My realtor recommended Elephant, and I said, "a moving company named after the slowest land animal on earth!?!" but they were faster than my last move! I found Graham to be thorough on the phone, asking the necessary questions in order to secure the right team. They were able to reschedule my move with about ten days notice when escrow took a bit longer to close. Moving day is always stressful, but the crew was super pleasant and agreeable. They moved quickly but carefully. I'm still emptying boxes, but nothing is broken or damaged. They even helped load up my clothes into the wardrobe boxes so I barely had to lift a finger! Graham stopped by to make sure everything was going well, which was a nice touch. Their rates for a larger crew were better than anyone else and I didn't get nickel and dimed over tape and shrink wrap. Thanks, Elephant! read more

Elephant Moving Company - moving a king size mattress down the stairs was no joke - Movers Near Me - Los Angeles, California

I would never use this company again. Elephant Movers are unprofessional. They took their sweet time to move a 2BR apartment from Mid Wilshire to Palms. We'd already packed up most of the apartment. It took them 10 hours. They packed heavy items on top of fragile items. I also found a banana peel from their lunch, and other trash, like used up tape rolls, packed in a box with our dishes. They scratched our furniture. They broke the key off in my filing cabinet (luckily it was unlocked). When I asked them why it was taking so long, one of the movers laughed and said maybe you should have hired 5 movers instead of 4. And this company is not cheap. We were able to get refunded one hour of overtime. Hire them at your own risk. read more

Elephant Moving Company - Banana peel and other trash found inside a box with our dishes. - Movers Near Me - Los Angeles, California

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I've worked with a lot of moving companies in the past, this is by far the best I've experienced. Not only were they professional, they were careful with all the items, fast, and absolutely fantastic! They were recommended by a friend and I now highly recommend. read more

Could not have found a better moving company! Graham's team arrived on time, got right to work, packed everything up beautifully, and got the job done in no time. Sean, Saoule, and Edward were courteous, respectful, and extremely hard working. They made the move a whole lot less stressful. Graham stuck to his original quote , no surprise charges. I would use them again anytime! read more

These guys were great! Graham went through the details over the phone and what to expect. The guys on the day of were super organized and quick, and took the time to wrap everything properly. Not to mention they were highly enjoyable people :) I'd never used movers before, as I was reluctant to feel cheated out of my money or risk something being broken. But these guys destroyed all of those worries and made it so easy. Will definitely use them again and highly recommend to anyone!! read more

So sorry this has taken me so long to write. I used Elephant movers for a move in WLA in May, and they were AmaZing!! The team was professional and took such care in making sure none of my things got damaged. I have some very HEAVY handmade unique pieces and other companies wanted to charge MORE due to their weight...not Elephant. The owner was incredible such a nice guy and easy to deal with!! I would DEFINITELY use them again. The move went super smooth and in record time. LOVE this company, best MOVING EXPERIENCE EVER! ! Trust me you won't be disappointed. read more

I have used Elephant moving several times, and I keep coming back because I find they do such a good job. My latest move was far more complicated. We were downsizing and moving into a small apartment while we renovated our new home. Don Tonty came and gave us an estimate, as he has done in the past. I understand that Don will be retiring soon, and I am sure he will be missed, but Graham and his team seem up to the task. For this move, some things went into storage, while others were to go to the apartment. We used colored post-it notes to differentiate the items. Elephant carefully packed everything and once again we had no breakage. The team of movers had a great attitude and they worked very hard to get us moved in. Graham stopped buy during the process to make sure everything was going well. I just spoke with Graham today about scheduling the move out of our apartment into our new home. I have recommended Elephant moving to friends, and their experience has also been good. I can recommend them without any reservation. They do an excellent job moving. They packed and protected things, and moved us without any issues. Thank you very much. read more

I used Elephant Moving Company years ago and in the middle of the move, they wanted to stop what they were doing & return the next day. I thought it was odd but told them I had to leave that day. That night when I was unpacking, all my jewelry had been stolen...my wedding ring included. They denied it, of course. I am to blame for not removing the jewelry before they arrived but there was so much going on that day and I was so overwhelmed. I've never written about this until now but I wanted to forewarn others. read more

Great service, unbeatable price. We needed some heavy furniture moved around our home to make way for a remodelling job. On separate weekends, Elephant sent excellent movers to put our stuff upstairs -- and then bring it down again. I was impressed with the care their men used to protect our property as they went up and down stairs with bulky items. Twenty years ago, we used Elephant to move into our new home. They had an unbeatable box offer then -- use them and return them and no charge for boxes! An amazing deal they still offer, I think. Decades later they are still ready to help. Happy to recommend them for reliable, professional service -- at a great price. read more

I hate moving. I mean I really, REALLY hate moving. Strange, because I do it so damn often, every 1-2 years even after college, but whatever. So, anyway, I'm moving AGAIN, and the last time I moved I promised myself that I'd never make my friends do it again, because the last time, I snapped at my mom, and she gave me that "I know you hate moving which is why you're in a shitty mood, and I'm going to give you a pass on your attitude but I'm going to let you KNOW THAT I KNOW"-- so I decided to always hire people instead of obliging my loved ones to my funk. My move was not big-- only half an apartment, and granted, when Elephant showed up with their yooge truck (fifteen minutes early, no less) I thought for a second that it would have been better to rent a U-Haul and then hire the loiterers outside of Home Depot, but there was no turning back. The two guys, Fidencio and Saul, packed up my stuff in less than an hour, and then unpacked it and had it all in my new place in the next-- neither my furniture nor the door jambs in either my new or old place worse for wear. Since I moved during the week, they quoted me $79/hour for two guys, with a 2-hour minimum instead of the normal 3, which was really nice. Even though I didn't even fill a quarter of the space in their truck, I'd still consider them for the same size move because they showed up on time, were upfront about the price, and moved my stuff quickly and carefully. I was also allowed to be as bossy as I wanted, praise be. read more

RESPONSE PROVED MY POINT. MORE LIES. That must be another unsatisfied customer, not my situation. STEER CLEAR! Update 7/23/14 - This company's response is as erroneous and irresponsible as their interactions with me. LIES. They harassed me for my business and I told them not interested. Really steer clear! I have only written 2 reviews on yelp for either really great or really poor service. I have zero reason to lie or omit facts. What a disgrace!!! I'd rather deal with a funeral than this company based on their recent response!!! ORIGINAL REVIEW: As also mentioned by Claudia K on 7/1, I had a similar experience. An older gentleman with an accent was attempting to help me but has completely turned me off and I have secured another company with little notice the day before a holiday. Everyone knows death, weddings, and moving are the 3 top stresses, and the gentleman working for this company had no compassion and often said my very basic questions around how my goods would be wrapped and what was include in the pricing were "making a big deal" of things. Business must be really good because every call was answered with the gentleman telling me he would call back because he was in the middle of something. He also gave callback timeframes he never met. Adding insult, when we finally reconnected I was asked to repeat critical information like my current and new address, full list of items to be moved, etc. He kept no records!!! On one returned call, I asked him for 10 minutes so I could exit my parking structure because we had a bad signal. He told me "no" because they were technically closed at 5:15pm and I should call him tomorrow. He lacked the patience I exhibited when after waiting 2 hours for him to call me back. At this point the move I was trying many times to confirm was in 2 business days due to the 7/4 holiday and we were in the process of finalizing details so I knew this was the company I wanted to use. Never knew moving a short list of 1-bedroom items could be so painful and complicated. Uncaring and inefficient. Now that I told him I am not interested and will write a review my phone has rung several times. Ha! Seems like most had a great experience with the actual movers. Ashamed I will never know the potential of this company due to the one man who answers the phone. read more

I think this company is amazing! They moved me 8 years ago and it couldn't have gone faster or smoother. The price was beyond reasonable and the movers were very professional. I have recommended them to others over the years and everyone has loved them as well. I just moved this past weekend and I'm happy to say things haven't changed. Saul, Clay and Jay were just wonderful. Fast but careful, smart and kind. They kept thanking us for allowing them to work for us and work they did! We had a few difficult pieces to move and fit into tough places but they pulled it off! If you are smart and hire them for your move be sure to tip them well cause they deserve it! read more

I needed help for a last minute moving project and was a bit worried to find a good one. Graham immediately answered me. He gave me a quote and did his best to reschedule his other appointments so he could help us. Very polite and thoughtful. I can absolutely recommend Elephant moving company. read more

Ok so I just had these guys move roughly 200 boxes of admin paperwork from one storage facility to another and I have to say it was as easy as it gets. They sent 3 guys to do the work and showed up on time, did the work in only 3 hours and as they based the costs on time worked were as fair as ever. The best part is that they actually cost me 1/6th of the price of the other company that bid on this job for me. Will definitely be using them again. read more

I called this moving company and what i got was not only an education on how to move, but actually a rather un helpful person almost as if they wanted to talk me out of using them, Each question I had was met with his warning about cost etc etc. I never once got the feeling this guy wanted our business. read more

I recently hired the Elephant Moving Company to help me move my furniture from one storage to another. My level of frustration was high due to the fact that I had previously attempted to hire another moving company who was charging me an arm, a leg, one eye, my nose and my kidney to do the same job. However, they were not the best fit for me. First of all the manager of the Elephant Moving Company, Graham, with the awesome accent, was absolutely amazing. He ASKED QUESTIONS to find the best solution for my moving situation. He was very professional. As he got to know and understand my situation he priced my moving accordingly as opposed to the other company that had one general price based on the size of the storage. He sent two OUTSTANDING AND PROFESSIONAL gentlemen to to the job. They arrived early to do the job. As a matter of fact they arrived before me! Jay and Clay were their names. They surveyed the storage before they even began to pack anything. I had my doubts as to the furniture fitting in the truck. Clay reassured me that he knew what he was doing, in a very reassuring voice and with the utmost respect and professionalism. They took extreme care with each and every item in my storage. Their level of confidence was outstanding. I am sure that if my items could talk, they would have said, "We have never been handled with such care....NEVER!" When we arrived at the new storage, once again they looked at the smaller area and said, "piece of cake". Once again I was very doubtful. But just like a tetris game they were able to fit everything in the space ....with ROOM TO SPARE!! I literally stood there with my mouth open. I would recommend the Elephant Moving Company to anyone who likes professionalism, respect, attention to detail, care, punctuality, and fabulous results. As a matter of fact I have already contracted them, yes the same two gentlemen, to move me once again when I purchase my new home. No one else could do it better. read more

To Management and Owners, You have a very combative person handling your sales. He put me on hold 3 times. He was very impolite in taking my info - challenging me at every turn. You lost a sale because of this person.I am a business owner and would be horrified if this person was representing my company. He left such a bad taste in my mouth that I had to write a review. I have never written a bad review before this one, by the way. I'm Sorry I didn't get his name, but he had an accent. read more

My sister moved this weekend, and upon a recommendation from a colleague, she hired Elephant Moving Company. As other reviewers have said, the truck looks bad, but the were GREAT movers. They showed up within a few minutes of the arrival time, and were hard at work soon enough. Though she had a TON of stuff, from living in the same house with her husband and 3 kids for 15 years+, Elephant's team of movers were able to efficiently load it all in their truck in less than 3 hours. The distance between the old house and new was not far, and they followed us over in their truck. Although the new house had stairs to climb to the front door, they went about their work very quickly and efficiently. The final cost was surprisingly less than the quote, because they worked so diligently. They were done with the entire move in less than 8 hours, and on a Sunday no-less. The team also worked together well, which obviously helped. Would definitely rec commend for large, and awkward moves in the Los Angeles area. read more

A friend of mine told me that Elephant Moving was the best -- and so we called. Unfortunately, they were unable to make the long distance move we needed, but very kindly gave us lots of advice about alternative ways to make our move go smoothly. We are most grateful for their warm and helpful advice... only wish they could be taking on the job! Thanks! read more

Never used movers before. These guys were AMAZING. I had a younger Caucasian man and an older Latino man that said they worked together often (only mentioned because I can't find the card with their names, and I want their employer to know how great they were!) Their working together alot meant that they worked well together, worked quickly, and were REALLY funny. Not only were they great, but they had me in stitches the whole time! Fun, quick, and completely up front about their quote ($79/hr for two men, two hr minimum). They also helped me set up my bed! As a young woman who has never used movers before, these guys made the experience a delight, and everything went swimmingly. thanks guys! read more

Graham and Elephant are great! Outstanding customer service at a reasonable price. Graham has moved me 3 times and I'm looking at a fourth. My daughter is another super-satisfied customer as are her two friends we also referred to Elephant. I can't imagine using anyone else! read more

I know they discourage cursing on Yelp, but this f$&?ing moving crew blew my g@% d#*$ mind! First was Graham who I spoke with on the phone. He was so thorough in asking what we'd need, and then gave me a quote so much lower than other companies that I would have been suspicious if I hadn't been referred by a friend who'd used Elephant and raved about them. Then on moving day, Clay, Saúl, and Lee were such professionals, most our moving stress disappeared as soon as we saw what good hands we were in. They worked shockingly fast, were such nice guys, and seemed to genuinely care that this was a family's entire home they were dealing with. Hire them, feed them, tip them, and thank yourself for not spending twice as much on some other company's mediocre service. read more

These are the best movers! They showed up on time, they were friendly, helpful, efficient...and came in under budget!!! Moving is so stressful but I lucked out on finding this company. I would use them again and I am going to recommend them to anybody I know is moving. Thank you!!! read more

These movers were great; I would definitely use them again. Leo, Saul and Christian were awesome! Leo led the group and communicated very effectively during the entirety of the move. He was a great leader to the team and his personality made the move fun (if you can imagine moving being fun!). I had them both pack and move my items and they were able to do it all in one day! They were both quick and careful. They are not the cheapest but worked all day and gave a very fair price. I will say that communication before the move was a little rocky (I had to follow up and confirm and I wasn't told until the day before the move that they don't take cc!), but for the most part I am very happy with the service. They were very busy towards the end of the month (of course) but still were able to squeeze me in. Being new to LA they helped put me at ease. :) :) read more

These guys are the best!!! I've moved 3 times in the past 3 years and this was by far the best moving experience! Sean and Saul were so fast, professional, and friendly! They wrapped everything quickly and moved so fast while still keeping great care of my things. The time it took them was way less than the estimate I was given on the phone. And the price was unbeatable for the quality of service! I talked to about 15 different moving companies and this was the best quote with also the best reviews! I moved from Culver City to Huntington Beach and I thought it would take way longer than it did but they packed the truck, drove, and unloaded in no time! I could not recommend these guys more! Thank you Sean, Saul, and Elephant Moving! read more

We just completed move #2 out of three and we are so happy with these guys. The first move was from my West Hollywood condo into a storage unit in North Hollywood. The three guys they sent were all awesomely hard workers. The second move was moving most of the stuff in the storage unit to our new house in Mt. Washington. We got two guys this time and again it all went smoothly. We are looking forward to using them again for the final move which is going to be quite the challenge: Moving my husband's two bedroom condo stuff into the new house. We know these guys are up for it. read more

Well, I moved at the end of February, and am 100% satisfied. Thanks again! My move was from a 1-bedroom apartment to another 1-bedroom apartment, within West LA. Took only 3.5 hours. I returned all the boxes I purchased, and got 100% refund on them. If I have to move in the future, I will use them again. read more

I really enjoyed working with these guys, everything from the initial set-up to the movers, and the actual move day. I initially moved from a house to a storage unit for a week and then a week later had these guys come back out to help me unload at my new place, and they did a great job. Graham was completely professional and knowledgeable in regards to time, and pricing of both moves. Also, he was really helpful and patient with me as I had never really had movers in previous moves. On both moving days the movers showed up on time and they were professional and efficient. Leo was really nice and helpful, and he communicated what was going on throughout the entire day of the move. They helped me pack on the first move, and I have not had one problem finding anything, and NOTHING broke. Also, they helped put furniture together and arrange it the best they could. And my daughter has a loft bed from IKEA, which is (if you've ever bought IKEA furniture) a huge pain in the butt to get those things together and apart. But the movers took it down and put it back together with no problem. Finally, when I forgot to get the storage keys back from them on that Saturday because I was in a hurry to leave, Graham offered to either meet me the next day or overnight them to me on Monday. I couldn't meet him so I had him overnight them and had them by Tuesday, and he even followed up with me to make sure that I had received them. I would definitely recommend them and it was a pleasure to work with them. read more

I used Elephant Moving Company last month. Their service was fantastic. I felt very comfortable with my first encounter by phone and then throughout the whole process of estimating the cost, packing up and the actual moving day. The crew was great, personable and professional. They treated me and my things with care. Their expertise made my experience as stress free as possible. I highly recommend this company and their crew. Shout out to Kelvin, Saul, Leo and Sean. Rachel D. read more

I second Pam M's review! We hired these guys to move us a few months ago and I wouldn't recommend them to my worst enemy! My husband and I packed up our 2 bedroom house ourselves. It took 4 guys from 10 am until 11 pm to move our stuff to our new house 10 miles away!!! There was so much bickering amongst them they couldn't get any work done! We even provided pizza and soda hoping this would motivate them to get their butts in gear. In the end my husband and I worked harder than they did to get everything unloaded and then they hit us with and extra $230 fee because of our driveway being too steep! This is Socal! Nothing here is flat or accessible! In the morning I found quite a few dishes broken, a HUGE gash in the back of a dresser, the headrest to a chair was missing and the plastic wrapping left around a number of pieces of furniture. The best part was when I walked up the driveway the guys had dumped about 5 boxes, a few soda cans, tape, plastic bags and some general garbage all over the street!!! I'm sure the neighbors appreciated that! We called and complained. We were told we deserved a refund. We did get our headrest mailed to us. We never got a refund. English blokes my arse! DO NOT EVEN THINK ABOUT CALLING THIS COMPANY FOR MOVING SERVICES! IT WAS A JOKE! read more

Guys....this is the ONLY moving company you need to consider to move your personal belongings from one location to another. This is the second time I've used them (first time back in 2008), and I have only great things to say about them. Graham (in the office) was personable, informative, and asked all the right questions to ensure both his team and I were ready for the move. The two actual movers arrived on time, packed/wrapped every piece of furniture with care, as if they were moving their own items. Had to do two stops on this move, taking some items to a new town home, and the rest to a storage unit. They moved efficiently, effectively, and asked for input at any point where there was a question about where an item was to move, or how I wanted something wrapped. To the readers looking to move: Be sure to do your own homework and prep ahead of the move. It will help the movers be efficient and keep the process moving forward to your liking. Working ahead with Graham, I knew what I had to do in order to prepare. Their pricing is right in line with the competition, so don't expect outrageously expensive pricing, or for them to be the "cheapest movers in LA." I'm a big believer in getting what I pay for, and had no problem with the cost of this move. Their services were well priced, they did exactly what they said they were going to do, and my 30-mile move from an apartment into a new town home was completed in just over 1/2 a day. I would hire them again and again, and remember...I've already hired them TWICE. Graham and company, you chaps put it in the back of the net on this one! read more

I posted my original comment over two years ago... I didn't like this company and stated so in my review. Isn't that what yelp is for? I tried contacting the company before and never received a reply, but now that I have posted a negative review, the owner continues to post and re-post comments about me, my review and is now making comments about my "inability to engage constructively." This is starting to feel like harassment... When I tried contacting you before, it wasn't important enough to respond to me at the time, but now that you have a negative review for the entire world to see, it's a different story. It's been over two years now! Let it go buddy! read more

Horrible movers! I wanted to try them for years because their estimates are always good. I finally tried them for my last move and they were terrible. The broke lots of stuff and tons of scratches, dings (smashed my computer, lamps, etc). They forgot a bunch of stuff and then had to load things into my car because they said the truck was already loaded and they didn't want to repack everything to fit the stuff they forgot to load. The one guy was SOOO chatty! He was the guy wrapping furniture and he kept stopping to tell me stories I didn't want to hear. He was very friendly but I'm not paying him by the hour to talk to me. They kept asking me to help carry things too. They have three guys and I'm paying based on a "not to exceed" estimate. Why should I have to carry as much stuff (probably more) than any of those three guys? And the one chatty guy kept asking for food. He kept saying "most people have food for us" even after I already fed him several times. Also, they were VERY slow, and they kept disappearing throughout the day. I finally went looking for them and found one guy just sitting in the truck drinking a beer. I never found out where the other two guys kept going. At the end of the day I got a call from the supervisor (owner? dispatcher?) saying they went three hours over the not to exceed price and blamed it on a "long walk" from the elevator. He insisted that I pay at least half of the overtime. I won't use those guys again. I should say though this move was almost a year ago. I'm just writing a review now because I'm moving again and looking for better movers. Maybe they have improved over the last year but I doubt it. read more

I used this company for my move from USC to Downtown about a year ago. The reason that I am just NOW getting around to writing this is that a fried of mine had asked my advice on moving companies, which made me remember my very very less than mediocre experience with this company. First of all, the movers were highly unprofessional and didn't seem as though they had any training or knowledge about the proper way to lift and carry heavy things at all. THREE men showed up at my apartment with maybe one dolly and had to make multiple trips over and over (probably to stretch out their hours) carrying one box at a time. They also broke my TV. Granted, it was a tube TV that was already having issues because of a previous move, but after the Elephant Movers moved it, it never turned on again. I had to replace it. I hadn't bought insurance with their company so I figured asking them to replace it would result in nothing. The base of the TV was also cracked when they were done with it (it definitely was NOT cracked before they got their hands on it). When the truck was finally packed up to go I asked them if I should follow them to my apartment. They told me to go on ahead and they would call when they got there. It took me literally 15 minutes to get from door to door. It would have taken ten minutes if there hadn't been a detour on Figueroa. I figured since they were in a truck it would probably take them 20 minutes but NO! They show up A FULL HOUR after me!!! Where were they that entire time? I believe they were picking up fast food. I think they really stretched out their hours to get paid more. They didn't hustle, they didn't care about my stuff, and they were just really unprofessional. Overall, I think I was taken in by the nice reviews on Yelp, which made me go with this company. It took THREE GROWN MEN 3.5 hours to move my less than one bedroom apartment (I was moving away from an apartment with roommates to my own 1 br and didn't even have a bed yet!) and I moved 4 miles away. The only reason I'm even giving them two stars rather than one is because they wrapped up the couch pretty well and it made it in once piece and nothing in my boxes was broken. Although, those are basic standards to expect from a moving company.... I will never use this company again and I do not recommend them. read more

Elephant Moving Company is outstanding.i know of a high end precision moving company that charges astronomical figures for people to use them and they are good. I'M HEAR TO TELL YOU ELEPHANT IS AS GOOD AS THE OTHER MOVER I KNOW AND IS 75% less. Each item is quickly and safely protected with shrink wrap or blankets. And more. They have moved my boss's offices and homes several time. They have also moved me several times.the nicest staff. I could go on and on. Bottom line: EFFICIENT, do not try to add billable hours, fun to work with, tons of experience and more. They buy the used boxes back. Today I had Jerome and Saul. They were able to combine two units into one, saving me tons of money Graham is the office genius that orchestrates the move from beginning to end anyone that has used them would never go anywhere else. Made me very happy today. read more

I just had a terrible experience with the man who answered the phone there...the same man I just read about in one of the negative reviews...the one with the accent. He is an alarmist. He told me that I did not know what I was doing and that I was "in trouble" because my truck would not be big enough. This man should NOT be answering the phone. He has ZERO people skills...a real turn off. I could never do business with such a company. Moving is stressful enough. Who needs this sh_t. read more

I called to get a quote and hopefully book a moving date with them. They made no effort to accommodate me, made it clear my 2 hour move was not a priority and simply did not speak to me with respect. After reading the reviews I thought I would give them a chance because they were 1/2 bad and 1/2 good. This was the only moving company I called that has been disrespectful to me over the phone, as they typically WANT your business. I'm glad I did not get any further than a phone call. read more

These guys did a great job. I like that Graham came out and did a free assessment of what the cost would be to move my home, provide about one months storage, and a delivery to my new place (note: I packed my own place) - what sold me was that in his contract we agreed to an amount that was capped. His 3 movers were extremely efficient and very nice - they wasted no time. Note - if you live in a condo/apartment it's a great idea to call the city to reserve a part of your street for the moving van (this was big as I was near a lot of construction). The only downside (which is also a great upside depending on how you look at it) is that they don't inventory. This is great because it saves a lot of time that costs; however, I worried about my stuff going missing (especially because it was going to storage). I can tell you that all my stuff was delivered quickly, in great condition, and most importantly everything was there. I've used many moving companies over the years and I've never really enjoyed it, there's always something that quite never goes as I hoped; however, I definitely recommend the Elephant Moving Co. read more

Best kept secret if you're moving. They work fast but you have to get them there first. They are booked but can work to about a weeks notice. English blokes who like futbol not football. Rates may have changed but they are 2 men @ $79 an hour or 3 men @ $107 an hour. If you can describe the space they'll give you the cheapest and fastest rate. Cools! read more

While my experience with Elephant occurred over 2 years ago, I felt obligated to post a warning today when asked for a referral. You must read the fine print in their contract and understand that their low price is due to substandard equipment, untrained movers and damage compensation at their discretion. First, several items were scratched and broken. Elephant offered to have them repaired by their furniture repair vendor which I did not find acceptable. Second, water damage. Their contract states that they are not responsible for any water damage, which seems reasonable (since they can't dodge raindrops). However, the water damage that occurred with my items was due to a gaping hole in the front top corner of their truck. Since they had to store my items overnight and deliver them the next day, we were unlucky enough to get rain that night and several items that sat in the front corner of their truck were soaked the next morning. Elephant refused us any type of compensation for that damage per the fine print in the contract. Finally the moving crew. Really nice guys who worked for Elephant as a second job. However, as I said earlier, several items were scratched and broken. Their response was "sorry, this was a big job and we got tired." I learned my lesson and hired a more professional (and more expensive) company on a later move and was happier with the experience. read more