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    Dunkin'

    1.9 (79 reviews)
    InexpensiveDonuts, Coffee & Tea
    Closed 6:00 am - 4:00 pm

    Order Dunkin' Takeout or Delivery

    Dunkin' Photos

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    DUNKIN' ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for working
    Good for kids

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    This Dunkin location lost a customer today. After many visits here, I had the absolute displeasure of being served by the "district manager". She was so rude and lacked basic customer service skills, I pray that she's not in charge of training the staff. I ordered a no ice, iced coffee, fulling expecting that the cup would not be filled to the brim, but the SHAMEFUL half a cup she served me was despicable and frankly a total rip-off. When I inquired about the 1/2 filled cup, she continually repeated that the quantity served was "Dunkin' policy".. "Dunkin' policy"! Cool, Dunkin's policy has lost a customer thanks to this district manager doubling down with me to prove a point. Paying $6 for 5oz of iced coffee is LUDICRIS. I find no value in this and I will not bother with Dunkin going forward. I also want to point out, I have never had a bad service experience with any other employee at this location. If this is how the district managers carry on, Dunkin is in trouble. Policy is important, but customer service is what keeps the lights on. Food: 1/5 | Service: 1/5 | Atmosphere: 1/5

     a view of a parking lot from inside a car
    Bill J.

    Every time I come to this Dunkin' Donuts there's always a 15 minute wait in the drive-through the inside area of their store is closed they only have drive-through open definitely not fast food when you're waiting 15 minutes in a drive-through them absolutely unacceptable and disgusted with this location right now I'm in line and there are six cars in front of me and I've been waiting here for 10 minutes already haven't even gotten to the speaker box to place my order last time I come here.

    Dunkin'
    Evan G.

    This Dunkin' on Coleman Boulevard in Mount Pleasant is a well managed Dunkin' that has well made coffee and donuts. They have been consistent in their quality every time I have been here and have been happy with all of my orders. They are efficient at getting everything ready even for larger orders.

    Chunky cream cheese

    I got a plain bagel toasted with cream cheese. Cream cheese is sour and has chunks in it. Spit it out.

    The wait
    Sarah I.

    Dunkin' Donuts is pretty standard in menu. The coffee does vary from location to location and this one does a good job. I love their coffee. This location also has very friendly staff. There seems to be a high turnover but all seem personable. This review is for the drive-through only, and specifically the morning run. This review is not for menu items. There is a major issue here. There always is, and I have been coming to this location for a long time simply due to a lack of other options that I enjoy. First of all, it is dangerous trying to get in and out. The flow of traffic is huge and relatively fast. There is a median to help turn into DD, however there isn't much of a break in traffic. Of course it's easier to enter when taking a right into DD but using the median and taking a left in... good luck! Exiting is just as bad. Cars are coming down Chuck Dawley at speed and this is difficult to see, even if taking a right out. The line for the drive through is exceedingly long. So long that it hits Coleman and no further cars can enter. The service is very slow. I feel that due to the hot menu selection, this dramatically delays the process. Why not have a wait area and have someone deliver to the car rather than hold everyone up? I had to wait 25mins this morning. This location is losing customers that just leave or can't even enter! With a little management this issue can be resolved.

    Sausage biscuit

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    3 years ago

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    4 years ago

    Went through the drive-thru and was told it would be a 30 minute wait to get a cup of coffee due to a shift change.

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    4 years ago

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    2 years ago

    This place is a disgrace! No donuts and the two options they had were stale. The hashbrowns were inedible. Don't waste your time there

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    7 years ago

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    8 years ago

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    3 years ago

    This place sucks the coffee is never what you ordered and it's almost $10 for a medium

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    8 years ago

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    Ask the Community - Dunkin'

    Review Highlights - Dunkin'

    This Dunkin Donuts location in Mt Pleasant off Coleman Blvd is MUCH better than the other across town off Highway 17.

    Mentioned in 3 reviews

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    Dunkin' - donuts - Updated June 2026

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