We want to be comfortable in our cars, new or used. We want to know that we will feel safe, and in control of the driving experience before we buy. Never, not once in all my 70 years, until Euro Auto Sales, was I told 'we don't allow you to test drive until we agree upon a price'. WHAT?! Horrible lot, horribly cared for used cars, hostile, overpriced - and you better not think you're gonna drive a car to see if you feel like it's a good fit. You must seal the deal but you must not drive. Found a beautiful used car lot, same car, more perks, less money - elsewhere. DO NOT waste your time going to this dump. read more

So I got what I thought was a good deal for 2014 VW CC. Seemed like it was in good condition. Nuvia was nice, and helpful, but after, you wonder if it is an act. My trade might have had issues, but compared to the car I got, and the thousands in repairs, it is so much worse. There are no good used car dealers, the stereotype is there for a reason. You either get lucky, or you don't. Always a gamble with these places. read more

My nephew purchased a 2015 Audi A7 from Euro Auto Sale, and unfortunately the experience has been very disappointing. Within days of the purchase, the check engine light came on and the vehicle began experiencing serious mechanical issues, including coolant system problems and leaks that ultimately made the car unsafe to drive. Multiple inspections and repair visits were required shortly after the sale. We contacted the dealership several times to try to resolve the situation and give them an opportunity to help, but communication became difficult and no meaningful resolution was offered. The vehicle eventually became undrivable, resulting in significant repair expenses and loss of transportation. I understand used cars can sometimes have issues, but buyers should still expect a vehicle that is safe and reasonably reliable at the time of sale, along with professional customer service when problems arise. Based on this experience, I strongly recommend that anyone considering purchasing here obtain an independent inspection before buying and carefully review all documentation. Sharing this so other buyers can make an informed decision. read more

If I could put 0 stars I would. I was communicating with Nuvia Figueroa, she would claim to be calling me back a few minutes later but fail to call me regardless. They also failed to say that the truck that I wanted to buy had an odometer roll back problem which was the 2023 ram 3500 Laramie. They failed to send me the carfax report before I was pre approved with my loan which also took multiple days. Do not buy anything for this dealer they are fishy and lack communication. read more

I was browsing on the website looking for a car. I saw the car I wanted left a email online inquiring about the vehicle. Two days went by I had no reply back. I called this morning 9am. I let the man know I emailed about a specific car and I did not get a reply back so I'm calling to ask if it's available. He said oh yes, it is. I asked about in house financing and if they work with people with bad credit? He then asked me how much would I down? Before I could answer he said, what's wrong with me? Am I smoking something? Why am I wasting his time? Customer service is terrible. What do I expect from these small lot dealerships?! He had broken English and made me feel like my money is not on his level. Be careful how you treat people they might just got leave reviews and rate your company so the world can judge that! Disappointed read more

I had a very disappointing experience with EURO AUTO SALE on Santa Clara. As a first-time car buyer, I was excited and trusted the dealership. Just three days after purchase, the check engine light came on. About 4 days later, the vehicle began overheating. The following day, I carefully drove it to a mechanic. Upon arrival, the car started smoking and then caught on fire when the trunk was opened. I immediately contacted the dealership to explain what happened. They declined to assist with repairs or take the vehicle back and stated the car was fine when sold. When I requested the mechanical history and smog certificate, they did not provide them and told me I could take the matter to court if I had a problem. This has been an extremely stressful and expensive experience. Please be careful if you are considering purchasing a vehicle from here. I wouldn't want anyone else to go through what I did. read more

Found car on CarGuru"s and submitted interest. Nuvia contacted me and set appointment to check out the car which was confirmed on site. Fought through 45 minutes of traffic to make appointment time, just to find that vehicle was never there as it was sold. Had to them fight through 1 hour &15 minute traffic back home. Due to disorganization, i wasted my time & gas. Super disappointed The only thing to highlight was that the employee appeared genuinely disappointed as well. read more

Unethical business practices is all I can say from a business prospective, but I don't know what they do with their car customers other trying to fix cars the cheapest way and have them deal with it. As a car business buying cars with no history from an auction has risk of winning or loosing, but this business tries to throw their loss on others. We have a reputable shop nearby where Euro Auto decided to accept our recommendation to rebuilding an electric car battery. After rebuilding the battery, Euro Auto took the car charging 215 miles instead of 100 miles charge and the shop test drove it for 50 miles and charged it twice. When the car died on their lot, we offered $900+ worth of labor to test and identify the root of their new issue relating to the charge controller according to the factory recommendation, instead of getting a second opinion to validate our claim that has nothing to do with the battery that is still looking great and it's still under warranty by us... all we get instead of a thank you for helping is threats and demanding his money on a service we already successfully completed. Filing complaints and sending legal threats is not a way a respectful business owner handles a partnership. We deal with a ton of dealers, and by any means this one is the worst. I'm sorry, trying to damage our reputation is NOT how a respectful business covers their losses, you need to grow up and deal with it. We completed our job and offered soo much free service, either get a second option or take our results as it is. read more

Euro Auto Sales - Asking for us to do mickey mouse repair - Car Dealers Near Me - Santa Clara, California

Buyers beware of fraudulent activity from this dealer! Please read carefully and reconsider buying from this dealership or any other small dealership. I recently purchased a 2014 640i X drive BMW from Euro Auto Sales. When I looked at the car I brought my scanner with me, which showed the vehicle had a shadow code (check engine light) that was recently cleared. I mentioned this and was assured by the sales man and owner nothing was wrong with the car and it passed smog. The owner came outside while I was looking at the car and seemed very confident I wouldn't find anything wrong with the car, he said "each problem you find I'll take $600 off the price" I immediately started pointing out several things with the car and he was speechless. When we decided to move forward with the car I brought up what he mentioned about taking $600 off for each problem and he came into the office and explained that he didn't think I would find anything wrong with it, most people wouldn't notice the things I noticed, and he couldn't honor what he said because the price he was asking was already low. This very thing almost made me walk away from the deal because I don't like people that don't keep their word, or just like to say bullshit and not back it up. He seemed honest with his answer and we really liked the car so we moved forward with the purchase. We debated to finance the car but decided to just pull the money from our savings and pay cash to save us from paying all the interest the transfer took a couple of days because of the large amount of money so we came back to get the car. Within a day or two of purchasing the vehicle and driving it home the check engine light came on for a gas tank leak detection being unplugged. After several weeks of the car being at the BMW dealer, testing wiring, replacing sensors and modules, and taking the interior out to check the gas tank, BMW found that the vehicles wiring had been tampered with previously and the DME history shows that the check engine light had been cleared several times. The dates show that during the ownership of Euro Auto Sales they cleared the check engine light on several occasions. This shows that they knew of the problem and tried to hide it from potential buyers. I've spent over $1,000 already and now the dealer is saying that the car needs a new DME which is $4,200! We contacted Euro Auto Sales about the problem, explained everything, and told them we found another company that would rebuild the DME for $1,000 instead of purchasing a new one from the dealer for $4,200. We asked that they help with the cost since they knew of this issue before we purchased the vehicle. We were told they would get back to us but they stopped replying. See screen shots of text messages to prove what I'm saying is the truth. We will be sharing our experience on all social media, google, yelp, and speaking to our attorneys. Thankfully we have a list of dates when the check engine light has been cleared and know the approximate dates that Euro Auto Sales owned the vehicle so we have strong evidence proving they were well aware of the check engine light and lied to us when we questioned the shadow code. This experience has caused us to further investigate the maintenance history of this vehicle, we contacted each place that the vehicle has been serviced at and found out that the car was in the shop for a front main seal caused by the belt being sucked into the engine and clogging the oil pump. When we changed the oil we found pieces of belt in the oil filter and scattered throughout the engine compartment. Now we are worried the the engine may fail due to pieces of belt getting into the bearings and oil passages. We are waiting for records to be sent to us from several dealers we spoke with to strengthen our case. We gave Euro Auto Sales the opportunity to help us pay to fix this issue before writing this review and speaking with our attorney, they stopped replying. I will update my review when the outcome is finalized. read more

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Took a $500 dollar deposit. Changed my mind and they kept the money. Don't remember the gentlemen helping me but he couldn't look me in the eyes when he spoke highly about the truck. This place will turn into a fast food chain in the future I am sure of that read more

Euro Auto Sales - Took a $500 dollar deposit. Changed my mind and kept the money. This place will be turned into a fast food restaurant - Car Dealers Near Me - Santa Clara, California

In the market for a car and decided to check this place out. Got to the dealership a little early and saw two cars I was interested in. A Camaro and a Lexus RX. The Camaro was priced at 15,800 on car guru so I decided on that vehicle. Waited around until they opened and headed back to the dealership. This is where it all went downhill. I asked the sales lady could I check the car out. She asked for my license and said she would get the key. When she came back she handed me the key and my license. I began checking out the car. There were car parts in the trunk as if some work had been done to the car. Not a deal breaker so I continued to inspect the vehicle. Decided I wanted to continue with a test drive. I assumed the sales lady took a copy of my license for the test drive. I asked her was it okay to take the car off the lot and she said "after we talk numbers". Wait so you asked for my license just to allow me to look at the car? Why would I talk numbers before a test drive? I went along with it and the sales lady came back with a paper stating the price of the car was $17,998 and a carfax print out. I show her the CarGurus add that's says $15,888. She said "let me talk to my boss". I told her politely I would pass on the car. How can we talk numbers if I don't know how the car drives? Outside of the price gouging the price was too much for the year, miles and the car had been rear ended. I decided not to waste my time and told her no thank you. Bad sales experience all the way around. Who talks numbers before a test drive and you should be aware of your advertisement. Dont post a car for one price and up it $2000 when the customer arrives. A little FYI I planned on paying cash not financing. Their lost I'll continue my search. read more

Euro Auto Sales - Please update your advertisement - Car Dealers Near Me - Santa Clara, California

This is my first Yelp review, so i'll keep it brief. Do not expect Sales people in three piece suits or Tom Fords. Otherwise, you can head over to the stealerships. Now, I'll provide my experience with the following where you can understand it objectively, rather than subjectively that can always be an outlier. Financial Transaction: Extremely Smooth (5/5) Mech./Elect. issues observed after post purchase: Alignment issue, left mirror adjustment inoperable (3.5/5) Sales Pressure: Even keel (5/5) Product Delivery: Tank was at 5/8, Interior Detailed, Carwash offered (3.5/5) Communication: Emails, texts, phone calls, and thorough explanation of contract T&Cs w/ Nuvia (8/5) Overall Satisfaction: (25/25) If ever, whenever, will keep this place in mind as I enjoyed the buyer/seller experience without the sugarcoating and BS. read more

they have a big "we pay cash for cars" sign out in front but when you try to bring a car by to sell the owner is always "at the auction" or "he doesn't come in until the evenings". i've tried selling 2 cars to them and it's the same thing. either the owner is never there, or "he'll be here tomorrow" and just have you going around in circles. DONT TRY TO SELL YOU CAR HERE. read more

This place is HORRIBLE! We traded my car in to get a SUV. We were told tgat the auto loan we had was going to get paid off with in 2 weeks . It's been over 2 months now and we have not had our car loan paid off and they took the car as a trade in. Not only did they not pay off the loan, they just took the car. This place is horrible for business. I have been in contact with my attorney about this and I have hesitated on doing anyThing, but I'm tired of waiting. My credit score is being affected b this. I have NEVER paid late, and not it's been late and not paid by them. read more

After I visited this place, I suddenly started to receive random phone calles from auto cells from Neveda. What a surprise! So I guess this place wan't leaking my contact information after all. I made appointment to test drive a focus st, in the end, didin't get the chance to do so. Because the car was parked so deep inside. And of course, I have to promise I accept the price before I can test drive. How generous was that? Oh, I almost forgot, they wanted to do a hardpull before even let me try to test drive a focus st. That's a focus! read more

I bought a BMW from here and I regret it The business doesn't know what their buying to resale to their customers. Do not buy a car from here! read more

I had a great experience buying a car here. They got financing approved the same day for a good interest rate, the car was reasonably priced, they provided carfax and all the details I asked with no headache. I was pre approved, terms agreed, before I even drove over to pick it up. Walked in, test drive, sign the paperwork, drive home - no surprises or headaches. Art was my salesman. He let me take it for a test drive first thing. Even let me take it for a spin while he stayed at the shop with another customer. Honestly, he didn't have to do much, but he was respectful and helpful in moving the process along. Would definitely buy from Art again. Nuvia was the person who originally answered my call. She was the finance manager that day. Got me pre approved with different options for down payment, loan length, etc, before I even left my house. Walked me through the details of the contract with no issues either. Despite the lousy reviews, I had a great experience and would definitely buy from them again. read more

This review is for ali, although hes only been here for a few months I think it was a good business decision. He went above to try and get us the best deal possible. I wish there was another way I can show our appreciation. Even though the truck we purchased didnt have mats in them, he was able to provide them. As far as the dealership its self, they have a small lot with a lot of high end cars. Well picked variety and all we taken care of with a maintenance guy onsite. The thing I like is how they purchase the cars from auction and fix the cars up to make the cars appearance nicer. For example, they added black rums to the car I purchased as well as changed the lights (LED) and unlike most cars have a clear break light casing, they switched it black to match the truck giving it character. They try to make the cars personable and it's a great marketing tactic. I would reccomend this dealership and maybe I can purchase through then again in the future. read more

Very disappointed in the way the salesperson handled my situation, I think his name was johnathan, I was a returning customer as I bought my first mustang from these guys about 5 years ago, you can see in my history I even left them a great review and figured they would be thrilled to help me, the guy sent me a credit app I filled it out and kept saying I'll get back to you, I'll get back to you. I messaged days letter and still no reply. Was excited to purchase a pick up from them but I guess they only cater to certain people with certain credit I guess. Very disappointing. read more

Went to see a car and was asked to get pre approved for a loan to make sure I could pay for the car if I crashed it on the test drive even though I gave them insurance info. Shady business practice. I have bought many cars from dealerships and this was the first time I was asked this. Seems like they judged me when I walked on to the lot read more

This place is full of bum ass wannabe salesman who have no customer service skills. I work in Internet sales at a "real" dealership and I will never send my customers a message saying "hahaha try again in 10years" doesn't matter what I offer be professional about. Whoever Lucky is she can kiss my a$$ read more

Euro Auto Sales - Here's an email Lucky sent me. This guy is far from professional, his hole in the wall 5 car a month lot is not gonna last long - Car Dealers Near Me - Santa Clara, California

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Found a jeep I really liked and went to check it out we met with Amin. He greeted us and let us look at the vehicle and test drove it everything went smooth during the drive, expected bad surprises but nothing major came up, only a faulty back up camera and alignment issues. Once brought up to Amin's attention he told us to come back the next day and the vehicle would be ready! One happy customer here! Thanks Amin! read more

Euro Auto Sales - Car Dealers Near Me - Santa Clara, California

Don't buy anything out of this lot, I bought a challengers about 5 yrs ago and the car has been in the shop so many time that I lost count. when I first got the car 5 yrs ago ,I got it with 36k miles the car now has 89k only because it's been at the shop a lot. the car game me problems the very first 24 hours of purchasing it and had to put money out of my pocket, but there's was a bigger problem. they never mentioned that the car was a rental nor in an acciden. I'm taking them to court Lemon law baby. Fuck Euro Outo sales read more

Slavik and Serge helped me get into my BMW 2016 3 series in less then a week with all the proper paperwork provided gave me a really good deal and I'm already in love with the car would recommend them to anyone looking for a vehicle read more

I would like to leave a good review but I simply cannot. I bought my car at the start of July and gave specific instructions that I was moving address and to not send my license plates to my old address. 8 months on and I still have no license plates. There seems to be some sort of breakdown in communication between John & Nuvia. I would look elsewhere read more

We had a very nice experience meeting John who was our sale guy. He showed us around on a few cars there. Wasn't expecting to buy a car tonight but John was very professional, friendly and had been very helpful throughout our search for a car. So a deal was made and got our 2013 Honda Accord! read more

I will keep it short- The staff was great, efficient and personable. Clean facility and although it's it literally packed with cars, you can tell they take time and attention to the quality of vehicles and their clients. Love the truck I got and the experience was the best I've had at a small dealership. read more

You can find best opportunities for used car in San Jose, friendly customer service in Bay Area.

Didn't wear masks. Unethical negotiation practices. Brought my car in. Salesman quoted me a price in writing. Drove back later in the day with my wife. Having driven a ways suddenly now they switched out their negotiator who quoted a new lower price (despite the prior offer being in writing). Pretty bad faith shady practice. Also, 3 of 4 personnel I saw didn't wear masks. I can't believe it! Super unsafe. read more

As a car enthusiast who's purchased over 30 cars, driven on race tracks, and built multiple cars on my own, I don't naively base my car purchases on sales tactics or marketing. I take the time to feel out a car with a test drive. When I asked for one here, their first question to me is, "are you financing?." I replied that I'm undecided, but have cash funds. No further questions or discussion was had. The sales douche insisted we sit down and discuss financing options, run credit, etc, before I take a quick drive to even assess if the car is a good fit for me. I declined the waste of time but was handed the keys to inspect the car. I was left there on my own for over 20 minutes, with no one ever returning to talk to me again. Nice job making assumptions or judgements of a potential customer. Perhaps a briefcase with $100 notes or a bank statement showing my balance would have eased your doubts that I was there for joy rides. Either way, you lost an easy customer. Poorly played. read more

First things first, WOW! I came here as a first time car buyer, John actually came in a little bit early to help me out with the new 2018 Camry LE that had exterior modifications that the first owner did up to look similar to the 2018 XSE. This car had less than 2,000 miles on it, one owner, no accidents, extremely stunning car. John gave me a very reasonable price on the car, the best he could do for the little commission that he made off of me. Lets just say that the only reason why John and Nuvia (his financer) were happy with my purchase was because they had me walk off that lot happy with everything they did for me. John and Nuvia were the friendliest and nicest sales people I came across in my months of car shopping. They were with me every step of the way and did not leave me hanging with any questions. As many know, being a first time car buyer, my APR is out of this world. I was stuck in that dealership for over 6 hours (10am-5pm). Nuvia devoted 100% of herself to finding me the best finance company she could, and she succeeded beyond belief. If you see a car you'd like to purchase and you see it at this dealership, COME HERE for great service and for people who are willing to spend half the day trying to work the best they can for what fits your needs. Thank you once again John and Nuvia! You guys helped me so much and made my first purchase super smooth. read more

UPDATE: After writing this review, they sent me a PRIVATE MESSAGE that said: Thanks god we didn't sell a car to you "ha ha ha" Second update: I got a SECOND nasty message from these guys.....I really would stay away from them, these people are actually kind of scary. If I could give Ben at this place zero stars, I would. And don't you think it is a bit weird that all of the reviews are either one star or five? I would bet money that these five star reviews are fake... I didn't even get to the point of meeting Ben in person because of how nasty he was on the phone. I had some reserves about this place based on all of the other horrible reviews, but decided to give them a call. I was looking at a used F150, and I asked Ben what the service history on the vehicle was, a standard question from any knowledgeable buyer. Ben's first response was "I don't know". So I said, "Well what types of repairs, if any has it had, or is it due for an oil change? Just the basics?" Then he got angry at me, and said, "I don't like you putting down my vehicle like this when I have a nice product on the market!!!!!" Yes, he used exclamation points. So not only did he avoid answering my very basic question, but he got defensive and rude. I wouldn't trust this guy. Beware, he is really shady and NOT a nice person to try and deal with. read more

If you want to: Be spoken down to by greasy looking salesman. Have them back out of a deal you shook hands on. Not perform all repairs stated in your contract. This place is for you. read more

Not sure why so many low reviews... I disagree!!! Throw away Used Car Lot negative stereotype.. Euro Auto Sales are like buying from Private seller. Do not hesitate to check them out..... We LOVED our experience there!! Very happy! Used Car salesmen, lawyers, contractors and insurance brokers are not to be trusted right? For the most part yes... but then you run into one of these guys that is actually HUMAN... trying to make an honest living and your view is now skewed for life! I guess there are some stereotypes we all like to feel safe by following.... Not at Euro Auto sales, you are safe w/o stereotyping there!! We just bought an AMAZING car for an even more amazing price from these guys. It's like NEW, next to NO miles and even has new car smell... The guy we dealt with was beyond courteous, helpful, nice and accessible... he was REALLY all about helping us out while making a buck too of course! Thank YOU Ben!!!!! He communicated instantly with text or phone, email... very on top if it... no pressure to buy and despite all my negotiating madness in the end he even serviced, detailed and corrected an alignment issue all at no charge to us... In the end maybe it depends on who you get as your rep... i would ask for Ben!!! THANK YOU Ben!!!!!!! read more

I first got on a call with Johnathan and I have to say, he is the best person you can trust with. I read through a couple of review before coming in and I have skeptical mindset coming in, but Johnathan cleared all of that. I first wanted a 2013 Honda Civic, but after our discussion he offered me a better deal (lower rate) with a better car, a 2017 Toyota Camry. What de heck??? I didnt buy it tho since I was never really a Toyota guy. The design is bland imo, the car itself is great and reliable, but I cant really pick up babes with it. If they had had an nice Accord Sport in store, I'd def take it. Overall, Jonathan and his bussiness are the best, I couldnt recommend it enough, if you happened to find a car that you like here, rest asured, you're in good hands like that StateFarm commercial. 5/5 would again if they have the inventory read more

I have seen a white 2006 Hummer at this lot for about a month now, so thought I would stop by and take a look at it. The sticker on the window said $5500.00, a price I could afford. Prior to visiting Euro Auto Sales I phoned to make sure the Hummer was automatic. I also researched the vehicle online, visiting Kelly Blue Book to get the fair price for it, which is, as of today, $13,319.00, so $5500.00 would be a real bargain! My son drove me to the lot and we parked, pretty much on the street but not since it is on El Camino Real, almost on the sidewalk. We went over to the Hummer to take a look at it. The price was gone and we couldn't see another one. A salesman walked over to help us. I asked if it was still listed at $5500.00 and he laughed at me. We asked what the price was and he quoted over $23,000.00 to us, told us the $5500.00 was the down payment, and said they could finance it today. I looked at my son and smiled. I told the salesman that I had just visited KBB online and what the fair price for it was. He argued with me, which was not the best thing to do. Well, no thanks I told him. I read the other reviews and the ones who are happy are happy. I'm glad for them. But due to the rude attitude and obvious greed, I will not return there to search for a car. They lost a potential cash paying customer. http://www.kbb.com/hummer/h3/2006-hummer-h3/sport-utility-4d/?condition=good&vehicleid=792&intent=buy-used&pricetype=retail read more

Thank you guys so much for being so nice and helpful! I recently purchased a 7 series BMW and couldn't be any happier. The customer service was great, RJ and Nuvia really took care of me and did a great job at making a deal work for my budget. I highly recommend this place to anyone searching for a car. Again thanks so much guys, you can count I will be back in the future! read more

Euro Auto Sales - 08' BMW - Car Dealers Near Me - Santa Clara, California

Just wanted to say this place is great and thanks for all your help I worked with Ben Kolaei and he was able to make things happen for me to get the car of my dreams, and he was able to answer all my questions and concerns now I am a happy owner of a 2013 Dodge Challenger, anyone needing help to get a great car contact them and ask for Ben. read more

Euro Auto Sales - loving my car thanks again Ben Kolaei - Car Dealers Near Me - Santa Clara, California

Recently just bought a BMW 330i from RJ. About a month later, some problems started to show up, but I took it back to him and he was able to bring it to the mechanic and fix it up for me. Pretty chill dude, he even loaned me a car while my car was being fixed at no cost. Honest guy, would recommend. If you see this RJ, thanks for everything! read more

They dont trust the customers here. Customers in the past have drove cars for fun without the intent to purchase. In addition, customer have stole from the cars such as booklets. As a result, im having to deal poor service. In a nutshell Unless I agreed to a credit check first, they wouldn't let me drive the car. I dont do business without trust, therefore I left the dealership. My time was wasted here. read more