Very bad service. The people are so rude. I made an appointment online, but nobody called me back. I called them, they pushed me around. Looks like they don't care about the business. In the whole process, including eye exam, they are not professional. read more

I visited the new location, friendly staffs, excellent services, lots of choices of glass frames, 100% recommend!

I came in here for a routine eye exam and found the process to be quite extensive. They have newer technology and did everything with good care. Lily was super helpful in picking out a frame. Would recommend this place. read more

Very professional and friendly staff. They just moved to a new location, and it looks great!

Very clean office and friendly, professional staff. I got contact lenses for the first time and Lea was super patient with me as I put them in. The doctor was very professional as well and saw me in a timely manner. Would recommend! read more

They have moved to a new spacious location. Great service and very patient staff with my kids. Thank you!

Had my annual eye exam at the clinic and it was smooth and a very pleasant visit. All eye tests ran pretty smoothly, explanations before each helped to really understand how the staff was checking the eye health. Additionally, the doctor again explained the tests results later in details which added another layer of confidence and satisfaction to this visit. Finally, the final staff member came in to talk in detail about the prescription and frames + lenses, very transparent and helpful overall. I'll be back here to get my glasses made and for the next annual exam. read more

My family and I always come here for eye check ups. Great service and wide selection of glasses. All the staff are very professional and helpful. read more

Nice optometry with helpful staff!!! Definitely recommend people coming for prescriptions and contact lenses

It was my first time eye checkup for my kids here at eye boutique optometry. It was a sweet welcome. No rush. Dr. Chung was very patient and explained the problem well and the various options for treatment and glasses. They were not pushy at all. I was happy I chose eye boutique optometry. I recommend. read more

Eye Boutique Optometry is very effecient, clean, using modern equipment and very friendly. An easy experience getting my first pairing glasses. . read more

Very nice optometry. Dr. Chung and her staff are very professional and kind for the first eye exam in the US. They are patient and answers a lot of questions about vision insurance and my benefits. read more

Me and spouse visited them for our eye exam and getting new glasses, I don't think I am going to visit them again : 1. We went during time when we were not getting vaccinated, but only the health care worker. One of the worker there was hardly wearing proper mask as it was constantly getting below her nose, and also the Dr. was closing the door making the area less ventilated. I felt very scared due to this. 2. We in total ordered 4 pair of glasses, and they did not even gave a single bottle of cleaning liquid. When i asked for one, they asked for $5. 3. During ordering they had taken various measurement so I was hopeful they would fit good, but the glass does not fit proper at all, to the degree that most of the time I end up wearing my old glasses. I had told them and they even asked me to sign waiver that further adjustment might break the frame and they seemed least interested in fixing the issue. read more

This store is so good! They helped me choose the right glasses and max out my insurance with warm attitude. Especially Justin, he is the expert of lens. read more

Staff is managing the place well. I was taken in for my appointment in time. It was a bit busy yet I didn't have to wait. Staff rotated around to make sure I'm getting taken care of and my time felt valued. Dr. is soft spoken and went over my eye health in detail. Overall very happy with the place. read more

PASS. Dr. Ngo isn't here anymore. They say hindsight is 20/20, and thanks to Dr. Christine Ngo my vision is as close as it can get to it. This optometry is weirdly located within an asian (mostly Korean methinks) shopping complex. I like that I can keep myself busy with sweets from Paris Baguette, grab a bite from one of the many Korean food vendors at the food court, or grab a lotion from the Face Shop should a wait occur. I didn't have a wait for Dr. Ngo, so they had to wait after the appointment. My visit with her was informative, quick, and pleasant. They sell designer frames (Gucci, Chanel, etc.) and even prescription circle contacts (remember Lady Gaga?). If you've got VSP, they take that here too. read more

Came in for our daughter's checkup. The doctor and the staffs were very helpful and friendly. Recommend to others.

Dr. Oh is the best eye doctor around here for Ortho-K therapy. She's incredibly nice, professional, and genuinely cares for her patients. Throughout the time I've been seeing her (She's been my eye doctor from elementary school thru middle school, and when I moved back here a few years ago I came back to see Dr. Oh), she always clearly explains the state of my eyesight, and always answers any questions I have regarding eye care and health. I've been seeing her since I was in elementary school, and thanks to her expertise, my eyes are still 20/20 without any sort of corrective contact lenses or glasses during the day. I would highly recommend her to anyone who is looking for an eye doctor, or looking to try Ortho-K therapy to correct their vision. read more

I came in 7 years ago with -8.00 vision and now I can see during the day with no contacts or glasses. Even in college, I can wear my contacts at night and have no issue. read more

Friend got a last minute appointment at 4:30 PM and the staff enforced COVID-19 precautionary practices from arrival to departure. They was very helpful in frame selection and did not rush my friend into a decision, despite the late appt. All frames tried on were placed in bin for sanitation/disinfection afterwards and no other customers were in the store during our scheduled slot. The doctor was very personable, attentive and thorough during the exam. She offered explanations along the way, and encouraged questions. Optometrist as friendly and energetic despite getting us in later in the day. There was no compromise in customer service due to late scheduling which was greatly appreciated. read more

Wonderful, friendly, quick and to the point. 2nd year here and this go around they got the Pink Floyd retina scanner thingy that is cool. They take a photo of your eye then show you on their computer all parts of your eye(looks like an alien planet" Very courteous and I was in and out. We have a bunch of our co-workers go here to because they make everything easy and quick. read more

The Dr. is wonderful here, but the manager has an attitude, similar to what other customers mentioned. Had been seeing the Doctor for almost 10 years. We wanted a larger frame for our daughter, as I expect the frame to last for 2-3 years, which anyway should not be her concern. I am going to call VSP to report her unruly behavior and also to BBB. This place use to have some very good people, and I can understand why they chose to leave. Not going back until they apologize for this mistake and get rid of this manager. Replying to comment from Kate: Firstly, you have a very few selection so was asked to look on your screen for frame selections, secondly the size recommendation was from the office staff that helped and agreed to the size that fits. Lastly, as a parent we chose the frame we want, and you should keep that suggestion to yourself and stop accusing customers. Reply to second post- I am not sure what are you referring to? We took an appointment almost a month ago for Monday at 3 pm. The appointment time was confirmed and we also received a reminder call. We arrived before time and there was no issue with the checkup, the issue the manager raised is on frame selection, there maybe some misunderstanding on your part as to who said what, clearly we are asked to select a frame from your online selection and we obliged. I am not sure how else we would've tried it on if the frame selection is online. Obviously the office staff doesn't respect customers and accuse of wrongdoing when in fact these accusations are false and the staff has no right to interfere with our selection. Lastly because of your office staff we lost our insurance benefit. read more

very good service and prices for frames staff is very knowledgeable and professional will definitely recommend 10/10

Very clean spacious office. Front desk staff very friendly, efficient and pleasant. Was in and out quickly but not rushed. Great experience would recommend! read more

The staff were always kind, considerate, and welcoming. They made sure that I'm comfortable and okay. Dr. Oh always made sure that my concerns and questions were answered. So I suggest checking them out!! read more

I've been coming to Eye Boutique Optometry since I was 6 and I've always had great experiences with Dr. Oh and the staff. Dr. Oh has always ensured that I get the best for my needs and is constantly looking out for my concerns. She is also extremely sincere, loving, and it's clear that she truly cares about her patients! The staff too are very friendly, thorough, and accommodating! Would definitely recommend coming here! read more

I visited for the first time. Staff are good and check-in was smooth. All went really well.

I had an annual eye exam plus contact lenses fitting with Dr. Justina Cho. She was very patient, professional, and she made sure I was happy with the contact lenses. I actually went back 2 other times to adjust my fitting, but she's been super nice and helpful each time. In the end I didn't purchase contact lenses with them because of better pricing elsewhere but I'm glad they didn't try to pressure me to order with them. Overall I'm very happy with my experience there. Highly recommend Dr. Cho! read more

From the moment I walked into Eye Boutique I was greeted by energetic && helpful employees. I brought in an outside prescription, with no insurance to cover my lenses or frames. They helped get me the best deals possible & treated me like I was a long standing patient. My parents recommended me to this office & I was super hesitant at first but after the encounters I had with the office staff I'm super happy I went to them for glasses & contacts. Keep up the contagious energy! read more

Had an eye exam there then bought a pair of computer glasses. The staffs' attitude is OK, the doctor was nice and patient, some exam apparatus was malfunction, I ended up repeat the procedure twice. However, the computer glasses I got is barely better than my existing $12 glasses bough from Amazon, and they charged my $100+ out of pocket ($150 was covered by my plan), feel they just ripped me off. Not recommended. read more

the appointment with the doctor went smoothly and all the eye examination were completed

I am regular customer of this eye boutique optometry. I feel so comfortable when I was visiting here. All staff are polite and friendly. The doctors are very good and experience. I will refer all of patients visits this place. read more

The doctor was very friendly and I applaud her for her expertise. However, the staff was quite unpleasant and extremely unprofessional--whether it was how they handled the patients or just their display of poor attitude. When asked for clarification about pricing for contact fittings due to confusion on insurance, the staff worker was rude, impatient, and gave negative body language. I was promised to have my contacts delivered within 3-5 business days but did not receive them. I called the office, left a voice message, and emailed them, only to have a stale response via email one week later. My contacts came 16 days late which has never happened in my 8 years of receiving contacts. Though my experience with the doctor was quite positive, I was disappointed at the unfriendly staff and lack of professionalism. I will not be coming here again. read more

I am trying to get OrthoK for my son. I did OrthoK consultation, eye exam and prescription glasses with Dr. Oh. I didn't choose to do OrthoK with her. Her price was way much higher than other places. She even charged for $150 for 2 of the exams not covered by insurance. Later, when I went to other places for consultation, those test are FREE! I felt so ripped off. It was an okay experience for eye exam and prescription glasses. The technician was not very experienced, it took quite a while to get the exams done on 4 equipment. When I picked up the glasses, they told me to make an appointment for fitting and adjustment. So I did 2 trips for the glasses - 1 for pick up, 1 for adjustment. However, at our adjustment appointment, there were a few walk-ins. read more

People work in this office are not too smart. They don't follow the CDC guidelines and made up their own rules as far as the Covid goes, the services are not good either. Best to go somewhere else to get better services. read more

I've been a patient of Dr. Oh's for many years, even before she opened this location. I have had a great experience with the Ortho-K contact lenses, which I wore overnight for some 11 years and enjoyed good vision in the day without wearing any contacts or glasses (great for swimming, going to the beach, running, other outdoor activities...). This shop is located inside the Lawrence plaza in a very convenient location next to a large (and delicious) food court and Paris Baguette (love love love!). The staff is really nice and friendly and the selection of frames is really nice. If you have high-end tastes, this is definitely the place for you. :) I definitely would recommend my more style-conscious friends to come here, and also those interested in the Ortho-K contact lenses. read more

Had an appointment with Dr. Oh today. She is just amazing, very polite, soft spoken and professional. She put her time and efforts to conduct a thorough eye exam for me. Explaining everything in detail, answering all my questions very patiently. Front desk person was also very helpful. Explained whole procedure in detail and suggested me ways to get most benefit out of my insurance. Overall great experience. Would definitely come back next year for my annual eye exam. read more

I've been needing to get my eyes checked for a while. After the awful experience a hundred years ago at the place close to home, I reluctantly went to Eye Boutique. I was dreading it, but I was pleasantly surprised. A family friend recommended this place since I was in town. I was a little apprehensive due to the 3.5 stars, but the last place I went had five stars and was awful. so what the heck. I decided to go. Dr. Oh was very helpful and answered all my questions. What a relief. Finally found an eye place that I like. read more

Generally, I don't like visiting the optometrist office, and I definitely am not a fan of writing extensive online reviews. (This is my first yelp review. I guess that means my review is apparently unreliable and invalid, but you gotta start somewhere right?) However, my recent experience at Eye Boutique Optometry has convinced me to break my own rules, because the service I received from Dr. Noorie Dong on my Saturday afternoon appointment was exceptional, informative, and most importantly, quick. Here's the bottom line: 1. The office atmosphere is sleek, clean, and quiet. 2. The exam was efficient and effective. 3. I cannot evaluate all the doctors on staff, but Dr. NOORIE DONG, who examined me, and the head doctor, Dr. SOMI OH, are the most professional, comforting, entertaining, and non-intimidating optometrists I have ever run across. They are genuine people that know how to get the job done without annoying you, OR without trying to sell you anything you don't need during the process of the exam. I have elderly parents with poor eyesight. I'm not going to take them to some mass chain optometrist office, come on man really??.. I'm taking them to Eye Boutique. I'm not taking my kids to sears or lenscrafters or walmart or something. I'm taking them to Eye Boutique. I expect professionalism, is that too much to ask? In the South Bay, this is where I'm going to get it. Lastly, when I'm done with the necessary exam, it doesn't hurt that I can step outside, grab some Korean food for lunch at the food court, meet a friend over shaved ice at Snow Ice, and buy a sweet potato cake to take back home from Paris Baguette. If you are aware of a better optometric exam experience somewhere in the south bay, please, contact me, let me know I'm interested. I will more than happily switch. But until then, I'm going to Eye Boutique. read more

My family and I have been going here for years and highly recommend their services! They're always friendly and quick. Dr. Oh has helped our eyesight improve with RGP lens and ortho-k prescriptions. Even with no insurance, they're always helpful with prices. Love their staff and helpfulness! read more