They erred by shipping me a duplicate order for 25' of seam tape. However, when I called, Trina…read moretook the info. and called me back right away. It was worked out quickly and she refunded me the duplicate order. Thanks for excellent customer service Trina in resolving my issue quickly.

I ordered a water heater from a woman named Trina. At first she was wonderful to work with, that is…read moreuntil she sent the wrong item to me. I asked for an Atwood water heater but she failed to write that down and when I tried to return it for the correct one I left two messages and never got a call back. I finally got her and she said she would find the right one, call me back and get everything right. I never received a call back. I left ANOTHER message stating that I was going to return the item and that since I never got a call back from Trina, I ordered the correct one elsewhere. I asked to be credited for the return shipping and to waive the 20% (you heard me right, 20%) restocking fee. I STILL never got that call back. So I called again from the post office, this time actually getting Trina. When I repeated my claim that it was her mistake she responded, and I am seriously quoting here... "I'm really good. I wouldn't have made that mistake." I said thank you and hung up. Wow. Has anyone ever been trained at customer service? This is ridiculous. So with the cost of shipping and the restocking fee I decided to just keep it and resell it elsewhere. DO NOT EVER BUY FROM RV PARTS NATION OR RVPARTSNATION.COM

Great place! Very friendly and always go out of their way to help above and beyond! (SEATON)read more

The guys here always go out of their way to help. The customer service here is absolutely amazing.read more

Dropped off the car at 3:15 and she told me that it will be ready in 30min it's all good all of the…read morecar info was written. One of the workers calls me back 4:46pm saying that they didn't have the oil and that it will take another 30 min to do this. I am still waiting

Had a 9am appointment for tires. Arrived at 830am and said I had an appointment. The tech rolled…read morehis eyes and said "5hit". I asked if there was a problem and he said they were busy. I said I had an appointment. He shrugged his shoulders. I should have left. Truck was done about noon. 3.5 hours for 4 tires on loose wheels. What a joke. I will pay more next time for a professional job. My time is worth money

I ordered two sets of Window vents for 2 cars 12 days ago and truckchamp.com only shipped one…read moreproduct. Then I called their customer service. They never returned my call or email within 3 hours. Then I called 3 times to get a hold of a supervisor who called them and got back to me and said they might ship out today or tomorrow. This supervisor at TruckChamp.com told me their vendor would not ship out overnight at all, even as an apology for getting the order wrong. Truckchamp.com has their vendor drop ship orders placed on their website for these window vents, somehow messes up the order to their vendor then points the finger at the vendor as an excuse to not provide any relief other than a refund. Now I need to roll the dice to see if another vendor for this product doesnt put me through the same ordeal. It should be unacceptable in this day and age to take 3 hours from a customer service call and not respond in some fashion with a status update requiring me to place 3 more calls to avoid voicemails from a company that proclaims top notch customer service ratings in their telephone hold music and on their website. Additionally, it should be unacceptable that the vendor ships one item of 2 on the order and they didnt already know about it long before I called to ask about it. Truckchamp.com has a long way to go to catch up with even small ebay vendors customer service levels and therefore gets a 1 star review which I consider charitable since there isnt a 0 star review.

I purchased a set of running boards and was pretty happy with it until the plastic started warping…read moreand starting falling apart. I emailed them and they tried selling me four replacement pieces for about $60, screw that! I went ahead and ordered a brand new set of running boards from another company that seems to have better quality.

I know Yelp might not be the best place for this review, as it pertains to a specialty market. BUT…read morejust in case you are looking to get your RV ac repaired, you should at least consider them. We have a rig with which had a special ac systems on it. When we bought it gently used (less than 9,000 miles) everything was peachie. Just peachie right up until the time we camped overnight in the summer. And suddendly that fancy AC in the house of the unit just did not cool. We took it TWO places on the I-4 corridor with great repair reputations and they thought they fixed it, but they didn't. Then we took it to a third spot with a nationally based service center. Again, it looked like it was repaired until we tried to sleep in it in the summer time. Since we bought the thing to drive, we made an appointment with Rich at ProAir. The tech was able to figure out the problem immediately, replaced the faulty parts, corrected the mistakes the other repair shops made and fixed us up in a few hours. We were in at 7 am and out eating lunch with fully functional ac system in our rig by 11:30. We can't give Rich and his team higher praise. They were considerate, professional, fast and kind.

From the owner: ProAir is a leading manufacturer, distributor, and installer of air conditioning and heating…read moresystems to the specialty vehicle industry.

The salesperson tried to sell my partner a used part as a new piece. It was placed in a box to look…read morenew. He requested a new part, which he then received. He did not need the part, as it turned out, and went to return it. He had not used this nor even removed it from the box. The same salesperson told him he could not return it. However, when he purchased it, he never told him it was not returnable, the receipt did not advertise this, nor was it posted anywhere in the store. It appears he was mad when it was first pointed out that the part he tried to sell him initially was not new. This was over $200. His next step is to contact our attorney. We do not recommend this store.

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.