They were great when I needed a service immediately because of a dash engine light. Brandon got me in and out quickly and provided me with a rental car for the day. read more

POOR SERVICE! I dropped my car off for a warranty item. At the service desk I also requested that new wiper blades be installed. The gentleman told me that I could take care of that when I came to pick up my car. I told him that I would pay for the blades before i left so that when I returned to pick up the car everything would be taken care of. He informed me that it would require EXTRA PAPERWORK. It would be easier to just take care of it when I returned to pick up the vehicle. When they called 4 hours later to tell me the car was ready, I asked the same guy again if he could see to it that the blades be installed before I got there. He told me that all i had to do was to go to the cashier, pay for the blades and someone would quickly install them. When I arrived the cashier sent me to the parts desk. Then back to the cashier. Then outside to my car that was waiting under the canopy (It was Raining). I asked the guy outside who would install the wiper blades. He told me he would get someone from the parts dept to install them. He asked me to move my car while i waited. I moved my car out into the rain and waited, and waited, and waited. Finally I got out, walked in the rain to find the guy who told me he would get someone to install the blades. The same guy then told me that I had to to go inside and find someone. Finally a guy from the parts dept came out to install the blades. He told me that he wouldn't go into the rain, that I needed to move my car back under the canopy. I went back into the rain to move the car and then went inside to complain. The service manager was out to lunch. Someone behind the desk half listened to me while he finished working on his computer. After he was done, he asked me my name and number and told me that the service manager would call. I never heard from them! POOR SERVICE! After I posted this review and sent in the on-line service review that I received from Honda two days after the episode, I got a call from the sevice manager. He apologized for dropping the ball and went out of his way to try to make things right. My next service is taken care of and hopefully it goes better than this last trip. read more

We just completed a purchase of a 2016 Honda Fit EX for our daughter. Jose Nava, our salesperson, was amazing! Very, very helpful, and respectful of our time. They worked with us on the price, the extended warranty, etc. Asopposed to the absolute nightmare I wrote about two years ago regarding Woodland Hills Honda, 1st Honda was like a breath of fresh air. Definitely work with Jose if you can. We really liked him and appreciated his understanding of both our time and what price we were willing to pay. He and his manager, C.J., worked together very well on our behalf. Would return for our next purchase without a doubt. read more

I was fortunate to have Nick Cochran as my sales person. Nick is NOT pushy, he answered all of my questions and truly 'listened' to me, he thoroughly explained all the features of the CRV, he is calm, professional, and easy to be around. I strongly recommend Nick for an excellent experience buying a car from 1st Honda of Simi Valley. read more

special thank you to bobby tarafdar. he actually drove me around simi valley area so I could retrieve paperwork bank info etc. the whole purchase took only a few hours and I drove home with mycar that day also special thanks to the gentleman in the finance dept. for explaining everything NO pressure sales either great experience read more

We just purchased our 4th Honda. The experience was great! Very nice staff! We never felt pressure to make a decision right away. Michael was very patient with ALL of our questions! He listened to us and we never felt as if we were wasting his time or ours. We look forward to working with Honda for along time! read more

after an awful experience with laiden subu in TO .. we came to see what these guys could do... MAN were they great!! KAREEM is very friendly and the whole staff seems to care and want to help . They got my boyfriend and I both approved ! which no one has been able to do at just 7% interest! ( everyone else wanted 26% +) bottom line .. if you want a great experience.. come here! read more

Just wanted to take time to thank both Alfonso and Marlon for going over and beyond with my recent purchase. They made my previous car purchase easy and memorable. I say that because I'm the past I bought a car from a dealer in ventura and had a horrible experience, but they made it fairly easy they made sure that I was the most important person during the purchase most places nowadays don't, not these guys. If you plan on purchasing a car anytime soon I HIGHLY encourage you that no matter where you live make the drive over to first Honda of Simi Valley, you won't regret it. Once again thank you Alfonso and Marlon for going over and beyond with your great customer service. read more

I was met by Garrett and must say I was very impressed at his warm and affable personality! He displayed advanced knowledge about my car and also gave me great tips and tricks to maintain my car better. He was very patient with me at all times and took the time and effort to explain the entire service process. He was honest and upfront with me and has won my trust as a customer. Garrett - keep doing what you're doing and Honda customers will never look beyond First Honda for their servicing needs! read more

Had a great experience at First Honda in Simi Valley. Nam Romero and Nathan Roshan listened and were able to get the deal done! The whole staff in general is extremely friendly and helpful, and they even have a kids area. Amazing job guys! read more

Went to First Honda in the market for a new car and was helped by a young man named Juan Sanchez! I told him I was only there for a test drive and wanted to be in and out ASAP and would just like the test drive & fact sheets on the car i was interested in. He gave me exactly that with no extra sales pitch or needles sales pitch at the time. I called the next day to say i was interested in it and went back in to buy it. Juan went above and beyond all expectations I had of any sales person I had ever dealt with in the past! He was very personable, professional and knowledgeable about the car. He treated us like we were a priority. We highly recommend him. read more

I recently just leased my first Honda ever. I went to First Honda and worked with Ryan Lewis and had the best experience. I highly recommend his dealership. The salesman I worked with was knowledgable, friendly and didn't pressure me at all. He was patient while I took hours to make the big decision. Once I decided on the Honda Civic Ryan made the process quick and painless. He worked with me to get the right leasing option for my budget and I could not be happier with my new car ! Thanks First Honda ! read more

Ask for Noah! Why you may ask, here is why. We originally went in on March 23 and saw another gentleman who was down right rude. We only returned to speak to a manager about the experience we had earlier that day. We were intercepted by Noah on our way to the manager who introduced the service manager. While waiting we spoke with Noah and felt immediately at ease and started to considering purchasing one again. After the manager spoke with us we continued to speak with Noah and he showed us some cars that we may be interested. We told him today we were just looking and leaving on vacation that same week. He asked if he could follow up and gathered our information. He continued to follows up keeping it always conversational. By the time we came in we had decided on a bigger car. Noah was outstanding and made the process so smooth and quick. Between Noah and the rest of the staff at 1st Honda we will most definitely recommend Noah at 1st Honda. read more

Bobby was amazing, helpful finding the car and not being pushing! Took time out of the day to make sure I know what's in the car and how to use it. Would go back again for round two for buying another car from him. read more

Nathan Roshan was a great sales consultant! He found the car we needed and quickly processed it for us. We were very pleased with the service and family attitude by Nathan and the rest of the folks at First Honda! read more

Just bought a Honda Civic from First Honda. Bobby Tarafdar was friendly from the get go. I did not feel pressured or threatened. Great car buying experience. read more

I just bought my first Honda! Bobby helped us out and was amazing! Beyond happy with my first auto purchase..

I worked with Johann David and Stuart Miller to purchase a 2014 Hybrid Accord Plug-in hybrid. There isn't a huge inventory of these cars at the dealers and I went to 3 other dealers that gave me the run-around on pricing. I spoke to Stuart over the phone and he assured me that he would get me a great lease rate on the car. I was skeptical since I had such bad experiences with the other dealers but when I got there, Johann was there to answer my questions and helped draw up the paperwork quickly and efficiently (it was already a long day and late). I'm looking forward to working with Johann and Stuart again in the future. Thanks guys! read more

Been there for the last 3 services to my car and tolerate the staff who appear very anxious. All our family's cars were purchased at 1st Honda of Simi Valley. My most recent visit was a few months ago, I received a full car inspection, so they said while getting an oil change. Went there on Friday as they have quite a bit of advertisement outside reporting no appointment necessary for quick service such as oil changes. They told me they were booked for the day and give me a business card to call to schedule an appointment. I call on Tuesday to see if the have an opening, anything today, they till me the have one opening at 3:30 on Thursday. Take my car to my regular mechanic in the valley, Action automotive repair on Lankershim which I have been going to for over 20 yrs, but didn't want to drive to the valley for just an oil change. I ask them to check my spark plugs as my car feels sluggish. All my spark plugs are fried furthermore my car air filter looked like it was the original. Very disappointed with their service. Won't be back not even for a simple oil change as it appears you get a poor or fake inspection. Will not be returning! read more

Bobby T made my first car buying experience very painless. He was friendly, engaging and gave me a good deal on my 2016 Honda Fit! I would highly recommend the folks at First Honda for painless car buying. Thanks Bobby! read more

Dealt with Richard olmedo. Was very helpful. Entire staff was wonderful and easy to deal with.

Recently purchased a 2017 Honda Accord sport from Albert and I couldn't be happier. As a first time buyer I was really hesitant on the deal we would agree on but with Albert and Marlon's help we were able to come to a deal I just couldn't pass up. I'm loving the new car and will definitely recommend anyone I know who's looking to buy a car to them. read more

All the sales people at First Honda were great. Ryan took great care of us and his knowledge of cars at Honda made us feel very comfortable about our choice. read more

Ryan Lewis at First Honda in Simi Valley just made purchasing a new car as easy as possible. Totally professional, thorough, a great listener and adaptable throughout the entire customer experience. If there's a Honda in the future, go see Ryan Lewis. He really is remarkable. - Ron & Chris read more

I had been to 5 other dealerships before coming to First Honda. All of the other dealerships were very disappointing. However, once arriving at First Honda, Steven Mack promptly greeted us and was an amazing salesman! He was patient, knowledgeable, had great people skills, and was able to take us on a great test drive. He did not pressure us into buying a car, but explained everything we could possibly want to know about the cars we were interested in. He thoroughly answered all of our questions. I decided to lease the Honda Accord Hybrid and could not be more happy with my decision! I have been buying and leasing cars for over 20 years and this experience by far has been the best I have ever had! Thank you Steven! read more

Nothing but good things to say about this group. Ryan Lewis is the man. Easy to work with and knowledgable. Made the purchase of our 2016 Pilot streamlined and efficient. Thanks guys. See you next time. read more

Highly recommend Ryan Lewis and Charles for helping you purchase a car! I was a first time buyer and they both really went out of their way to make sure I was happy with my purchase, pricing, and payments. Great customer service! Thanks guys! read more

If you want to deal with a knowledgeable, professional, no-pressure, highly personal and fun "Helpful Honda Sales Professional"...Johann is by far, the BEST!!! My Accord lease was nearing its end and I was undecided on which model to go with for my next lease. Wanted to try out the all the 2016 models (Civic, Accord and CRV) and see what was best for my needs. I came in several times during the month of March and dealt with several other sales professionals. On my 3rd visit, Johann came up to assist me and wow...was I happy he did! He was very patient and knew everything about all 3 models. On that day my husband and I and (Johann) test drove all 3 models back to back. Not once did he make us feel that we were taking up too much of his time. He was very relaxed, kind and had a no-pressure vibe about him that makes all the difference in WORLD, when it comes to shopping for a new vehicle. He answered all our questions on each model and really made it easy for us to figure out what car was best. We left that evening to make our decision and went back the next day to close the deal. Johann, you were a pleasure to meet and make a deal with!!! We thank you for all your help and we absolutely LOVE our 2016 Silver Honda EX-L Accord. May this review help guide many, many Honda car shoppers to you for your expertise, honesty and care. read more

I loved that Roy was very polite and considerate. He answered all my question and more. He made my car buying experience pleasant.

I was really apprehensive about going to a dealer to lease a car. I had used a broker on my previous lease. My experience at First Honda exceeded my expectations. Albert Rodriguez and Marlon Arevalo were excellent! read more

My first experience buying a Honda went extremely well; the whole team at this location, including the finance department was great...I had a dear friend introduce me to a young sales rep named Ryan lewis...My customer service experience with Ryan was stellar..His personality and patience sets him apart..His knowledge of the vehicles and inventory was on-point..He wasn't pushy and over barring like some reps can be...This guy's office is decorated with awards and recognition, so I knew I was in great hands...I probably would've settled for a base model Honda, but Ryan saw that i was seeking something more catchy with the color scheme I desired, so he redirected me to the Honda Accord Sport..I wanted black interior and none of the base models carried it....I'm extremely satisfied with my purchase and the price point agreed upon...So glad I didn't settle....I would highly recommend speaking with Ryan Lewis if you're in the market for a new Honda at First Honda of Simi Valley... read more

First Honda Simi Valley - Auto Repair Near Me - Simi Valley, California

Great customer the dealership not only will sell you a car but will also stay in touch about maintenance.

Just want to say thank you to Alberto Rodriguez! Awesome customer service. He was super nice and pleasant to work with and made everything super fast and easy. Great job! :-) Now driving my new 2017 honda!! read more

I am CONSISTANTLY blown away at the punctuality, honesty, advise and great experience(s) that I have had over the past FIVE YEARS at the First Honda, SERVICE Department. I came back to my office (i am in Real Estate - so my car MUST be in great working condition, always - the service department is my "pitstop!") this morning and I felt quite compelled to YELP these folks. I must share, I am not a big Yelper. But...every time I show up in the Service drive, with either my wife's Honda Pilot or my Honda Accord, these guys make me feel like I am the MOST IMPORTANT client that they have ever had. Today was unique. I was picking up the Pilot and dropping off my Accord. SEAMLESS! I mean PERFECT experience...I wanna call the owner and tell him/her to give these folks a raise. From the wonderful men who drive the pick-up/drop-off vans, to all of the service techs...all the way up the chain to a gentleman that I have come to know over these 5 years, Greg Levy - seems that he is the guy that carries the team. I can only surmise that he truly understands good leadership and that his department recognizes him as a great leader. I have bragged about these guys to many of my friends and clients, now I am YELPING to let y'all know....these guys are GREAT! read more

Originally I purchased a battery at Galpin Honda. The battery died less than a year of having it so I went to First Honda to have it replaced since it was under warranty. I was so disappointed because Frist Honda wouldn't replace the battery or refund me my money or even help me out. They said I needed to go back to Galpin Honda which I told them Galpin said I could take it to this Honda since it was close to where I live. Needless to say they dismissed me after being stranded for two hours at a gas station. I wish that all these Honda Companies would get along and work with one another. I've owned Honda before but after being treated like I was I will never return to a Honda which I advised my friends and family of my horrible experience. I just couldn't believe how unprofessional First Honda was. Sincerely disappointed. read more

I was buying a first car for my daughter and Nathan and CJ were both very helpful, patient, and knowledgeable. I never felt too pressured or like I was a bother. Also the finance manager. Richard Hill made this the quickest appointment I have been through. And then to top it off they put a big bow on the hood of my daughter's car, so it just made it a great experience. read more

Wow! What a great experience! Ryan Lewis and Stan Frgacic were so helpful with my recent Honda Civic purchase. They answered all my questions, walked me through all the details of the car and made sure I got an amazing deal. Ryan Lewis made sure the paperwork process was quick and hassle free. Stan Frgacic worked out an amazing deal and his boutique philosophy had me in and out in less than two hours. I definitely recommend First Honda and this top-notch sales team. read more

Honda was not even on my list of cars to check out, wanted a car with good gas mileage, with Navi, priced right and with just a bit of style... coming from Camry Hybrid..which did not positively update over the last few years . Stopped by and met Michael Lenhart, i was impressed by the Honda immediately...a great amount of technology put into the car. Test drove, and went home and discussed. Went back in the morning and purchased the car, great experience. I feel i purchased a great car, at the correct price, assisted by salesman Michael Lenhart, that thoroughly explained the car, suggested that i take another test drive that following morning, prior to making the final decision.. he helped walk me through all of my questions throughout the process...He made the car buying experience a good thing! read more

I purchased a 2014 Honda Accord this past weekend. As far as buying a car goes, the entire process was relatively seamless. The sales staff at 1st Honda were friendly and I never felt overly pressured at any point. If you do your homework before hand that helps alleviate any uncertain decisions. My sales person, Johann, was a pleasure to deal with. read more

First of all, the senior sale person Bobby Tarafdar was great. He knows his cars inside out. He is friendly, makes great recommendations and never pressure you for a sale. However, the great car buying experience ended there. When we are on the table for the price, their assistant sales manager Stu totally ruined the rest of the day. I'm not a first time car buyer. Over the last ten years, I have bought 4 new cars and 1 used. Yet, I've never meet a sales manager so rude and arrogant like Stu. I proposed a OTD price, of course lower than what he wanted. I was expecting a negotiation. Without proposing a counter offer, he opened his mouth with "Maybe this car is too expensive for you", "Maybe you should buy a car from a different dealer" and continued. I waited for him to finish and broke down the number for him. After that I increased my offer to show him that I was motivated to negotiate. Then he started talking about his hard pressed suit and how he was paid to make money, and all the other nonsense. Throughout the whole process, never once he proposed a counter offer. So, as he wished, I will take my business somewhere else and recommend all the people I know to somewhere else. So, here you have it. If you want to pay whatever Stu asks you, by all meanings go talk to Bobby, he will make your car selecting process very pleasant. However, if you are expecting a negotiation, good luck, or maybe you should wait until a different assistant sales manager is in charge. read more