Interestingly, this hardware store aells the same Wind Machine fan that I hace in place in Mexico…read moreCity. Mine is actually wear8ng out after five years and the motor is slow to start. I almost bougt the one that thry have here, but I thought about the logistics in bringing it doen there, may not be so easy. What I actually came here for was to get some gardening tools and supplies for my house up here. I figure I have the long holiday weekend to hipefully make some good progress on the yard and small garden area. This hardware store is very close to me here and I wasn't in the mood to drive 6 miles to the big box hardware store to maybe save asmall amount of money. I got a garden house, a shovel, and regular yard rake to clean up the place. They had everything that I needed.

This has always been my favorite store in McLean for 10 years. Until today…read more Went in to fix something for my wife and was told they are too busy to help me. Couldn't believe it. Thats Never happened in that store before. But this one particular gentleman (who's worked there a long time) actually said they were too busy to help me. I explained to him I don't have the use of my left hand currently and needed help. Told me to come back another time. I guess even the esteemed McLean Hardware is losing its customer service.

Mom and Pop store where everyone knows what you need when you ask them about project or best item…read morefor the job and they take you to where it is in the store. There's a reason it's a local institution and legend. Yes, it's way smaller the the "big box" companies you know of. Brown's doesn't have everything they have because of size. But they have just about everything you truly need and can get it for you if it's not in stock. No wandering around endless isles with no help to help that's helpless. It's a small parking lot. Rarely full because your in and out so quick whether you need help or not. They're not open on Sunday and close a little early which is a major inconvenience for those who work a regular weekday hours. Doubt that's gonna change. But it's worth rearranging your schedule if you need hardware etc.

I wish I could give this store zero star. While it might be a good idea to have hardware store…read moretargeting the low-income families, the quality of the product is very poor. We got a key safe box to keep a spare key, and it would not open even with the right password. And overall, things here are old style, stone-age things that wouldn't work for a modern family. You would just better off by getting things from Amazon, or go to target. I am glad that they decided to close this store. Please remain closed and replace this one with a better store.

I was born and raised in westover. I am now 71 years old and i can still smell the fragrance of the…read morehardware and garden center. Heavenly!!!!!!

Old school hardware and local "dry goods" and plants store. Pleasant staff. Loved finding out that…read morethey offer a knife sharpening service in the back.

My local Home Depot. It's clean and well organized with plenty of parking and helpful staff. Never…read morehad a problem with anything I bought there. I appreciate they keep the area in the back where I charge my car clean and clear. There are some transients in the parking lot, so be aware.

Needed to replace a side table top that was broken during a move and I had no idea where I could…read morefind a place to due this cheaply because it's an awkward size. Randomly looked through this Home Depot and found lots of materials that were hard enough that could work and were able to be cut to order for cheap. Muhammad did an excellent job cutting the boards and they fit perfectly.

We have been on a home improvement kick ever since early April, and now we are coming to the final…read morephase of it all- I hope. Our porch lights have been showing clear signs of wear and tear for a while so I came here to find a couple of lights that would be compatible. Their lighting section is huge and I found something close to what we already have installed. While I was here I also picked-up some bolts for the closet shelves in our master bedroom. I also purchased a small quart of touch-up paint for our baseboards that were part of the areas that we didn't get painted recently. Employees were in plain sight and appeared to be ready to help, although I didn't need any help today.

The customer service at this Lowe's location was exceptional. I needed a lot of paint for a home…read moreproject, and the gentleman who helped us in the paint section, Brandon, was so nice and incredibly helpful in explaining what we would need and other things to consider when taking on such a big painting project!

The location is one of the smaller Ace Hardwares. They have about 4 or 5 spots right out front and…read morethen more parking across the street. Backing out of their main parking spots goes right into the street, so it's a bit difficult. You just have to be extra careful of oncoming vehicles. I picked up some items from an order I placed on their app. There was no line, the employee assisted me right away, and he saw I was in a camwalker boot, so he offered to assist me with loading really heavy soil into my vehicle. Great service, great experience, and would recommend!

Very convenient having this store in the neighborhood. Picked up salt/ice-melt before the storm. I…read morecalled ahead and they told me they only had 50lb bags left. Turns out a 50lb bag of ice melt isn't that big (I was thinking equivalent size of dog food). Helpful service, wide variety of products. Shop local!

We went around 8pm on a Friday for paint brushes. There wasn't an associate anywhere, but we got…read morewhat we needed. Then you have to walk the entire store to get to self check out because there's no regular checks out open. Not sure why. Then even the self check out, two were down. Easy check out process otherwise.

Have been waiting for 30 min . No one to help . Wanted to buy two major appliances over $5000.00…read moreNo one came .Only one person helping one customer . Very sad .