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    Elgin Kia

    2.6 (5 reviews)
    Closed 9:00 am - 6:00 pm

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    10 months ago

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    9 months ago

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    Huntley Ford - What they tried to put me in

    Huntley Ford

    (379 reviews)

    Great car buying experience with Huntley Ford!…read more Igor (Sales) was accommodating and helpful in the buying process. I got exactly what I was looking for. It was worth the long drive to find a place that could give us the deal we were looking for and understood electric cars well!

    Called on Saturday, 5/23/26, to schedule an appointment to view a 2024 Lincoln Nautilus on Monday,…read more5/25/26. I even called ahead on the day of the appointment to let them know I was running late. When we arrived, the vehicle was not on-site. We then waited approximately 36 minutes for it to be brought over so we could look at it. When it finally arrived, it had an "As Is" sticker on it, and we were informed that the battery was dead. The staff had to jump-start the vehicle, but we were told we could not test drive it because of the battery issue. Once inside, we found that the A/C vents would not blow air through the dash. Considering this was a scheduled appointment and the dealership had two full days to prepare the vehicle, it was clear that little to no effort had been made to ensure it was ready for a prospective buyer. What was most disappointing was the complete lack of concern from the staff. We were prepared to purchase a $49,000 vehicle that day if it met our expectations. Instead, we were shown a vehicle in poor condition, unable to test drive it, and no one seemed interested in earning our business. Even though the dealership had two other Nautilus vehicles in inventory, no one offered to show us an alternative. We left feeling that our time was not valued and that the dealership simply did not care whether they earned our business or not. A very disappointing experience.

    Elgin Kia - car_dealers - Updated May 2026

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