James is very responsive; however, if I could give Jeff, the plumber, a negative star I would do…read moreso. I made it very clear that my sink needed to be snaked. I made it very clear that the technician bring a drop cloth to place over my hardwood flooring, towels to wipe up water, and a bucket/pan to place underneath the sink to catch any water. This should be standard of any plumber that shows up to any home. No customer should have to tell a plumbing company this. None of these items were brought by the technician, Jeff. Instead, Jeff just showed up with a very dirty and rusted snake in a contractor bag, the smallest of rags, and no pan/bucket. Jeff dragged the dirty snake all over the hardwood flooring, ended up using my tenant's towels and pan - and he was slower than molasses in doing the job...he kept taking breaks while on the job. My tenant actually took the pan of water to the bathroom to empty in the toilet. Jeff failed to connect all of the snake together the first time - so he had to snake it a second time and add more links to the snake. Horrible experience. Just horrible. I will never again be using or recommending this company. I feel I was ripped off when it came to the amount charged as well. The high ratings shown do not reflect my experience at all. I don't like to give negative reviews - but I feel this one is definitely needed.

David is very thorough and communicative. He walked me through our plumbing issues and was happy to…read moregive less costly repair options if we didn't want to replace components (which would be more expensive and labor intensive). His prices are fair and explanations are helpful. I appreciate that he answered all of my questions patiently and in a way I could understand -- even if it meant he had to repeat himself lol. He also didn't try to upsell us on unnecessary repairs! I'm very happy with the customer service and the completed work.

I cannot stand the former owner of this house. Sam's Plumbing has come to my rescue because the…read morepast owner left behind pipe corrosion, a leaky outside hose (the second one doesn't work), old valves that's hard to turn, and an old pressure control mechanism. They did an excellent clean job at a great price and I'm super satisfied with the service. I will definitely be calling back for additional repairs that the former owner refused to fix! Thanks again for making my day on this rainy Monday!

Incredibly quick response and repair of a leak in our copper pipe, and the quote was very…read morereasonable. Will definitely be using their service again if we have future plumbing issues!

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more

Super grateful for the excellent service regarding the toilet leak in my guest bathroom. I…read moreappreciate the quick turnaround time.

David is great!! He goes above and beyond to address the root of the problem. I am a very happy…read morerepeat customer.

I endorse David's services as both a professional plumber and handyperson. He repaired a serious…read moreleak from my bath tub, replaced the bath drain/stopper, replaced several sink pop-up drain assemblies (including P trap and sink drain/stopper), reinstalled a bidet attachment, and installed two Toto toilets. He also patched up the kitchen ceiling where the tub leakage caused damage. David is consistently responsive, reliable, and professional. He may not be the cheapest, but he is transparent about pricing as well as risks he uncovers along the way behind the walls and floors, and he stands behind his warranty. After dealing with several unresponsive plumbers, I feel grateful to have his help!

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

Do not go here, they're scammers and extremely unprofessional…read more Similar to Julie A, whose review you should also go look at, I was bait and switched by this company. They said there was a $49 assessment fee to come out and look at my HVAC. (See attached screenshot of Yelp chat). When they got there, they assured me they could take care of the problem and would provide a quote. The visit ended with them charging me $219 somehow. I disputed the additional $170 with my credit card company because this is FRAUD. Even by their own invoice, they did nothing to earn anything past the $49 assessment fee and even that they don't deserve. They NEVER provided me with a written quote. Because I live in a condo building, they had someone call me back and say I would need to pay $10-15k to rent a crane so they could replace my HVAC system and that didn't include any materials, labor etc. Just the crane. They also said they would have to cut through my upstairs neighbor's unit for the repair and that I would be responsible for all of the costs of demolition and restoration. At the time, I was in a different state taking care of an extremely sick family member and when I asked clarifying questions about how they were going to do the HVAC replacement they just kept throwing out bigger and bigger numbers until I was deeply distressed. $10-15k for a crane, another $7k to run some tests on the lines that run to and from the HVAC system, an overall ludicrous quote of $40k--to replace an HVAC system!! They could've just said they don't want the job. They could've even refrained from following up. Instead they needlessly put me in distress and unjustly tried to take $219 from me while providing NOTHING in exchange. I ended up going with a different company who didn't try to take advantage of a young homeowner and didn't need to get a crane. Please don't go with this lazy, crooked company. Y'all should be ashamed of yourselves. P.S. I also had to ask for a time frame (see other screenshot). They said 9-11. Then I got a call at 7 am that day saying someone was on their way. I was not at all prepared and told them they had to come later.

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

I had a great experience working with Zivko. He did an excellent job!Everything is working…read moreperfectly. What stood out most was his patience, professionalism, and attention to detail. I really appreciated his thoroughness and problem solving skill. Will definitely reach out again if another plumbing job comes up. Highly recommended!

I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

Fixed the leak. Honest take with honest pricing…read more Will use again as this was great service

Graciously drove out on a Sunday morning to unclog a stubborn toilet clog Arrived on time and…read moreworked quickly. The price was very reasonable. The toilet works perfectly. Highly recommend

I hired Excellence Plumbing because I had a leak in my ceiling and thought that it was coming from…read moremy upstairs bathrooms. They suggested it might cost $150 to fix a leaky toilet. They came out and agreed it might be the toilet valve and flapper in both upstairs bathrooms, but also my tub needed to be recaulked. So they charged me $425 to replace both valves and "caulk my tub". This was the worst caulking job I have ever seen - I could have done a better job myself. They didn't even bother to remove the old caulk, they just recaulked over some of it and did a terrible job at that. See the attached photos. I asked for a receipt breaking down the labor and parts because that seemed incredibly high for what was done and they refused to provide one for over a week. They came out to "re-do" the caulking job and again did a terrible job. I was then told that they didn't really do caulking and that this was just a courtesy. Yet a courtesy that they charged me an arm and a leg for. Incredible. I again asked for a receipt and he said he would email me one and drive off. They also said my water pressure was probably just a city issue. I spoke to my immediate neighbors and their water pressure is fine. So it was clearly a plumbing issue. These guys are ridiculous. Did a terrible job and gouged me. [edit: STILL NO RECEIPT! $425 for two toilet valves and a terrible caulk job on part of my bathtub]

Amazing! Steve and Anthony did such a fabulous job installing my new electric tankless water…read moreheater. Steve wanted to save me money and fix my old one but, once he arrived, it was clear the old one couldn't be fixed. It was 19 years old and had lived its last days. So Steve went and got me a fantastic tankless water heater. Finished the job in a day and charged me about half of what another plumber quoted me. So I'm very happy.

Had our kitchen faucet drain pipe leak from the old corroded copper pipe-PVC junction not having…read morethe tight seal. Called many plumbers but no one could promise they would be able to come on a very cold Saturday morning but Champion did. They were prompt, came within 2 hours, fixed the problem in under 2 hours. Owner was very responsive, respectful, knowledgeable and professional. Repair was expensive but we are glad they could get it fixed on the weekend rather than us having to take off work on weekdays. Thank you Champion staff.

Gus, the owner, is a good guy. I requested a plumber as my downstairs toilet was leaking and…read morebacking up into the shower. He immediately knew the problem was that the main sewer line needed to be snaked, and he sent someone out. That technician claimed he could not find parking and left. I reached out to Gus, who apologized and personally came out to take care of the problem. This is excellent customer service. What could have been a bad situation and review turned into a positive experience. But the initial technician needs a talking to. The price was high, but given the urgent nature and the fact that it was resolved the same day, it was worth it.