Jorge gets 5 starts for customer service, he was very welcoming and kind. Ordered my favorite, pilgrims progress and a cup of clam chowder for the combo, i have no notes for the sandwich however the clam chower wasnt as good as ive had in the past at other locations. The shop is a decent size, plenty of seating and Jorge did give us water cups as we waited which was appreciated. read more

I've been coming to Eriks for about 5 years. The quality of the food is good and pretty fresh. I love their vegan choices, the Natural high is my favorite! All of the managers - staff during these years have always been so customer oriented and friendly with smiles and eye contact ;) parking is available in front limited but garage close by along with street parking, just beware of your surroundings. Also seating inside. Give them a try! read more

Erik's DeliCafe of Hayward - Natural High served warm - Sandwiches Near Me - Hayward, California

GREAT value for the price and the sandwich was yummy! The customer service was amazing. A customer next to us was taken care of speedily and respectfully to rectify when she realized there was a sauce on the sandwich she didn't want. 5 read more

I am always really happy with the sandwiches from Erik's. I have to eat gluten free, so it's already a big deal to have the option of gluten free bread. I am amazed that their gluten free bread is so fresh. That's rare in itself. My favorite sandwich is the Del Monte special. Monterey jack, perfect avocado, sprouts, tomato, red onion; so fresh, so delicious. So thankful for Erik's. read more

I have always enjoyed the sandwiches, soup, salads, and desserts through Eric's deli. I want to put in a large order through DoorDash, but they have blocked the special instruction page so the customers are unable to put notes about dietary needs. ***Please update your door dash app to open the instruction page for notes for customers with dietery needs** Thank you. read more

In all honesty if I could rate this a 0 star I really would! I've been coming to Eric for about a year or so now and every time I been everything was been great. Except for today.... I'm super disappointed in Erik's DeliCafe, I started my order with a Cleopatra Wrap and it comes with Chicken breast, crisp fresh romaine, avocado, tomato, parmesan cheese, and croutons with Caesar dressing in a wheat wrap, they forgot the main thing on my wrap the Chicken Breast! then again maybe it was a honest mistake, so I did what any customer would do I went back and told them they made it wrong. I also ordered a Cali Classico and it comes with, Sliced turkey breast, hickory smoked bacon, avocado, mozzarella, artichoke pesto aioli, lettuce, tomato and red onion heated on a Dutch crunch roll, they totally forgot my bacon, I wasn't to upset yet because maybe it was a honest mistake, but this is where it gets bad... I went back to tell them my wrap was wrong before I realized my Cali Classico was wrong because I opened the wrap first. They then remade my wrap but this time they didn't add the avocado! I did not ask them to take off anything so at this point I'm upset because twice they have messed it up forgetting something on their end! They then remade my Cali Classico and this time... they CHANGED my bread without me telling them I did not ask for my bread to be switched and the second time I asked for there NOT to be avocado and I saw the guy tell the worker no avocado on the Cali Classico and they still added avocado after I said NONE. I knew something was off because as I was sitting in the restaurant waiting for them to remake my wrap for the second time as well as my sandwich, another customer walked and something was also wrong with his food so I'm not sure what was going on today in Erik's but I am not a fan of it due to the fact I had to come in TWICE to get my food remade. It was bad enough, I drove away after going to get my food because I thought they would have made it right and which they made the wrap right but not my sandwich after the second time and It was to late because I drove off and I was already upset so I didn't want to go in anymore because they now messed up my time because the messed up the food 4 TIMES. I am so disappointed in Eriks! I've been coming here for about a year and NEVER has this happened to me! read more

This was our first time at this Erik's Deli location and thanks to Kedar (sorry if I'm misspelling your name), we would probably drive from Fremont to here the next time we crave our "Natural High" sandwich. Even though we got here near closing time, we were greeted nicely and felt welcomed. Kedar, helped us taking and making our order. We ordered our usual "Natural High" sandwiches and this time by far after 20 years was the most beautiful perfectly prepared sandwich and worth a fantastic review. THANK YOU Kedar!!! read more

Erik's DeliCafe of Hayward - Sandwiches Near Me - Hayward, California

We ordered delivery and the food came to us wrapped carefully and packed with care. All three sandwiches, Erik "berger", Ciao Down, and Chicken Durango came with toasty bread and incredibly tasty meats, cheeses and clover sprouts. I also tried the macaroni salad which had a good tangy vinegar bite. A delicious experience. read more

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This Eriks is pretty clean and located across from city hall. When I came in, the person working greeted me and was hella nice. He looked busy, but made time to address me which is hella cool. I ended up ordering and got my food pretty quick. The sandwich was good no complaints. Pretty cool place, stop by if you're in the area. read more

Erik's DeliCafe of Hayward - Sandwiches Near Me - Hayward, California

I ordered a turkey sandwich today with wheat bread and homemade mustard, and shockingly, it wasn't just edible--it was actually great. The bread had flavor, not just filler, and the mustard tasted like someone actually cared when making it. I'd willingly go back for another one. read more

Walked in here during lunch time and was greeted right away. I ordered the chicken durango and my friend ordered a turkey avocado sandwich. I love the note about requesting a receipt if not they are basically saving the planet! I loved that! The area seamed cleaned and as we waited for our order they seemed to have a lot of regulars. The customer service was great! They interacted with all customers. We got our order in a short waiting time. I believe the guy who was there was Jorge he was awesome and even offered to wrap the second half of my sandwich that i did not eat! The location was very clean and calming to have lunch! I definitely recommend! read more

Erik's deli has a wonderful staff who's always ready to serve with a smile, even if it is for just a couple drinks. I tried the salami sandwhich with sprouts, very refreshing taste. Clean bathrooms, and dining areas with great tasting natural cane sugar sodas! The cherry one is the best read more

Customer Service 1000% FOOD 9/10 This place is so clean and the vibe is so kind. I have ordered from here about 10 times now for my lunch at work and the staff is honestly the most kind and considerate place Have EVER BEEN TO. I found out this place is actually family owned and I think you can tell they really care about their business and their customers. Every time I call or order through their app and something is wrong ... they fix it. Pronto. No stress no worries they just fix it. I'm actually excited to support this place and give them continuous business. read more

Erik's DeliCafe of Hayward - Sandwiches Near Me - Hayward, California

This was my first time at this location Street parking only We walked in and we were immediately greeted by employees Everett is super friendly, efficient and patient while we tried to figure out what to order . Awesome customer service Inside is clean and well decorated Prices are very reasonable I ordered a Turkey sandwich with pesto on wheat bread My sandwich was GREAT ingredients are fresh, sandwich was well put together read more

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Erik's has quick service, and it's always a treat when you get street parking right out front. They have a bunch of tables inside for you to enjoy your food there. Erik's is on my rotation of lunch spots. They have quick and friendly service. Plus, you can order ahead on their app, which makes it easier and also earns you rewards. My go-tos are the Farmer's Market sandwich, house salad, and soup with one scoop butternut squash and one scoop veggie. I'm so fortunate that they accommodate this soup request. The Farmer's Market and salad is always fresh. The only downside is if you take it to go, sometimes the bread sticks to the paper, and your sandwich will have a hole in it This is not an issue with all sandwiches though, just this one. I also love that they give you multiple pickles with your sandwich and that they usually ask if you want them for the pickle haters out there. read more

Erik's DeliCafe of Hayward - Farmer's Market sandwich - Sandwiches Near Me - Hayward, California

I ordered a chicken sandwich , and the chicken did not look fresh. Looked and tasted like can food. It had no flavor. The bread was also hard to chew read more

2nd visit to this location and tried something different. Turkey sandwich on Dutch crunch and a cup of chili. The chili remains on point but ended up finding out my sandwich was lacking. I understand it was busy at the time, which I didn't mind the wait, but to get back to my office and find my meal wasn't made to my request, It took away from the positive vibes I was starting to grow about this location. read more

Erik's DeliCafe of Hayward - Order a basic turkey sandwich with extra onions and sprouts...something off with this pic? - Sandwiches Near Me - Hayward, California

This has became our go-to for sandwiches and snacks to bring to our picnic. They have really great sandwiches (both warm and cold) and both w meat and vegetarian. The bf's go to is the chicken pesto warmed and my go to is the turkey posted warmed. They also have a v tasty potato salad and they use red potato! Even though the regular size looks small, it's enough to share between two people. We've also tried their pasta salad which was really good too! The service at this place is always super friendly and fast! Every time we go we're always helped by the same people and they've always been nice and efficient! The place is also super organized and clean and lots of tables to enjoy your meal If you're in downtown Hayward and looking for a delicious sandwich spot, def check out Erik's deli! read more

I am so happy to update this review! I don't know if ownership changed or what but I've been going to this location consistently for the past few months and it's been fantastic every time. The staff is friendly and quick, the food has been up to the usual Erik's standards - generous portions of meat, fresh ingredients, and the staff does a great job with any customizations. The soups and other sides are great as well. So happy this location has improved and will be continuing to frequent it. read more

Great food! Great service! NO AIR CONDITIONING! Almost walked out! I'm a faithful customer but during the summer you NEED air! read more

Great ambience, great customer service, and great food. I highly recommend this place. There is this guy named George that works here. Goes out of his way to make sure your satisfied. read more

Don't ever come in 25 minutes before they close. I really used to like this place. I understand you close early, but don't make your customers feel like they have to rush out of there and what's worse, is you are out of some meats. I just didn't like the vibe here. read more

I stopped here for lunch after getting my car serviced. I needed to waste some time. Eriks deli café was pretty good. Sitting between two other local businesses is Erik's deli. Clean and quiet, nice location. Upon entering, they had a nice little selection of parking, even though I did not have my car I did take notice. The place was clean and smelled fresh. The staff were so nice and patient with my indecisiveness. They had a nice selection of sandwiches and wraps along with food combos. I chose a sandwich and salad. My turkey sandwich was fresh and had plenty of meat and toppings. However, the condiments where a bit shy even after specifying I wanted extra mustard. It did make my sandwich a bit dry, but it was good nonetheless. My garden salad was delicious and super fresh. I loved it! There's nothing worse than finding brown lettuce Or soggy tomatoes in your salad. Not here! My vegetables and sprouts were super fresh and crisp. You can tell the staff takes pride in their quality of food and the prices were very fair. I will definitely come again. read more

Erik's DeliCafe of Hayward - Sandwiches Near Me - Hayward, California

I have been craving for a salad for quite a while and as I was searching on Yelp, I came upon Erik's DeliCafe. I was so excited to get myself a salad and a sandwich. Hubby and I came about an hour before closing time on Saturday. The staff who helped us out was really nice. She was new at it but was really sweet. I ordered the Pilgram's Progress and a Chicken Gorgonzola salad. Hubby had the Turkey with Pesto and the regular size order of the Caesar salad. I also ordered the Sea Dog for my mom, no cheddar with swish not warmed. Omg.. the sandwiches were amazing!! The flavors just balanced each other out and the salad was so yummy! My mom liked her sandwich as well and so did Hubby. The one thing that could've made everything better was his Caesar salad. I don't know if they made it wrong, because it doesn't look like a Caesar salad. There was fresh greens instead of romaine lettuce and they gave the wrong salad dressing. Hubby was so sad as Caesar salad was his favorite. Other than that, we will definitely be coming back to try other sandwiches! read more

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#ThankYOUThursday2021 review goes to Erik's Deli Cafe in Downtown Hayward. Always friendly and welcoming with delicious sandwiches, soups and salads. Ingredients are always fresh and really like the addition of alfalfa sprouts that makes for a delicious sandwich - adding texture and a different level of flavor...most places don't offer except another wonderful spot on Telegraph in Berkeley. Unfortunately, orders can be delayed which I tend to be more understanding than most as I worked in the hospitality industry. More so during these times where businesses are struggling: short staffed, inventory shortages and finding good help is difficult. Bryan, the owner is doing his best at fulfilling orders while training staff at the same time...so when seeing some low reviews a big "boo-hoo" you had to wait for your order. Probably best not to order during peak hours...just a suggestion so you don't get disappointed and have it ruin your day! Smh If you haven't tried a sandwich from here, stop by and give it a try! And say hi to Bryan! :) read more

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Gave this deli a three star from the beginning . You can read the previous review. The customer service is not good. I even came back twice to give it another chance. I stood there for an additional 15 only to be told they didn't have stuffing. I waited for 30 minutes for a sandwich with my son and they forgot to make it. One of the guys was swearing in the back making the sandwiches. I only have an hour lunch. Now I am giving this a NEGATIVE -1! The owner is harassing me and messaging me on the side. Calling me Karen and being really disrespectful. I told him to hold himself and his staff accountable for their customer service and behavior. I give great reviews on YELP, and some not to good reviews. I'm honest. Stay away from here! And definitely don't yelp! He will harass you! read more

Erik's DeliCafe of Hayward - Messages the owner sent me. - Sandwiches Near Me - Hayward, California

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The store sent me a code with no expiration date for a free sandwich. A week later I just tried to order and code didn't work on their App or online. They suck. read more

We like to support local businesses when we can. Today we decided to order from Erik's Deli Cafe on B St on an app. My husband had the Ruben Sandwich with potato salad and I had a small Mac Salad with BBQ Chips He loved the sandwich but unfortunately the potato salad taste kind of missed the mark. The Mac Salad I had was great as it had hints of black olives inside which I absolutely love black olives. I wish there was a way to customize it so that I can add extra in the salad. Sorry I am just like that The BBQ chips were awesome as well. It's located in Downtown Hayward off B Street which has other things to enjoy when you are out and about. Since this store is on the side of the street and traffic is one way you will have to use the parking garage in order to get here. This is a decent alternative to some of the more well known sandwich shops and has a broader selection than just sandwiches. It's a must try if you have not been here before or not ordered from there. read more

So this had been a 1-2 hour process . Hayward traffic is partly to blame, but this is just not fun (ESPECIALLY while hungry). Ordered a dub club - pick up was easy . Got home . Sandwich has smushed bread on top & stale bread on the bottom . Ok - drive back to get sandwich fixed . Friendly manager - i wait for another sandwich. Glance at sandwich when i get it this time, to just give a quick look . Looks ok - cool . Get home & start scarfing this thing down . Something is still missing though.... but im starving now & am tired of this whole process .. Pic 2 is what was left of my new sandwich when I finally realized its missing the main deliciousness BACON !! So ... this is my farewell Eriks deli Hayward. U fixed it because u should , and it was STILL wrong ‍. No more . Waste of my afternoon. Never again read more

Erik's DeliCafe of Hayward - Dub Club Sandwich - Sandwiches Near Me - Hayward, California

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Came here on a Sunday afternoon to pick up an online order of 3 sandwiches and a soup. Even though I came at the time it said it would be ready by, they didn't even start working on it until I got there. Staff there seemed busy and slightly frazzled. The food overall is good but a few mishaps cause they were so busy. The farmer's market wrap is surprisingly flavorful and I would highly recommend it but cause the staff was so frazzled, they completely forgot to put in avocado which is the first ingredient listed. They also forgot the sunflower seeds too. Would have been more delicious if those ingredients were in there. The pot belly sandwich is not as good in my opinion. Definitely way blander and way too boring. I'd say go for another option instead. The clam chowder is a bit on the milkier and cheesier tasting side. Overall fine but a bit cheesier than I normally like my chowder to be. I'd like to go again and try some other stuff. Hopefully they do better next time. read more

What a nice surprise stumbling across an Erik's Deli in Hayward. I needed food so I sroppedOrdered the Ruben along with a turkey with sprouts, tomatoes, red bell peppers and spicy mustard. Both were good but the turkey was my favorite. I also love the Farmer's Market sandwich. Welcome to the neighborhood! read more

Erik's DeliCafe of Hayward - Farmer's Market on gluten free bread. - Sandwiches Near Me - Hayward, California

Great Sandwiches, soups & salads! Love coming here when i get my tires done. A good selection

I always order ahead for all my food that i usually get and Eriks deli has an app that accumulates your points so i just order on there. I get my usual pilgrim's progress with no onions and on wheat bread. My sandwich was sooo good the only thing was it came with onions!! What if i was allergic to onions?! anyways i just took out and ate the sandwich and it was sooo good. I got the full sandwich with a cup of soup: clam chowder it was good also. This place is located on a street so theres no parking but luckily i found front parking today. Get the app and order ahead is my tip! read more

Great looking menu, but actually sandwich looks nothing like the pic. I had a CA Crunch which was supposed to have Pastrami and turkey. My sandwich had ONLY PASTRAMI. One 1/2 of sandwich had one slice and 2nd 1/2 had almost 2 slices. The photo of the sandwich has multiple slices of both deli meats. The avo and sprouts were really fresh and tasty. When I ate the sandwich I primarily tasted bread, Avocado and cheese. The staff is very pleasant. Sandwich was clearly a disappointment and not worth the price. Will only return to get a bottle of black cherry soda read more

Great service by the gentlemen working there I think I found my new place for heathy food because I'm tired of fast food will be coming back more often. read more

I've been a huge fan of Erik's Deli for years, but I'm definitely never going back to the Hayward location. Yesterday, I bit into my chicken pesto sandwich, and I bit right into a bone. Luckily no teeth were chipped. read more

Erik's DeliCafe of Hayward - Sandwiches Near Me - Hayward, California

It's been a while since we have eaten here. Sandwiches were good today! Service was good as well. Last time we were here it was not so great. Glad to see they have improved. read more

Maybe we came on a bad day? The two women behind the counter weren't friendly at all. We were going to order soup and sandwiches but settled for bowls of clam chowder. They didn't have sourdough bowls when we went there at noon. My husband and I did a double take when the bowls came out. The chowder looked like a watery vegetable soup. It didn't look like any of the pictures that are posted. It wasn't creamy and was very bland. read more

I have ordered three times through Eric's app - the three times I've gone to pickup my food and they had not started my order, so I had to wait. What's the purpose of ordering for pickup!!!! They always forget the sprouts. I confirmed today that my sandwich had sprouts and she said I believe so. No spouts.... Even put it on my order. I like the sandwiches- just tired of my order not being ready and not what I ordered. read more

Everything was meh. Meh sandwich, meh soup, meh price. Good service. Ambiance? What am I a chick? read more