Tried them a couple of times when my other cleaner moved out of town. The first time was uneventful. The second time was horrible. 4 of my shirts had been stained and slightly burned by what looked like a dirty iron that's too hot. Some buttons went missing also. The clerk claimed that it's nothing they did. She said all the can do for the price is clean and iron. They don't inspect for the quality if the work. She said that if I wanted the shirts clean, I should pay for the more expensive dry cleaning. This, of course, is ridiculous. I've used cleaners for over 20 years and never once had this happened to me before. I asked to speak to the owner, who told me the same thing. So it's not just the clerk who thinks this way. Never going back. Irresponsible and unreasonable people don't get my business. read more

Dry Clean Pro is the best! The prices are right, the service is excellent, and if I ever point out a specific stain that I need removed, they take care of it! Besides running an excellent Dry Clean shop, the owner Vicky always take care of her customers and is highly involved in the Cupertino community. It feels good knowing that I am taking my business to someone who works their tail off in the local area helping and encouraging other small businesses. read more

Excellent dry cleaner! I get my shirts laundered here regularly and have never had a problem. The prices are very reasonable for the service. The one time they couldn't remove a stain that I probably ignored for too long, they didn't charge me! read more

This is my dry cleaner. i always get my shirts laundered here and my clothes cleaned. they're fast, and very affordable. they're also very good at making sure the spots you point out on your clothes are treated with extra care. i would highly recommend. read more

Found the two items and Vicky was understanding. Changed ratings. Still waiting for two missing items that were dropped off and not returned yet. Generally, they do a very good job on cleaning items but communications is not very clear. Apparently one item when to alterations after a hem unraveled. would like to be a long time customer. Just waiting to see how Vicky will answer the situation and ensure that our order is tracked in a professional manner. Will update after we heard back. read more

I rarely drive to a dry cleaners outside of Santa Clara, but I had to come here for a challenging cleaning problem. I ate a hamburger and grease splattered all over my favorite silk blouse. I tried Dryel and Dryel stain remover from the home dry cleaning kit but it made the grease stains spread even more! So I went to Vicky and her team and they got every little bit out. Thank you so much! Stain miracle workers here. read more

I had a dress emergency and dropped off my dress at 10:30 and needed it dry cleaned by 5. They had it done by 3 and were very reasonably priced, polite and professional. read more

I brought in a pair of black jeans to have them dry cleaned and when I picked them up, I noticed that the right pant leg had damage all over the front and back. It looked like the elastic had given out in various places. The jeans were brand new and it was my first time sending them to the cleaners. I brought this to the attention of the person who was helping me and she was sooooo defensive I was thinking she had done this deed herself! Her first comments to me when I showed her the damage was, "oh we didn't do this. The damage was caused by you wearing it." I'm sorry, but I am not a size 28 trying to squeeze my way into a size 23 jeans. WTH kind of customer service is that?! And plus the damage was only on one pant leg. Seriously!? Luckily I had purchased the jeans at Nordstrom and got a full refund because if I had taken it up with the owner, I probably would've received a shrug and be sent on my merry way. I would definitely proceed with caution with this establishment. I have also had silk scarves from Hermes cleaned here and the dimwits stapled the dry cleaning tags onto the darn scarf instead of the scarf tag so when I picked up my scarves they all had holes in them. Thanks a lot. You had one job, one job only. I'm done with this place. read more

This place is the worst. The dry cleaning is fine I'm sure but Vicky is awful to deal with. She yelled at my wife and I and I was appalled that she can treat customers like this. Avoid if you want to support small businesses that treat their customers well. Thanks but no thanks Dryclean-"pro". read more

I gave it many chances but every time I get back my cloths, my expensive cloths were damaged! There are holes on my cloths and the cloths do not feel soft at all but chemicals!! read more

I was uniform mom for a high school band, so I tried MANY dry cleaners. This is the one. Nothing was ever lost, or sent home with the wrong person. Everything was done on time. Service is always friendly and efficient. These people care about their work, and it shows. Dry Clean Pro is not the closest to my house, but it is the closest to my heart! I wouldn't use any other dry cleaners. read more

I also found holes in my shirts. The owner is very rude and said that I am a bad customers, because she never has problems of hole damages. The worker said that my dog damaged the shirts. I do not have any pet. read more

Not only do they do a fantastic job but they are good for the environment w/all natural cleaning solutions. They also give me a 10% discount as a member of the Chamber of Commerce in Cupertino. I love doing business with owner, Vicky Tsai! read more

My wife has used their service several times and are very satisfied with it. We found the owner, Vicky, and her staff are very customer-service oriented and conscientious. I saw how well they work with us and other customers. They are honest, thorough and on-time. We are very happy with their services and certainly will use them again. read more

Gave a shirt and a pant and requested dry clean. Got the shirt back and it did not fit right anymore, also color faded faded/uneven. Immediately I knew this shirt was put in the Laundry and also perhaps pressed at high heat. Called them to check what was done, and they admitted they put the shirt in Laundry and dry cleaned the pant. We told them we wanted dry clean, their response is that most people want their shirts laundered and pants dry cleaned... We asked them, what has that have to do with us???? Shirt and Pant are Armani Collezioni. Shirt was purchased about 6 months ago for $400 and apart from that it took a while to find the right one. We have gone to other dry cleaners for years and were always happy... We recently moved to this area and needed a new dry cleaner - bad luck. I have never experienced any dry cleaner assume a service from the service menu based on what most people want apart from the fact that we told them. Shirt is useless... Very upset. read more