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    Famous Dave's Bar-B-Que

    1.0 (1 review)
    Closed 3:30 pm - 8:00 PM

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    3 years ago

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    Black Bear Diner Baytown

    Black Bear Diner Baytown

    3.5
    (39 reviews)
    1.1 mi
    $$

    This was my first time dining at this establishment. The hostess looked at myself and my party kind…read moreof off as we waited for a seat , not saying hello we will be with you in a moment nothing. Finally we were seated...I was noticing the hostess did acknowledge another party several times smiling and chatting as we waited for someone to notice we been just sitting there. We are non white and ugh this is Baytown, smh. Finally realized this might be the reason! I must say it's EXPENSIVE for cold/ bad food and Horrible SERVICE. We stood waiting for a table about 6 mins or so while the hostess was passing food to other patrons/ and chatting . Finally she the hostess attended in seating my self and three others. She was not polite looked at us pissed off and seemed agitated. I must add we were the only ones in line and it was not crowded. OK , so We were finally seated. It took 20 mins or so before our order was taken. We waited for 45 minutes for our food to be given, and it was cold, not even warm! I asked the hostess also waitresses helper , for an item, yes the one who seated us ... she rolled her eyes and sighed. Clear agitation/frustrated. I told our actual waitress that not only was the hostess not hospitable (RUDE) but our food was cold after the long wait they were supposed to be cooking it. It didn't arrive hot. She said we can reheat the food and the hostess is just overwhelmed. How do you take that out on the patrons... I am paying for my services, my food... and myself and my party are the ones who suffer the wrath.. So At this time as we'd been waiting a VERY long time...we ate the cold food...and accepted the fact we were just give the worst service. For $85 for crappie food and very poor service it is what it is. Just won't ever dine here again.

    5 We were satisfied from the beginning to the end of our…read morevisit Very inviting from all employees. The restaurant is huge and spacious. The restaurant was crowded but the food didn't take long to come. The food portions are huge. Every thing bigger in Texas. The tropical mimosa was great. You mixed yourself. The food was delicious. The pancakes were some of the best I've tasted next to my mother's.

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    Black Bear Diner Baytown
    Black Bear Diner Baytown
    Black Bear Diner Baytown

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    Cracker Barrel Old Country Store

    Cracker Barrel Old Country Store

    2.7
    (133 reviews)
    0.4 mi
    $$

    Poor service, came with a Party of 10 for mothers day, you'd figure this would be a $250-$300 table…read morebefore tax and tip so ideally there would be a little urgency on this table. We asked for a high chair on 4 different occasions with 4 different people all ignored me and didnt follow up with status, took approximately 30 minutes to receive after asking for manager to express my concerns. Unprofessional and inconsiderate. Requested to sit for a party of ten but instead we were sat in a part of "five times two", where our party couldn't sit together and enjoy mothers day , but instead had to not speak to each other because of the distance, or stare at each others backs since of the seating arrangements we didn't request. Parents and children couldn't sit together cause of arrangement, it was pretty much a S Show. Additionally, waiter took approximately 20 mins to come to take our initial order, and all the wait staff were milling around in clusters talking in groups while we were waiting to be seen. African American lady next to me claimed she waited 20+ minutes to be seen by the waiter. Finally waiter came and randomly asked "are you being attended to", basically telling us nobody has been assigned to your table. To sum up the rest of the experience, Ticket time was below average (slow), took approximately 30 mins, ordered waters with lemon on the side, lemons came in the waters. Smh. When i asked for a manager at the podium/wait area to avoid not make a scene at the table to help with our seating arrangements, manager came to table and basically implied that i am complaining (in front of the whole table and other guests/ embarrassing) and "sorta-kinda" said we cant sit together because wheelchair reasons eventhough another party of 10 was well accommodated before our visit and after our visit. This whole thing caused a huge scene in which could of been avoided if they sat us down appropriately to our request of a party of 10 and provided us a high chair upon our first request; or better yet simply acknowledge you can't accommodate us before dissapointing us after the fact. Poor systems, management, customer service, and situational awareness. Its hard enough as a person of color to give cracker barrel a try for the first time, i will never ever go again, didnt feel welcome nor appreciated for bringing a $250+ ticket there for poor service and average food.

    Terrible experience. There was a long wait time for the food to come out, and the food was not…read morefresh; the pancakes tasted burnt and my order was wrong. I did tell the waitress about it, but I advised her not to correct it since the kitchen was taking forever to put food out. It was not busy, but I think whoever was cooking was rushing orders and didn't care about how they came out. This was the worst experience I've had at a Cracker Barrel. When I advised the waitress, Norma, that this was the worst visit, she mentioned it to the manager on duty, Dina, but Dina didn't want to come to our table. That is terrible coming from a manager. If you're going to be running a restaurant, it doesn't matter if it's closing; you should show you care about the customers and handle the issue. This is not great management, and the district manager or whoever is in charge should know about stuff like this. I don't think it's right when food isn't fresh or is overcooked and the manager doesn't care. Overall, it was a experience with terrible service. My waitress did show me my ticket to prove that she took my order properly, but the kitchen just sent it out wrong. Ambiance was chill .

    Photos
    The utensils that came with butter and cranberry sauce in the little pouch, along with the setup
    The utensils that came with butter and cranberry sauce in the little pouch, along with the setup
    02.07.25  french toast.
    02.07.25 french toast.
    Cracker Barrel Old Country Store

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    Famous Dave's Bar-B-Que - bbq - Updated June 2026

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