Haven't been to a Firehouse in almost 2 years and only would frequent the location instead the Norfolk Naval Exchange. So high standards are set. First thing I noticed was no greeting. The young lady didn't even look up, say hello or ask if we had any questions. I would have left on that and went to Melty near by but my daughter wanted Firehouse. She was the only one working so bravo to her. Our order did come out quick. I didn't realize how much Firehouse cost now - for 2 meals (mine was a small, daughters was a large) it was 35.47$ We both got the Steak and Cheese Sub. Food was good. They have a "Hot sauce bar" so I added some Maple Peach hot sauce to mine and it was pretty decent. Not a bad location but definitely needed some TLC and cleaning. Hopefully the young lady has back up coming in soon! I'm sure they get pretty busy! read more

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I wish I got the guys name, but he recommended me the spicy Italian and it was fantastic. He was so genuine and kind and I really Enjoyed this dining experience. Recommend going out of your way dune at this location ! read more

They have gluten free bread!! It's a long cibatta style , not sub style but it's there and it's good! The guy that took my order changed his gloves and ensured allergen precautious were being taken which I really appreciated. He even changed his gloves to hand me my order. Food is always so yummy, fast service and now gf friendly :) read more

Jay was so friendly and helpful. Store is clean and always stocked. Food was hot and made as I requested.

This Firehouse eatery is located in the Landstown Commons shopping area. The Italian and Meatball sandwiches were quite flavorful. The dressing mixes with the onions made the sandwich delicious. There usually a 10 minute wait or longer depending on the day of the week or time when ordering. There's no drive thru so take advantage of the limited parking spaces. read more

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Sandwich's are always good from here. My favorite is the pepperoni meatball on garlic bread.

Would give 0 stars if possible. We have always love the subs there. But after yesterdays 3 medium subs for $34.00 and they were the most pathetic subs I have ever ordered. They forgot stuff for the subs. Just a disappointing meal. Never will I ever Order from them again. The subs were sloppy soaking wet and falling apart and the meat and topping so little. So anyone wondering just don't do it. read more

Firehouse Subs - Receipt of order - Sandwiches Near Me - Virginia Beach, Virginia

Tried placing an online order and needed to enter a verification code. Asked to resend 4 times with no code being emailed to me. All I'm trying to do is buy some dinner. Evidently, Firehouse Subs has no desire to sell their product. Who needs the aggravation just trying to get a meal? I'll shop elsewhere and never return to Firehouse again. read more

I paid for an order that included Mac and Cheese. The Mac and Cheese wasn't included. Dude I spoke to told me to call Yelp. Bro, you took my money and didn't provide what I paid for. Won't order here again. read more

Rude customer service (young kids) and very slow at making their sandwiches. Took 30 plus minutes to get my food. Also...they were out of every major soda brand. Just the worst firehouse I've been to. read more

i had a 10/10 experience. The manager Anthony Crispo made me an amazing sandwich i ordered the turkey bacon ranch and it was delish!!!! he was very kind and helpful and made my experience sooo good if you're going anywhere i all the way recommend going to the firehouse subs at landstown commons. The only good firehouse out here!!!! read more

Firehouse differentiates from the pack of sandwich places by toasting the bread and steaming the toppings. There's just something yummy about hot meat topped with melted cheese. I got the classic "Hook & Ladder" which comes with ham and turkey and Monterey Jack cheese. Of course, go "fully involved" which is their fireman's term for "all the way." Why not? I haven't been to too many Firehouse Subs, so I don't know if the awesome "hot sauce" bar is special to this place or is across the chain. A little Cholula drizzled on it for me, thanks. Yum! Sandwich was messy as all heck. Fortunately, all of it captured on the wax paper and a half dozen or so napkins. Delish! This Firehouse in in the Landstown Commons shopping plaza, in the two-story area near several other restaurants. read more

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MMmmmmmm, I LOVE firehouse. Their subs are some of the bed fast food subs money can buy if you ask me (aside from mom and pop places). I love most of the stores in Landstown commons. I'm so glad I discovered this little shopping center so close to my house. They make the subs fresh when you order and toast them up for you. They have a pretty good selection of potato chips and last time I was inside they had a cool drink machine where you can pick all kinds of different drink options. The last time I was here they messed up my order because I said I wanted the sub as it came but extra mayo no mustard. Instead when I went to eat it (I took it to go but ended up deciding to eat it in Starbucks after getting a drink) it ONLY had mayo on it with the turkey. I was pissed. I'm glad I checked before driving off.... so I walked back and told them and they quickly made another and apologized. No harm done and the right one was yummy. read more

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Firehouse is firehouse, no matter how you slice it. Same standard menu wherever you go. Which is a good thing in my book, that means they can't mess it up. Keep it up, I'll be back. Maybe next time I'll call ahead, there's normally a bit of a wait during lunch time hours. I normally get the brisket sandwich in a medium which I've proven, I never can finish. Next time I'll go smaller. read more

Firehouse Subs - Sandwiches Near Me - Virginia Beach, Virginia

I had to comment about the experience here today at 11:30 am - the female manager on duty was rude and mean to the teenager workers. They were very understaffed considering a car show was taking place and the line continually out the door. She was rudely constantly fussing at them without a single positive remark for as hard as they were working - after 45 minutes, we had to leave. They ran out of brisket at noon....she definitely needs a lesson/mentor about how to motivate a team using positive reinforcement - Wow! read more

i completely understand that everywhere is short staffed. However, for a walk-in order there is no reason why I or others should be waiting for 30 plus minutes for a sandwich. I should have been advised when ordering that the wait was going to be 30 minutes and given me the choice to go elsewhere. if a large call head or catering order was placed then this should have been planned for accordingly and not taken your entire line to prepare While other customers were also coming in. read more

Favorite sub place, quality craftsmanship and great service! A kid friendly sub place. Love they they have muiltple tvs for different games, but kids are big football fans. This location gave my daughter crayons and coloring sheets, i come here at least once a month of not more and have for years. read more

Firehouse Subs - I get to eat. They get to watch the get to watch the game. Win win - Sandwiches Near Me - Virginia Beach, Virginia

I've never had a great experience at this location (especially long wait time, forgotten orders), but it had been 4 years since my last visit so I regrettably gave it another chance. My sandwich (hook & ladder) was soggy and had very little meat compared to what I normally receive from the Indian River location. The worst part, however, is the plastic bread bag tie that was found in my husband's sandwich. Thankfully, he opened it to add some sauce before biting into the sandwich and found the plastic piece right away. I'll include a photo and a piece of advice. Avoid this one. The Indian River location has never let me down. read more

Firehouse Subs - Sandwiches Near Me - Virginia Beach, Virginia

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So I have givin firehouse at landstown a few try's and every time I ask for extra Lettuce and tomato. I never get it. Usually there is barely any at all. But tonight like I do I still asked for extra lettuce and tomato. And omg was I givin it! It was the best sub I have had from there at landstown so whoever made it I Just wanted to say thank you so much!! read more

I order from here a lot and like their food. I work at a neighboring store. Today I accidentally messed up my online order and got a cold sub instead of a hot one. I came back and they offered to make me a new one right away before I even asked. They have good employees and good food. 5 stars! read more

Would give zero stars if that was an option. Our dinner got messed up, so we decided to order Subs. Placed a mobile order and drove to pick up the food. Got there at 8 pm and they said they were closing early and they did not make our food. No one bothered to call us to save us the trip. Business hours said they were open until 9pm and the app allowed us to place our order. Apparently they closed early for Halloween. I've never heard of a restaurant closing early for Halloween. Horrible customer service. We won't be back. read more

I always enjoy my sandwiches from Firehouse; this store specifically. Typically I order online and they're always on time. The store is clean and the staff is incredibly generous. On a recent visit, I had the pleasure of chitchatting with Kyle and Preston. While my sandwiches were made, both staff members carried on a conversation with me as if they enjoyed every minute. Though I am highlighting those two, I have had the same experiences with just about all employees that I have encountered there. With a nice selection to choose from and an awesome fountain machine, I will continue to come to this particular store. I hope you enjoy your visit. I look forward to my next one, especially hearing "Welcome to Firehouse". read more

It's a good place. If I'm gonna get a sandwich it's usually from firehouse. With entrances on both ends don't get caught up in parking out front. The people are nice and the place is clean. I like the selection of hot sauces to add to the sandwich. They do a great job here. read more

There are alot of new sub places popping up in the Landstown Commons area. "Jersey Mikes" and "Jimmy Johns" now open, and of course, Firehouse Subs. All these are in this same shopping center, or right across the street in the new area just built. So... I have tried all 3 of these sub places, and Firehouse Subs beats them all by far. Friendly atmosphere, new menu with nicer prices, and SUPERB subs! Order yourself an "Engineer" or similar sub and you will realize no other sub chain makes anything even close in comparison! Superb Subs, Great Location, Friendly Staff, I have 0 complaints. 5 out of 5 stars. :-) read more

Tuesday nights are great at Firehouse Subs. Kids eat free! You get two free kids meals with each adult meal you purchase. We can feed our family of six for less than $20.00. To top it off, they have "Dottie," the firehouse dog, to entertain the children on Tuesday nights as well. read more

I have just recently been introduced to Firehouse... I will admit for once, I have to say my husband is right, this is way better than Subway! The Brisket is melt in your mouth good... I have been to this and the Indian River location and both places have great staff, Here, tonight it was pretty slammed, and even with that, I still got my food, quickly,, and correctly, and with a smile on their faces! Although the soda machine is a little intimidating hahaha... Either way, soda machine or not, you have a new fan for life! read more

Yum. That pretty much sums it up. The Hook and Ladder is my favorite. Soooo good. read more

Subs were made perfectly and employees were very friendly. One thing I like about these subs is it is consistently good. Their offering is of equal quality at all of the ones I have eaten. read more

Friendly staff clean environment amazing Submarine sandwiches. I highly recommend this place. And they're also running specials right now on Subs. Take advantage read more

I work for Value City Furniture and Firehouse catered our lunch for Black Friday. The quality was excellent and they delivered everything as promised. Hats off to Firehouse at Landstown. We had nothing but compliments from all the employees. Being a company that recognizes value, we felt obligated to share our experience with the public. read more

Today I went in around lunch time and it was pretty packed! I got the hook and ladder I believe it's called. I had it just the way it came and it was hot not cold. That some really hit the spot! Next time I'm getting a medium lol read more

Great subs, fancy Coke machine, and friendly service. I eat here frequently and enjoy the food.

Excellent food great service. I wanted a salad & she thought I got a sandwich she had no problem exchanging it. We were in VA for my son's military graduation love this area. Great visit. read more

Friendly service. Great food. Best spot to grab a sandwich in VA beach. Never had an issue with this location and probably never will. I recommend it to anybody craving a classic sub. Not to mention their hot sauce collection reigns over others with over 50 different options of sauces I've never even heard of. Always exciting to try new sauces on a great sub. Good service, even better food. read more

Can't seem to get a simple order right. This is the third strike. Looks like Subway is my new go to sub shop.

This location compared to the Chesapeake location was good. Restaurant was clean even while they were busy. The young lady at the counter was nice, but the other girl that brought the food to the table after like it was an inconvenience to bring the food to the table. Over the experience was Okay read more

Walking in you are greeted with a cheery hello. That makes a difference, it just feels like the right way to acknowledge a customer. Their subs are just flat out good! Their is plenty of meat and always seems to be the right mix of condiments to meat. The only reason I don't give them 5 stars is because they don't deliver. Yea, I know but if they delivered I would never order Jimmy Johns again. Period! Oh and how can you not love a place that has more hot sauce available than the hot sauce store a couple doors down? :) Tip: If you ever brine turkey, chicken etc. buy their pickle buckets. There are many other uses for a bucket in the garage as well. The best part is they "donate" the buckets; you pay $2 but that is 100% donated. read more

Truth be told, I am not a big sub fan. The ONLY reasons I go to Firehouse: 1) my boyfriend is on his best behavior and asks to go with puppy dog eyes; 2) the most awesome drink machine EVER! I will seriously stop in just to get a drink. I mean, there's like 100 flavors, and for someone who only drinks diet soda, I had almost forgot what it was like to have options when eating out. If I could give the Coke Freestyle machine it's own review, it would get 5 stars! read more

Turkey ranch sub was ok. Was craving firehouse subs, not like the last location I visited but Danielle (cashier) was cool. She was extremely perky so I have to give this place an extra star just for that read more

Preston took care of us - took our order and made our food. He was absolutely wonderful. My husband and I would come back purely based on his customer service! Thank you, Preston!! (Also - food was great :p) read more