Express Flooring is everything they advertised and more!! The sales representative who came out to give free consultation was Awesom, Bob Guina and the next day the floors were done faster than I thought within a day. The workers Caesar & Walter were friendly and awesome as well. I highly recommend if you Decide to change your floors to go with Express Flooring!! read more

Wow! A 10-out-of-10 experience with Express Flooring! Our Design Consultant, Nanci was very helpful throughout the entire process...From carpet selection, to pricing to facilitating a seamless installation, Express Flooring and its team came through at every step along the way. After careful consideration , we chose Express Flooring over four other providers, and we could not be more pleased with the result. Thank you again, Nanci...we absolutely l.o.v.e. our new carpeting ! Kevin and Kayla Las Vegas, NV read more

Although I love the color of my flooring. I don't like this company at all. The only reason they are getting 2 stars is because they keep coming out and repairing their mistakes. When they installed the floors, they didn't cover anything so there was dust in every nook of my house including my closets and cabinets. Then when they were done, they didn't even clean up after themselves or mop the floors. They asked me if I had a mop to clean (um no you just removed an entire house of carpet) because they didn't bring anything with them to clean up after themselves. They left a huge pile of crap in the middle of my garage meaning I couldn't park either. Once they left I noticed damages. They didn't finish the edges with caulk or anything on my stairs so there were just big gaps near the wall. They didn't put the finishing trim on the edge of the wood where it meets my laundry room tile. They broke and threw away the edges of the bottom parts of my cabinets so now I have exposed plywood because I don't have the ability to fix it. They didn't replace the tracks for my sliding closet doors, they threw one away and one they did replace they put in the wrong place so now I have a whole in my floor because it needed to be moved. There is also gaps everywhere and I continually get more. I know that you have to leave a small amount of space for the floors to expand, but this is Vegas, there's no humidity. They clearly left gaps that are wayyy too big because I constantly get 1" gaps in my flooring. I also have numerous small gaps appearing everywhere. There is also divots in the floor that I can feel when I walk on them so clearly they didn't even out the sub floor either. My baseboards were also completely trashed and again, they were missing some parts that the guys clearly threw away. The other really annoying part was that the guy told me everyday "we will be done today." When obviously they wasn't going to happen. I had set aside 3 days like the company requested, which is what it took, but telling me everyday that it would be done that day was insanely annoying. Overall. The lack of cleanliness, care, cleaning and finishing would never allow me to recommend this place. Again. The only reason they get 2 stars is cause the actual flooring is really pretty and they come out constantly to repair their crappy work. read more

All listings & their Ads showed the showroom on Valley View/Post open to the public all week. "Free Consultations!" Looked at a bunch of reviews on google, that now, in retrospect were probably all bots/ai generated when I read them a bit more critically. Went down there anyway and nobody there, weds & dark doors locked. Bummer that so much info out there is BS coming from companies. read more

Express flooring is the best ! From our salesman Brian to our install father and son grew Adrian and Brian . The carpet installation went right on point. From the professionalism the way they were able to work with our budget . I cannot say enough great things about this company and staff. If you are looking for a affordable, professional fast install of wood flooring and carpet you found the place . read more

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I was very excited to work with this company, up to and until, my questions were not being answered and I was ghosted (Ash). They did the home measurements, went over options and price. We stated that we needed a cost that worked within our budget. They came down but were still over the price we had spoken about. **They knew our price from the jump and kept telling us they would keep trying and use as many deductions they could.*** I was told if I slimmed down the rooms I wanted it might work. I took off a very large portion and out stairs. They came back with a price out of budget and kept the stairs in when we said we would take those out. I asked to review our carpet selection and inquired about stretching what we currently have in the area we were willing to not do. This is when it all fell apart. No more communication, no answers to my questions. Just cut off. Read the reviews and beware customer service. There's a reason they're "trying" to break out in San Diego, CA read more

Great discount from the manager, great consultant person really knowledgeable, and very friendly and hardworking crew, who nicely, properly and quick get the job done, really appreciate. read more

They utilize high pressure and deceptive sales tactics and refuse to provide you an itemized price for thier different flooring options. I wanted a price on their different flooring options and the sales representative refused to provide anything of the sort. Then when asking for an emailed estimate for different options I was again refused. I wouldn't never buy anything from a dishonest company like this. It was an overall good experience until I demanded transparency. I will not be buying from express flooring. read more

DO NOT I REPEAT DO NOT HIRE THIS COMPANY!! First although we rented a pod they refused to put the furniture in it, $3000 dining chairs ruined in rain they put outside, they didn't put toilet in right and it leaked through ceiling and had to get it repaired, floor grout not sealed now 2 months later they need to re grout and seal it and the grout they got all over tile and let harden so they are talking about having to redo all the floors, I want to cry!!!! Expensive as hell and horrible workmanship!!!BEWARE!! read more

Express Flooring - Ruined ceiling - Flooring Near Me - Las Vegas, Nevada

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Worst service no callback backs Very fraudulent!!! Pls don't use them. Also reporting to BBB. Put this business out of business!!! Their floors are not what the sample shows you !!!! read more

Awful experience. Absolutely zero customer service, we had so many issues with the installation and can't get a call back. They are cheap for a reason. read more

This company installed new flooring in our home 3 months ago. When they left, we noticed damage done on our refrigerator and molding. We have sent them several requests for them to make things right. No one has ever responded!! Don't use this company. read more

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Had wood flooring on my stairs and upstairs hallway. They were great and cleaned as they went, on time and job finished in 3 days. Looks like we have a totally different house. read more

The install crew was professional,courteous, and quiet. Thorough clean up afterwards. Awesome work. Salesperson was knowledgeable and helpful with our choice of flooring. My wife and I highly recommend Express Flooring. Well worth every dollar we paid. read more

We contacted express flooring for our new home. The came out and gave an outrageous price but because the flooring on their advertisement looked so good we went with it. After about a month and the constant coming back and forth to fit things that was wrong along with the bad quality of their work. They offer to give us $1000 dollars off the cost. Once we reported them to the credit company they back tracked on their $1000 dollars off. This is the worst company to deal with. I would never work with or recommend them!! read more

DO NOT USE THIS COMPANY. If I could give this company negative stars I would. From the looks of things, we will actually have to hire someone to repair the horrible job they have done. PLUS the salesman lied outright about several things. They have contractors that are not able to communicate with the customer due to language barriers. They have left our walls adjacent to new flooring DAMAGED. Damaged preexisting flooring. Terrible customer service. Confrontational staff members when poor quality work is reported. Need I say more. Use someone else. These folks are a rip off. Don't say you weren't warned if you do use them. read more

Express Flooring - Left us with this mess. - Flooring Near Me - Las Vegas, Nevada

I can not recommend Express Flooring more!!! From Dotty to Eric, to the amazing team that came out to install!!! Dotty was a doll! Kind, patient, and most of all she listened to me. Picked a beautiful tile. Th3n spoke with Eric on the phone. He was kind, and super patient with me while I secured funds, amazing. Then it was finally time for install. Jay, Gerardo, and Jose worked their butts off!! Super nice!! Gerardo knows what he's doing!! Installation was perfection! Best of all they move ALL the furniture and stuff!! WOOHOO!! They put everything back too!! This 3 man team is Amazing!!! I highly highly recommend Express Flooring, Dotty, Eric, and then the install team! Jay, Gerardo, and Jose!!! read more

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Bad business practices for seniors. You pay a deposit then before installation they debit the balance. Inexperienced installers, not enough material sent to complete the job. Had to threaten legal action to get a response. The response team was insulting and rude. read more

Unfortunately, I had a rather poor experience with Express Flooring, and cannot recommend them. Buyers Beware! My husband and I bought a home in Henderson, and planned to move there from North Las Vegas. As soon as we applied to get pre-qualified, we started getting stacks of letters and flyers from various vendors, offering us deals on things like solar, pet control, and landscaping. Express Flooring was one of the local companies that sent us an advertisement about their services. We did check their reviews, but obviously not as thoroughly as we should have. Once we called them, they were very eager to send out someone to give us an estimate on flooring for most of the house. The woman who I met with didn't tell me until I had already signed the contract, but she didn't even work for Express Flooring! She was "an independent contractor in interior design." I don't really understand how their system works, if she got a percentage of our contracted amount, or was paid some other form of commission. But I would much rather have been dealing with an employee of the company. While shopping for a home, I quickly became familiar with the phrase "luxury vinyl plank." It seemed like most of the houses in our price range had this. Honestly, I would have preferred tile, but the salesperson talked me into the luxury vinyl plank product, saying it was exactly what she had in her own home (yes, I know, I was unbelievably gullible). We were able to arrange an installation date just a few days after escrow closed, to facilitate our move-in. The whole interior was painted first, to avoid getting any drips on the new flooring. I had new baseboards delivered to the house, and made arrangement with the painter to paint them after he did the interior, and then the Express Flooring people were supposed to install them. The Express Flooring team did not keep me updated with their progress, so I wasn't able to let the painter know to go paint the baseboards. I was still living and working in North Las Vegas at the time, so couldn't drive to Henderson on a daily basis. Instead, the flooring team just went ahead and put in the unpainted baseboards without asking. The painter came by to paint them, and called me to say that they weren't in the garage anymore - they were on the walls! He was able to paint them in place, but charged me an extra $450 to mask and prep everything, when he could've just sprayed them in the garage. When I called Express Flooring to complain, it took me three calls to get any response. The customer service representative gave me a discount off the remaining balance, but not the entire amount that the painter charged me. I then had the house cleaned, and when I checked the housecleaner's work, the floors looked terrible. She said that she had only used warm water on the floors; she had been afraid to use any chemicals since I told her the floors were brand new. But there was a sort of filmy residue over the floor from the installation. I called Express Flooring again, because no one had given me any instructions about how to care for the floors. I was advised to use Bona cleaning products for vinyl floors. After using that stuff, the floors didn't look much better. I can't really recommend Bona, either. But since I cleaned them myself, I was able to really check out my new floors. I was angry to find many, many places where the adhesive had apparently oozed out during the installation. It caused dozens (hundreds?) of places where it looked dirty and sticky. I called Express Flooring three times before the movers came, asking for them to come out and fix the problem they had created. Every time I called Customer Service, they assured me someone would call back, but no one ever did. I also let them know that a piece of molding had been removed from under a cabinet, but not replaced, and I wanted that fixed. Since I never heard from them again, I guess I'll have to pay a handyman to try to put some kind of wood trim there. After my third call, the movers came and brought in all of our furniture, boxes, etc. It is now much too late for the adhesive residue to be cleaned by these so-called professionals - IF I could ever trust them in my home again. Now, just two months after our installation, there are already gaps between many of the plank sections. The original saleswoman had told me that this only happens with low-quality materials, or poor installation. Apparently I got both from Express Flooring, and paid over $11,000 for it. read more

very professional, knowledgeable, timely, and customer service oriented. The quality of materials and services are exceptional.

Called Express Flooring on December 10, 2025 about buckling bathroom flooring from a leak and poor installation. I've called daily since no callbacks from Express Flooring or their subcontractor, Toro Flooring. Staples are sticking up through the boards, creating a safety hazard. On December 22, 2025, someone showed up unannounced, didn't speak English, and said he was there to remove the toilet, no notice, no explanation, no plan, weeks later, the issue is still unresolved. Unacceptable communication and service. read more

worst customer service ever. The salesman blatantly lied just to get my business. They would not let me cancel this contract and I found out too late that they lied about that., I was replacing in a home I had inherited that was with . I was told it enzyme would be put down so the smell wouldn't come through that was a lie, and I discovered that they literally put the old right over piles of cat feces. I was promised a partial refund never got last they told me was they were waiting for the replacement tile for my kitchen to come in and they have still not gotten back to me after two years. The is so bunched up from poor installation. I have fallen twice, and I am a senior citizen and on disability as it is, I recently got a kitten who insists on using the carpet as a litter box because that's where the old cat had gone there are huge gaps in my wall that they tried to cover up. And no one has gotten back to me despite hundreds of phone calls and letters. read more

Couldn't be more pleased with Express Flooring. Jesus was our salesperson and was more than patient with my 6000 questions and helped us figured out something that fit my budget and was a miracle worker. We scheduled our install and they were accommodating when I needed to make last minute scheduling changes. More than anything else the quality of work was top tier. The workers who came to our house kicked some majors buns! Seriously. The ethic, the quality of workmanship, and their overall demeanor was awesome. I added some before and after photos, please ignore my bad photography skills. Ten out of Ten would recommend. read more

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I was lured by the ad that said 75% off flooring. It was a bait and switch. Jesus came to give me an estimate. I told him I wanted to match the floors on the main floor with flooring to install upstairs. (The main floor vinyl was installed in the last month.) He immediately told me it's really difficult to match floors...?? Waited a moment for my reaction... I didn't know what to say... Then he said the good news was that they had THIS flooring in stock. He didn't even know what the flooring was at this point??? As he proceeded to do the estimate, he continued to tell me all the "extra" things we would need to get our floors laid, like brand new baseboards (can't use the existing ones) and a new subfloor. Then as he measured, he said he was surprised it was a smaller space to cover than he expected. The house is empty so nothing to move... just open floors to lay down the vinyl. He spent some time "calculating" then told me the price would normally be more than $18,500... When I balked at this price, he said but for me, just today, he'd drop it to $13,500... but I'd have to commit today and forget the other quotes. I told him that price was much too high... and what about the 75% off?? He said that's only for CERTAIN materials, but not THESE floors... Between you and me, these floors were not unusual, most likely quite popular at the moment. When I said it was too high, he stormed out in a huff. Ridiculously expensive and a total bait and switch experience. I'd never hire these guys. And he wasted a good hour of my day. I definitely DO NOT recommend Express Flooring. read more

During the flooring installation, the installers forced the removal of my sink, which resulted in it breaking and leaking. As a result, I had to purchase a new sink and hire a plumber to fix the issue. The plumber also had to reconnect my dryer because the installers did not reconnect both the washer and dryer after the installation. Additionally, the installers lost the ring that connects the dryer to the gas pipe. Unfortunately No reimbursement for the expenses I incurred for a replacement toilet sink and plumbing services. So beware of this company. I would not recommend. read more

Kevin and Jeremy were amazing. I was given the best price and the best customer service. Unfortunately I couldn't move forward with the transaction but once I am able to then I will definitely return to this company. read more

Made the mistake of asking for a bid for my flooring project. Since then I have been inundated with over 40 calls a day, from different numbers all assigned to Express Flooring. I have repeatedly asked them to stop calling as I hired another company. The calls still come in, as early as 5:00 in the morning. Not happy and will be exploring options to report this harassment. read more

I worked with Kevin Williams, Design Consultant, and he was extremely professional throughout the process. He listened to my needs and worked with me to create a flooring plan that fit within my budget. The installers arrived on time as promised and did an amazing job. They were courteous, professional, and efficient. I'm very satisfied with my new floors and the entire experience! There was some minor dust left in the garage but for the hard work and beautiful floors, definitely worth it! read more

Express Flooring - Living room floor installation - Flooring Near Me - Las Vegas, Nevada

The communication is terrible. The worker suck. They broke several things in my house. Their work is NOT professional. It took longer than it was suppose to. Paid $9,000.00. There was always an excuse for not coming over to finish or repair what they broke. My advise, HAVE A COMMUNICATION PAPER TRAIL.. EMAIL OR TEXT. BE VERY PACIFIC. ..I DID. ..thank goodness. As a matter of fact don't use them for your flooring... read more

They couldn't seam the carpet to the tile properly. I set up a time for someone to fix it. They sent the same guys who did it wrong the first time. They had no clue how to do the seams. There has been no response to my last two emails. I am contemplating legal action. read more

Express Flooring - This is how they left it. They came back, and they didn't know how to do it correctly. . - Flooring Near Me - Las Vegas, Nevada

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Well we had an electrician come out and the workers indeed blew the breaker in our bathroom. We had it fixed and sent an invoice to the Express Flooring install team and what do you know, they're ghosting us. It's been over a week and I've left several voicemails/emails and zero response back. When I call customer service they say, "they should be calling you in up to 2 business days". The lovely woman I talked to this morning said they should be calling you today and when I asked, "did they say that? Because I just called right before this and there was no answer" and she goes "good grief. Idk exactly when but they'll call". Just want to reiterate, don't go with Express Flooring. read more

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It was like a sleezy timeshare presentation but worse. Now they won't stop texting and emailing me daily that their prices have miraculously dropped. I made it crystal clear I was shopping and not making any commitments and I would reach out if interested. read more

My wife and I put a deposit down on some floors 2 years ago. I was in a horrible accident where I had to relearn to walk again. Now that I have recovered I reached out to express flooring to get my floors done. The first woman I spoke to (Venus) said she would get someone to help me and tried to send over finance then she started not responding. So then I call again and a new person (someone from corporate ) talks to me and says he will do everything and then stops responding . Now I have spoken to the 3rd person( I think annother person from corporate ) and he said he was so sorry about all of this. I told him I will just pay cash. And he said he will send over Dotty to show new samples because the ones we chose were not available. He said she would come on Thursday after 6. Well she never showed. I reached out to him and again no answer. I have asked multiple times for my money back or to do my floors. This is my experience and trust me this has been a 3 month long begging game. read more

Requested a quote we did have a consultant visit we booked installation took time off work in order to be available for the install that was scheduled for 8/9 we received a call on 8/9 from company to say oops they forgot to order the carpets for the installation and now they wont be available until next week...for 2 master suites 2 bedrooms 6 closets I already to the time off from work...ughh they offered no compensation nothing not even an apology just a ooops...bad business ethic...canceled order... read more

Quality service from start to finish. Would highly recommend. Competitive priced. Steve P read more

Spent over $10000 to get tile in my downstairs and upstairs. All tile is uneven. Had to have 2 service calls to fix tile. That was loose upstairs, bathroom. Second time took over 3 months to get somebody out to fix you will not be able to get in touch with anybody through their numbers. It's all automated, I had to go to their office to finally get in touch with somebody. They have totally messed up my upstairs bathroom.Put holes in sheetRock cut toward jam They have totally messed up my upstairs bathroom. Put holes in sheet Rock-cut door jams way too high. Tried to fill with cocking. Managers will not call you back. Please save your money. Use a different company. read more

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Horrible customer service. Will never do business with them again. Had floors installed a year ago and they were great. No problems. Eight months later, I had a flood. Fully covered under insurance. Wanted Express Flooring to redo the floor since I was happy with them the first time. I finally got a call back to schedule after 2 weeks. The salesman who came out said we didn't need to have the whole floor redone, that we could just do a portion of the floor. We listened to him. Ended up with a substandard install along with reused baseboards! I finally got a call back from customer service after having left numerous messages for someone to come look at the terrible install. The guy they sent out said there is nothing they can do and that the floor must have shifted during installation and all of their baseboards look like that (which they don't because the baseboards from the original job were perfect) I am now left with a divider that goes through the middle of the room and just stops halfway!!! This is a clear trip hazard. I now have to spend the money (which my insurance would have paid) to have my floors redone. DO NOT WASTE YOUR MONEY WITH THIS COMPANY!!! THEY DO NOT HONOR THEIR LIFETIME INSTALLATION WARRANTY read more

My mother-in-law has had nothing but issues with her kitchen and family room laminate flooring installed has called out service numerous times to fix it just seems to be getting worse. Planks are coming up. Glue is seeping through now. It's taking days to get a response on repairs don't use this company if you have someone else to go to. read more

Express Flooring: We did business with this company. To our understanding they had their own installers but the day of our floors being done it was two gentleman that came out. The language barrier was not good at all with the lead guy. We felt they rushed to finish so that they could get to another job. The salesperson that came out prior to scheduling the appointment ask if we would want new baseboard and we said no due to the fact ours were just fine. After the installers finished the flooring our baseboard looked terrible. Dried up Caulking everywhere, The corner pieces did not fit anymore because they were not numbered.I called express floorings multiple times they started a so call claim and yet no one will contact me so that this problem can be rectified.Since they won't call me back it looks like I will be paying them a visit in person. This is totally bad business and I would not recommend them at all. read more

I saw an ad, called, and left a message. I get so many scam calls a day, that I don't answer if there is no name showing with the phone call. Anyways, I got 36 calls in 3 days, with zero voice messages from the number calling. I finally called the number at night and it said it was Express Flooring, and to leave a message. I didn't. The next day they called and I answered, and they said this is Express Flooring, is this Mary ? What kind of floors are you interested in ? I asked why they called me 36 times in 3 days without leaving a message, and he said it was done automatically. It kind of creeped me out that there were so many calls in 3 days, without someone saying it was from Express Flooring, so I said I wasn't interested anymore, Thank-You, and hung up. Guess who still called the next day. If they have a system that automatically calls you, what are the chances of actually getting a hold of them if a problem arises. From what I read, quite a lot. read more