I purchased a chandelier in Palm Springs that was quite fragile and too large to move by…read moreconventional carriers and needed to get to Seattle. Shipping Services USA did a brilliant job of packing and palletizing the light. It arrived promptly and intact. Kudos!

This company did a fantastic job preparing our art work for moving. We had many complex delicate…read morelarge and small art pieces, including one needing to be crated. Everything was packed very well and arrived without any damage. Jose responded quickly to our multiple questions and worked with us to have the items ready for the movers on a tight deadline. I highly recommend Shipping Services USA.

What a great company to handle your move!…read more Steve Labrano provided an estimate for our local move in Palm Springs. Steve is professional, prompt and puts you at ease with his knowledge of moving, and readily answered any questions, prior to the move. He even personally dropped off wardrobe and moving boxes the week before the move. Moving day, the crew showed up within the arrival window, and got right to work upon arrival. Our hats are off to Tony, Jaime, and Fernando. Great team and took great care when wrapping our furniture, and to care not to nick walls or the furniture. The guys kept us informed during the loading and unloading process. Tony made sure we walked through both residences together to make sure everything was done to our satisfaction. If you need great movers, go with this company. They are professional and a great value for the level of service provided. Keep up the great work!

Customer service: F Ease of rental: F…read moreQuality of units: A+ Safety: C+ Ease of finding unit on own: A+ My experience: F Happiness with the facility overall: B+ (could use an app so there's no code to memorize) I arrived just in time at 5:40pm to a locked office door. The man inside begrudgingly came and let me in, did not introduce himself at all and I still don't know his name he told me he was the only one working there for the past two weeks and he closes early because he has a 15 minute checklist that he needs to go through before he leaves. So even though the time says open until 6 PM they actually close at like 540. I'm not a complicated person I'm not a take a long time kind of guy so I was fully prepared to just sign some documents and be on my way. I knew it was close to closing time and I wasn't going to take up this man's time more than like three minutes, but instead he had to sit me down at his desk as if I was a student in trouble and proceed to dump on me about how he's the only one that's there and even though I was told by the Customer Service people over the phone to just come in to discuss a lock situation (cause you need a super special cylinder lock which they alone have the master key to which I don't find comforting at all and so I attached two of my own locks to my unit.) apparently I should have known beforehand not to listen to the Customer Service people over the phone which he proceeded to drill me about as well. At this point I had about enough and I was just wanting to move into my unit and get things started so my patience was thin and I finally cut this man off and I said "OK what do I need to do to just move in right now" and he told me that I could sit in my car out in the 110° heat and do everything online because his checklist. I was completely insulted, I went outside and started a online check-in which I would've done beforehand again had the person over the phone at Customer Service not told me to "just come in" to see if I can get the lock price ($20) removed so while I was doing this out in the 110 degree heat, the move-in special suddenly disappeared so I tried calling them, I was person number one in line and I had zero people ahead of me and Customer Service would be with me momentarily. I listened to this and sat there for 20 minutes while it told me I was number one in line and zero people ahead of me. During this time I went online to chat to Customer Service on there which to my dismay was only a basic function AI bot. ** just a quick note to companies you really need to stop putting these bots as your main point of contact and making it so impossible to get a hold of someone, these bots are nothing more than redirection hyperlinks with an algorithm meant to direct you to different parts of the website in case you're too stupid to find them on your own. If it was something I could solve on my own I would just do it. You need to stop Underestimating the everyday Customer and make it more simple to just contact a live person, and also by the way making the bot take a couple seconds before it gives iT's algorithm Answer doesn't convince us anymore that it's a Human typing out an Answer, It just infuriates us** off my soapbox. So by the time all was said and done I managed to just work around it open a new browser in incognito mode go and managed to find the promotion again, paid the stupid lock fee because, whatever at this point, and moved into my unit. Oh but I should also add before doing so, I actually had to drive away to go charge my car because this whole process took so long and I had to run the AC the whole time because the 110° heat. The facility itself is actually not bad there's a sense of creepy atmosphere after the sun goes down when you're outside but for the most part it's very secure inside, people cannot hop from one paddock to the other via the ceiling which happens at a lot of these places. this was just my personal experience and my review of it, I did decide to stay at the unit because I was very happy with overall facility I sincerely hope my experience is not your experience.

FedEx customers beware!! FedEx lost my package and will not…read morereimburse me for the contents and or the overnight shipping I paid for. In addition, if you get through to customer service, you're just gonna have a conversation with Haji or Muhammad from Pakistan, this is intentional. Please take note!! I fully support the vandalizing and sabotage of their unattended trucks! This will be posted on Google reviews as well FedEx sight.

Fed Ex has a very lazy and incompetent delivery driver. They have no clue about their deliveries…read moreand they can't keep their delivery schedule up to date. Expecting a delivery today between 8-12:30 then i was sent message delivery changed 2:30-4:30. Called Fed Ex literally on the phone with them get a message delivery attempted no one home. Mind you I left a note on the door that i was in the back of the house. Driver took a picture and left no notice no attempt to knock on the door since my dog would have barked nothing just a lie and a picture of my door from the street including my note to the driver. Now delivery will be postponed until Monday while I am at work. What an absolute joke thanks for making me waste a day off and lose a day of pay.

We recently had our household goods packed by Acme for our move. After at least 10 moves throughout…read moremy husband's career, they easily rank as one of the best companies we've worked with. The crew was professional, careful, and took the time to pack everything thoroughly and securely. We truly appreciated their attention to detail. A+ experience--highly recommend!

They were very helpful, respectful and timely. Great care was taken protecting my furniture.read more

Went in asking for help to package items to check on the plane and the owner was extremely helpful…read moreand friendly and took the time to personally package my fragile bottles with care and precision. Very affordable too! Highly recommend for your packaging/shipping needs.

One word Dan! What an amazing person and establishment. So patient and helpful. I will definitely…read more recommend and frequent this business.

When a problem comes along You must ship it…read moreBefore the cream sits out too long You must ship it When something's going wrong You must ship it... This place makes it easy to ship it. Easy pease. 5/5 Service Had to make a Quick stop to return an Amazon package. They also have a kiosk on the side for Amazon returns (Didn't use it this time). No line just walk in and out. 4/5 Parking Located in a shopping center with a market but plenty of parking. Not too many spots up front but get those steps in. So if you need to ship it swing by this UPS store. Psalm 138:3, God bless

I went in to do an Amazon and TikTok return Heather assisted…read moreme with my transaction, she caught that I was on the phone with Amazon customer service and kindly offered that I could step aside to take care of my call while she helped the next client then come back in. Additionally, a returned item was customer packaged, but what Amazon doesn't make clear when it says original packaging. It doesn't just mean the manufactured box but also the big box that it came in with other items. Instead of turning me away, she nicely explained that to me, but said she can help me out that this time. I really appreciated that.

Always greeted with a smiling face and I know that my mail and packages are safe at that facility!read more

Disappointing. I brought products for packaging and shipping on a Friday afternoon at 3:36pm and…read morepaid for delivery and supplies in the total amount of $67.89 for a Saturday delivery as evidenced by my Aim Receipt. Three days later, Monday at 430pm, Fed Ex Tracking still showed my package at Aim Mail Center. Upon calling, I was told that I arrived on Friday after Fed Ex did their last pick up and that delivery service and time of delivery is "not guaranteed", Even when printed on your receipt. According to the Fed Ex website, today, Monday at 437pm Aim still has my package, so it is difficult to believe that I missed the last pick up on Friday. The lack of transparency and honesty when dealing with customers here is unfortunate. I will reconsider using them in the future and go to the other Mail Center located on S. Palm Canyon.

This company was horrible. I scheduled with the owner two weeks in advance for a move that was 100…read moremiles. I drove down and had everything ready to go for the move. Day of the move!! No call no show. I called after an hour and was told he had a flat tire. He was going to call me in a hour. The call never came. No apology or anything. See the photo's below for the confirmation and agreement emails we exchanged.

Complete disaster . They moved our things and have over 25k in damages and a lot of missing stuff…read moreof ours (about 10k) not to forget we have tons of boxes that are not even ours !!!! As I have tried communicating with Ross about the missing and damaged items he refused to return my txt and calls. I also did not appreciate his crew being so disrespectful to my handyman and partner . I will be going full force now to not have his license suspended but have him reimburse all damaged/family heirlooms and missing items I forgot to add they got grease in our moms urn !

If you need Movers, Jay's is by far the best I have ever dealt with! Came on time, courteous,…read more polite, helpful. Just wonderful. The price they quoted( very reasonable by the way) was exactly what they charged. ( no hijacking your things on the truck till you pay extra) . I just cant say enough about how great they are. A+++ 5

Jay and crew responded ultra fast to our request for a heavy item move. They were able to squeeze…read moreus in between jobs on the same day I called. Always friendly and professional. This time we had a massive outdoor to move from the street into place within our yard. They came ready and had the table placed in no time. Previously I had hired them to move a large sectional sofa that could have taken many more men than it did. Thanks again, would recommend.

Vivian at M&M was more than helpful to give me great service Boces as a notary, but also provided…read moreme with cool water since it was a day where the temperature was 105. I would definitely use them again and the most reasonably priced in the valley.

Vivian at Mail and more was just wonderful. I had a large package to drop off and she came out and…read morehelp me to take a picture of the label and even help with the UPS man. Highly recommend very friendly and very helpful. Thank you, Russ Clarke