It's rare to find an auto care shop where you immediately feel like more than just another…read morecustomer, and this is one of those places. The owner truly cares. Not just about doing quality work, but about people. You can see it in the way he treats his customers, the pride he takes in his work, and the respect he shows his employees. There's a level of integrity here that's hard to come by. No pressure, no upselling, just honest explanations and work done the right way. You can tell this is a business built on trust, not shortcuts. The team is knowledgeable, professional, and clearly supported by leadership that values them, which says a lot about the culture behind the scenes. If you're looking for an auto care shop that operates with honesty, heart, and real craftsmanship, this is it. I wouldn't hesitate to recommend them to anyone.

Troy's is solid and fairly priced. I've done everything from the standard oil change to brake work…read moregetting done. My 4 Runner has over $150k in miles. Things I've thought were bad, he says they are fine. When something needed to be done that he couldn't handle(axle repack), he referred me to a reputable shop. Let's what else: - Gas is fairly priced. - They have non-oxy gas. - He lets the fine people of el Rancherito park and serve up food. - Free air. - Other vendors occasionally selling stuff (Scandanavian Cakes???) - Activities for kids around Halloween & Christmas. Overall, Troy and his partner are just an all-round solid team who care about the people in the neighborhood they serve.

I been reading all these comments and yet, I have nothing bad to comment on this company at this…read morelocation They were excellent. They provided for my vehicle.

Call me Impressed! My experience at the Columbia Heights facility could not have been better. In…read moreparticular, Skylar Gregory gave me the best customer service I have had anywhere. He met me at the door, immediately came to my car to see the situation, went back into the store to see if they had the tire I needed, and ordered it. I was notified first thing the next morning that the tire was in stock and would be ready for me when I came in. I could say more, but if you're in the hunt for a business that sells tires, you will never find a place better than this. Thank you!

I made an appointment online to get full new set of tires over my lunch break and had a great…read moreexperience here. James (I am 90% sure I am remembering his name right) was super friendly and fast! He noticed that the tires I had selected and paid for online (using what was suggested by the discount tires website when I entered my license plate) were not the right size and found that the higher quality tires that did fit were $70 less per tire! I often feel reluctant about car related purchases because I know they will be expensive and I feel like people will often try to sales pitch you into buying something even more expensive, but that was not the case here which I really appreciated. He did present me with a few extra add ons like new windshield wipers (which I did get, $21/wiper for a VW) and a new spare tire because mine is probably 10+ years old (which I did not get). I was refunded the difference between the cheaper tires + the wipers and the original price I paid and my car was ready in 45 minutes! This location is across the street from a Wing Stop, Noodles, & a Jersey Mike's. There were plenty of seats to wait in but it was also convenient to run across the street and grab lunch while my tires were being changed. Sounded like appointments were the way to go, walk ins on a busy day could have to wait up to 90 min. Highly recommend this place!

The staff at this location are so polite and professional. It is refreshing in the auto repair…read morebusiness, espeically as a female customer. I trust this company, and will not buy tires from anyone else. I've brought 3 different vehicles to this location over the years.

I will give Chris and his staff 5 stars every time I bring my vehicle to them. They take care of…read moreyou even if you don't have an appointment for a flat tire on short notice. Communication is 10 stars

Consistent, professional service you can count on every time. Solid company with an excellent track…read morerecord for decades. Do yourself a favor and schedule a service here when needed, you will not need to go anywhere else.

I just rolled a tire into there without an appointment and asked if they could fix it. No problem,…read morethey would try for that day or at latest the next day. I got called the next day around 1 PM and he said they could install it on my car whenever, no need for an appointment. I drove right over and I was out the door in about 10 minutes with a $40 bill for a slow leak tire fix. A very satisfied customer!

I had another slow leak in another tire. They explained the likely causes and what needed to be…read moredone. Then they took care of it promptly. The leak was along the rim. These guys are great! I bought my last tires from them for a fair price and the service prices are good too. They swap my wheels and tires for the winter and also take care of my wife's and son's cars.

Its first come first serve so come early but the staff is amazing! I always have positive things to…read moresay about the staff, the tires and the cost! Can't beat it around town! They are all so helpful! Best shop to go to !

I wish I could give negative stars! These guys are scammers. I was a loyal customer for over 14…read moreyears, every car I owned came to them for tires. I made the mistake of getting other repair work done from them. They worked on a couple different things for my vehicle two separate times, the second time my vehicle was kept overnight even though it was supposed to be done same day and when I get it back it's running weird. So, I call and ask the owner what happened. He asked me to bring it back in after the weekend. I brought it back and he tells me my catalytic converter is clogged. Funny thing about them, they don't just clog overnight at random while the car is not even being used. I told him there is no way and he said he couldn't have clogged it but he can fix it for me right now by putting a straight pipe on it and removing the "clogged" converter. I don't know anything about cars and I trusted him, he's been doing my tires for 14 years! Plus, I had to work and I travel so I needed my vehicle that day. When I drove off, the car was still acting the same as before so I called him. He sounded nervous and told me to bring it back in when I can. I took it to another mechanic instead and he found the cable cut on one of my spark plug wires. A clean cut. This act of greed could have done some serious damage and even started my vehicle on fire. It's clear the cable was cut to create the desired effect to be able to steal my very valuable catalytic converter. They're con artists and scammers and will do dirty things to get what they want. Dangerous work.

This place has a very good reputation with my neighbors. I went there to buy tires because of that…read more The price is high, but they seem to do a good job. Time will tell.

I called to make an appointment to get a tire taken off a car wheel and installed on s different…read morewheel to be put on the car. I was greeted and after getting the work order prepared I was told it should take no more than an hour. After 45 minutes my car was ready. The tire was installed on the new wheel and balanced and TPMS connected. The old wheel was placed in the trunk as requested. I was pleasantly surprised at the cost. Very reasonable.

Top Shelf Tire is top-notch for customer service. I recently got a flat, from road debris. I…read morepulled in at 9am and pulled out at 10am. They took care of me immediately and got me to work will minimal disruptions. I am a loyal customer, because this business is honest and fair. They have time and time again suggested provided me with the best tires for my driving style at competitive pricing. They have my trust!

Zack is the owner. He is a tire, wheel and rim genius. Very helpful! I described what type of…read moreWheels I wanted and the guy found me what I was looking for in minutes. Great service fast service I use them to replace my family's tires every time and recommend them to everyone!

The low tire pressure light popped on, as it tends to do in the winter, so I called over to NTCo…read moreand they said it was not a problem, they would be able to check it at any time. "Even if I can get there in 2 minutes?" I asked, as I work right down the street. And they said it was not a problem. This morning was colder than most and driving up to the door was a little confusing but it all worked out. I walked into their office and the man I had spoke with came right out and checked the tire pressure. He told me this was common in the winter, which it is but doesn't hurt to get them checked! Everything checked out okay and he sent me on my way. He said not to worry about any payment and I returned back to work. I was only clocked out for 7 minutes, so it was a fast check. My boss gets her oil changed here every time and loves them. They will take some competitor coupons and will call you when your car is ready.

The staff here are super friendly and very helpful. I travel in my skoolie full time, and I needed…read morehelp. No mechanic or shop in the area would even look at my vehicle and then I was referred here. They have a busy schedule but they fit me in the next day and not only did they replace my tire... but they took the time to teach me how to feel my tires to check if they're bad. I left with not only a great deal, but knew knowledge that will keep me safer during my travels. These guys saved me big time. Highly recommend.

Bought some tires from these folks today. Ronald was super nice and accommodating with his schedule…read morefor us to stop by and purchase some tires. Nice place with a variety of tires to choose from. Will definitely be recommending them to others. Thanks so much! Suzie from Red Wing

This place is great! Headed out of town on a FRIDAY & reallyyy needed a new tire put on my old rim,…read moremy donut removed and the tire put on my car & they did it in under 20 mins and had my tire! For only 50$ !!! I called around to a bunch of places the day before in the same area and they were saying 130 minimum! Plus they were real friendly. Highly recommend.