I had issues with my 1985 Ford Ranger driving to work today. I called Long Beach Auto Parts needing…read morea part ASAP for my broken truck. This is my only vehicle, I needed to fix it asap to not miss work. They told me they would have the part sent to the store and it would be there at 3:30. I showed up at 3:30, and the owner's father was there waiting for me. The owner was sick and had to leave work, he had his father stay and wait for me because he knew I needed the part. Always grateful for the kindness and honesty from this shop. Thanks again.

Good prices and customer service. It's like to see when people don't try to rip you off. Car parts…read moreare expensive enough.

Laura helped me get the right parts I needed when everywhere else kept giving me the wrong partsread more

I needed a tail light for my Prius C. Mario found it in less than a minute. I didn't need this…read moredone in a pinch or anything like that. They're just efficient here. (And he installed it for me at no charge!) Mind blown. Such expert customer service and convenience. It's rare to get the best help at a low cost. I'll be back here regularly.

Amazing family own auto parts shop great price recommend for all your parts needs great…read morecommunication

The owner is really helpful. I came in looking for some parts and the owner took the time to show…read moreme some things to help me. He's very knowledgeable and generous with information on car parts I wasn't 100% sure about. I'll definitely be back! Thank you :-)

Went in for a quart of oil. The salesperson behind the counter was very helpful and answered my…read morequestions as well as made recommendations. I was in and out in minutes. no line no wait. Parking- On the street directly in front of store.

Came in for a battery for my car as their online website stated that this location had some in…read morestock but they didn't. Employee at the counter was helpful and also stated that they could order it or I could drive to one of the other locations that had my particular battery in stock. Didn't end up ordering it as I went back to Auto Zone to order it since they offered free installation and it is closer to my home. Was a little confused as I initially looked up Pep Boys and they must be owned by the same company. Pep Boys was the auto service side and Advanced is the auto parts store.

Cida was amazing! Professional and knowledgeable! Great customer service was provided, quick and…read morepainless.

I don't make reviews but this was really a terrible experience. I was having car trouble yesterday…read moreand stopped by autozone originally thinking the issue was something else. My husband had talked with one of the guys who apparently was a manager so he was aware we were trying to figure out what was going on. We figured out after a while we needed a new starter and my husband was originally going to fix it himself but we were able to get ahold of a family member that could fix it with more experience. We were attempting to leave except my car would no longer start. At this point the store was closing soon so my husband goes in to let the same guy whose name i was informed later on was Miguel about 2 minutes before they close that we were going to get the car towed. As we wait for our tow truck we go get money from the bank to pay the tow as it would be cheaper paying with cash. That is when we received a call saying our tow truck arrived but the towing services from the store had gotten there right before them and refused to let our towing guy take the car despite them getting there around the same time and that they told him we would need to go pick it up at their lot. All this while being 8 months pregnant was very stressful and showed a lack of communication and compassion from both the manager and the towing service they have hired. When we called to get the address to pick up our car the lady states that we should take it up with the manager because he is the one that called the towing service and that they didn't know if we were there to go to the bar next door or what the situation was but that the car needed to be out of the lot. We informed her that we were already getting the car out and the tow truck we called was there to pick up the car but they're the ones that refuses to let it go since it wasn't convenient for them to loose out on the money. We end up having to get the car towed from their lot and had to pay $577 for them to release it despite the car only being held by them for a short time. Those people themselves are scammers that call themselves "Mr C's Towing". However when we went in this morning to ask for the name of the manager and the name of the guy who my husband spoke to we find out that guy Miguel was the manager on duty but according to the manager that was on duty this morning they do not call the towing services themselves. She informed me they have a contract to come by after a certain time and that they have stickers that lets the tower know which cars are authorized to be there. She informed me the workers have those stickers and that they can give them out to a car so that they don't get towed. This was information that was not given to us by the manager my husband spoke to the previous night. Whether or not they were lying about calling the tow truck on us we gathered that they still failed to inform us there was a way to avoid getting towed if the manager would've just been a decent human being and communicated with us the same way we did with them. If they were going to call a tow tuck on us they could've told us to get the car out and if they do automatically come by after closing they could've also communicated that would happen and how to avoid it. We are now awaiting to see if we will be getting any sort of compensation for what we had to pay due to failure of a manager and the terrible towing service they work with. Overall this is one of the most stressful nights I have had to go through especially as a pregnant woman and it goes to show how some people really lack basic empathy and communication skills.

For starters, we were greeted by staff welcoming us as we entered. The store was clean and…read moreorganized and it was easy to find what we needed, and the staff were friendly and helpful. The employee with the beautiful, deep dimples assisted us with purchasing a new alternator for my vehicle and the employee with the beautiful, long eyelashes closed out the deal. I felt valued as a customer and will recommend this AutoZone to friends and family. The company needs to run all of their locations like this one.

I got five auto parts stores on the way to work, but I go out of my way to go to this one. They…read morealways have what I need and the staff is always willing to help. The manager (Hispanic, gray polo) helped me out last week and he was great with customer service.

I have to agree with Kimberly J. This place has decent quality parts and their prices are…read moreunbeatable. I ordered fenders and bumpers for my civic at a fraction of what normal places charge. I guess that would make me question this in two directions - how does this place get away with their prices being so low, OR how do other places get away with charging such high prices??

Another body shop was trying to charge me 300$ for one side mirror. I thought it was overpriced, so…read moreI drove around with my side mirror duct tapped for a couple weeks. However, upon talking to DJ auto Body, they had the one side mirror I needed in stock for 75$. I am so glad I found Dj. Their customer service is the best. I was busy for a couple weeks and was unable to pick up the part, but they were super nice about it and kept it on hold. 10/10 would recommend.

Thank you, Manny, for your fantastic service and for going above and beyond to help me select the…read moreperfect tires for my car! Your knowledge, patience, and willingness to answer all my questions made the entire experience so easy and enjoyable. Your kindness, professionalism, and customer service are truly top-notch. It's not every day you come across someone who genuinely takes pride in helping their customers and making sure they feel confident in their purchase. I truly appreciate the time and care you put into helping me. I couldn't be happier with my experience and will definitely recommend you to my family and friends. Thank you again, Manny, for such exceptional service!

These guys were great. I came here to replace two of my tires that were insanely expensive…read moreeverywhere else I looked, and these guys were honest and reasonably priced. If you message them through yelp, be aware that you may have to follow up, but it's only because they have so many messages that it's tough to manage. Overall, it was a very positive experience, and I'm really glad I took my car here. Absolutely recommend them.