I was looking for a storage space and I've been visiting many storage facilities trying to decide which one is the best, Jose at Space storage Northridge has been extremely helpful Listening to my request first and then showing me all the possibilities one by one, Trying to see which one would fit my needs best! I am a businesswoman and do not always have time to write those comments But I truly Appreciated How professional Jose was in his job! I'm bringing another collide there tomorrow and this is just a start! read more

Francisco and Jose are so friendly and helpful! They both made this move easier. Thank you!!

It started from the top down, Jose was amazing on the phone as I was calling for a last second scramble for space. Nicole stepped in the next day to finalize my space and did everything online. The 3rd day I came to load up my space and realized I needed another 10 x 25 and Francisco and Jose made it happen...and even got me within 2 doors from my original unit/space. So it made my $400 an hour unload go quickly! Extra Space Storage has my great recommendation. Jose, Nicole and Francisco!!! Les read more

They have a good service, very clean and very safe They work with the client to get the best price.

Extra Space storage has been great for my storage needs. It's very conveniently located close to my home easy access and the staff has been super helpful when needed. read more

Great service here with Jose and his team , I appreciate them keeping the facility clean . Jose is very responsive if you have any issues or questions . I definitely recommend this storage facility to anyone looking for an affordable safe and clean site ! read more

Hello to all, I highly recommend this Storage, is very safe, they maintain it very clean. Staff members are awesome, every time I have questions, they always answer in a timely manner. I must say Jose the manager is the best! He is very professional. Thank you so much for treat me as a valuable customer. read more

This place is amazing I was in an out in min Jose h Is amazing they have the place clean an there is always parking spaces great place read more

Extra space storage is amazing! They have excellent customer service and got me situated within 10 minutes and accessing my storage has never been easier. Not only did I get an awesome deal but my unit was easy to access and on the 1st floor. The manager here is also super nice and made the area feel safe! Thank you guys for helping me when I needed a storage ASAP! read more

I was paying $190 for my rental unit but received a rate change increase to $291. I called the previous day before my last $190 payment. I was told they wouldn't know for sure until the last payment went through so I waited. When I received a call back it was confirmed that my payment increased but would give it to me for $240 including insurance. They said if I had prepaid before the last payment went through I would have been able to stick to my $190. If I had known that the previous day when I called I would have done so but they decided to wait until I couldn't prepay for it. And I just checked my account and I'm being charged $251 instead of the $240 I was promised on the phone. This is terrible. read more

I had to take a few moments to really think about how to praise Extra Space Storage. I've had my things there for many many years. Jose, your attention to detail, sense of urgency, kindness and for everything you do to keep everything in check. Jose is the example by which customer service should be based. He always comes through no matter what. I trust him with my whole heart. He is always watching and surveying the property to make sure everything is exactly the way it should be. He even called me while Im away to let me know there was no water damage from the rains and my things are safe. He is the man! If you have things that need to be stored.. this is the only place to go. Jose will take care of you and your things. A shout out to Alfredo for as well! He is learning from the best! Thank you Jose, and thank you Extra Space Storage on Eddy!!! read more

Facility is always very clean and closely looked after. The on-site staff is always courteous, present, and professional -- big help. Alfredo went above and beyond helping me with my account today. Greatly appreciated as I was having a very sad day with the passing of a beloved pet and his help brightened my spirit during an otherwise heartbreaking day. Thank you for your positive attitude, helpful service, follow-up communication, and kindness. I'm impressed with this well managed location -- always good communication. It makes a big difference! Recommended! read more

I received great customer service and support. All of my questions were answered. Alfredo was kind, knowledgeable and courteous. I highly recommend Extra Space Storage! read more

I have had my things in the storage space for approximately two years and have always had really responsive and kind customer service. The facilities are clean and very safe. There is always someone to help me out when I need assistance. I finally cleaned out my storage space and thank you for a really great experience read more

We have rented spaces here for almost 3 years and throughout our time here doing business with this property the staff have been exceedingly courteous and attentive to our needs, so much that when we moved out the area we decided to maintain our storage here because we felt taken care of and didn't think we could get this level of service elsewhere. Sincerely thank you, we will continue to recommend your property to anyone in the need of your storage space. read more

I highly recommend Extra Space Storage on Eddy Ave. Jose the manager is very kind and easy to work with.

This extra space storage facility is awesome! Jose, the manager and Juan are always professional and available to help. We have been using this facility for over 7 years and it is always clean and their staff is easy to find if we need any assistance. We continue to use this storage because we know that our belongings are safe and secure here. Thanks Jose, Juan and Extra Space for doing that! read more

Karina at this location was very knowledgeable about everything that had to do with this location, she is nice, presentable, and very caring about your needs. It's always a pleasure to have someone like her when your moving and life is very hectic! The location is clean and easy to use while moving items in. Thank you Karina!!! read more

Affordable, safe area, clean and accommodating. Good sizes available and easy to get to. You can also store a vehicle in a secured parking space. I would recommend read more

I needed extra storage to move in my garage is full so decided look in northridge i started shoping i find extra space in northridge has lower price and fast moved in friendly staff work in office ground floor easy drive to my unit and great hours open 7 day very clean place i highly recommended extra space storage in northridge that was my experience read more

This place was really professional. I went to other storage places and they didn't seem to have. Much of an urgency unlike extra storage space. They immediately helped me get situated with my needs and showed me around the spaces and gave me the breakdown with ease of all the details. Would definitely come back and get another storage space here. Super happy read more

Very good response from Jose and storage walkways and drive ways are always clean. Rates are reasonable when compared to others read more

Karina was very understanding of my situation and was willing to work with me. I appreciate her flexibility. I can't thank her enough

Great customer service I highly recommend this storage facility! They are very helpful and friendly. Security here is excellent and extremely clean. read more

Just moved to this storage and Im very glad I did. The customer service, attention to detail, and security are awesome. The staff is very friendly and helpful. Highly recommended! read more

I had an extremely positive experience today with setting up my storage rental. I reserved my unit online and received a call from the manager Jose within 30 minutes to set up an appointment. The lease process is very simple to navigate, and Jose was a pleasure to work with. The units are clean, well-lit, and easy to access. I highly recommend this storage facility! read more

Storage place is really nice and clean. Jose was friendly and provided me with all the details I needed in regards to the storage. Price is great compared to other places in the valley as well. read more

I am so happy I have a place I can trust. Are always helpful, and professional. I have been a customer with Extra Space Storage Northridge for almost 8 years now, on and off of course when the extra space is needed. Jose has assisted me the last couple times and he is great at what he does! Thank you everyone for customer service satisfaction! Definitely 5 star worthy!!! read more

Site is clean and well kept. Prices are very fair. Drive up access is very helpful. Customer service is great. What more can I say? No complaints. read more

This is my second time using Extra Space Storage & the service is always great. The hours are easier to work with compared to other storage facilities & the prices are unbeatable. They always have some type of special which is helpful financially as well. Highly recommend ! read more

Awful business! They reel you in with claims of low prices, once you are in, they raise the rent! I have been renting from them for over 5 years. They raised my rent from $99 to $103 and this was within a couple of years. I paid $103 for almost 2 years, until it got raised again!! Now I'm paying $114. And why? It's not like the place has any upgrade or my rental space got any bigger, or it got remodeled. It's called corporate greed!!, read more

For the price, this place is hard to beat. The staff are consistently nice and helpful. Units are not climate controlled which can be a problem, depending on what you're storing of course. But the place is well maintained. No complaints. read more

Super easy and clean. Made an online reservation and was into the unit within 10 minutes.

Thank you, Extra Space Storage, for helping our organization with our storage needs during the pandemic. Jose, Juan, and Carina are super friendly and helpful. We always have great experience interacting with them either on the phone or at their office. Keep up the good work! read more

Prices were a little on the higher end (but that seems to be common with most things nowadays) but overall I had a great experience!! Carina was very helpful and attentive. As soon as I arrived she took me on the site to view the sizes of the units to make sure I got the perfect size. She was transparent with the specials in store and online and answered any questions I had that day. The facility itself seemed cleaned and well maintained and everything went smoothly overall. *Will update with any more info as I continue to rent here if need be* read more

So, I've have had a storage unit with Extra Space Storage for about a year now. The customer service is great. The staff on sight are very friendly & helpful. The facility itself is very clean. There are lights inside the actual units! I love this, (it would be so dark without the light.) I have moved to 3 different storage units within the facility. They we're very accommodating.As, for security...The place is safe. I have NEVER had a problem or felt unsafe. This place is a gem. Definitely choose this storage co. Over all the rest. read more

The staff are following all safety standards and have shields to help customers feel more secure while visiting the office

Great experience and the assortment manager was very patient in answering my questions.

Jose is such a helpful and nice person! He made sure all questions were answered and reassured me that all my belongings will be safe in my storage unit. He lives right in front of the storage space area so he's able to check on the units daily. read more

Assistant manager was the one that helped me when i visited. She's very nice & helpful. The place is also nice & clean. I just dont like that the keypad is located on the other side. So if u are alone u have to get out of the car to punch in ur code, same way upon going out.... And the first time i was there to put some stuff on my unit, i got caught up with time. I didn't notice the time bcoz i was arranging the stuff inside so it will fit. They close at 10pm & i was at the gate at 10:03 but my access got denied then i had a hard time calling the number posted then they had me wait for 45minutes to get out of the premises. So i just sat in my car while waiting. I know its my fault to not know the time but i mean they should have a grace period so if anything like this happens again. read more