Alexander was one of the best servers I have ever had! He was making drinks and serving for the entire room. He worked really hard and fast, and still spent time talking to customers and making everyone feel welcome. He was amazing. He made me the coolest, best tasting cocktail I've ever had. He definitely deserves a raise! On the flip side, there was another server, Izzo, that literally stood around checking her phone every 5 minutes. She could use some Coaching from Alexander! Highly recommends this lounge if you get Alexander as your server. read more

Escape Lounges - The Centurion Studio Partner PHX Terminal 3 - Airport Lounges Near Me - Phoenix, Arizona

Any lounge is better than waiting at the gate but in my experience the Escape Lounges are rather lame compared to the airlines or AMEX. This location is fine. It was clean and enough seating for everyone inside. They offer an assortment of drinks, alcoholic and non include. The food consisted of salad, hummus, veggies, and pasta. Dessert was cookies and cake. The staff did a decent job but rather slow clearing dishes. As for the restrooms, I can't really describe, other than to say there are 2 unisex single person. Prior to departure I tried to use the restroom but a line was formed each time I checked. Again, the lounge is much better than waiting at the gate. The price I paid, $65, for a day pass was worth it for a 3 hour layover. read more

I really wish they would improve this lounge. It's just not big enough, there is just ONE single stall bathroom for the entire area which is just awful. They've set two chairs out by the door so people sit here waiting for their turn. The food for breakfast is fine. They did have a little more 'supply' this time, which was nice. Water/sparkling water machine was broken as well as the coffee machine was out of water when we were there. Service was friendly and the staff were working hard. Power outlets worked this time too. You won't spend alot of time here; maybe that is the point, but I really; really wish they'd expand this one. read more

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Totally unprofessional staff. I came, as a member, and the front desk staff were so incredibly rude and unprofessional that I seriously didn't even want to deal ‍ I decided to go to a different lounge than to deal with the rude woman's attitude. It's hilarious to think that I pay for this and I have to deal with some hourly employees pretentious behavior who thinks this is some type of prestigious club, that she runs, and she has some type of right to be rude and disrespectful! News alert honey, you work in an airport and I'm traveling and paying for your ability to get a paycheck. Trust me, I'll be calling your manager as soon as I land at my destination. read more

Our 3 hour layover was actually a pleasure here at the Phoenix Airport Terminal 4 -We chose the Escape Lounge over Platinum - #1 because I had a guest and didn't want to pay $50 . we were able to get in right away . #2 there was a wait for the Centurion lounge . Terrance at the bar was awesome - super friendly and professional. Great staff make a big difference in the airport lounge experience. read more

Probably one of the most friendliest staff that I have seen. Food and service is great. My brother visits this lounge quiet often. The menu here is extensive when compared to other Lounges around USA. The menu choices usually include soup, multiple salads (corn, potato and broccoli salads), mac n cheese, mashed potato, with a dessert is always there. Additionally I heard they have pasta salad, pastas, however I had chicken over rice. Seating was ample and the lounge is well maintained. read more

Escape Lounges - The Centurion Studio Partner PHX Terminal 3 - Airport Lounges Near Me - Phoenix, Arizona

Food selection is decent both hot and cold selections. Service was outstanding . The ambiance is casual which is perfect place to wait for your flight. read more

Escape Lounges - The Centurion Studio Partner PHX Terminal 3 - The bar at PHX Escape Lounge. - Airport Lounges Near Me - Phoenix, Arizona

It is pretty busy and had to use the virtual line and wait to enter. As soon as I sat down, a server was ready to take my drink order and explain the self service options. She was very sweet and happy. I loved they had the espresso machine. We came in the morning and there were plenty of breakfast food options, both hot and cold. This lounge isn't as big but there are many tables considering the size of the lounge. The table does not have charging ports so if you want to charge, you can sit at the bar, otherwise, there was not any other seating. read more

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The escape lounge name perfectly sums up this lounge experience. It is an escape from the crazy, hectic, chaos that is the airport terminal. I love killing some time at these lounges before a flight. We had a very early flight and checked into the lounge at 515 am. The terminal 3 lounge compared to the terminal 4 lounge is a bit smaller with more limited food options. I had a muffin side of potatoes and a sausage. The hot water machine was not working. This location had one bathroom and they do not start serving alcohol until 6 am. The staff were incredibly kind, friendly, and efficient. This location as mentioned is smaller and a bit more compact but still an oasis from the outside airport. This lounge set me at ease before boarding : read more

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This is such a great 'after hour' lounge whenever centurion closes and this one stays open! You can bring 2 guests with your platinum card. Great staff, really nice buffet offerings even past 9 pm. They officially close earlier but kept it open until 11 pm the day I went owing to a flood of flights. The vibe is great- a good mix of tables, couches, work stations. Finding a charging port is easy. Overall a nice lounge! read more

Quiet lounge right after you get off the train coming from the checkpoint screening. It's an Amex lounge but with priority pass you're able to come in. I attempted in reserving a spot but it wouldn't let me so I just did a walk in. It's about 10am on Monday and there's plenty of seating available. Pretty basic breakfast options but lent me say these grits are delicious!! They have an open bar and even have holiday drinks available like dirty Santa which was delicious. There's a little store next door in case you want snacks or late souvenirs but they are airport prices. They have table service where you can order soft drinks, water or alcoholic drinks. The bartenders will assist those seated at the bar. It is now 1130 and there is a wait. You have to scan the QR code and get on the waitlist. I do believe well drinks are free anything top shelf is at a price. Enjoyed this lounge. read more

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If we're comparing this to the Chase Sapphire Lounge then it doesn't compare. It's not as clean, one bathroom stall (which is meh), and the buffet food is also meh. Drinks are not as good and no serve yourself cans of sodas like Chase Sapphire. Cups seem to always be dirty. People are also not as nice. Only option in that terminal. read more

A really no frills airport lounge. Came for an early flight so this was totally convenient before the flight. Small selection of food and drinks with limited quantities. Still a good stop before boarding. read more

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I've been to Phoenix a few times and have had some time to kill before flights at terminal 3. This lounge is easily accessible and usually has space. The longest I've had to wait was 30 minutes during a busy travel day. The bar and staff are friendly. The food depends on what they're serving for the time period. I've always been able to find something to eat whether it be cheese and crackers, cookies, or some sort of salad/veggie items. read more

Employees were all very nice. A Young man saw me standing by the bar and asked if I needed something. I just wanted some ice water so he said have a seat and I'll bring it to you. I didn't catch his name but he was very friendly. Snacks and food were good. Place is small but works well. I'm happy we stopped in! read more

This lounge used to be one of the best airport lounges around. The atmosphere was relaxed, the service was personable, and being able to order food made it feel genuinely premium. Unfortunately, it has gone dramatically downhill. On my recent visit, the lounge was dirty and poorly maintained. There was debris on the floor, dirty dishes sitting around, food stuck on plates, and at times no silverware or clean plates available. The food presentation looked neglected and unappetizing. The bathroom was also dirty, unkept, and not properly stocked with paper towels or toilet paper. Even the soap containers were nasty and clearly not being cleaned regularly. That level of neglect is unacceptable in any lounge, especially one that markets itself as premium. What made the experience even worse was the staff. Employees seemed far more interested in entertaining themselves and socializing with each other than paying attention to guests or maintaining the lounge. The entire lounge now feels chaotic, poorly managed, and far below the standard it once had. It's disappointing to see what was once a standout lounge in Terminal 3 become such a low-quality experience. read more

There was a 20 minute wait to get in, despite their being tons of open tables and space. All of the dishes were dirty because evidently the dishwasher was broken and none of the staff had noticed. The food was not good and the selection was poor. The espresso machine needed cleaning. The location is not near any gate, so expect a walk. This lounge is not worth stopping at. read more

Scott in the bar makes great drinks! Wonder vibes, wonderful airfield views. My favorite lounge at PHX. read more

It's always a great time in the Escape Lounge. It's a relaxed environment. The food and drink selections are plentiful. Upon entry you're always greeted with a smile. Perfect place to relax at before your flight. read more

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We've been patronizing this lounge since opening and staff and food quality have truly gone South. The hot food is saturated with oil, and spicy. There is no hot vegan options for any of the mealtimes. Check in process lacks- Staff isn't so friendly as before... read more

Not the fanciest, but it does the job--and a def win for priority pass members, esp if you're flying out of T4. We thought the rice, chicken and carrots (mixed together) were fairly tasty. Didn't really try much else. A couple drinks from the bar, a couple bathroom breaks, and we were on our way. read more

I stopped in here with my priority pass membership and was checked in after waiting a few minutes. You can pick anywhere to sit which is nice as there are a lot of different seating options. I didn't pick a good one though as the plugs on my chair didn't work so I couldn't charge my phone. The food tray was also angled down and not sturdy so my coffee immediately spilled. There was a good selection of food for the lunch buffet. Some of the food was rather meh and some was good. The plates are annoyingly small - I had to make 3 trips to get everything I wanted. The service was great though - they were very friendly and on top of clearing all the dishes and giving drinks. read more

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This lounge has amazing service and delicious food + drinks. I had to wait 15 min on the waitlist to get a seat, but I appreciate it wasn't overcrowded there. The mocktail version of the cocktails are worth getting too if you don't want to drink before your flight. read more

Escape Lounges - The Centurion Studio Partner PHX Terminal 3 - Airport Lounges Near Me - Phoenix, Arizona

Scottie was a great bartender and made the best dirty martinis!! All other drinks were amazing as well

Scottie was the best bartender ever! Food was amazing! Our flight was delayed and we had an extra 3 hours to kill and it flew by because of such incredible service, food, and atmosphere! read more

This was my first time here so I wasn't sure how it worked. I tried to book online but the website kept saying no availability. I chose to forget about it and go about my night but after seeing that it was close to my gate, I decided to see if they have availability. Sure enough they do. The rosemary chicken with mushrooms is exactly what I needed. I loaded up on that along with rice pilaf and maple glazed carrots. This is exactly the type of food I wanted unlike typical burgers and pizzas you normally find at other airport restaurants. This was better than a home cooked meal I would have made for myself. The staff was also attentive. read more

Fantastic experience, the staff are amazing and accommodating, definitely worth spending a few hours in while waiting for your flight. read more

Escape Lounges - The Centurion Studio Partner PHX Terminal 3 - The bar area - Airport Lounges Near Me - Phoenix, Arizona

Dirty and small (more table and chairs than loungers). When the crowds are large (NASCAR was in town), even with many staff it was hard to keep up with the dishes and the mess. Only beer left was bottled (Mich Ultra, which was okay). Food station was eventually restocked with several unappetizing hot vegan choices (baby carrots resting in a clearish liquid, chick peas in a marinara sauce, and diced white potatoes, plain), Some greens, a few cold cuts (ham and turkey-looking), and a large bowl of orange colored humas paste. Once they brought out additional fresh Lays potato chips and some pretzels, was able to munch a little. Not a fan of this amex member benefit location and not worth stopping at (even with the very nice staff). Oh, and the one gender neutral restroom was out of service. read more

A great place to grab a snack and a drink while you wait for your flight. The staff was super attentive and very attentive helpful. A special shout out to Joseph for all his great service during our stay. read more

Very clean and ppl are very friendly. Since delta limited access to their lounge I wanted to try here. There are no shower in here. But quick bites and drink Alonso do some work will be the best place read more

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Scottie made our experience at the escape lounge really enjoyable! He is the kind of bartender that is personable, friendly, genuine and provided great service! The drinks were perfect and exactly what we needed before our long flight to London. Our flight was super delayed so we decided do the escape lounge in our terminal! The atmosphere was inviting. The staff was friendly, with music and panoramic views of the city, and lots of spacious lounge accommodations. read more

Escape Lounges - The Centurion Studio Partner PHX Terminal 3 - Airport Lounges Near Me - Phoenix, Arizona

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Mixed quality food and mixed quality staff. Some are good and some subpar. A true 3 star experience. Don't expect juice to be included with breakfast as they said it is an extra cost item from the bar, though they do have a good selection of 4 different juice choices. read more

This was conveniently located as soon as you reach the top of the escalator and between Gates E and F. They have a full bar with TVs to watch the news or a sports game. There are a couple of hot dishes they serve, which is very nice. You can pretty much get any cold or hot beverage you desire, to include tea The staff is pretty friendly. So, it's a good spot to be when waiting for a flight. read more

Good food for what the lounge is. Nice service and a comfortable atmosphere. It's a great place to stop and enjoy something to eat and something to drink while you're waiting for your flight out of Phoenix. On top of that, if you're a American Express platinum card holder, everything is free. read more

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Marina is such a friendly and fun host here at Escape, she made a wonderful surprise cocktail for my girlfriend who loved it. Very attentive staff. read more

Escape Lounges - The Centurion Studio Partner PHX Terminal 3 - Airport Lounges Near Me - Phoenix, Arizona

Scottie was an awesome bartender! The food was great the lounge chairs were comfy! Highly recommend!

we are in an airport in a business class and they do not do not have one little plastic bottle of water you could take with you, that's just terrible food is very limited and polite as well. this is one of the worst lounges I have experienced. read more

After a delayed flight we had the pleasure of coming into this lounge and meeting Scottie the bartender who made or super stressful day much better. Food was replenished quickly and the alcoholic beverages offered are quality and worth it. We are glad to have caught this gem during our travel hiccup. read more

Terrence is the best bartender! Just talk to him and you will have anything you need! So accommodating, friendly and goes above and beyond!!! Highly recommend! read more

This place used to be good when it was new. Now, it is mismanaged and has little benefit to coming. We arrived around 6:30 pm on a Sunday, and it was packed because they would only allow people to sit on one side of the lounge for some reason. When we asked to sit at the bar, we were told it was somehow closed. Service was extremely slow for both food and drinks, and then food service ended at 7 pm which means anyone that checked-in after 7 pm was out of luck despite the lounge being open until 10 pm. They didn't have coffee so we ended up leaving early to go to Starbucks and then sit at our gate. Terrible lounge, would not recommend. read more

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