I order takeout frequently at this location and love Firehouse, but not particularly this location after today. I ordered a steak and cheese wIth chips on Grubhub and was harassed by one of their employees claiming I didn't pay for the chips! He followed me to my car outside like I was a thief! Never coming back here again. read more

My husband and I love the sandwiches here! We've only ever carried out, but every single time we've come in to either place or pick up our order the entire staff has been super friendly! One of the ladies was even nice enough to make a batch of sweet tea since they were out and it was about an hour and a half from closing. I feel like some places would've just made an excuse and not made it. Thanks to everyone here and we will def be back! read more

Let's face it, sandwiches are usually not the most exciting meals in the world. However, a really good one can elevate your day whereas a horrible one can sink it like a torpedo (especially if its a sub, get it?) I think Firehouse Subs tries to get it mostly right, but it mainly succeeds in not tipping the scale in either direction. I give credit to Firehouse in that it appears to stay true to its mission to serve hearty hot subs using quality meats and no microwaves. I certainly would appaud it more if the chain had been started by a couple of fireman who saved lives by night and assembled killer hoagies by day , but the theme was a calculated affectation on the part of the founders. However, since there is no pretention to be something greater than a sandwich shop (yes, I'm talking to you Mr. Gourmet....er, I mean Jimmy John), it all seems OK. Firehouse distinguishes itself by packing their rolls with an ample portion of meat. The coldcuts are fine but I believe the meatballs and steak sandwiches stand out. Also, Bryan was not kidding about those hot sauces, because they are everywhere. I will admit that their house blend hot sauce really tops of those steak sandwiches nicely, though. Firehouse is not cheap, as sandwiches will run you up to $8 and they could definitely improve their order process, as it seems like you are forced to tell 6 different people if you want mustard or mayo. All in all, it is a safe and effective way to quickly fill your belly on a lunch hour and keep your life in balance.......plus you might piss off that annoying Jared in the process. read more

This review is based upon two visits to Firehouse. The first I had an Italian sub which was absolutely terrible. It had a ton of ham, little salami or pepperoni, and the dressing was very sweet. My wife had a club and she thought it was pretty good, so we returned. Second trip I had a meatball sub, which was much better than the first. My wife for some reason got the Italian... and she ordered it w/o dressing because I said it was too sweet. She found the sandwich to be too sweet and loaded with ham as well. My meatball was good, but the meatballs are too big for the bread, so they slice the bread open a bit and stuff the meatballs on top and it's like an open faced sandwich. I wanted to just grab it and eat it, but had to sit there and eat it with a fork and knife. Jersey Mike's is much better... read more

Ordered Delivery via Uber Eats. Great fast service, they followed my directions well. Definitely would eat here again.

3/19/2011 Returned from out of town wanting something to eat. It was 8:55 pm and I had no idea what I wanted. Saw the Firehouse Subs and decided to give it a try. I went in 5 minutes before closing time. They had mopped the floors and I almost fell on my ass going in. Their menu is a bit complicated and I wasn't sure if they would customize the sandwiches. I wasn't sure if it was closing time or if the servers just weren't in the mood for my questions, but I was severely rushed to place my order. I ordered a turkey and roast beef sandwich. I don't remember the real name. I did not ask them to do any customization to my sandwich but needless to say, it was just okay. Nothing wonderfully delicious. I am hoping it is because they were closing but not sure. I will give them another try just to be sure my assessment was proper. read more

- Limited sandwich variety. Do you want meat or meat with extra meat? - Choice of white or wheat bread. The wheat was good. - It is $6 just for a sandwich. To get chips and a drink it will cost you $8. - Option to get it fully loaded: onions, lettuce, tomato, mustard, mayo, with a pickle spear on the side. - Sandwiches are served toasted and delivered to your table if you choose to dine in. - About 20 hot sauces to choose from in a little condiment rack. It's not that I didn't enjoy my sandwich. It's that it was nothing special at twice the price of Subway or Quiznos. You can actually choose what you want or to build your own at other places. And they think offering a bunch of different hot sauce deems them worthy of being called Firehouse? There's not even Tabasco! It didn't even feel that clean in the restaurant to boot. Just did not enjoy sitting in there. read more

Great place to get a large tuna sub with provolone. Service was excellent. read more

I love me some Firehouse Subs. The subs do cost more than Subway but the quality of food is MUCH better. If you're not STARVING I would recommend chowing down on a kids sandwich. It's the perfect size. One of the best parts about Firehouse is their awesome coke machines. It offers over 120 different variations of Coke. You can seriously make the best suicide drink EVER there. Give it a shot! read more

This is my first time here and I ordered the club. It is the best sandwich I have ever had. The service here is great too. Everyone is very friendly. This is my first time here and I ordered the club. It is the best sandwich I have ever had. The service here is great too. Everyone is very friendly. read more

Firehouse Subs is the best. Great cuts of meat, no gristle or mystery textures, delicious! Managers are chipper and engage with the customers, love it! I eat here at least once a week. Bonus: You don't smell like a funky sub place after visiting here. You got your ears on, Subway? Ha! read more

i honestly like this place more than subway, i was skeptical at first but the food is good and filling. i have no complaints regarding the service, it was timely and everything was done right. read more

The staff is always amazing and I love all the hot sauce! Tried the roast beef and was not disappointed!!! The mac and cheese too but next time I'll get it with out the bread crumbs =) read more

Firehouse Subs - Roast beef - Sandwiches Near Me - Frisco, Texas

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Pretty good sandwiches. Better than Subway but not as good as Jersey Mike's. I like the fun firehouse theme and bright colors inside.

Their 500 calorie menu is very good. Love the Datil Pepper Chicken. Spicy but not crazy. The "welcome to Firehouse" chorus when you walk in is annoying. One welcome is fine. Half a dozen is silly -- not that the staff has any choice I'm sure. :-) Overall a really good sandwich place. read more

Picked up a couple subs for me and my girl and this was our first time trying Firehouse Subs and buy were we impressed! The subs are very good and have great flavors to them. They also taste very fresh and are by far better than subway. We had the tuna sandwich which was very good and fresh. I'd definitely get it again. We also had the Meatball Sandwich and it blew away my expectations. It has great flavor, texture and is now my favorite sandwich. I'll keep coming back for it!!! read more

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I absolutely love this place! Service is great and sandwiches are always delicious. Ordered my favorite, turkey bacon ranch and it didn't disappoint. The only issue is I should have ordered he large so I had leftovers read more

I really like this location and Firehouse subs in general. I see a lot of people compare Firehouse to Subway but I don't get that at all. They both make subs - but that's really the end of it, isn't it? Subway is a sterile yellow environment where you can have your cold sub toasted by a disinterested and unhappy employee. Then there is Firehouse. Anytime I enter a Firehouse Subs I'm greeted by someone yelling "Welcome to Firehouse" to me. Great, love the enthusiasm. The person taking my order is always happy to recommend a sandwich or hot sauce, etc ... the sandwiches are delicious as well. Once you've placed your order, you and your friends can grab your drinks and sit down and they will bring you your food. Again, much different experience than Subway. Firehouse is doing its own thing - completely different than Subway, and they do it well which is why I keep going back. read more

Amazing experience and great customer service!! The food was perfect, the place was clean and the employees very attentive. Love it!

Great sandwiches -- Terrible employees I love the entire concept of Firehouse subs. They provide good sandwiches and are tied to local heroes. The problem with this location is the people they have hired. I ordered a sandwich and then tried to use my Firehouse gift card (which had 3X the cost of my order left on it). The girl working the register said their machine did not recognize my card. I asked if she could enter the number manually. Her response ... "My hands are tied". So I left. One day later, I went to a different location, placed the identical order, and paid with the same gift card with no issues. So, rather than try anything to try to accept my gift card, this employee just figured the job was done without even suggesting trying another register. This kind of poor service costs businesses money. I won't go back to this location again, due to the employee. read more

Great Subs. Stay away from the online ordering unless you want to spend your time on the phone with your credit card company to remove the fraud alert from the card that the online ordering caused. read more

Employees here are super friendly. Love the brisket sub. This is my husbands favorite place to eat.

Today, I visited this store and OMG, I loved everything about my visit. The restaurant was clean, the food was great, the employees were nice, and the building was cool inside so I could sit down and enjoy my meal. All the employees were busy ensuring that every aspect of the business operations that directly affect the customers were taken care of professionally and in a timely fashion. This place was busy, people were happy, and the atmosphere was great. This is the total opposite of the location near my house in Plano off Coit. I know that these businesses are individually managed; but, Firehouse Corp there should be some standards, and this location really came through with setting the bar HIGH on excellence. GREAT job to the management at this location. read more

This was my first time eating at Firehouse Subs. My husband and I went there for lunch. First off, the staff was extremely friendly. The manager was at the register and he was very helpful and polite. The food was so refreshing. It was much, much better than other Deli places we've eaten at. The bread was fresh and the sandwich itself was just full of delicate flavor. There was nothing overwhelming. It was just perfectly balanced. The staff was excellent and courteous. We will definitely be coming here, again. read more

This place is amazing! The service is outstanding and Shannon is extremely personable. You must try and will not be disappointed.

Walked in to the cleanest smelling restaurant. And was immediately greeted. Food was fresh and fast. In total compliance of all quarantine guidelines. Most of all the staff was friendly and caring. Can't wait to go back! read more

This is and/or was Firehouse subs. The food: it was sandwich The staff: they were working Devonta Freeman was beasting on the television. Thank god. I cannot eat without beasting on the television. read more

This place has the best customer service I have seen in a long while which always buys my business. On top of that the subs are great! I will definitely come back. read more

Never knew a great sub till i stumbled upon Firehouse. Great sub choices, piled meats, fresh bread without that gummy make you belch chemical feel when you eat Subway bread. Extremely fresh lettuce and tomato. Anyone else feel like a mistake after eating Subway? Good prices too. Staff was friendly and went out of their way to serve and to bus despite it being DIY joint. Don't think I'll ever eat Subway again. Hope to be back soon to try other options. read more

Simple service and a good sandwich. I don't normally review chain restaurants, but this firehouse stood out from any other that I've been to. They greet you upon entering and leaving, they bring the food to you, buss your table and even call you by name. The atmosphere did not feel like one of those other sandwich places. Good job on the management team and the team members. read more

If I had a dollar for every time I've eaten at firehouse id be a rich guy. Love this place. Hasn't gotten old. I frequent the frisco Preston road, and have been a regular at north frisco, and lewisville as well based on where I've worked. All great service, all great food! There is not one in denton and every time I have to go to subway (near work) it just depresses and angers me. Keep doing what your doing firehouse. lastly- If you call ahead it will be ready in under 5 minutes which is also nice! 10 stars! read more

The owner makes sure to keep his shop running smoothly. Employees are very well trained and courteous. Of course the food tastes super fresh! read more

Looking at their menu they didn't have very many varieties. I suppose they specialize in hot sandwiches bc I only saw two cold ones- tuna or chicken. I got the #1 Hook & Ladder w/ everything. They did put an ample portion of meat but the flavor was just okay. The bread was soggy in many areas, which grosses me out. I know however that it was a hot sandwich that I took to-go, and ate less than 10 minutes later so it's possible the condensation made it soggy but I wish they used a bread that would hold up better. The lettuce inside was also soggy and wilted. I got a medium size sandwich and it was a whopping $6.16 after tax, with no chips or drink. Overall I don't think I'd go back; Jimmy John's is definitely better for freshness and value. read more

This place is fantastic! The people who work here are so friendly, and service is wondeful. Delicious sandwhiches, and a little more expensive than Subway, but quality of the food makes the price seem less important. Love the cheeder brisket sandwhich. read more

I ordered the large veggie sub. I would definitely recommend this place for all veggie lovers. The good was tasty and juicy. Really loved it. read more

Yes the welcome to firehouse choir seems forced . Why can't business understand people love authencity. Food is excellent and the wide selection of hot sauce is a great feature. The meatball sub is out of this world. read more

Glad I got medium sa which instead of large. Serving sizes are very generous. Definitely get sandwich heated. With the heated subs, you have a massive combination of flavor. Coke machine has multitude of flavors and combinations. Great stuff. Friendly staff. read more

Wonderful friendly people and great food. I hate eating in the restaurants because it is not a quiet relaxing environment. I constantly have to listen to yelling Welcome to Firehouse from every employee for every customer that walks thru the door. Really? That tactic is so annoying. Good food and pleasant employees is what people look for. Think of the patrons who are already there eating. read more

I love this place....I was initially drawn to Firehouse to try the Coke machine that has like 100 flavor combinations but I keep coming back because of the quality food and great service. The Frisco location is our favorite. The owner is often there and is very friendly and attentive. We have tried several of the sandwiches. My favorite is the club, my friend likes the Steamer and the Meatball sub. I am not sure what makes their particular version of bread, meat and cheese soo good but it is delicious. Compared to other sandwich shops Firehouse is just better. The subs are hot, the bread is toasted and the flavor combinations, If you are in the mood for a good sub give this place a try- I don't think that you be disappointed. read more

This is my hubby's favorite sandwich place. I'm more of a Potbelly gal, but I do like firehouse. Likes: lots o'meat; staff always welcoming (and the teenager staff are pretty entertaining goofing around, joking with each other); fresh product; Cool story; and the barbeque sauce is sick, I think I could drink it, its that good.. Dis-likes: sometimes the brisket is too fatty; we have approximately 8 minutes to get home, otherwise the sandwich gets soggy and I can't handle that, it grosses me out; Sometimes I want a cold sandwich, and it seems more a hot sandwich place; and its super fattening, I blow my whole cheat day on this sandwich day... Overall, if I had to pick a sandwich place and my #1favorite wasn't an option, this place would be next. Oh, and p.s. Yes its more than Subway, but its also better quality. Not only in freshness, but the meat doesn't look like something that came from a machine... You get what you pay for people. read more