Honestly, this business is in a class all by itself, when it comes to quality of service!…read more
Here's how it compares to a NAPA auto parts business that I purchased at recently. At the Napa in Stanton, you are treated like a nuisance, rather than a customer. Buying auto parts is more like pulling teeth. I didn't get what I needed, and I vowed to never go back to that location ever again.
Recently, I spoke with Dave here at Smith Powerhouse, on the phone. Not only did he stop and check and make sure he had the filter for my generator in stock. But, he quoted me the price, as well.
That's how service should be! Friendly and easy!
There simply is no comparison between Dave and other service and parts businesses. It's easy to see exactly why Dave has been in business so long and why he has a long list of satisfied customers.
All you need to do is compare them for yourself. At most places, you are simply another problem walking in the door for them to try to satisfy. Most places do a reasonable job. But, the service you receive here at Smith's is simply outstanding.
They solve your problem instead of sending you away upset and unsatisfied!
I purchased before, and I will continue to purchase again every time I need either parts or service for my generator.
Let me save you some time and aggravation by showing you EXACTLY how to best use this business to buy service for your generator.
FIRST, before you call, make SURE you know the name and model number of your generator, which is usually located on some sort of DATA PLATE that is attached to the generator.
There's not much anyone can do for you if they don't know EXACTLY what you have. So, go out and look and write it down.
For example, my generator is an ONAN, made by Cummins, and the model is called MICROLITE. It has a 4000 watt output and the series is KY.
They can't help you with parts unless you know the EXACT model number, so be sure to copy it down and have it ready when you call.
Next, it's best to have some idea of what is wrong. Because saying "I don't know" doesn't begin to narrow down the problem and it means you will be leaving it up to them to first diagnose your generator.
Some suggested problems could be:
Doesn't start at all or hard to start.
Doesn't run smoothly.
No power output.
Or, it just needs general maintenance however they see fit.
Now, if you have no idea what is wrong, and you say "I dunno" then be prepared to pay a diagnostic fee just to have your generator inspected.
What about recent USE?
Sitting for years, and covered in cobwebs?
Or, used and running a month or so ago?
Yes, this company can probably bring a dead generator back to life again!
The more details you provide, the better this company will understand your needs.
Finally, remember, this is a BUSINESS and in order to stay in business, they must charge enough to make a reasonable profit. So, be prepared to pay for the parts and service that your generator needs.
I recently had my generator serviced, and now I'm saving TONS of money on gas because I run this tiny generator engine to make electricity rather than the big V-10 engine in the motorhome.
Plus, all my house-current appliances are usable now, and that means my microwave and air conditioner are back in service again.
The biggest problem I had was FINDING this place. If I had known about this business, I would have used them YEARS ago and not waited so long to fix my generator.
Oh, one last thing. NOTHING mechanical is maintenance-free, despite what they may tell you. So, if you have a generator that you expect to use on a regular basis, then get it INSPECTED at least once a year. More often, if you're using it each and every day, like I do.
These Onan generators are pretty reliable, but you do need to do regular maintenance on them. Oil changes and filters. Valve adjustments too. Plus, fuel lines get old and hard from the heat, so you need to change them when they deteriorate.
Now that you have a better idea of what to do, you are well on your way to purchasing the parts and service that you need to keep your generator running reliably.
And, if you don't have a generator at all, well then, this is the place to buy one and have it installed in your vehicle. If you want house-type power in your vehicle, then solar panels don't even come close to fulfilling that need.
All these van-life people try to rely strictly on solar panels and they end up living in the dark and the cold, because solar panels are minimal at best. If you want house-type power, the only way to get it is with a generator!
If you are contemplating ANY type of mobile business, having a generator and electric power makes all the difference in the world!
A food truck, perhaps? A mobile pet service van? Even a mobile office! Any type of mobile business where house-type electric is needed. This company will make that happen for you.
This is my updated review. Read my previous review of this business below.