I had issues with my 1985 Ford Ranger driving to work today. I called Long Beach Auto Parts needing…read morea part ASAP for my broken truck. This is my only vehicle, I needed to fix it asap to not miss work. They told me they would have the part sent to the store and it would be there at 3:30. I showed up at 3:30, and the owner's father was there waiting for me. The owner was sick and had to leave work, he had his father stay and wait for me because he knew I needed the part. Always grateful for the kindness and honesty from this shop. Thanks again.

Good prices and customer service. It's like to see when people don't try to rip you off. Car parts…read moreare expensive enough.

Laura helped me get the right parts I needed when everywhere else kept giving me the wrong partsread more

I needed a tail light for my Prius C. Mario found it in less than a minute. I didn't need this…read moredone in a pinch or anything like that. They're just efficient here. (And he installed it for me at no charge!) Mind blown. Such expert customer service and convenience. It's rare to get the best help at a low cost. I'll be back here regularly.

Amazing family own auto parts shop great price recommend for all your parts needs great…read morecommunication

The owner is really helpful. I came in looking for some parts and the owner took the time to show…read moreme some things to help me. He's very knowledgeable and generous with information on car parts I wasn't 100% sure about. I'll definitely be back! Thank you :-)

Went in for a quart of oil. The salesperson behind the counter was very helpful and answered my…read morequestions as well as made recommendations. I was in and out in minutes. no line no wait. Parking- On the street directly in front of store.

Came in for a battery for my car as their online website stated that this location had some in…read morestock but they didn't. Employee at the counter was helpful and also stated that they could order it or I could drive to one of the other locations that had my particular battery in stock. Didn't end up ordering it as I went back to Auto Zone to order it since they offered free installation and it is closer to my home. Was a little confused as I initially looked up Pep Boys and they must be owned by the same company. Pep Boys was the auto service side and Advanced is the auto parts store.

Cida was amazing! Professional and knowledgeable! Great customer service was provided, quick and…read morepainless.

My experience was super interesting, but it was such a blessing. This worker named Kiel? I am not…read moresure if I spelled it right. But I think it's KEO? But anyways, my AAA guy had to tell me to the nearest AutoZone and this is the closest one. Because my car had a misfire, therefore I had to change and replace the spark plugs. He was sweet enough to help me get them and also help me fixed them! He didn't have to, but he did. It was such a blessing HE WAS AMAZING! My AAA guy came later and bought me the rest of the spark plugs that I needed. The other worker James was amazing too! He helped me figure out more of the problem as well, and recommended me the better oil for my car. The whole team was AMAZING OVER ALL. And I would definitely come here again. Thank you so much! The girl with the silver Hyundai ELANTRA lol

This review is for my visit and experience - yours may be different. Two days ago, my "check…read moreengine" light came on. Yesterday my best friend from "across the pond" checked it out. It was a lean condition. Internet search turned up several possible causes - but I was certain it was the PVC valve. The on manager on duty informed me I was already registered in their special rewards. The manager on duty took expert care of me. However, neither he or I could find the location for the PVC valve. No worries, a mobile mechanic named Gabriel was around. He did find the part hidden behind the engine, perched against the firewall. It required removing several parts and the engine cover to reach it. The old one was shot - the wost one I have ever encountered, abnd PVC valves began being used here in the USA since 1965. However the replacement was slightly different - not much, just enough to make it impossible to get the new one fit onto the hard plastic junction. Gabriel massaged the new part and made it fit. In addition he discovered another vacuum hose to be disconnected. I was certain to give Gabriel a generous tip and drove off happy. I need to remember to spend at least $20 to earn another reward point. Only three more to go and I get a $20 discount on my bill. Now the repair took long ought to switch shifts and managers. I feel certain the second shift manager is incapable of earning a five star review. Like I said your experience may be different.

Called in for an axel the lady that picked up said they don't sell or never sold that part in…read morestore. When I have lifetime warranty from autozone.

Another body shop was trying to charge me 300$ for one side mirror. I thought it was overpriced, so…read moreI drove around with my side mirror duct tapped for a couple weeks. However, upon talking to DJ auto Body, they had the one side mirror I needed in stock for 75$. I am so glad I found Dj. Their customer service is the best. I was busy for a couple weeks and was unable to pick up the part, but they were super nice about it and kept it on hold. 10/10 would recommend.

I have to agree with Kimberly J. This place has decent quality parts and their prices are…read moreunbeatable. I ordered fenders and bumpers for my civic at a fraction of what normal places charge. I guess that would make me question this in two directions - how does this place get away with their prices being so low, OR how do other places get away with charging such high prices??

Sent a message through Yelp and Charlie quickly responded. I had a 3rd gen Toyota sequoia and…read morebought a preload collar lift from Westcott and since I was there, bought and installed beefier tires. He informed me he can perform the install and to come in the next morning when they open. I did and they did an amazing job. Charlie kept me up to date with the progress and contacted Westcott for specs. Thank you Charlie and and thank you performance.

These guys were great. I came here to replace two of my tires that were insanely expensive…read moreeverywhere else I looked, and these guys were honest and reasonably priced. If you message them through yelp, be aware that you may have to follow up, but it's only because they have so many messages that it's tough to manage. Overall, it was a very positive experience, and I'm really glad I took my car here. Absolutely recommend them.