and great communication day of. Mauricio was our technician and he was great! Worked fast, was incredibly transparent and friendly. Mauricio explained everything he was doing in layman's terms. We felt very taken care of without being taken advantage of. Safe to say we've found our new HVAC guys! Mauricio also spoke very highly of their plumbing team, so we'll have to try them out next time we have the need! read more

Drain Right Service, reached out to me at no time, I was amazed how fast my issue was solved, Moises Ramirez arrived at my location very professional explained the process, Moises took the time just like he was installing his own faucet not just for another customer, then leave, Moises even took the time next day to text me and confirm if everything was running fine, I'm very happy with the outcome. I definitely would recommend Drain Right Services to anyone who wants the Job done right the first time, without having them come back and fix something they left un checked. Thank you Moises five stars well deserved. read more

Drain Right Services - New faucet installation - Plumbing Near Me - Gardena, California

I have used Drain Right on two occasions and I've been extremely happy with the service provided each time. Timing: They come to my condo same day for service, and they always showed up during the two hour window. Service: the technicians on each visit who showed up were friendly and honest. Juan came tonight and was awesome to work with. Speed: They have unclogged pesky bathroom sink clogs in literal minutes! Price: They offer very competitive pricing and honor their online coupon prices for new customers. read more

Joseph is professional and knowledgeable in his job. He is so polite and friendly. He diagnosed the problem, and addressed accordingl.

Outstanding fair pricing Ray was very honest polite, and very clean. Did not make a mess inside the house. Showed up on time and took care of everything extremely fast and a professional matter. read more

Excellent service! As a fellow contractor, I appreciate the professionalism. Raymond showed up on time, explained everything and didn't give up until he got the clog opened up. Happy to use you guys again next time, although hopefully there's no next time needed anytime soon. read more

Ray was an outstanding plumber assisting our water heater. Highly recommended for their fair prices and work quality.

Angel Solorzano was very laid-back and easy to work with. He was a good communicator and explained all of our options. We are happy with the quick and easy-going service. read more

I was able to book an appointment the same day. Ray the third was fantastic! Super patient and detail-oriented, he got through 3 drains efficiently and was able to also give us a discount for being first-time customers. I was very impressed with his can-do attitude. I highly recommend drain right services for all of your drain needs. It was a great value as well. we love supporting family owned businesses. read more

We did a whole house re-piping and sewer line replacement. Everything went off like clockwork. Very professional, Courteous, and efficient. The project leader was amazing. He oversaw everything and kept us fully apprised throughout the process. Highly recommended. read more

Andres did an excellent job. He was thorough and very meticulous in his work. He's very polite.

Work was done timely and well. Good crew. On time. BUT the billing process is awful. All services were paid for before completed but I continue to receive reminders and warnings that payment is due. Have telephoned to inquire, confirmed there was no balance due. Was first told it was an oversight. But then another notice was received. Another phone call. Was promised I would receive a phone call from the Billing Department. No call ever received. It is a shame the good work gets lost in the exceptionally poor business practices. read more

Excellent and quick service from Drain Right! Ramon Salazar provided outstanding service. Thank you, Ramon.

I called and made an appointment on Thursday, for the next day (Friday, January 23rd). Drain Right Services was supposed to arrive between 1-3pm, and the lady told me they would give me a half hour heads up when they were on their way. Around 2:40pm, I called and let the lady know that I hadn't heard from anyone. She assured me that they hadn't forgotten about me and I was the next one up. Two hours later (4:30pm), no one had shown up. No phone call. Nothing. I texted them and cancelled the appointment. I'm not one who likes to write anything negative, but it is what it is - total waste of my afternoon waiting for them. If time is important to you, I'd look elsewhere. read more

Moises Ramirez was awesome today! Punctual, professional, & super friendly. Would definitely recommend.

From the pipe-camera, it looked like the roots from the Torrance City tree were causing our pipes to back up. (2 months prior) Christmas Eve 2023 raw sewage came into our shower. Drain Right came Christmas morning and snaked our pipes. But, 2 months later, same problem. But this time Drain Right used their camera and discovered the tree roots! Drain Right came and got to the source of the problem. Cleared out the roots, put a plastic protective lining in the pipes with a hard drying resin. All of this done so the roots could no longer penetrate our pipes. (Plus, there's a 25 year guarantee.) During this whole 2-day process of digging, piping and cementing, Alex Cruz was great! On time, skilled, knowledgeable, courteous and very pleasant to work with. AND He smiles when he's on the job! I like it when a worker enjoys his job. Maybe Drain Right isn't the cheapest, but they do very good work. I'd rather have skilled efficiency upfront and maybe pay a bit more AND know the job is being done right. read more

Drain Right Services - Worker had to dig very deep to reach the pipes. The problem was that the roots from the Torrance City tree were clogging our pipes. - Plumbing Near Me - Gardena, California

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Great experience! Moises Ramirez was professional, on time, and fixed the problem very well. Highly recommend!

As a first time customer, Alfonso did a great job fixing my clogged kitchen sink. He was friendly and professional. I would definitely recommend him again. read more

Replacing a Tankless Water Heater. Drain Right is our go to for all things AC, Tankless Water Heaters, and general maintenance of plumbing. On our most recent improvement, Miguel, Nick and Rick made it a seamless experience swapping out our tankless water heater of 12 years. They guided us through the process, install, and rebates. Would highly recommend Drain Right. Professional, Polite, and Wonderful to work with. read more

Thank you Mauricio and Juan again for fixing a minor issue on our HVAC quickly. They're always professional, knowledgeable, and informative.

Great experience. Arrived same day, on time, clear communication. Solved the problem for a fair price. Would recommend!

Alfonzo stopped by and completed the work in a timely and professional manner. Thanks for a job well done.

Yelp's new chatbot system: 0 stars. Drain Right Services: 5 stars. Easy to work with, quick, and first-time customer discount. What's not to love? read more

I called Thai company and they came to give me an estimate and the guys they sent Luis Garcia who is very professional and really answered all my questions. I instantly decide to get my water pressure regulator replaced after he did some test. It was nice and quick. I would highly recommend them. I would definitely call them again for any future worries. read more

Drain Right Services - Water pressure regulator replacement. - Plumbing Near Me - Gardena, California

Anthony Espindola, Technician, did a great job. Very professional and knowledgeable. Even walk me through what he was doing. Completed the repair of our main shut off and replacement of shower valves. read more

Fixed everything properly and quickly. He needed to cut a hole in the wall and replaced a lot of parts. I picked the cheapest choice, and it is way better than I had. read more

Mario was an absolute dream to work with. He explained what was going on with our system and showed us the problems. He was honest and forthcoming. Additionally he was just a really nice guy. They were clean, prompt, knowledgeable, and extremely helpful. I couldn't recommend this company more! read more

Mike did a great job and actually showed up earlier than expected. He worked quickly and talked through what he was doing, what he saw, and how he was going to fix it. He was up front about the cost and time of it all and did exactly what we needed, double checking that the leak was patched up before he left. Would call Mike back again! read more

I am very pleased with their service! After I called them, they came pretty fast. Tony was so knowledgeable and explained everything what his plan was. He really went above and beyond with his service and gave me recommendations for the future plan. I will definitely be calling them back if we have any issues. Highly recommend!! read more

This review comes a bit late, but I cannot say enough about my positive experience with this company. They were available the day after I called and sent a very experienced, professional, kind, knowledgeable person named Andres. Not only did he explain everything he planned to do in order to unclog my kitchen sink, but he went above and beyond to check out the pipes underneath the house, and get to the bottom of the real issue. He offered to contact my landlord and explain everything. I was able to use a coupon that I obtained from a mailer. It was super easy, affordable and reliable. My sink works amazing and I was so pleased with Andres and how comfortable I felt with his services, knowledge and presence. If you ever need a plumber, call Drain Right and ask for Andres! Thanks again...and I will call you next time I have a plumbing issue! read more

Ray from Drain Right was great! On time, communicated well and knowledgeable. Great service.

Drain right has been my go-to plumbers for small jobs, like clearing a clogged toilet, but recently had them take care of a complete sewer line replacement. Jonathan worked with me to get a price that was within our budget, and also was a big help in securing financial assistance from our insurance company. Their crew is super professional and courteous, and they knocked out the job in a shockingly quick amount of time. Ramon and Juan Carlos put in a spectacular effort into answering any questions we had, cleaning up at the end of every day, and ensuring the job was completed to all of our expectations. While doing a full sewer replacement is probably every homeowner's worse nightmare, these guys made it as painless an experience as possible, with very little downtime or loss of service, and accommodations to help the financial burden easier to manage. They've made a lifetime customer out of me, and I'd recommend them to anyone. read more