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    El Pollo Loco

    3.5 (57 reviews)
    Open 9:30 am - 11:00 pm
    Updated 1 month ago

    Order El Pollo Loco Takeout or Delivery

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Outdoor seating
    Dogs allowed
    Good for groups

    Recommended Reviews - El Pollo Loco

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    Reviews With Photos - El Pollo Loco

    Ivan B.

    I haven't really been inside El Pollo Loco restaurant for a while now and it's quite modern. This location happens to be new, which is right next to Union City. The menu went all digital and the food here is good also. Perfectly fit for getting all of the nutrients you need to keep yourself in shape. I also like how they seasoned the chickens as well as the rice. I think I should try other foods besides the chicken meals like the bowls and burritos.

    Street corn chicken & shrimp salad
    Lily S.

    A friend of mine told me about this new location, and he raved about the salads here. So as we were driving towards Hayward on our way home, we placed an order via their mobile app. The location is nice with plenty of parking. Inside is new and clean. There is a separate pick up window, and I see our order was ready. The traffic back home from Hayward to Fremont was terrible. When we finally got home, I opened the bag and saw that half of our order was missing. Such a rookie mistake not to check inside the bag while we were there. After that traffic, there's no way I would drive back to pick up our missing items. However, I called the restaurant, and Reuben the manager answered. I told him what I was missing, and he was sincerely apologetic and offered a $10 credit next time I'm in the store. This was appreciated, but unfortunately I have to minus a star for poor quality control. My order ticket say "order reviewed by JB", so JB needs to do a better job. As for the food, that's a solid 4 stars. + Street corn chicken and shrimp salad - I got no corn (another mistake), but the rest of the salad was very good. The chicken was good and shrimps were a little spicy. There's big slices of fresh avocados. I chose the creamy cilantro dressing, and it was tasty. + Cole slaw - good, basic + Chips and guac - the guac was fresh and there are chunk of avocado in it. Overall, good We also ordered the Street Corn Chicken Pollo Bowl, but never got it. I'd give this place another try if I was in the area, but wouldn't drive there just for the food.

    Chicken Nachos  Churros
    Sonia L.

    We tried then chicken nachos. They were great! Our to go/drive through person recommended the churros and we had to try them; did not disappoint. Service was fast and friendly. $23

    Nicole G.

    Crispy tacos Street tacos Chicken, rice, steamed broccoli (steamed to perfection) Tortillas made fresh! Chips, Guacamole, hella sauces Total: $46 As a new fast food restaurant, the food was exceptional. The meat was a little bare boned, which was my only complaint. As long as the food is good, I will come back.

    Welcome
    D.wight L.

    This is a brand new El Pollo Loco, they even built the building, which you hardly ever see anymore. Most places just take over an existing spot. I've always been fond of El Pollo Loco, probably in my tops for fast food chains. And I was excited to find out that this is now my closest to my home, which is about 3 miles. Before that the closest was about 7 miles or I'd give them a whirl if I were in another city. Now they don't nail everything but their gist, which is slow grilled chicken is crazy good. Totally has no fast food flavor outside of it being a bit salty. But to grill chicken that slow and to be able to serve it in a fast manner, always blew my mind, so I just couldn't help but to be a fan. So, I came twice. The first out was a take-out order for just the chicken and I was feeding a small group. An 8 piece which can feed 3-4 people if you have sides (we got our own that day as we were in a house) was about $23ish. There's lots of selling prompts so I think I ended up getting tortillas too, That day wasn't that good, the chicken was very charred on the exterior and the pieces were totally hacked up like someone had no business using a knife. I was a bit disappointed that day, but wanted to give them another shot as it was more out of the norm from what I've experienced from this chain. Second out I ate in on a non-peak hour and it was much better. 3 Piece Chicken Meal ($15ish/4.5*) This time the chicken was exactly how Iike how I'm sure they intend it being. Super rendered skin that's got a slight crisp but never crunchy. Very flavorful from skin to bone and I gotta say they do a better job at grilling chicken than I do at home. For some reason I can never get that flavor to penetrate that deeply into the meat, like all my flavor remains on the outside where all my seasoning is. Maybe they inject their chicken with their seasoning/marinade, but it totally works. And I actually love their avocado sauce. It is thin, green and slightly creamy but it has a nice heat zing and is quite lime-y. I love this on the chicken or better yet in a super warm and tender tortilla with pulled roast chicken, a DIY taco if you will. Now their sides can be hit or miss. The rice is just meh as most times it has crunchy bits like it has been sitting in that warmer . I can't remember what their beans were like but I'm definitely trying that next time. I actually really love their broccoli as it is steamed fresh per order so it is super plain and vibrant. I just always give props to places that dish out quality healthful veggies to balance out a nice meal. Service not bad, some are more customer oriented than others. But be patient whilst ordering as they are trained to assault you with a slew of prompts/add-ons for your meal. Like the most I've ever seen for a fast food. Over 5 additional questions to see if you wanna turn your $15 meal into a a $25 meal. Lol. Imma still be back tho. Trust.

    My only issue is with this worker littering in the parking lot

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    2 years ago

    Chicken excellent, and the broccoli is ALWAYS fresh! I don't care for stuff like cheese on my veggies, and this is perfectly steamed.

    Business owner information

    Photo of Olivia R.

    Olivia R.

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    2 years ago

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    3 years ago

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    2 years ago

    SLOW!!!!!! Missing orders Incorrect change No team work between team members Set some standards!!!!!

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    2 years ago

    I bought a burrito from them, never have i expected somebody can make a burrito taste bad. Just crazy

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    2 years ago

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    2 years ago

    Food is good& healthy! Best chicken in town! It's a beautiful day! There's a lot of people here today for the grand opening!

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    2 years ago

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    2 years ago

    the food was delicious and the worked where nice when they took my order and didn't wait long to get my food

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    El Pollo Loco Reviews in Other Languages

    Ask the Community - El Pollo Loco

    Angry Chickz

    Angry Chickz

    3.6
    (126 reviews)
    5.9 mi
    $$

    Honest review: pretty good! Compared to all the hot chicken places popping up these days, Angry…read moreChickz is on par with Dave's in my opinion, but might I say: it could be even better than Dave's. Stopped in for a quick bite before heading up to the city to catch a Warriors game, and there were a handful of people dining in. This location took over the old Pieology, and there was plenty of seating. I really liked the Fremont-centered decor on the walls; that's one way to connect with the local community! Given it was an early dinner, the two of us shared a #1 which consisted of 2 sliders and fries, and we tacked on an additional side of Mac and cheese to try it out. Chicken was meaty, not too dry, and well-seasoned without overdoing it. The Mac was also pretty good, and the fries were also seasoned, but nothing too special. The food took longer than I expected to be prepared, but we were kind of pressed for time so on a regular day it wouldn't have been too big a deal.

    Talk about poor customer service…read more Came in at around 2pm to pick up my order and some guy zipped right past me in front of the register while I was clearly waiting and the Indian/fijian young girl ignored me completely to talk to him about paying for sauce for a couple minutes to eventually give him one saying "this time I'll give it to you for free" just like other bad reviews below lol.. instead of addressing me as I was first and was literally waiting. I show her my order and she reaches over and grabs it confused, holds it while she has a conversation with her co worker and then just slides it across the table without saying a single word. If you don't like your job just quit. Food was mediocre this time and I don't think I'll be visiting this location again. Go to their other locations elsewhere.

    Photos
    Vibe
    Vibe
    Clearly you can see which food item was wrong. The angry fries was the only (medium) bowl.
    Clearly you can see which food item was wrong. The angry fries was the only (medium) bowl.
    Angry Chickz

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    Kickin Flavors 好食鸡

    Kickin Flavors 好食鸡

    4.4
    (68 reviews)
    10.7 mi

    I love the chicken feet from Kickin Flavors and have recommended them to so many friends and…read morefamily, they've all loved them too! I especially appreciate that they remove the bones and nails, so it's easy to enjoy just the skin and cartilage aka the best parts! The flavors are delicious, and they even let you sample them before buying. I always am in between, but I keep going back to Thai! The Thai style taste a bit like Vietnamese style and is fish sauce forward but not strong. My favorite is the Thai Style snd then the Spicy. It's a great snack on its own, but I also love eating it with rice. I usually visit the Great Mall location in Milpitas. Just a heads-up: popular flavors can sell out when it's busy, but the main store typically has the full selection. I hope Kickin Flavors opens up more locations in the South Bay!

    Kickin Flavors is known for hand-deboned chicken feet, marinated in a variety of punchy sauces. I…read moredropped by after a grocery run and got to try samples of the different offerings as I was deliberating. As much as I love the deep fried, stewed, saucy dim sum chicken feet, I grew up eating chicken feet akin to the ones at Kickin flavors, so I was thrilled to check them out. They are located next to a Ranch 99 in a shopping plaza with plenty of parking. The store is small but clean and cute. There is a display case with all the chicken foot flavors, pre-packaged. The man working there was very friendly and allowed me to sample all the flavors. I tried the Thai, the spicy, and the garlic, and ended up going for the garlic (though the Thai was a close contender!) The chicken feet are cut into smaller pieces and deboned quite well. The garlic flavor is pungent and refreshing; I definitely needed mouthwash after eating it though! The flesh is crunchy and flavorful, just super super satisfying. Overall, the chicken feet here are quite well made and prepared. I think the price is a bit steep but you definitely get what you pay for. As someone who likes deboning the chicken feet myself, it did feel like I was missing that 2% to take this place to the next level. I would love for them to also offer bone-in chicken feet at a slightly lower price, I would totally go for that!

    Photos
    Kickin Flavors 好食鸡
    Boneless chicken feet
    Boneless chicken feet
    Spicy Garlic - 4 stars

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    Spicy Garlic - 4 stars

    El Pollo Loco - mexican - Updated August 2026

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