Just got great service from First Call, for heating oil…read more We ordered yesterday and they delivered today! Friendly service. The driver, way cool. You can always get the latest price update by checking their website: https://www.firstcalloil.com/ First Call also provides heating oil furnace services - from oil furnace repair, installing or replacing oil furnaces, removing above ground decommissioned tanks and old furnaces. They've been open since 1939. Just took about 10 minutes to get our oil today, and that was it. Got some discounts!

First Call just finished a full replacement of my furnace, water heater, and a/c unit - Dustin,…read moreJason and team were outstanding in their workmanship and beyond professional. The install came out extremely clean and they left my house with floors cleaner than they arrived. All my questions were answered patiently and thoroughly with a walk through at the end of each day showing me all the details. Explanations for maintenance and emergency were all done so well. Can't say enough about the good work these past few days. Thanks guys!

Prompt professional service. Received text messages with arrival times and updates…read more After being repaired on 4 different occasions by Service Now our furnace stopped working once again a week later on New Year's day. Our neighbor recommended calling 72 degrees. They sent someone out at 8AM the next morning. The furnace failed again later that evening. Jason was sent out on Sunday and again on Monday with a new part. He was very professional and knowlegable. He spent over 4 hours taking everything apart and cleaning it. We now have heat! It was a pleasure to work with Erin in the office as well as Aaron and Jason in the field.

Heat pump died 4 years in; Warranty didn't apply; Zero flexibility. After successfully…read moreaccomplishing a challenging installation, with a good bid and good communication, I was hopeful about this company. Unfortunately the unit died 4 years in. They offered me a very expensive repair (almost 5K) or a new unit for about 10K. I asked if they would do it at cost because they installed the defective unit, but the rep said there was "zero flexibility." I was disappointed that they did not stand behind their product.

I'm very pleased with the work that Joe did. He was on time, efficient, and the project came in at…read morewhat I was hoping to spend. I will definitely be engaging this business again for my HVAC needs.

This company has gone down hill over the last 10 years. I had a furnace serviced and was told my…read moreinjectors needed cleaning. I thought that was what a service was for. If something breaks, well that is a repair. A routine service in my mind should service routine issues. Not with Ben's. They came in, did a basic service and then proceeded to perform work that was not needed. They convinced me that I needed to have a valve reinstalled in the opposite direction claiming that original installer did the install wrong, even though there was not sign of problems for 5 years. And they grounded my system even though it was already grounded (they refunded this charge). Remember the old Sears auto repair? You'd go in for new tires or an oil change and while the car was up on the lift, they'd spray oil on your shocks and then claim you needed you new shock. When they got busted they got out of the car repair business. Your experience will feel like this at Bens. We used Bens from around 2008-2018 and when they came to service the furnace, they did that, no extra charges. Now they come in at $189 or $249 for a service and try to tack on $350 in additional charges. If your experience is different, I'm glad to hear it. Feels like bait and switch to me. Get a lot of estimates before you call Bens. Mark

Weost our Aur Conditioning during the hottest weekend in June this year. No thanks to our property…read moremanagement company for waiting 3 Days to call someone but Watts was ON it. First they called me to schedule, then I asked if they could "pretty please" fit us in sooner to let me know. Well instead of 1-4pm they came at 9am since they had a spot open up. I was thrilled. And lucky!! They came right at 9 And got us COOL super quick. The tech wasn't the most friendly but he was good at his job. And by not very friendly I just mean he was a bit icey (no pun intended,) but he did NOT want to engage in any type of conversation. He did not want to engage period. It was fine. He got it fixed but the office and scheduling were phenomenal. Customer care and service 10/10. I do never hope to need them again but I couldn't recommend them more.

FIVE STARS! I'm so impressed! We have trusted Watts Heating and Cooling for a few years now. I feel…read morelike they are a professional and honest company that we can truly rely on. Francisco has been coming out every year to kindly take care of our HVAC and I'm always so grateful. Francisco is always smiling, incredibly professional, extremely efficient, and extremely knowledgeable. And he takes the time to answer any questions that I have. Today he was training someone new named Fernando. And Fernando was just as friendly and professional and wonderful as Francisco. Wow! Watts definitely has our business for life based off of the excellent service we always receive. And I feel their prices are reasonable, they're always on time, and they really seem to appreciate (and remember!) their loyal customers like us. Thank you so much!

Worst company ever - very deceptive company. They installed…read morea used item that has dent... plus they installed it wrong and water leaks turning of the igniter. they left an insulation in the compartment which blocked the airway therefore shutting of the furnece - incompetent company. when we called them, it was extremely difficult to get a hold of anyone and they needed to be paid $175 for what they call a trip fee that wont even be accounted towards the service. SAVE your money - do not use this worst company.

We purchased a new build home in Woodburn with a Bryant furnace and Rinnai tankless water heater…read moreboth installed by ProHeating. We called ProHeating a year later to service both and were quoted $89 each for the service call that included flushing the water heater by Cynthia. I specifically asked about the flushing because several sources state it's important and we've never owned one like this before. Two technicians showed up on time and proceeded to do the service and after about 45 minutes came to let us know they were done. When we asked why the water heater had not been flushed they just looked at each other and said nobody told them to do it. They called the office and Cynthia made another appointment to get it done and didn't charge us for the initial $89 for the water heater service. Then a couple days later she texted and said their flushing equipment was down so the appointment is cancelled and she would let us know when we could reschedule. Forward one month and the trouble code comes on the water heater so we call them back. Cynthia says their flushing equipment technician must have forgotten to reset the water heater after he serviced it so she'll send him out in Monday to do that. She also tells us that the pump needed to do the flushing is still on back order so they still can't perform that service. We'll it's Monday now and Bianca called and said their flushing equipment technician won't be coming out today. He's unavailable for the next few months. That's all, no solution for the trouble code or offer to help. They installed an appliance they can't and won't service. They have the poorest customer service I can imagine. I would never call them again.

O'Leary is honest, fast, and knowledgeable. Kevin helped me get the best unit for the price point…read moreand helped me navigate the process maintaining cost. The unit cools the entire house and when it wouldn't start at first, they arrived to troubleshoot and remedy the issue that was no fault of theirs in 15 minutes flat! Go with them and get the personal treatment of a local family owned company.

Highly recommend. Their communication was excellent, their staff were thorough in inspecting and…read moremaintaining our heat & a/c, and the price was fair. I definitely plan to continue using them in the future.

We've worked with some very good companies for maintaining and upgrading our 1886 farmhouse. Among…read morethem, Specialty Heating & Cooling is truly in a class of its own. The communication from first contact through completion of our new AC installation was excellent -- we always knew who was coming out and when to expect them, with notifications arriving both by email and text, and polite requests to confirm each appointment. All the personnel at Specialty have been so helpful. Nicole in the office answered questions and took careful notes. Eric came out and listened to our concerns and answered a lot of picky detailed questions. He did a great job of explaining the challenges of installing AC in an older house, which helped us make a good decision about which type of system to install. And after the installation, Eric came to check air flow in every room of the house, showed us how to optimize that and gave us tips and advice for using the system. As for the installation itself, we were very happy with both Bailey and Devin, the pair who carried it out. Bear Electric did great work to support the installation. And finally, some days after installation, Skylar came out to clean all the ducts, including our dryer duct! We really appreciated both the careful, detailed service and everyone's friendly, professional attitudes. It's clear that Specialty chooses their employees with care and it seems the company treats their employees with respect. We're very satisfied with the AC system and service we purchased from Specialty Heating & Cooling, and would recommend them enthusiastically to friends, family and anyone else looking for respectful, knowledgable and friendly HVAC service.

I am not sure why issues with home systems always seem to happen on weekends or long holidays--but…read morethat's usually when something stops working. At the same time, we are all talking about rising costs and how we're paying more than twice what we used to just a couple of years ago. Companies like Specialty Heating & Cooling are contributing to this problem with pricing practices that, in my view, take advantage of customers. Last week, I noticed an unusual noise coming from our furnace. I had a good idea of what it might be, as I dealt with the same issue when we lived in a different home. I called Specialty Heating & Cooling and scheduled an appointment. The technician arrived on time, and within five minutes, the diagnostics confirmed exactly what I suspected. That's when I was told there was a $189 diagnostic fee--something no one had mentioned when I scheduled the visit. I paid it, but I made it clear that this had not been disclosed. The technician said he would call after the Thanksgiving weekend with a repair estimate. On Monday, he contacted me and asked for my email. When I requested the total cost of the repair, the quote was $1,186.43. I asked for an explanation of how they justified charging nearly $1,200 for a part that retails for about $142, installs with three screws, and takes less than 30 minutes to replace. Unfortunately, no clear explanation was provided. If their quote had been anywhere near reasonable--say, up to $500--I would have approved the repair immediately. I spent a total of 15 minutes removing and reinstalling that part. The entire process required removing and replacing only three 1/4-inch screws. Given how quick and simple the job was, I'm struggling to understand why the charge was so high. This level of work does not justify the price that I was quoted. However, at this price, I strongly suggest exploring alternatives before calling Specialty Heating & Cooling, unless you're comfortable paying far more than what the job is worth.

Old: Just had my 1st service, 8.22.23, with this company for my AC unit. Leonard did excellent work…read morefrom what I can tell; he was also very professional and friendly while doing the work. I'll use them again for sure. New: Just had my 2nd service, 12.16.25, and Leonard was the same gentleman that came out for a small repair we needed. This company is great and Leonard is a wonderful representative for them. Honest work and I really feel like I can trust them. Great prices tool

Excellent work, great service & good price! Will use them again ! Nice guy and he showed up on…read moretime.