They are experts and found somethings wrong with our second HVAC unit which was upstairs in an…read moreattic area. They fixed it and now everything is working perfect. The house was fairly new, built ins 2018 and we never knew about the issues with the performance until they showed us. Very reasonable cost

Excellent customer service. I had initially considered converting to a heat pump for efficiency…read more Eric came, assessed our situation, and offered a few options. We came to the conclusion that upgrading wouldn't be worth it. A heat pump would require a new electrical panel, there were no incentives as I'm propane & not electric, and the duct work is not set up for AC. I wasn't pressured or upsold to a system that would be of no benefit to me but would have made them a tidy profit. We did however, decide that my 25 year old furnace was on it's last legs & needed to be replaced. An appropriate sized unit was chosen. The installers arrived on Monday and finished it in one day. There was a glitch in the exhaust plumbing that was discovered a few days later. I called and since it was late in the day, said that tomorrow would be OK. A technician was there in an hour. He called the office and told them it would take a couple of hours to fix. Once again, I said tomorrow would be OK as we have wood heat too. He got it all fixed then had to run off to another call. The thermostat wasn't working right and they sent someone all the way out to reprogram it. I couldn't ask for better service. Maybe I could have gotten a better price, I didn't check but for what they've done it was worth what I paid. Good solid company after the sale.

We've had them out to service our again heat pump twice. Up front about the work needed and prices…read more Recommended.

Billy Buckhannon came out 3 times last Winter to work on my furnace - the last time in March 2022…read more I only use my furnace when it's very cold as I have a gas fireplace. I turned on my furnace this year and it didn't work - again. So I called another company to look at my furnace this time. I was told that the ignitor put in last March was the wrong voltage - that it was an 80V instead of 120V. After doing some research I discovered that the 120V was the correct voltage because the furnace's board was replaced (by Billy) in December; otherwise the 80V would have been correct. Seemed like an honest mistake, so I called Billy to ask him to install the correct part. Instead of apologizing for installing the wrong part, he took no responsibility for the error. He said it was an honest mistake that he was given the wrong part. I agreed, but explained that I shouldn't have to pay for the same service again because he installed the wrong part and that he should make it right. By this time, he was SHOUTING at me over the phone that it wasn't his fault and that it was over the 30 day labor warranty. He was yelling at me and acting as though I was being unreasonable by asking him to install the correct part. He finally yelled that if it would "appease" me, I could send him the bill for the labor for the repairs and he would reimburse me for the labor. That I could send the wrong part that he installed back to the parts company as it was under warranty. By this time I told him I didn't like how he was speaking to me and hung up. It is inconceivable to me that an HVAC professional would install the wrong part and then become angry when asked to correct his mistake. I would recommend that you use another company if you need HVAC work and ensure that they stand by their work. People make mistakes, we all do, but how you react in those instances is a matter of character. Billy reacted poorly.

This company is top notch. From their wonderful helpful kind and patient office staff to Josiah the…read moreowner and very professional efficient and friendly man who came and cleaned my ducts. I would recommend them to anyone in need of their services. They do a very thorough job quickly and leave the place exactly how they found it (except for the ducts which are spotless) Should you need your ducts furnace or dryer vents cleaned call them if you are lucky enough to live in their service area and if you aren't consider moving.

Excellent customer service from my initial phone call to the service provided. The service rep…read moreexplained the process to me in detail before he got started. Highly recommend!

Overall it's a shame that Steve, the owner, is so rude and challenging when you ask a question…read moreabout the charges. Hard to believe, but he spoke harshly and hung up on me when I asked why there was an additional $99 charge. I even said I was not refusing the payment; I just wanted an explanation. That said, Morgan, the technician that reset the button (literally all needed), was lovely, thorough, and pleasant. My system is old and will need to be replaced; however, Steve got his wish - I paid the additional $99 and will never do business with Earthwise again, and I hope you will not either. Rude behavior is the last thing a customer should expect, especially from the owner. Note: Steve could have fixed this with a callback, a simple explanation, or an apology for his rude comments and hang-up. One can hope he may read this review and do better in the future. .

I had a new AC installed in my ForestGrove a few years ago. It worked fine until the metal backed…read moretape on the unit in my garage failed. The garage is cool and the rest of the house is hot, especially upstairs. I noticed a two inch gap around a cover . The wrong cover had been installed and just taped on rather than getting screwed on. No tape I can find will hold it on and the air pressure forces it open again. I called Earthwise to have them fix it. My first call was May 18. They didn't call back. Two more calls in the next week got me the reply of "We are busy". They need to make this good by getting the correct part or fabricating one. The AC unit was well over $3000. I have made a complaint with the Better Business Bureau.

On a record cold Sunday after New Years Day my furnace was acting up and I was having a hard time…read morefinding someone to help. My 3 chihuahuas and I were cold! Jeremy came right over. He adjusted my furnace for a fair price and included a labor warranty, and suggested that before replacing the part I get the most use out of it as possible. He made good on his fair and honest labor warranty when I called him 6 weeks ltr he came back and replaced the part. I highly recommend Energy Savers!

Energy Savers installed central air in my house a few days ago, and I'm very happy with the job…read morethey did. First they came to my house to check things out, then they provided some options for me to choose from. Shortly after that I received an email with a very reasonably priced estimate based on the option I chose. They showed up when they said they would, and apparently did the job right because I have pleasant cool air in the house when I want it. They were courteous too. Couldn't ask for more!

Shannon was professional and solved my furnace issue with a couple of questions and 29 years of…read moreexperience. Wish Willamette HVAC would have fixed this very basic issue one out of 3 visits they made. Wish I would have gone with Wilfert the first time. You have a customer for life.

I called these guys to repair the heat pump that they installed, but they didn't pick up their…read morephone. You know what? I'm tired of bad customer service. A 5 star company hires a receptionist to answer the phones. Voice mail gets you 1 star. You want more than 1 star? Staff appropriately. Someone made the conscious staffing decision to get 1 star. Don't complain to me about your decision. I gave my business to the company that answers the phone. UPDATE: Carson Wilfert called back 6 hours later to say nobody could get to me for 2 weeks. I don't know how these people think business works, but it's not like this, I assure them.

Our old system had given up its last breath of coolant and summer's heat was rapidly approaching…read more Bill's team came out immediately for a quote and great explanations of the equipment and installation idiosyncrasies particular to our property. They were able to quickly secure the unit we wanted and started work at the end of that same week! They provided us with several configurations and we requested a heat pump and furnace with electrostatic filtration and smart thermostat. We also needed them to reroute some vent pipes to make it easier for us to clean the filters. They did not try to upsell us on the equipment or maintenance servicing, and indeed took time to train us in care for the unit ourselves. They completed the installation in a single day and did a thorough job cleaning up after. Quality workmanship, excellent communication during the process and fast service. I highly recommend System-Aire.

System Aire exceeded my expectations. I have been trying to get AC installed and one company…read moreghosted me and another tried to upsell me a new furnace that I do not need. They came out quickly for a bid, the installation went smoothly and it looks great. The price was fair. I couldn't be happier. They are fair, honest and trustworthy. I strongly recommend them. Sam is a pleasure to work with and very responsive which I so appreciate. You cannot go wrong with this company.

Heder and his assistant did great job at my home. I purchased my mini AC splits from Amazon and…read morethey installed them ( two zones) for me. I saved so much money this way. They had to drill my cement area as my house has kind of strange layout, however they did everything beautifully. Such a professional people. I would totally recommend him. Thank you very much Heder.