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    Extra Space Storage

    4.6 (47 reviews)
    Open 6:00 am - 10:00 pm

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    2 years ago

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    Emily S.

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    1 year ago

    Francisco and Jose are so friendly and helpful! They both made this move easier. Thank you!!

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    2 years ago

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    Emily S.

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    2 years ago

    They have a good service, very clean and very safe They work with the client to get the best price.

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    Emily S.

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    3 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    4 years ago

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    4 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    3 years ago

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    4 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    4 years ago

    I highly recommend Extra Space Storage on Eddy Ave. Jose the manager is very kind and easy to work with.

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    Emily S.

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    4 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    5 years ago

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    Emily S.

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    5 years ago

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    Emily S.

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    3 years ago

    Karina was very understanding of my situation and was willing to work with me. I appreciate her flexibility. I can't thank her enough

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    Emily S.

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    4 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    6 years ago

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    Emily S.

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    6 years ago

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    Emily S.

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    5 years ago

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    7 years ago

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    Emily S.

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    6 years ago

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    Emily S.

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    7 years ago

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    7 years ago

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    Emily S.

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    6 years ago

    Super easy and clean. Made an online reservation and was into the unit within 10 minutes.

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    Emily S.

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    4 years ago

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    Emily S.

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    4 years ago

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    4 years ago

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    Emily S.

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    5 years ago

    The staff are following all safety standards and have shields to help customers feel more secure while visiting the office

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    6 years ago

    Great experience and the assortment manager was very patient in answering my questions.

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    Emily S.

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    8 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    It started from the top down, Jose was amazing on the phone as I was calling for a last second scramble for space.

    Mentioned in 15 reviews

    Read more highlights

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    Scout Relocation

    (54 reviews)

    Reseda

    Recently helped my cousin move with Bison Relocation. Great experience! The team showed…read moreprofessionalism and efficiency throughout the process. The customer service provided a clear quote that was agreed upon from the beginning, and there were no hidden fees. On moving day, the team arrived on time and efficiently packed everything securely. They paid close attention to detail, making the entire process smooth. My cousin's belongings arrived at her new home promptly, and unloading was hassle-free. (She also didn't have a ton of stuff, so that could of been why the process went so smooth) Recommend everyone take pictures of all their belongings before the move, take pictures of all the items being loaded, and etc. Always good to have proof to prevent any issues.

    Look at what they did to my boxes. They stepped on, smashed and ripped boxes I paid for. 251 cubic…read morefeet cost me $1745 plus a $100 tip to the guy who showed up in an 18 wheeler so he wouldn't charge me for the elevator. The 18 wheeler was very embarrassing and blocked other residents from moving into this brand new complex with their normal size Uhauls. This company is low class trash. They showed up to my place with two big trucks and had workers that I could not communicate with. Two of the workers asked to use my bathroom and I had to knock on the door after over 20 minutes to kick one of them out. Totally unprofessional and trifling. I can only imagine what he was doing since they all looked like they were programming and reaked of stale cigarette. My TV stand is completely broken and I'm missing two glass tables. And then there's Evan the good Ole American who's in sales. He will entertain you until the pick up, after that you're on your own to deal with Lupita and dem. Good luck using these money grab evil people. I've already sent this to my attorney. Karma will take care of these people one way or another trust me.

    U-Haul - Northridge - The view from the parking lot

    U-Haul - Northridge

    (75 reviews)

    Northridge

    It could be quick and easy if the self pick up feature actually worked! Glad we had a reservation…read moreas we got there and there were only a few trucks left. Heard someone just trying to walk in without a reservation and they were turned away. Once we were helped though process moved quickly so we could drive off.

    If I could give zero stars, I would…read more This is hands down the worst experience I've ever had with a storage facility. Not only was I screamed at by one of the staff members (who clearly gets off on power-tripping), but they also locked me out of my fully paid unit with no notice whatsoever. I showed up to move my belongings and found the code had been changed. No call, no email--just locked out of my own property. Let's be clear: I paid for that unit. I don't care if all I had in there was a cotton ball--it was mine. And someone else was given access or it was reassigned without my permission. Completely unethical. Access is granted at random times, nothing is consistent, and it's definitely not what's advertised. This person picks and chooses who gets in and when. It's unprofessional, sketchy, and flat-out disrespectful. And the fact that U-Haul as a franchise allows smucks like this to represent their brand? Honestly pathetic. It's a terrible look and bad for business. I will never rent a U-Haul truck or storage unit again. I'd rather lick a doorknob at a COVID motel than give this company another dime. Save yourself the headache. Go anywhere else

    Roadway Moving

    Roadway Moving

    (85 reviews)

    Northridge

    UPDATE: How do you know a company cares? When the president of the company replies to your yelp…read morereview, and gets the issue resolved by the end of the day! Thank you so much Ross and crew!! I HIGHLY recommend Roadway Moving! The experience with Roadway started off great! They were attentive, and the personal care for our move was so nice. We loved our movers and they took amazing care of our belongings! UNTIL... the moving truck hit the gate at my boyfriends apartment building. At first they were great about it. Someone reached out and took all the information, reached out to the management company of the building etc. The management company sent a quote to Roadway for the damage, and we thought everything was in the works, and all would be taken care of. Well, its been over a month since our move, and after MANY emails, texts and phone calls we have not heard a PEEP from Roadway. This is unbelievably unprofessional, frustrating, and SO disappointing after the move itself was such a great experience. I am writing this review to hopefully get the attention of someone at Roadway, and get this taken care of immediately. Understandably the building wants to get this fixed, and supposedly someone from Roadway is suppose to come and asses the damage...but we have never heard from anyone. They are holding my boyfriends security deposit, and now I am afraid that if they get it fixed without roadways physical assessment of the damage, that roadway won't cover the damages at all and we will get stuck paying for it. THIS SUCKS. Time to step up Roadway! ....and step up they did! Great customer service!

    They moved me from DC to Sacramento costing me $15,000 then charged me $850 per month for storage…read more After I got all my stuff out of storage they had broken my TV and LOST/STOLE my couch!!!!!!!!!!!!!!!!!!! The cost of those items was $3000. They said I didn't have the right "insurance". Why did I need additional insurance to make sure they did the basic job of moving my stuff and not stealing my couch????? They reimbursed me $1500. half of what they owed me. After I paid them more than $20k to move my stuff. BEYOND disappointing.

    Best Quality Movers - Call today (800)215-3522

    Best Quality Movers

    (175 reviews)

    Northridge

    Move from Houston to Los Angeles I have a custom California…read moreking bed frame, a piano, and a massive sectional sofa. I was convinced something would get scratched or damaged. The Best Quality Movers team came prepared with the right equipment, padding, and manpower. Everything arrived in perfect condition. I don't know how they did it but I'm seriously impressed.

    I truly wanted to leave a positive review, but this experience did not match what was promised…read more The sales representative, Daniella, was professional and reassuring. She made the company sound organized, reliable, and worth the price. Unfortunately, what followed did not reflect that impression. Although the company presents itself as a California-based operation with its own fleet, our belongings were transported more than 2,000 miles in what appeared to be a standard rental truck with a trailer attached. Our suitcases were placed loose in the open back of the truck exposed to dirt, weather, and potential theft. They were not transported in a secured moving vehicle, and by the time everything arrived in Florida, several items were dirty and damaged. The delivery process was especially frustrating. My husband was pressured into helping unload everything, yet they still expected a tip afterward, but he did most of the heavy lifting.We were also charged extra to have our items brought to our door, even though the truck could have parked directly in front of the building. The driver simply chose not to because it was inconvenient. We had missing and damaged items, including lamp parts, table legs, and a damaged KitchenAid due to careless handling. While the pickup crew in California was professional, the delivery team was disorganized and rushed. To make things worse, we were told at the last minute that our building supposedly didn't allow Saturday deliveries. The driver said our belongings could either be left on the side of the road or placed into storage at our expense...even though we paid for door to door delivery and were never informed of any restrictions and this is a very long move as is. This was not an inexpensive service, and the experience did not come close to matching the promises made during the sales process. When a company positions itself as premium, the gap between what is sold and what is delivered becomes impossible to ignore especially when they try to charge you extra for every step of the way. I wish my experience had been different, but unfortunately, it wasn't.

    Pure Moving Company

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    (2.2k reviews)

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    Joseph and Gelbi took great care of us during our move. They texted us upon arrival and were…read moreefficient with moving all of our stuff. All of our boxes and furniture were carefully moved to our new home. Both of them were extremely friendly and offered us the best moving experience possible. I highly recommend Joseph and Gelbi at Pure Moving to help you with your next move!

    Pure Moving Company made our recent move as smooth and stress‑free as I could have hoped for. We…read morewere moving out of a single-story SFH in San Francisco into a multi-level townhouse with a mix of elevators and stairs, and Fito and Stas handled every step like true professionals while keeping a smile on their faces the entire time. From the start, they took the time to walk through our home and clearly ask about everything we wanted to move so they could mentally map out how to load the truck efficiently. They were extremely diligent with protection, using blankets and/or shrink wrap on all furniture and electronics, and they were very by the book when it came to reviewing the contract and confirming details. I especially appreciated that they checked all electronics before and after the move and even had me climb into the truck at the end to verify that nothing had been left behind. The move‑in was just as smooth. We had labeled certain items to go to one level and others to another, and they followed those directions perfectly, with everything ending up exactly where it was supposed to, with no damage and no confusion. Their organization and care were obvious in every box/container they carried and every piece of furniture they placed. Moving is usually a very stressful experience, but Fito and the Pure Moving team made it feel manageable and even reassuring. I found them to be excellent in every way, and I would highly recommend both the company and this specific crew to anyone looking for reliable, thoughtful, and professional help on moving day.

    Extra Space Storage - selfstorage - Updated May 2026

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