First time trying Dutch Bros since we don't have one in SF, and unfortunately, the experience wasn't great. The person taking our order was very nice and friendly, but the person handing out the drinks was kind of rude. Since it was our first visit, we didn't know which drink was which, so we politely asked what each one was. She just replied, "It's written there," but the cups only had a single letter written on top. We had no idea which letter matched which drink or flavor. She also didn't give us any straws, we had to ask for them. A little more patience and kindness would have made a much better first impression. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Citrus Heights, California

Lesson learned on my part. Paid by credit card with one of the walking employees taking orders. Once I arrived at the window, the male barista said my credit card transaction did not go through as they are having issues with their credit card system. I am gullible as I have three young adult and so I paid for my order a second time for my order. Unfortunately on May 17 I have 2 charges on my credit card and spend a few moments with my credit card company to dispute my second charge. Lesson learned is to pay by cash because I live Dutch Bros on the weekends. read more

Love the staff here, they are my top favorite stand. Coffee is always perfect, the smiles and laughs are always coming.

So far the worst Dutch Bros I've ever been to I asked for light ice not extra ice not only that I wanted a dragon slayer black tea, they handed me this nasty coffee instead‍. This is crazy. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Citrus Heights, California

This used to be my home base Dutch before I moved. I love this location. The drinks are delicious and the broistas are friendly! They run out of stickers fast so get there early on the first Wednesday of every month! The music is always bumping and I leave feeling happy and caffeinated. Thanks Dutch Bros fam! read more

Dutch Bros Coffee - Best day of every month. STICKER DAY! - Coffee & Tea Near Me - Citrus Heights, California

Stopped by here on the way up north to check out me and my hubby's wedding venue. Super long line here but still worth the wait. The drinks were delicious. No complaints and the service was nice. The Dutch bros I usually go to has someone ordering outside, similar to how In N Out does their drive through, but this one didn't. My drink was made just the way I liked it, my Grandma enjoyed her hot chocolate and my puppy enjoyed his pup cup! read more

Dutch support said I would see a refund in 4-5 business days 3 weeks ago and it still hasn't arrived. Not only did the shift lead lie about a free drink rather than a refund the full on support who claimed to have my order pulled up and put in a refund for me did not ! Been making great teas at home read more

Favorite Dutch bros to go to!! Always quick and always very nice! Friendly staff and great quality

I just had the worst Dutch Bros experience ever. Not a single person greeted me when I pulled up and they made my drink wrong. I have literally never not been greeted when I arrive at a Dutch Bros. I will never go back to this location read more

Great location after doing some grocery shopping. I get a quick small blended mocha with whipped cream. I love how spacious the drive thru is. Quick and easy check out. read more

Dutch Bros Coffee - Mocha - Coffee & Tea Near Me - Citrus Heights, California

Gave me my first coffee and it didn't taste right. They gave me the second one with no syrup. But they were so rude about it I didn't want to ask them to remake it again. Won't be going back. read more

A new Dutch Bros has opened!! Right off Highway 80 & Antelope and open 24 hours! Slide on in and get your favorite DB drink. Got all the DB goodies - the usual upbeat workers, music bumping, coffee rocking drinks and more. Service was fast, friendly and awesome! The layout is beautiful they get better with each one! It does have a walk up window and a single entrance that goes around the way. If you like a strong coffee go for the 911! Or you can try the white coffee bean has more caffeine and no coffee taste, I like to try that one with the grassphopper (dark chocolate and mint) They also have teas, hot chocolate, smoothies, frosts (milk blended), rebel energy drinks, coffee blended freezes, and itialin sodas. They have a ton of options you can have, but the easiest is to check out the website for endless seeming variations! read more

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This area desperately needed a Dutch Brothers and I couldn't be happier to visit during the grand opening to support another charity. I'm thrilled that this location is right off 80 and Antelope and is open 24hrs so I have another convenient place to grab a tasty coffee when I'm hitting the road and it's still dark. Sometimes you just need a caffeine fix at an unspeakable hour. It happens. Same great, upbeat service so there's nothing new here if you're used to the DB standard. They're up on the tech with their ordering tablets to keep that line moving fast, so do us all a favor and have your drink order ready to go. Need a suggestion? Order a Wallaby with oat milk and have them sub the caramel for the salted caramel if you're dairy free/vegan. #DutchMafia4Life read more

Dutch Bros Coffee - Grand Opening goodies - 11.20.20 - Coffee & Tea Near Me - Citrus Heights, California

Shout out to Lichen Dutch Bros staff!!! Speedy service this morning, friendly faces! I ordered the seasonal Shamrock Kicker this morning (Friday) and noticed when it was being handed over that it looked lighter than normal. Even the broista was like, "are we sure this is it?" We shrugged it off since it was confirmed that it was mine. I got to the light and had my first sip- something was off. It was not blended, it was chunky... So weird. I hated being *this* person, but I got back into the line and expressed my concerns - that I have had the shamrock kicker before and it was usually darker, not chunky, and tasted amazing. The guy (who originally took my order) agreed and said "oh yeah, that doesn't look right. Possibly the carburetor." I apologized being *that* person, that I usually wouldn't get back in line for something so ridiculous and he laughed it off saying, "no problem at all! We WANT you to enjoy your drink! Especially on a Friday morning!" I was pushed back through the line and met with the guy in the window again and got a brand new drink, handed back in the old... The new drink was PERFECT. It looked like it should, tasted like it should. Chef's kiss. Thank you Lichen Dutch Bros staff for not making me feel crazy and for listening and understanding! read more

Do not go to this location. My wife order a chocolate shake for me . When they handed it to her they even said it was a chocolate shake. Being new to Dutch bro she thought it was maybe another ingredient that made it white. After I tasted it definitely was not chocolate. Tasted like vanilla. How do the workers not know this was not a chocolate shake. It should be obvious to them. Got my drink wrong and we had other plans so could not go back to exchange it. Customer service pf the manager os not great either. I had a picture of it and they did not honor to replace It. Do not go here unless you want your drink to be made wrong read more

Dutch Bros Coffee - Chocolate Shake Supposedy. - Coffee & Tea Near Me - Citrus Heights, California

I always get fast, great service and coffee from this location on Lichen! Everyone I have interacted with has been genuine, friendly and super helpful, even when I am not sure of what I want. This shop is always very clean and well organized with two lanes feeding in. Most of the time they run my coffee out to me before I even get to the window!! What fast service!! This has allowed me to exit quickly and be on my way. read more

I like this location because they are quick and friendly. On top of that my drinks are made right. I always get the iced white mocha with white coffee, oat milk, add strawberry and maybe add a shot or two read more

I really appreciate the credit I was sent... but it came with a generic letter. I just didn't feel like a generic letter from their customer service reps didn't match up with how horrible I was treated. They should've apologized specifically for how I was treated. I'm not looking for more of a credit... but maybe at least knowing that this location will be talked to and some type of action is taken. Not a termination, but talked to about assessing situations better. I was not looking for a comp... just my reward I earned by using the app. They even checked my i.d. and could see my "half birthday" did pass (the reward I was trying to redeem) and were so cold about why I had not collected (if some of you haven't seen my check-in, my father passed away recently and i didn't go get my half birthday reward fast enough.) I have had good experiences at this location.. I even come by on Christmas day and tip generously because I am thankful for the Dutch Bros team being there for our crazy Dutch Bros needs... I just need to know there will be some kind of talk to our training on better communication so this never happens to anyone else. read more

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Stopped in to this Dutch Bros after work to try their new Salted Caramel Apple Rebel. Hands down my favorite now btw!! The service from the staff here was great, very welcoming and sweet. Will definitely be coming back again. read more

The young men and women are very enthusiastic and try to get your order to you quickly.

Tasty pastries, Great service every time, and chill vibes. Best of Dog friendly! Ask for a pupachino read more

Dutch Bros Coffee - Seating area - Coffee & Tea Near Me - Citrus Heights, California

Water is not free anymore they charge and make you buy a drink to get cup of water . Why is this a rule now ?

This DB location has it DOWN! They're awesome, friendly, efficient and the drinks are always quality. I'm excited this location isn't far from my house. This is definitely my new go to Dutch Bros! My personal favorite drink to order in the morning is an Iced Salted Caramel Mocha - also delicious hot! When I need a serious pick me up I order a Trixie Rebel Blended - packed with energy! Keep up the great work, Lichen DB! read more

Dutch Bros Coffee - Blended Trixie Rebel - Coffee & Tea Near Me - Citrus Heights, California

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New Dutch Bros location that just opened right in the middle of Citrus Heights! Who would of thought they'll open one here but any new DB's location is more than welcome to me. This Dutch Bros is right off Antelope Rd. & 80 which in my opinion is one of the best location. If you're in search for some great coffee this is definitely the place to try. -Location 5 Stars (you'll be back on the HWY in no time) -Service 5 Stars -Quality of Coffee 5 Stars read more

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Love the staff here they're always so friendly. They get me in and out of the line super fast. Tried a new drink and wasn't happy with it, and they made me a new drink without any questions! read more

Love this place and the service! 911 is my go too and sometimes I get the smoothies! I'm always trying new flavors because they have great suggestions! Never disappoint! Wish there were more stickers! Lol read more

Since this store opened, I've tried this place more than enough times and my drinks just have not tasted right or what I am used to. I love Dutch Bros for their super strong coffees. I used to drive an hour to work and would pick one up on the way to work almost daily (depending on if I was running late or not and how long the line was when I drove by). I usually went to the Citrus Heights location, Orangevale location or the Sacramento (Auburn) location. The coffees were consistent no matter which one I went to. The Lichen one is closer to my house so I've been frequenting it on Saturdays, thinking maybe it's a glitch. Perhaps it'll be good the next time... same disappointment each time no matter what drink I got, secret menu or not. They've been tasting watered down at this location and I am not getting the kick I'm used to. I'm not sure if it's just this location or if the recipe has changed. I was hoping others could also give their inputs, if they've tasted any difference. read more

The hype is real. Long lines for this. The drinks were good as long you find the right one you will really like. The first time we tried it, we didn't know what to order cuz there were so much to select from. Honestly whatever I ordered, it reminded me of DD's drink. The second time we went, I was able to like it. The cotton candy and teas were delicious. read more

I love this Dutch Bros location for two reasons--the employees and it's a 2 minute drive from my house LOL. I don't know all of the employees by name, I should but I do know Dillon's name and he has the best realest attitude around, I love his energy, but all of the employees are great with great attitudes and I need to get their names so I can give them a shout out, too For travelers, this location is literally right off the freeway. It's an easy exit and very easy to get back on the freeway regardless if you're going eastbound or westbound. It's also open 24 hours. Truck Drivers: this shopping center has a large parking lot and would be easy enough to pull into at night time to park and get a coffee, but it'd definitely be more difficult during the day. read more

The staff is friendly and the coffee is good but the mismanagement of the 2 drive thru lines is frustrating! Drives me nuts when 3 cars go in front of me when I was there first! They really need to take cars on a first come first serve basis and then tell them who to fall in behind instead of just jamming their car in front of everyone because they can! read more

Their drinks are good, but this location's employees aren't nearly as friendly as others in the area. I really only come here for their cans of Rebel energy, which are way better than Monster or Red Bull, but they are very expensive because they can only be picked up from Dutch Bros locations. read more

Love some dutch bros.From Roseville and was glad to see one open here in Citrus Heights off the freeway. They have (DB's) the best drinks and are consistently good. Have to try the blended rebels which are my fave and so many different flavors to choose from... and on the coffee side the mochas are always great but my favorite is the Kicker... and with every DB's they all have the best customer service... staff is always so friendly and go out of their way to help. Thanks for another great experience read more

Drink wasn't even filled up. It's like they tried to put a lot of foam on top but didn't even succeed. Paid 5$ for a half way filled drink and then some foam... Giving 3 stars because the workers were nice but I am disappointed. read more

Dutch Bros Coffee - Macchiato , noticed it was super light and opened it and this is what it looked like BEFORE any drinks were taken... - Coffee & Tea Near Me - Citrus Heights, California

Yet another quality offering from a quality company. Fast and efficient, always friendly service. And that this location is 24 hours is an added bonus! I sometimes wish that they had a wider breakfast offering than just granola bars and muffin tops, but that's a corporate decision and doesn't reflect poorly on the individual stores. (I wonder if anyone ever gave Seinfeld credit for the whole muffin top concept...) I would say more positives about Dutch Bros. but I wouldn't want it to get too popular!) read more

This is where one goes to sip delicious hot chocolate! So many flavors! I wish I hadn't spilled my cup all over the floor of my car.

The boys working at 4:00am this morning were extremely kind, fast, and cheerful. Exactly what I needed to start my day. And my drink has been made consistently great here every time. Thank you! read more

I normally have a pretty regular experience at this Dutch bros but today we completely got skipped in line due to lack of attention from a worker wearing a red sweatshirt, and wouldn't have ever got our order taken if I didn't nearly holler at the other young lady taking orders (who was not at fault). If I knew the workers name I would put it here but they don't wear any name tags. Super frustrating. read more

Worst customer service ever, went here at 3:30 AM two drinks came out to $19.87 Battista included his eight dollar tip without even telling me it's their job to let you know to either tip or no tip before you pay don't mean to sound too dramatic, but come on ended up going negative because of that Some people can't afford to always tip And I am a type of person to tip every now and then I'm not saying I don't . They need to go to back to having a regular tip jar. Remove that feature.. read more

Wonderful coffee and service. But don't make your employees stand outside in the rain and wear silly rain bubbles. Thank you read more

Came to this location after they just open up, did a drive through for my order, as i got to the drive through window there's was a girl trying to take my payment and another girl in the back making drinks and as I look inside I saw that girl that was making the drink sip on one of the drinks she making for the next order I believe, look like some kind of chocolate drink, I should of say something to her about it but I didn't , I just drove off after getting my order, since then i never go to Dutch Bros again, it just fucked up my mind! It's nasty and grossed, I wonder if the worker does that all the time? This made me never ever wanna go back to Dutch bros ever again!!!!!!!! To the owner of Dutch Bros please train your employees well to be clean in your environment. Thank you read more