I decided to go out of my norm to try something new. I had the Strawberry tea. They give you the option to get green tea or black tea. I decided to go with the black tea. I could taste the black tea flavor. Without knowing the additional flavoring, I might not have guessed it was strawberry. The drink is a red pink color. I wonder how that is possible since tea is usually brown. Maybe there is not a lot of tea. I drank it so fast since I was thirsty. I think tea is a diuretic. My tongue felt a little dry after drinking the tea. The service was quick despite the long long long line. Lines at Dutch bro tend to be super long. Dutch bro tends to have drive thru or walk up windows only. I think I have been to only one or two Dutch bro places that had limited indoor seating. Sometimes they have a couple outdoor patio tables. read more

Stopped in while we were in town from out of state and it was our first time trying Dutch. Boyfriend got the Irish kicker and I got the banana bread coffee- both were amazing ! Wish they had more Dutch bros around where we are from because definitely beats other coffee shops! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Phoenix, Arizona

I loveeee Dutch but every once in an awhile I get a literal cup of ice for a beverage.... I never want to say anything in the moment because I feel bad. Going to get like 2 sips out of this lol read more

Dutch Bros Coffee - Coffee & Tea Near Me - Phoenix, Arizona

Everyone has an addiction and mine has currently become Dutch Bros... I'm averaging a coffee in the morning with a rebel in the evening... this place is actually the only spot I am willing to Shazam... actively looking to Shazam... Grammar and Punctuation will get better give it time read more

Dutch Bros Coffee - Go long horns and the drink is currently in Christmas szn.... Soo enjoy the candy cane coffee cup. - Coffee & Tea Near Me - Phoenix, Arizona

First time at this store; happened to be in the area. Huge drive in area with two lanes. Friendly guy taking orders and server at the window asked me what my favorite movie was! Had a brief conversation and then was on my way. Dutch Bros...love them! read more

Love love this coffee so good. A must treat yourself. Very friendly and full of smiles. Chai latte is my go to is was absolutely perfect. Had to get a large. read more

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I absolutely love this location. The customer service here is absolutely phenomenal!!! I had the most pleasant interaction with one of the male employees, I forgot to ask his name. I told him that I absolutely love this location. I stopped going to Starbucks because of this location. The guest service is just that good. I work in an industry where everything is guest service related, so I know good guest service when I see it. Eye contact, interaction, acknowledgement, and friendly demeanor...A+! Give that crew a raise!!! Job well done!!! read more

Comparing the Sugar Cookie from the competition to the SF Cookie flavor at DB. Good, but hard to beat Sugar cookie with all that sugar. Always friendly service, if not the quickest. Prices are similar to comp. $6.30 for a medium latte. read more

Dutch Bros Coffee - Walk-in counter - Coffee & Tea Near Me - Phoenix, Arizona

Always the go to spot. This location is always fast and friendly! Service has always been good as can be for a spot that's consistently busy. To me that's a sign the food is good. Love this place!! read more

My go to spot! Love how they pay attention to detail. I pull up and they know my specific order love that!

This Dutch can have its busy moments but they usually take care of you quick ! Great service as always ! Always so yummy ! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Phoenix, Arizona

I sort of regret not reading reviews before coming here. We're visiting from Chicago and have never had Dutch Bros. While running errands this afternoon, we decided to stop. I wasn't expecting the best coffee in the world, but I've heard great things about customer service and it just didn't meet those expectations. The broista (their term, not mine) taking the order at the car in front of us knew the passengers in the car and spent f.o.r.e.v.e.r. talking to them. This wasn't just friendly order taking. She had the tablet at her side and was chatting with them extensively, to the point another broista (stop making me say that) came over and took our order after finishing the cars in the other line. That was great of her, except the delay with the car in front of us meant we weren't moving anyway. The broista (ughhhhh) at the window was great - super friendly, made brief conversation while waiting for our second drinks, and got us on our way quickly. I got the Golden Eagle freeze, a blended vanilla caramel coffee drink with a generous dollop of caramel on top. It was exactly what I needed and expected from a blended, sweet coffee drink. I'd probably give them another shot, but I hope our incident today was isolated. What was supposed to be a quick stop took much longer than we hoped. read more

Shoutout to Gabriel G and Brandon. Brandon went above and beyond for me and my little guy. We come here often and lately I have not been feeling the customer service friendliness. That's until Brandon made a lasting impression and looked like he loves his job. We also appreciated Gabriel's friendliness and taking the time to ask about our day and what we had planned. read more

I like the double drive thru and their coffee. What turned me off from going there is the different terminology they use for ordering syrup amounts. They always made it too sweet and even though the worker explained how their ordering works, it was confusing to me so I just stopped going there. My failure. read more

All I asked was to write " be my valentine" and they went all out, always have a great experience when I'm there! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Phoenix, Arizona

I can never go wrong with Dutch Brothers and it doesn't matter which one I go to because the service is always awesome and the employees are always very friendly, knowledgeable about the products, and very helpful if I need any questions answered. I try recommendations from them on new drinks and food items and also order my usual faves, the Blue Raspberry Soda and the Caramelizer with an extra shot of caramel. If you have never tried Dutch Brothers, I totally recommend doing so! You won't be disappointed. read more

I had Dutch Bros many, many years ago when they use to make Italian sodas. The hubby is a coffee lover so we decided to give this location a try. Our order was as follows: Flap Jack Freeze with Oat Milk- Coffee was overly bitter. It tasted like ice blended with overly bitter coffee with a splash of water. The whipped cream was melted by the time it reached us. Couldn't taste caramel, white chocolate or vanilla. Dutch Canyon Cocoa- Our daughter enjoyed it but said she would rather have her cocoa from Starbucks. She said it lacked the chocolate flavor. Double Torture (Hot)- Coffee was extremely bitter. Couldn't find the vanilla flavor. Doctored it up at home by adding creamer. The staff was a bit aggressive when ordering because they wanted their line to flow fast. Understandable, however, for a first time customer in years, it was very off putting. All in all, we came, we saw and we didn't conquer. We're going to stick with Starbucks and possibly try another Dutch location in the future. This location just wasn't it. read more

Dutch Bros Coffee - Flapjack Freeze - Coffee & Tea Near Me - Phoenix, Arizona

I want to like it because it's conveniently located... But I've gone here to this location twice now and did not enjoy my drinks. The first time I went the line was pretty long and took over half hour to get through. The second time I was in an out in less than 10 minutes. read more

Good environment, place always looks great! Service is fast and friendly. And drinks are perfect! read more

Had the best coffee run! Loved my golden eagle, it was made exactly how I want it. Had a great conversation with Cianna, she's the best!

Not a fan of this location. Service was extremely slow, employees were not knowledgeable, nor were they friendly. My daughter's drink came out ok, but my mom's hot chocolate was not hot, more like luke warm. read more

Dutch Bros is incredible. I highly recommend the golden eagle or carmelizer! The staff are always super friendly!

Incredible service! All the employees there are amazing and the service is great and efficient.

Been trying so hard to give them more chances, but the baristas have become more and more oblivious to how much time they waste talking. We pulled in because there was only one car in line and somehow the barista managed an extra 10 minutes conversation with the car in front of us even though they had received their drinks many minutes ago. We went from one car in front of us to over 15 cars behind us because of this one baristas oblivious conversation. We already stopped coming here months ago because of this and was just proven again how much speed and efficiency is not a core tenant of this company and it's employees. Such a waste of time getting in this line. read more

Such a cool Dutch! The layout is awesome and it makes the drive thru run smooth! We waited about 15 minutes for our drinks since there was a long line. The employee taking the orders, was in such a good mood despise being outside in the 113 degree weather! The window girl who handed us our drinks was awesome!! Thank you for the great customer service! I'm so glad we stopped by before our road trip! read more

It's Dutch bros. Food tastes like Dutch bros. They move fast because it's Dutch bros. Service is very friendly because it's Dutch bros. They have a bathroom and an indoor section which not all Dutch bros have. But it's still Dutch bros. You know what you are coming for. read more

The lady mess my order up and had a problem with fixing it. The beverage weren't bad. Me and my 2 co workers all ordered .

The line was long but totally worth the wait. Great service from employees. Super friendly and courteous. Delicious drinks

Beautiful new location! Lines are long, but what else is new at a Dutch Bros? I came here in the evening for a hot chocolate. I like the blue lighting. They have a patio and an indoor area. Lines are already pre-formed on a runway area for cars. Good customer service! read more

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Okay - I admit - I'm a regular at that OTHER northwest-originated coffee house. But DB opened a location across from my nail salon that has a lovely patio and small indoor seating area. So, I gave it a try. Let me tell you - the staff does an A+ job on getting to know you, what you like, and making suggestions for fun flavors and beverages. Something they don't take time to do at that other place. The coffee is good - definitely different from you-know-who. Does that make me tear up my gold-status card? No - but now I will diversify and try some new fun flavors. However, I won't sit in a 10+-car drive through for it. But this location, with their fun patio - you betcha! read more

Dutch Bros Coffee - Love the Cocomo! - Coffee & Tea Near Me - Phoenix, Arizona

Really disappointed right now. I ordered a sugar free caramelizer and apparently they gave me a normally one because my blood sugar is spiking. Please be more careful! Diabetics can't handle the sugar! read more

Aaliyah is the best. She was super helpful when I kept bugging her about a drink I had months ago and she figured it out and made me one. Thank you for being patient!! read more

The reason why I come to Dutch Brother for coffee, is that they can make my coffee right. Rarely, that they would get mixed up if i ever get a bad coffee. I love that they roast their own coffees and handcraft my delicious coffee and flavored teas. This location is the closest to me, but it doesn't stop me from driving across town to get my coffee fix as they have locations everywhere and still expanding. The fact that this company helps and donates so much is plus to me, because this company donates over $2 million a year to its local communities and nonprofit organizations, including the Muscular Dystrophy Association. They are doing a business with so much love and being passionate about it, aside from helping and sharing the profit. I think that's pretty amazing to me and I get to be a part of that every time I give them my business. The customer service here are like no others from the other locations that I've been. They are not as talkative, but very friendly and accommodating. They get busy, but quick service. They keep their drive thru service flowing here. My favorite coffee is an ice snickers mocha latte. This coffee beverage consists of coffee, a shot of expresso, caramel and milk. It literally taste like snickers chocolate. I don't know how they do it, but it done right here! For my favorite teas, I have several favorites for the fact that I like to mix it up a bit sometimes, depending on how my day is going. I usually get this flavored tea either in green or black tea. Here are my favorite iced teas- *Starry Night- BLUE RASPBERRY & BLACKBERRY. *Shark Attack-BLUE RASPBERRY, COCONUT, LIME W/ POMEGRANATE DRIZZLE. *Tropical- PASSION FRUIT, COCONUT, BLUE & RASPBERRY. *Marmalade Paris Tea- STRAWBERRY, ORANGE & GRAPEFRUIT. Dutch Brothers Coffee Company is truly in relationship business with you since 1992. They have their own customers for life, because of their delicious beverages and how they build relationships with their customers. They strive to give their customers a remarkable products each and every time you come and give them business. They don't waste time here, with their Dutch Mafias (loyal customers), they continues to grow and grow, expanding to more locations and wherever it does...the love, donations and smiles grows as well. read more

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Over the last year the quality of service has tanked. Taking 35min to go through the drive through has become the new norm. And, no there were not very many vehicles ahead of me. read more

Atrocious customer service. Has two lines but decides to only take orders from one. There's million other coffee shops around

I gave 2 stars for the baristas help in choosing a drink but I was very disappointed with the amount of ice I received and that they didn't ask if I wanted it hot or ice and just made it iced. I didn't want to waste the coffee so I accepted. I go to Dutch Bros often and really like the coffee but I would have loved it so much if my drink was on point as usual, especially since I needed the boost to stay up late studying for school. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Phoenix, Arizona

I visited for the first time last week. While the line was long it was expected because the coffee is just that good. The batista that helped me told me about the app, I didn't know, and now I'm a member. I got the Cocomo drink, very tasty. read more

Coffee is the best ever, I'm from Oregon and I was raised on Dutch Bros but this location is the slowest ever!!! Don't go if you are in a hurry because they will disappoint, service is good but you can also provide great service and provide fast Coffee. This usually makes go to Starbucks down the road because they are faster Please Dutch work on that! We all do not have an hour extra each morning around 7am to spend in line waiting!! read more

Just had a craving for coffee and went to go get me a cup of coffee using drive through. I got a vanilla latte and my wife got a hot chocolate. We are both happy with our drinks and staff was super friendly. read more

Dutch Bros Coffee - Vanilla latte - Coffee & Tea Near Me - Phoenix, Arizona

Update: gave this location another try after several months, and while the service was faster- it was still horrible. We ordered 5 drinks, and the baristas messed up 4 of them, one of them twice. 3 drinks had to be completely remade. Plus, we were charged for a drink we didn't order and had to get a refund. 3 tries at this location, 3 horrible experiences. We'll go somewhere else from now on- either out of our way for a different Dutch Bros, or a competitor. read more