The engineer is where it's at; then dip it in the house bbq/hot sauce they have. Bomb.

First time for me! I am very happy with my sandwich. I came very hungry and ordered the large Italian. It was so good!! I added black olives and banana peppers. The sandwich is huge!! I was so hungry and i struggled to finish it. They are not shy with the servings either. I will definitely be back. Also, i like the soda machine that gives you so many options and different flavors you can add to your regular sodas. My daughter have the turkey bacon ranch and she really liked it. Hard to judge if my kid liked his sandwich. We ordered him the turkey sandwich and he didn't finish it. He said it was hard to swallow. Whatevs kid. Daddy is going back! read more

My first time eating at firehouse sub and it was great ! My husband Mr. Picky loved it too . Will be coming back here again and again our new favorite sub!!! read more

Meh. Subway bread is better. They have sautéed mushrooms and veggies you can add here which is a plus, but the wheat bread was a big let down. Also cucumbers are diced :/ I know that's me being picky but circular cut cucumbers taste better and gives you more crunch! Meat was good though, I had the turkey breast. They also have round subs under 500 calories, if you're counting. SERVICE Everyone was nice. Food came out quick. ATMOSPHERE Lots of tables, pretty clean. Kids get firefighter hats, cute idea. They have TV's also. PARKING Lots of parking. It's located near Chipotle and the Fed Ex across from JC Penny and Macy's. The map on here shows it on the opposite side so don't follow that. read more

Why should I give you a second chance? I have too many other options. And I know subway always wears gloves

Most delicious sub sandwiches ever. I have tried club on a sub and it is seriously the best sub I've ever had. I've had jersey mikes, subway, Quiznos, etc. Firehouse really takes there time and the meat is the star... Juicy succulent meats cut perfectly and heated to perfection. The whole sandwich is melt in your mouth amazing. Heaven in your mouth. I tried a bite of my husbands beef brisket sandwich and it was just as good as mine! I have been here two days in a row now and I still think the sandwiches are the best. They had a bunch of hot sauces you could put on your sub if you wanted to but I would rather not mess with perfection you know? As for cleanliness the place was nice and clean and the service was great. I'll be back again soon. read more

Firehouse Subs - Club on a sub. No lettuce. Add olives. - Fast Food Near Me - Palmdale, California

Love this place. Great subs! Staff is super friendly. Decor is really cool too. It's like you're eating in a Firehouse. Great concept. Thank you to the firemen who started Firehouse Subs. Love it and will return! read more

First time customer to any Firehouse Subs. This particular location just opened 2 days ago. Walked in and it was a chorus of employees welcoming us. It was great. Grabbed a table and looked at the menu. No pressure to order.. Had some questions about things and immediately got answers from several employees. Customer service was outstanding. Something missing today at many businesses. They have 3 or 4 sizes of sandwiches. They have combos that include chips and drinks. Got the large Bacon Turkey Ranch sub and it had a pound of meat on it. Was definitely worth the money. Had to take 1/2 of it home for lunch tomorrow :-). The bread has great flavor as well. Got to speak to a Corporate manager who was there to help them on their opening weekend. He gave us a history of how Firehouse Subs came about. That was cool.. Definitely going to go back. I highly recommend them read more

Meatball sub is outstanding and the staff is always amazing!!! Great job to all the managers and staff for always being friendly and consistent! Well done, Palmdale Firehouse! read more

I've received GREAT customer service each time. The sandwiches are better than Subway and Quiznos... They're more fresh and not just a cold or overly toasted bun and meat sandwich. The last time I was there was NO ICE On a hot day in the desert -- yes it matters. Oh yeah the cookies are good and the resturant is clean. read more

Best place to eat in Palmdale. Subs are always on point and the staff is amazing and very friendly. Firehouse Subs is a big part of Palmdale and it's community. read more

I have tried every sub shop in the AV and I Love Desert Deli and Best Of Europe and who would not they use Boarhead Meat and that is the best ,Jersey Mikes is good and even Subway has it down now ,But I wanted to try Firehouse as they give back to the community ,Well they should as much as they charge and than what you get ,first you walk in to a fake forced welcome from the crew that seem miserable , Than I get rushed through and I tell the person I never been here and I want to compare them to everyone else where I get all eyes rolling like I am a jerk ,I think wow I am just trying to be nice and explain I never been there and I look at the menu looking for a roast beef club where I informed we do not have that we have a Hero .....Oh ok I will take 2 heros and add extra meat please and I will take everything ....Well they are high up and you can see nothing as if its a secret and now I know why , Well I get home and present mom this sandwich and I take mine and it looks odd first of all if that is extra meat I would like to see a regular portion as there was so little meat under this gross looking pile of what I figured out was melted chesses ,Why melted ? I guess it caught on fire at the firehouse ? And the meat was so dry and disgusting and I was shocked it had no oil and vinegar I asked for everything and thought that was standard silly me ,I had just spent over $40 on these 2 sandwiches that were awful and I did the survey ..Well I did get a call from the owner a very nice man and we talked and I explained the awful experience I had and I explained I was a server trainer for over 20 years and how I worked at Red Lobster and turned it from worse to #1 years ago by listening and fixing things people complained about and that is why I had been so honest on the survey and he was very appreciative .He sent 2 coupons for 2 free subs , I had the coupons for a while as I was in no hurry to return it left a bad taste in our mouths , So finally yesterday I used them once again the Welcome to firehouse in the most depressed feeling voices as if they were prisoners looking for a escape ,I decided lets do something simple that needed no instruction the young man asked if I was ready so I said I was he offered me a bread choice which last time I was not offered ,So I order 2 meat ball sandwiches well I got home and Gave mom hers I am so sorry to say If this was the first time I ever had meat balls I would never have them again much less anything italian and that is sad as I am half Italian Mom also was in shock how awful they were and I am so sorry I wanted to love them and rave on and on But I would be a liar and that I am not Do Desert Deli I will be back and I encourage everyone to give Dessert deli a try and if you like fire House I am very Happy the owner is so kind ,But if you want the best sandwiches.........Well you know . read more

I'm still giving them 5 stars, but they're really not getting the whole "custom sandwich" thing. Every. Single. Time. I order, I have to have them re-make the sandwich because they can't seem to get it right. Every. Single. Time. They put pickles on the plate when I say no pickles. They put onions on the sandwich when I say no onions. This happens every single time I come here, in spite of the fact that I protest loudly BEFORE they make it. I tell them that last time they had to make it twice, and yet, they still end up making it twice. The food is delicious, so I'm keeping my five stars, but I don't know what it's going to take for management to get this right. Mid-review here I had a conversation with the server who was quite apologetic... But this is 6 times I've checked in here now, and 6 times the exact same thing happened. I love the food, the people are super nice, but if I don't EVER get what I ordered how can I keep saying how great it is? Management, please RESPOND to this review and tell me what steps you're going to take to keep this from happening in the future. read more

My first time here. I'm very satisfied. Service is outstanding. My sandwich was awesome. The place is very kid friendly. I would recommend that you come and eat here a lot. They even have a low calorie menu with all the same choices of the regular menu. read more

Firehouse Subs - Firehouse Hero Sub. - Fast Food Near Me - Palmdale, California

First I have to explain why I didn't give it a higher rating I originally came in here on 7/6/18 ordered my sandwich no mayo sub deli mustard for hello mustard only to get home and have my sandwich covered in mayo, I called they were closing they said my name would be on some list in back I said ok and tried to scape mayo from bread it didn't work I ended up eating it without top bread, now I went in on 7/10/18 and mentioned what happened I wasn't given any trouble about it the staff member remembered and started making my sandwich they took care of it now I will say it staff member didn't seem happy when they fixed issue it was here you go, I do think customer service training probably needs to happen here my sandwich on 7/10/18 was excellent and they did correct issue but it almost made me feel bad they fixed it I guess a sorry about what happened sir here is your new order take care let us know if you need anything else would have been better. read more

Pretty good place to eat. Not a huge fan of warm subs but this place has changed my mind. Prices are decent and you jetway more meat them four subway subs. Staff is always friendly and ready to help. Love the cookies especially the lemon. Great addition to the av read more

First time here; probably the last. $10.13 for a foot long veggie sub , no cheese with canned mushrooms. Total rip. They only have iceberg lettuce, no spinach. Oh well, the stars come because they apparently support first responders. read more

Firehouse Subs - Fast Food Near Me - Palmdale, California

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I'm so happy they opened a fire house subs here. It gives me a taste of home away from home. Got the large cheese steak with onions peppers and mushrooms used one of their signature sauces to top it off. Just as good as i remember. Definitely recommend trying for anyone who had never been here. Will be visiting often. Palmdales starting to step it up. read more

Firehouse Subs - Large cheesesteak with onions peppers and mushrooms - Fast Food Near Me - Palmdale, California

Firehouse Subs just opened recently by the AV mall and I was in the area with a buddy and came to try it out. The inside of the place looks great ! The interior design and firehouse theme gives the place a nice look. The staff was friendly and kind, giving a welcoming vibe. I ordered a #7 medium cheese steak sub, which includes a medium drink and chips. Came out to about $11, and after trying the sub out it wasn't completely worth the price. The bread was fresh and the meat was tender, but the sandwich wasn't anything special that sets itself apart from any other cheese steak sub, actually the sub seemed pretty flat and plain compared to others I've tried. I still enjoyed it though, but I also had the chance to try a bite of the engineer sub and that one was delicious! Not to mention, they have a big selection of sauces which is convenient to customers. Overall, a good sub place. read more

Firehouse Subs - Medium Engineer Sub - Fast Food Near Me - Palmdale, California

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Three stars since the sandwiches are tasty but I cannot believe how disgustingly dirty this place is right now! I ordered food for here but since all the empty tables and chairs are dirty I quickly changed my order to to-go. Super dissapointed... read more

Firehouse Subs - It's too bright but believe me there are crumbs across both tables an two chairs. - Fast Food Near Me - Palmdale, California

Yummy subs. Got pastrami with provolone and it was really good. Great service and many sub options.

I love Firehouse meatball subs! They look like they have a great menu, but I order the same thing every time. It's just that good! It's well worth checking out. You'll enjoy it... read more

The food was great, and the prices are not too bad. I like the sandwich choices, and the options that they provide for sides. My only problem with this location, was the customer service. The cashier was apparently having a bad day, and couldn't seem to keep her professionalism long enough to help 2 new customers. I like the food, enough to go back, but hope that maybe she will be in better spirits when serving me next time. read more

Really good sub. Had the pastrami/corned beef combo.very tasty had the combo and it was perfect

After two tries they still did not get my order right...wasted my lunch time....never again read more

Firehouse Subs - Fast Food Near Me - Palmdale, California

This place is clean and well decorated in the firehouse theme. The staff were very polite and courteous. There is a wide selection of different sandwiches and salads. I have tried the meatball sub and the Italian. The meatball sub was well made and flavorful. The Italian was packed with meat but it had an odd sweetness that I wasn't crazy about. I would give this place five stars but the bread isn't that great. It's far better than subway but not as good as a mom and pop deli. I would recommend this place and will come back again. read more

A load of hungry coworkers and I are looking for a lunch spot that delivered. 5 of us ordered different sandwiches from Firehouse Subs. NONE of us were disappointed! The hot sandwiches were hot and the cold were delicious. Great job Firehouse. This group for educators give you an A+. Thanks for making lunch for us! read more

I was there a couple days ago and I wasn't impressed. The place could be cleaner. Less than friendly staff. I ordered a medium meatball sub. The food wasn't horrible. But In all honesty I feel I get more for my money at Subway. read more

I placed a catering order and called to add a catering salad on (an hour before pick up) The girl who answered the phone was not the sharpest knife in the drawer. She literally had to be one of the most customer challenged people I have come across (and that's being nice-she was incredibly HORRIBLE) it was like talking to a wall. Why do companies hire people like this? I come in to pick up my order and the extra salad was not there! Surprise!! I should have known she would screw it up. Manager offers to make one but would be another 15 minutes. I don't have time. Nothing else was done to fix the situation. She said the girls wasn't supposed to take catering orders. Then why did she? Thanks to screwing my lunch up. I really appreciate it. Lol. I spent over 200.00 and you seriously can't make this right? I do lunches 2xs a week and wanted to try this place out. This will be the first and Last time. And I will let my counterparts know as well to steer clear. Customer service was horrible. I need some place I can rely on and this isn't it. I get much better service at jersey mikes and will be returning there. They get my orders right. You just lost out on 800-1000 per month of business because of some employee who obviously has no clue what she was doing and then I get 'we will make you a salad but it will be 15 minutes and we have to charge it separately '. Why would you even charge me after your employees screw up? I'm beyond angry. read more

A really great place! I love the firehouse setting great food! Great customer service! read more

Firehouse Subs - This is my Favorite! - Fast Food Near Me - Palmdale, California

The best subs ever and I'm serious. Quiznos jersey mikes subway submachine no competition at all. Great service and the quality of the food outstanding. What I also like is the cause that a percent of sales goes to helping fire and police departments. read more

Firehouse Subs - Engineer sub! - Fast Food Near Me - Palmdale, California

Hands down the best subs I've ever had BETTER THEN SUB WAY, Sub Machine the staff is friendly and makes you feel welcome. Who assisted me was a little young lady Miss Alexis thank you me and the family will be back for the Italian read more

One of my favorite go to places for a quick lunch break. The servers are extremely nice and helpful. The food is delicious and fresh. If your every in the area and looking for something quick, slightly healthy and good service I recommend you stop on by. read more

Cashier Laura had an attitude from the minute I walked in. There were only a few customers in there and it took 25 minutes to get 3 sandwiches??? Establishment as a whole I support but she's giving the establishment as a whole a bad look. This coming from a Fire Department employee. I love what you stand for, but please instill that same sense of honor and pride for your employees, especially Laura. Thank you for your time. read more

Ahhhh mazing!! Why have I waited so long before eating here? So my husband and I split the largest sub they had! It was only $10 and we both left not being able to finish it! So much better quality than subway and at the same price! I liked how they give you choice of toppings, yet you don't fee rushed. Very clean facilities and the employees were friendly and she brought the food to our table! Def will eat here again! read more

This was our fist visit to Firehouse Subs and I must say I was not impressed. We ordered three subs, two hot subs Steak & Cheese which we received cold and the third was the Turkey with Cranberry which was pretty good. The staff was decent although they were discussing/ arguing about how one of the cash registers was short money and no one wanted to take my order being that they didn't want to work on the register and be responsible for the missing money. Not certain whether we'll be back.... read more

Sandwiches are Great !! Staff is always nice, and courteous. Prices are fair. The Club has a unique "mildly sweet taste" very very good....its 5:30 in the morning and I am craving one of their subs... :) read more

Marginal as a sandwich place. I prefer Subway...which is only marginal in my book. Nothing special. No side salads...just chips. read more

When a person walks into your shop and goes to the counter to order some food on Saturday afternoon about 4:00 and there is nobody else in the store only people eating and the girl walks out with some bags of condiments to load into the bin and tells me she will be with me in a few moments and is more task orientated than wanting to take care of the customer this place needs serious help! I should have turned around and walked out, but I had a $10.00 gift card my mom gave me and so it was free! After this experience I would not go in as a paying customer. Bad service! read more

I was looking to try something new and decided to try this place in Palmdale. It's not bad, but I was hoping for more flavor. Most sandwich shops are good out the chute but then start cutting back on either meat content or flavor. I tried the both club and NY pastrami/corn beef, both on wheat. The temp and texture and amount if meat we're fine but the flavor punch I was seeking was not there. If you like hot sauce, and admittedly That is not my thing, I would say a 4 star since they offer over a dozen diff hot sauces that you can apply yourself. The ordering and sandwich construction seemed to take a long time given that they were not busy when I came in. In summary, not a bad sandwich but for me doesn't really stand out over say a Subway or Which Which or Jersey Mike's. read more