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    El Pollo Loco

    2.9 (122 reviews)
    Closed 10:00 am - 10:00 pm

    Order El Pollo Loco Takeout or Delivery

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Moderate noise
    Outdoor seating
    Good for groups
    Good for kids

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    Christy H.

    I did a mobile order... I guess there were 2 people with same name... anyway I got my order although not sure they know how to read what sauces person wants. See receipt and see causes i received. Not mad just wish they'd read what the person wants. I'll be a returning customer obviously.

    Chipotle Chicken Avocado Burrito
    Ariel L.

    Excellent food for a fast food place. Chicken, broccoli, guacamole, and burritos. Service was great. They're friendly and not rude like some fast food chains.

    a restaurant counter and menus
    Henry M.

    This location has a drive through, when walking in it's very clear that they took intention on how the business was set up with call to order videos playing, the menu front and center, displays to let you know that they all have your graduation food ready when you order it " if you so choose to order for a party" The food was spot on for El Pollo loco. Some things I did not like... my server spoke broken "and I mean broken" English so it was very hard for me to understand her and Vice versa. #2. You have to ask for extra napkins. #3. They updated the App so now instead of just scanning your receipt after it's handed to you to get your points you have to scan before you pay. So basically I lost out on rewards points. The inside was clean and there is plenty of seating inside. #4 because the "take your order register is right by the door The entrance and exit bottles up and it was hard to get my dad out the door with his wheelchair.. oh yah one last thing, I ordered a double chicken bowl and they only gave me two " very chewy" small tortillas. (Charging more money and giving less, substandard food"

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    10 years ago

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    15 years ago

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    Review Highlights - El Pollo Loco

    They were very friendly and welcoming;the food was great as well.

    Mentioned in 2 reviews

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    In-N-Out Burger

    In-N-Out Burger

    3.9
    (430 reviews)
    1.5 mi
    $

    Only fries and variations available for my vegetarian brethren - would recommend having animal…read morefries. Pink lemonade (not the lite version) is a cherry on top on a hot day. Loved the efficiency of in and out. It was probably one of their busiest day where they were handling swarms of people from the outlets purchasing food in store and driving thru. Got my food in 10 min. At in-N-out, fast food is truly fast. Enough parking available - this In-N-out is a part of the Gilroy Shopping Outlets. Very kid friendly place - kids are given cute chef hats to wear.

    Took a family member here after some fasting lab work. Arrived shortly before 11am and the place…read morewas already jam-packed. The line for the 2 Lane drive through snaked out of the parking lot. Finding a parking spot was challenging. We went inside to order and eat. As usual, the line moved fast, the order came out correct despite what looked like organized chaos. The food was tasty. We found a two person table (one of the only ones not occupied). The In-N-Out employees were trying their best, but you could see that the pace of work here was crazy fast. Though the employees looked tired, you did not see the "burned out," "I could care less about this job," glazed over eyes that you see at many fast food places. It looked like there were assigned staff to patrol the eating area to make sure everything was clean and well-stocked. So, why not 5 stars? Honestly, it is the very success of this chain that makes the eating environment less than pleasant--it is soooooo crowded that I feel stressed every time I go to and In-N-Out burger anymore.

    Photos
    5/1/25 FYI. Menu
    5/1/25 FYI. Menu
    Double Meat Protein Style
    Double Meat Protein Style
    6/23/25 FYI. Exterior. Entrance

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    6/23/25 FYI. Exterior. Entrance

    El Pollo Loco - hotdogs - Updated July 2026

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