Great kids store with the best customer service. They sell hello kitty stuff and other cartoon…read moreaccessories like backpacks, dolls and collectibles. Best place in town to buy a gift!!!

I'm so happy that I found this spot for my collectibles they have everything and everything is…read morebeautiful displayed. The customer service is just as fantastic as well. I am definitely going to make this my goto place to shop because they have it all. Such a cool place.

Had a bad experience with a collectible item that was sent to me damaged. When brought to their…read moreattention the customer service was horrible and nasty.

Stopped into Grotto Treasures after heading to the bank. This small business is a gem! If you love…read moreDisney, Sanrio, POPs just adorable stuff in general you have to check this place out. This is going to be my new go to place for gifts. I especially love that I got to meet the owner and she was so nice and down to earth, we talked about her love of collections which you can tell by her meticulously chosen items. There were so many things I wanted to buy but I'm trying to be better on needs vs wants so I did not buy anything (this time) to my surprise on my way out she gifted me a cute limited edition figure and a coupon just for stopping in! Thank you so much! You gained a customer for life. Grotto Treasures reminds me of BoxLunch which is where I would buy a lot of Christmas gifts, I will be making my purchases here now because I'd much rather support a local small business. If you are in Chino Hills you have to stop by the prices are much better than buying at the mall.

I've been wanting to come here for so long and so glad I did. I got the backpack I wanted and a…read morecute minions notebook

Really loved the variety of claw machines and prizes to win! They had various plushies and…read morekeychains. They even had a cute photobooth! Will definitely be coming back. The value for your dollar is worth it! On par with most claw machine arcades.

Service was terrible. When it came to the card section I had asked for pricing ahead of time to…read moreconfirm how much it was. Everything for collectible cards was inflated 5times the amounts. I was interested in purchasing some Pokémon cards because it was original price . Who wouldn't want to buy something like this at original price? MANAGER TELLS THE WORKER to basically get the product back after I had already purchased... That is a very terrible business practice where as I have came in a few times to have already support the business. But after this encounter, it goes to show unprofessionalism/ type of business practices they show. The sign itself shows ^ Definately will not be returning back.

Cool collectible toy shop on antique row in downtown Pomona. Has a ton of vintage sci-fi toys and…read moresome video games too. Friendly staff . If you're looking for that one toy for your collection chances are they might have it. They even have a booth at frank & sons. Star Wars, transformers, Gi Joe , and retro video games as well. Come check them out.

Definitely coming back for more premiums! Glad I found this place bad for my wallet haha. Super…read morecool ambience and vast variety of collectibles. Can't wait to spend more time and money here shopping around for hot wheels!

Love the variety, lots of cool toys and friendly workers…read more Highly recommend stopping and check this place out if you collect Pokémon cards and funkos

Too over priced on One Piece and Pokemon. I saw a booster boxes of Kami Island for $300 and it's…read moreonly $200 on TCG. GameStop isn't this bad on pricing, even with their 10% discount on TCG they seem to always have.

This is a brand new discount store located next to Albertsons off of central Ave and Philadelphia…read morest. If you've been to 5 below before you know they have a variety of merchandise at discounted prices! This store is beautiful and clean. The registers are not self check out like it seems , instead they're associate check out. Nice to have a new discount retail store in the area of chino town square!

The girl with short green hair is unbelievably rude and weird I didn't even end up purchasing the…read moreitems due to AWFUL customer service.

I drove about 30 minutes out to HobbyTown Corona specifically because I was told yesterday that the…read more"Squeezy's" would be available today after 4 PM once they were scanned into the system and put out. I rearranged my schedule and made time to come back based on what your staff told me. When I arrived today, I was told they still weren't out yet. When I asked if there was anything they could do since I was specifically instructed to come back at that time, the employee at the front basically acted indifferent and just said there was nothing they could do. I've been in retail for years, and entering inventory into a system is not some massive impossible task. This honestly came across as laziness and a complete lack of concern for customer satisfaction. Don't tell customers to come back at a specific time if you're not actually prepared to follow through. Traffic and gas prices in Southern California are terrible. People are spending real time and money to come support your business, so at least be considerate of that when making promises to customers. I understand inventory processing takes time, but communication and effort matter. A simple apology or attempt to help would have gone a long way. The store is large and packed with product, but there also weren't many customers there, which makes the lack of urgency even more frustrating. The owner should seriously consider improving management and customer service standards because experiences like this are exactly why customers stop coming back.

Ok I've given this store couple of tires and it gets worse and worse. The workers talk to you like…read moreyou're dumb when attempting to obtain information. Particularly Liam. Moving forward I rather drive further to other hobby stores.