TLDR: Don't take your car here for major repairs. Eddy's might be alright for simple things like oil changes, but I will never bring my car here again.
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We had originally taken our car to the mini dealer, but their repair quote price was so outrageous (about $3500), we wanted to take it to a local repair shop that had better prices. A friend had mentioned to us that Eddy's was decently priced so after we checked out the reivews, we called him for an estimate. He asked me to email him the car's vin number and the paperwork from the dealership, which I did. But after waiting a day, and not receiving a reply email, I called Eddy again and he said it would be best for me to bring the car in so he could take a look at it. I dropped the car off in the morning and got a call later in the afternoon and Eddy said that he could repair the oil housing gasket, thermostat, water pipe and lights for $1700. We were ecstatic that this was about half the price of what the dealer wanted to charge us. We left the car for a few days and then picked it up when he was done. We drove it to LAX because we were going out of town and then when we came back to town and were driving home, the car started having acceleration problems and then stalled out in the middle of the street. We had the car towed home and then back to Eddy's the next day. He claims he drove it around for 30 minutes and nothing happened and told us to take it back to the dealer- that it must have been something the dealer did to it. When my wife went to go pick it up, it stalled out as she was driving home. We towed it to the dealer and when they inspected it, they found that the "repairs" that were done, were done terribly. Some sort of epoxy glue was used to "repair" the thermostat leak. The engine harness was not reinstalled properly and wires were zip tied together. The coolant and oil leak were still present and leaking very badly. The dealer offered to do the repairs, but we decided to take it to a third mechanic to get a second opinion to verify everything the mini dealer was telling us. My wife looked up an independent auto repair shop that specializes in mini coopers (Minicorsa in the valley) and we took it there. They confirmed what the mini dealer had found- that the repair job that Eddy's had done was bad. We ended up having Minicorsa do the repairs and the car has been running great since! read more