I had the best experience at Dutch Bros thanks to Jenelle! From the moment I pulled up, she greeted me with such a genuine smile and positive energy--it instantly made my day better. She took the time to help me pick the perfect drink, and her recommendations were spot on! You can tell she truly loves what she does and cares about making every customer feel welcome. My drink was delicious, but honestly, it was Jenelle's kindness and upbeat vibe that made my visit unforgettable. It's rare to find customer service this good anymore, and Jenelle absolutely deserves some recognition for going above and beyond. I'll definitely be coming back--thanks again for spreading so much good energy! read more

Lina is an absolute gem! From the moment I pulled into the drive through, her warm smile and genuine enthusiasm made me feel welcome. She went above and beyond to ensure I had everything I needed, answering all my questions with patience and expertise. Her attention to detail and proactive approach truly set her apart--she even remembered my name and preferences by the end of my visit! Thanks to Lina, my experience was nothing short of exceptional. If you're looking for top-notch customer service, Lina is the reason this place deserves all the stars. I'll definitely be coming back, and I'll be asking for her every time! Thank you, Lina, for making my day much better! read more

I had the best experience at this location in the Mountain Grove Shopping Center, and it was all thanks to Savannah! She made me feel so welcome. I was having trouble deciding on my order, but she patiently walked me through the menu and even suggested their favorite drink. I went with their recommendation, and wow, it was amazing! (Highly recommend the Sherbet rebel). They got my order perfect, and she even went out of her way to make sure I had everything I needed before leaving. It's rare to come across someone who clearly loves what they do and takes pride in delivering such exceptional service. I'll be coming back soon! read more

I recently started visiting Dutch bros and the quality of drinks has been amazing. There are a few days where my drink won't be accurate but, I recently told a barista about my experience and I was given a remade drink, to me this shows how willing the Dutch employees are to fix any mistake even if its a small one. I'm glad I started visiting this Dutch especially because I love pretty close and I love the vibe that is given every time I choose to drive thru. I went yesterday and these two baristas were so helpful and nice because I wanted to try a new drink. Shout out to Jenelle and Leslie!! They're the best! read more

I went to Redlands location Friday morning as i usually do and was helped my Gali and Jahir they were extremely friendly as usual and always make my experience better. They are incredible workers- Jahir always shows true leadership and Gali is the most sweetest girl and most positive attitude. I am a daily customer and Jahir and Gali are just 2 of my favorite people there, truly a great location full of friendly and positive individuals Thank you all for your service read more

I had an amazing experience at Dutch Bros thanks to Layla Martinez! She was incredibly sweet, welcoming, and had such great customer service from start to finish. She gave an excellent recommendation for my drink, and it ended up being absolutely perfect. The overall ambiance was upbeat and positive, making the whole visit even more enjoyable. You can tell Layla genuinely cares about customers and loves what she does. I'll definitely be back! read more

I love coming to this dutch bros! The service here is super amazing and Jenelle recommended me a golden eagle and she helped me with customizing it driving to the window I was welcomed by this amazing lady named Leslie she is super nice and made my drink super delicious and both girls are very amazing at their job! The people in general working here are always happy and the vibes are always guaranteed satisfaction in my books! read more

AMAZING experience with Tommy & Bree!!!!!!! I explained that my cold brew from the new Highland shop did not feel correct to my usual order that I've always gotten They quickly helped me find the solution down to the amount of pumps they used, milk & much more! They were so sweet & made me feel really appreciated as to the Highland shop made me feel like I was a burden to ask for a remake, They have the best vibes! read more

I recently had the pleasure of experiencing top-notch customer service from Galilea and Jen who made my drink. I highly appreciate the dedication to customer service exhibited by the team. It's a testament to their professionalism and customer-centric approach. Thank you for going above and beyond to make my interaction with your company a memorable one. Best regards, Manny read more

Steve helped us out in the drive through yesterday. My husbands complicated order was of no problem to him. He kept a smile on his face the whole time and even suggested different alternatives to what my husband was looking for. The suggestions were great and our coffees were 10/10. We love Dutch and their employees! This location is spacious and speedy! Never complicated. read more

Absolutely love this Dutch Bros! Jenelle is seriously the sweetest and always makes my drink perfect every single time. Her positive energy and kindness make every visit better, and you can tell she truly cares about her customers. Consistently great drinks and amazing service--Jenelle is a big reason I keep coming back! read more

This was my first time trying this place. I've always passed by it, but I decided to stop by and try it earlier today. I went through the drive thru and received great customer service from savanna. She recommended that I try the sherbet rebel on ice. This was an excellent drink and the service here was exceptional! read more

Love coming to this location! Staff is on it, especially Jade/Jay (green hair)! She gives amazing suggestions, service is always on point and makes the Dutch experience what it should be. I was not big on coffee and now I get one almost every week because of her suggestions! Thank you so much!! read more

Tay and the entire team at this location are truly outstanding. They consistently remember me and my children when we visit the drive-thru. I appreciate their friendly demeanor and the attention they give to remembering my order. Thank you for always providing excellent service with a smile. read more

I was an extremely satisfied customer, Angelina treated me with kindness and respect when I didn't know what drink I would like. She provided a lot of suggestions and helped narrow what I'd like down to what I received which the drink was great. I truly enjoyed Angelina and making my night. read more

omg the workers there are honestly some of the kindest people you can meet! Lina, welcomed me right as I walked up and gave me some recommendations to try.Lina said if I didn't like the drink I bought she could make me another one! The energy there is definitely amazing! Love going there read more

Every time I come here one of the employees just somehow brightens my day. The hiring team does a great job choosing qualified and personable people. For instance, I had a great experience with an associate named Sienna. She was funny and awesome. And congratulations on her engagement! read more

Soooo...I'm really shocked that this location has poor reviews. EVERY time my husband and I come to this location our experience is nothing short of AMAZING. The people are kind, quick, courteous, (drink) accurate, and welcoming. Thank you Lina for helping us tonight #YouKilledIt lol. read more

I come to this Dutch Bros nearly everyday, and everyone is always so awesome! J was probably the first to recognize me as a regular & she always goes over the top when she serves my drink! My drink is always consistent & yummy and it makes it easy supporting this location! read more