Sign up was quick and it was so convenient receiving a gate code immediately via the app to enter and start loading. They also include a lock in the unit if you need it, which you can return to the office for a refund if you have one already. The manager greeted me as I exited and he was very helpful in letting me know the hours and how to exit the gate easily. So far so great. read more

The good is i was able to get into my storage same day, Bad News is the manager "Michael" profiled me at around 5pm by jump scaring me and telling me we had a curfew of 6am access time till 10pm... i asked for his name again while departing it read what it read again it was 5pm!!! Not 9:45pm or 9:30... 5pm if my stuff goes missing we know who did it!! I told him too! read more

Mike makes the storage experience a lot easier. His customer service is very impressive and we appreciate that he's always willing to talk and help answer questions as well as possible. The location is nice and secure also. read more

There was a bit of confusion with a storage unit that was set up by a third party on behalf of my company, and I wasn't sure how to get it sorted as my calls to the third party service were not being returned. I stopped by this Extra Space Storage location on Miramar Rd and was helped by a woman employee (I didn't catch her name, unfortunately) who was friendly and tried her best to assist with the situation. The next day, I called and spoke with Mike, the manager, who was very helpful in clearing up the misunderstanding. He took the time to explain everything clearly and made sure the account was properly set-up, and aligned with our company's needs. I appreciated his professionalism and willingness to help. Overall, the staff was courteous and the facility seems clean and well-managed. I'd recommend this location if you're looking for reliable service and a team goes above and beyond to make sure you are satisfied with the service provided. read more

extremely disappointing! price doubled in 9 months! rip off! the explanation. we are not a long term rental!!!!!?????!!!! to me that's a rip off! read more

If I could give a million stars I would, for Mike! This was my first time ever renting a storage unit and I was so hesitant on renting a storage unit and Mike was just the most kindest, helpful, and dedicate human you can ever meet. He really goes so above and beyond. Walked me through the whole process, ensured security of the building etc.. read more

Watch your stuff here folks. The ~one foot gap between the wall and the ceiling, along with their policy of not securing vacant units and not securing their buildings at night allowed someone to climb through the gap and steal a bunch of my stuff. Also, the place smells like garbage. Not sure what they can do about that, but damn... it smells so bad when you go there. read more

I booked a storage unit online. It was an easy website to follow and I got everything done online. I got a 5 x 5 to store some home supplies while I was in a process of moving. They have a dolly and storage elevator to help with moving items. I decided to close my storage unit because I found a place to live. I wanted to know the process of closing and to see if I owed any additional fees. Mike Strizak was the front desk representative at the time. He also let me in a few minutes early before opening time. Mike personality was radiating, he's funny and answer all my questions. He made the closing process easy and I would highly recommend you guys to come here for your next storage unit rental. Thank you for the easy process and amazing customer service. read more

Recently, I rented a storage unit at Extra Space. I was impressed with the cleanliness of the facility and grounds as well as the customer service. I rented a unit on the 2nd floor. So I really like using the lift for moving my items upstairs. It makes it convenient and helps me not to over work my back. I thought the price was affordable compared with other storage facilities. read more

Very friendly and great costumer service! I had to cancel right after making a reservation but they were so nice to just cancel the transaction and were very understanding. Will be coming back when I need a storage! Highly recommend! read more

Today was my bad day in my life, I was so angry because I try to work it out to keep my stuff with the Manager- Mike for my late payment of 2 months & 2 weeks rent but he was so rude and said no want to talk to me , no discuss unless I pay them the total amount of $358.60 in cash by 1:00 today ,( and I didn't understand why it went up this much when I only own them from April 05-2019 to Jun 19 -2019 , so my rent is $67/month plus insurance it's $14.20 per month. I agree to pay to keep my personal stuff, it's really mean to me because it's family memorie and all my paperworks ,personal stuff in there sine I lost my job , I lost the place to live. And there is no way I could get cash for him until tomorrow. I have loaned the money but deposit in the Bank yesterday and the cash will available tomorrow not today ( I came to the bank this morning before I came to the Extra Space Storage Office And I requested him to listen to my situation and give me one day to get cash or I can write a check and he can cash tomorrow . But he strongly said no & don't take any kind of payment except cash , and he did not want to listen to me. I was like please please or give me until 5-6 p.m today I could have enough time to go to sell my car and can give him cash but his answer was NO! NO! Have to be in cash before 1:00 p.m. Finally I called my cousin at last minute asking for emergency help with cash, and i came to asked Mike to give me a nother half an hour for my cousin to bring the cash for him but he still no , have to be by 1:00 ( my cousin lives far away from this this storage. And I couldn't make it, while I waiting for my cousin ,I saw many people came to the store but I didn't know what was going until I feel that something going on and I came in the Unit , I was so mad & so angry because he show people my stuff ( I guess ), I was like " Please don't touch my stuff!!! ) but Mike he was angry told me to "get out!". Finally when people walk down downstairs from my unit, I was afraid that Mike going hurts me, I walked out . My cousin came in . But Mike still not give me a chance. Later Mike came out from the office with the business card with the phone number on it -j Michaels Avctions and tell me to call ,and I asked him is my stuff still in my unit ? & why I need to call this? ( because I still hope in God that I can get back my stuff) ,but he said " No! All gone ". To all readers: English as my second language, I don't understand English well ,this is my fault , that why I didn't understand the word " Auction " in the E_mail that Tom ( other Staff) send to me a week ago. I thought that I scheduled to moved out on the 19 of Jun and everything ok. And I know that he - Mike was do his job and & by the policy . But please ! Before you do anything making sure that client understands all what going on because not everyone understanding English. I lost all my personal stuff now, specially family pictures I'm like I lost everything. Please help your friend, your family members when they in crisis time . Do business but with your heart , please don't force customers,don't threaten them & helping understand what going if they don't understand English. Please don't break their heart . Thank you very for your time! read more

Extra Space Storage - And the second picture that the mail I decided to moved out on the 19 of Jun mean today. - Self Storage Near Me - San Diego, California

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Mike the manager is the best!! This place is very clean and secure. You won't find a better value anywhere in San Diego. Thank you!!

I've been renting here for a little over two years. I have moved twice since then and there is another Extra Storage closer to my current address. I will not move from this location because of the excellent customer service I've received from this location. Mike the manager has helped me with all of my questions and concerns. I just downsized to a smaller unit and the transition went so smooth. Great customer service makes all the difference! I am a loyal customer because of that. Thanks Mike! read more

Safe, convenient location to store your valuables. Month to month rental payments; however, Mike (the manager) was extremely helpful, generous, and understanding about my need to move stuff out before the end of the month. He prorated it so I was only charged for the days I used the storage unit, rather than having to pay for when I wasn't there. Great customer service from start to finish. I would recommend this location to anyone looking for a cheap service with an honest and caring manager who does his best to make the experience of renting a storage unit easy and enjoyable. read more

Literally great, worked with me all day and took time energy too help, Tom was especially helpful.

Really great location! It was clean and we never had issues getting in or out or anything else. There was one time the elevator didn't work, but we went there SO many times that the fact that we only saw it not working once is pretty good. What makes this location stand out is the manager (I'm assuming he was the manager!). You can tell he loves his job, and it makes doing business there pleasant. He is very upfront about any fees that may be charged and how to avoid them. He made sure we knew everything in our agreement, instead of just relying on us to read it. It sounds simple, but that can really save people money! He was super nice and friendly and helpful whenever we saw him. If we still lived in the area I wouldn't hesitate to do business there again. Enjoy! read more

This has been an excellent storage facility for me and my family. It is easy to access and is never too crowded. Management is very polite and helpful. Would recommend this place to anyone! read more

I rented a storage there recently and their customer service is horrible (especially Sandra). They have only one cart available to accommodate more than 200 storage space. Their elevator always brakes. I will move to another storage unit as soon as the contract is over. . Furthermore, this storage place always fluctuate the price of the storage compare to other storage that I had rented in the past. I believe once you sign up to particular price, it should stay the same. The new rate should be applied to the new people that just or about to sign up to the storage.PLEASE DO NOT RENT FROM THIS STORAGE FACILITY!!!! read more

Great storage facility with excellent hours and great prices. You will have to bring your own lighting if you come at night but that is up to the individual. Very happy so far. read more

Really enjoyed having my stuff stored at this location. The facility is clean and friendly staff. Easy move in and out process. The only thing I would say needs improvement, is to have an elevator or conveyor belt for heavier and bigger items to take up to the second floor. But it was a good experience overall! read more

I used this location to store my items while I went on deployment. The manager Mike was very helpful with answering all the questions I had as well as giving me additional information so I could pick the right unit for my needs. This was my first time getting a storage unit and Mike was able to make it easy and painless through the whole ordeal. If I ever need a storage unit again I will gladly get it again at this location. read more

don't miss your chance with this great opportunity... peace of mind...clean, secure, and convenient!!!! extra space storage, 8192 miramar road!!! mike strizak, the manager, has each and every time gone above and beyond the call of duty for me!!!! his sincere, personal, patient, and professional demeanor was, and is to date, truly appreciated!!!! thank you just does not seem to suffice how much you have made my experience at your establishment very pleasant and stress free!!!!! without hesitation and or reservation, i highly recommend this storage facility !!!! please do yourselves a big favor, and seek out mike the manager!!!! he truly cares to help with all your needs!!! don't let this fantastic opportunity get away....... read more

This place is conveniently located, clean, well lit and very secure. Bo takes great care of his units and his customers. I highly recommend this storage facility. read more

Mike Strizak the manager at the Miramar was so amazing to work with! He was extremely helpful and a great conservationist. I would definitely recommend this location to anyone looking to store their belongings :) read more

I store my RV. The manager is very helpful and is onsite. The gate hours are convenient. It's well kept and feels safe and secure.

Extra space storage was extremely helpful setting up a nice large 10x25 unit. Rented the space for about 3 months and had zero issues when I wanted to move my stuff out. Some places try to charge you for leaving mid-month but they were awesome about only charging me for the exact time I used. It was nice and clean and always felt like my stuff was safe. read more

Online price was $66 when I showed up they tried to tack on an additional $13 a month for insurance. Insurance is supposedly required for their facility. Who do they think they are the DMV go fuck yourselves read more

Great storage facility. Staff ALWAYS helpful. Lift/elevator in working condition with carts available. Storage unit clean with no pests. 5 star review well deserved read more

I went to rent a storage unit here and the customer service was great! It was an easy and smooth process and the employees there (Tom and Stephanie) were super friendly and seemed like they really cared! Would definitely recommend renting a storage unit here! read more

This place is awesome! Mike was super helpful and made the process very easy. He explained everything I needed to know about renting out the storage spaces for my needs. Very friendly and would used this location again any time!! Ample room and clean facilities. Thanks Extra Space! read more

8192 Miramar San Diego location: Buyer beware. While this is a clean facility and signing up was effortless, the company decided to increase my rent 23.5% after the initial 5 months for a 10'X25' unit. When initially signing up I had asked the then local manager of the Miramar San Diego location what I could expect with increases down the road and he said 5-10% was typical. Well, this was basic 'bait and switch' in that they claimed the rate was an internet special. Faced with such an increase I moved all my property to another location in the area for less money per sq ft. Also the manager I signed on with moved on to wherever. read more

They are great here. I had all the help and all my questions answered. Most affordable storage unit we had found. Everyone in the office was super nice and actually took time to talk to me, not just about the unit either. read more

Bo was great! Got me set up with everything I need, was very friendly and explained everything well. Highly recommend!