Always use the drive thru ... nothing special. I do like the fact that they have rotating, limited time , flavored syrups throughout the year and that they sell iced decaf which I can't get at Starbucks. read more

As I pulled into the parking lot of Dunkin', I observed plenty of parking with disabled parking. As I entered, I was greeted. The staff worked as a team to push out my order. I ordered a hot chocolate and 2 glazed doughnuts. My order was in about 2 minutes. I must say the doughnuts were AMAZING! Oh, the hot chocolate had the most chocolate in any hot chocolate that I ever tasted! Remember to communicate how you would like your hot chocolate. Dunkin', thank you for the outstanding service! You have earned every bit of the 5-star review! I look forward to my next visit! read more

Dunkin' - Donuts Near Me - Mount Pleasant, South Carolina

I ordered 4 doughnuts. Two of the four doughnuts I was given were not the ones I ordered. I even repeated "with sprinkles" when ordering to make sure they got it... they said "with sprinkles" back to me and still gave me one without. That's a 50% rate of serving people the wrong doughnuts. read more

If you're going to open a location in mount pleasant you should be open until at least 6pm. I am aware everywhere is having staffing issues, but maybe you should up the payment you're giving these people? Just a thought. I love Dunkin but every time I'm over here this place is closed. read more

This Dunkin location lost a customer today. After many visits here, I had the absolute displeasure of being served by the "district manager". She was so rude and lacked basic customer service skills, I pray that she's not in charge of training the staff. I ordered a no ice, iced coffee, fulling expecting that the cup would not be filled to the brim, but the SHAMEFUL half a cup she served me was despicable and frankly a total rip-off. When I inquired about the 1/2 filled cup, she continually repeated that the quantity served was "Dunkin' policy".. "Dunkin' policy"! Cool, Dunkin's policy has lost a customer thanks to this district manager doubling down with me to prove a point. Paying $6 for 5oz of iced coffee is LUDICRIS. I find no value in this and I will not bother with Dunkin going forward. I also want to point out, I have never had a bad service experience with any other employee at this location. If this is how the district managers carry on, Dunkin is in trouble. Policy is important, but customer service is what keeps the lights on. Food: 1/5 | Service: 1/5 | Atmosphere: 1/5 read more

Dunkin' - Donuts Near Me - Mount Pleasant, South Carolina

So an updated review is necessary as I come at least once a week. So I have not gotten burnt food in a long time, the accuracy of my orders has improved. The only negative I have is the amount of F-bombs I heard this morning from one of the staff. I wash shocked as your not at the window long so it was a lot of them. With that being said, great job getting things together. Glad I can give this store an updated review with more read more

I'm not usually a Dunkin' fan but was told about their Avocado toast with roasted tomatoes and have fallen in love with it. This location is usually hit or miss but today something else. The young lady took soooooo long to make orders. I grant patience because I know everywhere seems to be short staffed, but this was a bit excessive, after watching her once I got to the window. I'm not sure and hate to be accusatory, but I feel like she may have done something to my order. As I type I just don't feel well. It's just odd. Hoping it's just a bug, but the timing makes me think it's the food. Management here needs to do better. Truly sad! read more

Went through the drive-thru and was told it would be a 30 minute wait to get a cup of coffee due to a shift change.

Every time I come to this Dunkin' Donuts there's always a 15 minute wait in the drive-through the inside area of their store is closed they only have drive-through open definitely not fast food when you're waiting 15 minutes in a drive-through them absolutely unacceptable and disgusted with this location right now I'm in line and there are six cars in front of me and I've been waiting here for 10 minutes already haven't even gotten to the speaker box to place my order last time I come here. read more

Dunkin' - a view of a parking lot from inside a car - Donuts Near Me - Mount Pleasant, South Carolina

This morning i went here for breakfast and it was very unorganized and uncomfortable. there weren't much seating and not many employees. it was messy and they weren't the most welcoming. there was a lot of noise and it was sketchy. they also almost gave our order to someone at the window line, but the cream cheese bagel was okay and the bagel bits were really chunky and sour. read more

This Dunkin' on Coleman Boulevard in Mount Pleasant is a well managed Dunkin' that has well made coffee and donuts. They have been consistent in their quality every time I have been here and have been happy with all of my orders. They are efficient at getting everything ready even for larger orders. read more

Dunkin' - Dunkin' - Donuts Near Me - Mount Pleasant, South Carolina

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Dunkin' Donuts is pretty standard in menu. The coffee does vary from location to location and this one does a good job. I love their coffee. This location also has very friendly staff. There seems to be a high turnover but all seem personable. This review is for the drive-through only, and specifically the morning run. This review is not for menu items. There is a major issue here. There always is, and I have been coming to this location for a long time simply due to a lack of other options that I enjoy. First of all, it is dangerous trying to get in and out. The flow of traffic is huge and relatively fast. There is a median to help turn into DD, however there isn't much of a break in traffic. Of course it's easier to enter when taking a right into DD but using the median and taking a left in... good luck! Exiting is just as bad. Cars are coming down Chuck Dawley at speed and this is difficult to see, even if taking a right out. The line for the drive through is exceedingly long. So long that it hits Coleman and no further cars can enter. The service is very slow. I feel that due to the hot menu selection, this dramatically delays the process. Why not have a wait area and have someone deliver to the car rather than hold everyone up? I had to wait 25mins this morning. This location is losing customers that just leave or can't even enter! With a little management this issue can be resolved. read more

Dunkin' - The wait - Donuts Near Me - Mount Pleasant, South Carolina

I got a plain bagel toasted with cream cheese. Cream cheese is sour and has chunks in it. Spit it out. read more

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Spent $16 just for them to not have the donuts I ordered and was told I could not get a refund. I had to get two donuts I didn't want and they were extremely dry and nasty. I'm not one to leave reviews like this but I'm hangry. Go to their google reviews for the picture I added. read more

This Dunkin' Donuts is the absolute worst. I wish they would get a management team that would put a decent staff in place. This location is convenient for me every morning but I refuse to go because the service is so poor and half the time coffee taste like crap and the food is inedible. Zero consistency. Not to mention inside is always closed and you're going to get stuck in the drive-through line and not be able to get out. Do not waste your time and money going to this Dunkin' Donuts location. read more

This place is a disgrace! No donuts and the two options they had were stale. The hashbrowns were inedible. Don't waste your time there

If you want to maintain your sanity avoid this DD at all cost. I understand that they are short staffed all the time. I'm now aware that they will make hot food when they feel like it and I get that the dining room will never be opened again but this is no excuse for surly, unprofessional, poor customer service. Staff is rude. If I can't go inside then I can't magically see the donut assortment available through the brick wall. You need to be ready to tell people what you have and do it w/o an attitude! read more

The manager on staff is always so helpful and knowledgeable about the drinks. I've had no problems with my orders and throughly enjoy coming in for the Dunkin ambiance :) read more

I got hooked on the pecan maple iced coffee! So delicious. Having two kids under two having a drive through for convenience is so clutch. Love my Dunkin'! read more

Would give 0 stars if I could. Waited in the drive thru line for about 25 mins just to have them mess up our order and not give all of our items. We had to remind them 3 times what we got even though ot was literally on the order ticket. Staff also seemed quite incompetent and they were also rude. They were also out of so many items. On top of that the sausage biscuit we got was rock hard and distgusting. read more

Dunkin' - Sausage biscuit - Donuts Near Me - Mount Pleasant, South Carolina

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All Dunkin' Donuts are not created equal! I travel for work in the area and this is one of my favorite locations to get iced coffee. The staff is friendly. Its not always the fastest drive through (probably because of the inconsiderate people in front of you ordering five sandwiches and their complicated specialty coffees. This location consistently makes my drink the way I like it. I don't mind that I may have to wait for 10-15 mins in my air conditioned or heated car (probably on my phone) waiting for coffee. We call that first world problems and its perfectly tolerable. read more

I absolutely love Dunkin' Donuts coffee, but it is bewildering that each location is not held accountable to minimum operating standards. The staff here is a group of the most rude, untrained employees I have ever encountered. Slow. Dirty. Rude. read more

I go to this location with my dog about 5-6 times a week to get an ice latte. Today was unusual and so unfriendly. I waited longer than normal for my coffee and I was the only on in line. When I got my coffee I asked for a pup cup like I always do. The look on the girls face was like she was so annoyed and when she turned around she said "Jesus"!!!! Like I was bothering her. Don't know her name but she has a flower tattoo on her left forearm.... let's say I will no longer be visiting that location. My money is just as good anywhere else!!!! read more

Dunkin' - Donuts Near Me - Mount Pleasant, South Carolina

This food is horrible. The breakfast tasted so nasty. Hash browns were cold and gross. The cheese and ham was disgusting. The doughnuts were dry and came with an ant in the box. DO NOT EAT HERE. PLEASE CLOSE DOWN ASAP. YOU SUCK. read more

As a Boston native, Dunkin' Donuts is part of my heritage. They pretty much teach you Dunks101 in high school up north. I don't expect Dunkin's to be anything they're not. I don't come here looking for an Americano or mocha latte. They do simple coffee and delicious donuts. My gripe at this location has nothing to do with the quality of the product and everything to do with quality of the service. Here and there I can get in and out unscathed, but more often than not, I get rude workers who, in one particular situation, conducted our entire transaction from start to finish with her back turned towards me... appalling. My only reason for coming here is proximity alone. read more

I usually go to this Dunkin on my way into work and haven't had an issue before with my order. The employees are usually great and positive, but this week was different. It seemed like the lady in the drive-thru window was new (no big deal, I understand learning the systems and going slower at first) but my real disappointment came when I got to the office, opened the box of donuts I ordered and my entire order (except 1 donut) was wrong. I went on 11/3/21 and ordered 6 donuts: 2 old fashion, 1 glazed chocolate, and 3 jelly filled. They informed me they only had 1 old fashioned (not a problem) and would replace the other with a cinnamon covered (cool). I opened the box and I had 1 glazed, 3 HALLOWEEN sprinkled, 1 cinnamon covered jelly filled, and 1 glazed chocolate. I also ordered a toasted white chocolate mocha coffee (which was great) and a sausage, egg, cheese biscuit (which I had to toss because it was awful). I was very disappointed with the entire process, ordering, and lack of consistency. read more

Dunkin' - six different donuts in a box - Donuts Near Me - Mount Pleasant, South Carolina

I've been to this DD a few times and honestly, have never had a good experience. Another time I visited, they were out of a lot of items (including most donuts), but today was the worst service I experienced and I won't be back. I had a reward on my app for the "Stingrays Win, You Win" promotion which gets you a free cup of coffee the day after each Stingrays win. While in the line ordering my coffee, when the worker saw my phone, somehow the reward disappeared and would not come back up to redeem or scan a barcode. The worker got the manager over, I showed them and told them it disappeared, and they told me they won't honor any rewards without the barcode. No apology, no nothing. After the service, I clearly wasn't going to purchase coffee or make any purchase there, so I just walked out. Much better coffee options in this area, and I won't support a Dunkin with bad service. read more

Possibly the worst place I have ever visited. Store is dirty, outside is a mess, service is horrendous...you have zero chance of getting what you order because they will either be out of it or will mess up your order. read more

Fairness alert: We visited the morning of the bridge run. And I'm not a fan. Having traveled and visited quite a few DDs where there weren't other options, I knew this wasn't going to be great. But seriously. Plain black coffee should be drinkable (it wasn't, and I ended up throwing it away). And I get that there were going to be 40,000 people so the bulk preparation of breakfast sandwiches wasn't going to be stellar. But inedible? I threw most of that away, too. Let's be clear: everybody does NOT "run on Dunkin'." Pretty sad. read more

The worst Dunkin Donuts I've ever been to in my life. Can't wait for this location to go out of business and a new coffee shop with nice employees comes in. I wouldn't dare spend another penny of my money to help keep that establishment open. I would give this place zero stars if it was allowed by this app. The lady at the window was probably the rudest person I've ever come into contact with. The entire order was wrong as well. To the town of Mount Pleasant please get this place out of town. read more

I've tried to give Dunkin a few chances, but I am just not impressed. The donuts always seem stale, the breakfast options taste extremely salty, and their coffee just doesn't do it for me. I will say that the service is always pretty good, though. Smiling faces and quick delivery. I just wish the products matched the great customer service. read more

This place sucks the coffee is never what you ordered and it's almost $10 for a medium

Watched the women handle cash then make sandwiches/ package hash browns with the same gloves! Never used tongs. She packaged all the food by using her hands. AVOID DUNKIN AT ALL COSTS. Every location has issues anymore!! read more

Best cup of coffee all week. Evidently stepped up donut game from previous experience. Very pleased with staff at drive through. Super excited Christmas I mean holidays themed flavors ! read more

Dunkin' - Donuts Near Me - Mount Pleasant, South Carolina

Worst Dunkin' Donuts ever. Lazy, rude employees, slower than slow and awful customer service. The kicker is today I try and go inside and it's locked. Guess they are just too lazy to open. read more

I like Dunkin as a chain but management needs to get their act together. Went through the drive through (12/11/22) and they would only take one order at a time. Took 10 minutes per car on avg. I went inside and they said we are only taking drive through and had 2 people working. Both employees need training or to be fired. No ability to multi-task and how do you only service one car every 10 minutes?! Plus, they got our order wrong. read more

Quite possibly the most rudest employees there. Put in a mobile order and walked to go inside which was locked. The "kid" at the window said drive thru only. We got in line. Pulled up to the window and the "bratty" employee proceeded to yell at us to get in the back of the line. Then began to yell that there were only two working and that our order wasn't ready anyway. With no option and definitely not going to sit in a 15 car deep drive through, we left. Extremely angry. To the parent or manager of this kid.. please have a chat about not loosing their crap on the customer. GROW UP. BE NICE. read more

I guess it's always disappointing when the staff could care less if you are there or not. Very unfriendly environment even when I tried to engage in a positive manner. read more

Worst experience I've ever had! I waited in line for 30 minutes until I even got to the speaker to order. I had no place to be so wasn't to worried about the wait. When I got to the speaker I waited another 2 minutes before I was told that they would be right with me. I waited another 10 minutes and no had said another word. The lady behind he was obviously upset and trying to leave but was blocked in between me and another car so I drove around. Told them why I drove around and The lady very rudely asked what I was trying to order when I told her she told me I needed to drive back around and wait in line again!!!!!! read more

They need new coffee makers or grinders...Or an employee is doing something wrong to coffee. I am a Dunkin' donut worshipper for its coffee. Ive been to at least 35 different stores across the country and this stores coffee is consistently burnt and bad tasting. Has been for at least 2 years now. I will stop by every 2-3 months in hopes something has changed, but no. I will continue to drive to the HW 17 location until they fix problem or fix the attitude problem. Seriously ive even had day old coffee from a Dunkin' that tasted decent. This is just bad. Donuts are hit and miss. As is the service. No one really seems pleased to be there. But are pretty friendly to me at least. It keeps its business by location and brand name alone. read more