We were looking for a burger after a school activity and decided to come to five guys. I forgot that I left a review previously. There wasn't a lot of people at the restaurant when we first stepped in at eight. The staff was friendly. I ordered a bacon cheeseburger all the way. In my mind, I thought five guys burgers were amazing. This is not even close to a shake shack. The burger was very lackluster like last time. Again the fries were really the highlight and the free peanuts. I really regret my decision coming here because it was not cheap for three people. It was $48 without drinks. Also, the bathroom was super dirty and out of towels. read more

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Waited an excessively long time for our food. Ordered a cheeseburger with A1, mayo, lettuce, grilled onion. And grilled mushrooms. Got no mushrooms, almost no lettuce, tiny dabs of sauce and mayo, and maybe a grand total of two or three onion slivers. The bathroom was worse than an interstate gas station. Every table was dirty as was the floor. And yet priced to perfection. This place used to be great. Sad! read more

First I will start off with the price $9-$10 for just a burger is enough to not return again. The music was so loud you couldn't have a conversation. My husband and I will not be returning way to expensive and if I'm going to pay $35 for lunch I know of other places that would cost less for better food and atmosphere. read more

Normally love 5 Guys but lately not so much. I ordered 6 burgers total for our family. The numbers were all mixed up so it took a lot of shuffling to make sure everyone got what they ordered. The regular French fries are hit or miss. Sometimes a large order is enough for 3 people. Today I watched the girl fill the order. She didn't even fill the cup full and only put a handful more in the bag. I don't think we'll be back anytime soon. With prices rising, it's just not worth it anymore. We paid a lot for a meal that was messed up. read more

This was by far our best visit to Five Guys (carryout). Our food was hot (!) ; the order was correct (!) and not sloppy (sometimes the condiments and lettuce and tomato are just haphazardly slapped on the bun). We were already exhausted and just needed a fast meal. This was a pleasant surprise! read more

this location made 0 errors from a delicious burger & bottomless fries that fill up the bottom of the bag to a clean and friendly environment, you will expect nice employees. I will be back! read more

Five Guys - little bacon cheeseburger & little cajun fries - Burgers Near Me - Fort Wayne, Indiana

Best burgers and fries in town. Though I really don't like metal chairs. It's also noisy.

Stopped for what we thought would be great burger and fries today for lunch. Took about 10 minutes to receive food. We had ordered a full size hamburger and a small cheeseburger with different toppings. We couldn't tell which was which without opening wrapper. Once I opened my burger it looked like something from a McDonald's bag. It was smashed to about 1" thick. Top bun was crushed by the burger maker. Once I tried it I found the burger was the same cold temp as the lettuce and tomato. This was less than 2 minutes after picking up the bag from counter. We were almost done when we saw a girl come out to clean tables. She was on her phone the entire time. One thing we noticed was she only had 1 cleaning cloth. She was wiping down the table and seats then moving to the next table to wipe it down with the same cloth she just wiped the last table and seats with. No cleaning spray or sanitizer at all. If the health department saw this they would shut you down ASAP. Nasty. To the owner of this Five Guys. You once had a nice place to eat and great food. You have allowed your staff and food quality to sink to the quality of McDonalds or worse. If you don't fix this soon you will be out of business at this location by the end of the year. read more

Took my senior friend here for dinner. He had Never been before. I've only been once about 15 years ago. It was fantastic. Once inside we found it to be clean and staff patient and friendly. He ordered the BLT with mayo hot sauce and sautéed mushrooms I ordered a cheeseburger with the works. Also two orders of fries but we easily could have shared one order. They're huge; and two drinks that include refills. For two people it was about $25. Pretty pricey but once in awhile is good. Al the toppings are free to add to whatever you order. They also serve veggie sandwiches hot dogs and shakes. They strictly enforce al Covid rules with tables separated masks required by staff and guests and gloves worn by staff. They also offer carry out. The sandwiches Comes wrapped hot In foil and the fries are House made and delish. Both our sandwiches were messy and falling apart and the juices were running down our hands. Awesome. The BLT was loaded with bacon and lettuce and soaked in hot sauce. When he took a bite he rolled his eyes back and said "mmmmmm!" He ate every last bite of the entire meal. We would def go back. It's such a treat and great food. Highly recommend. read more

Five Guys - Frontage - Burgers Near Me - Fort Wayne, Indiana

Wow! A cheeseburger, fries and coke $15.19!!!!! Cross this place off my list! Outrageous! Their prices have doubled since the last time I ate at a Five Guys, Mission Point read more

SMASH OR PASS?! A BURGER FOR THE ELITES?! Ladies and gentlemen may I have your attention please. I'm about to drop a review. Been looking around for my next burger and shake go to place. Since my local one shut down unfortunately. But first thing is first, we have to face the fact of the price. Yes I know you are able to put any toppings on all burgers and shakes including my favorite. Adding some of that the caj to my fries salt bae style. Yes I said it but regardless of this I noticed that it is not consistent including the portions it all depends who is working. If you like grease tho then yes you are in luck. But one thing for sure that I can look forward to is spending $45 for two people. But hey at least you can get free peanuts and have some kid make a mess at the coke freestyle machine very awesome. I still recommend but I will be visiting every blue moon. Would give a 4 star but have to make it 5 because the two blondes with the glasses are cute. Also the staff are quick friendly and hardworking. read more

If possible, I highly recommend avoiding this location and ordering from the Northcrest location! I've been patient with this location's tardiness and lack of attention to detail for a few years because the food is good! I've tried a combination of calling in advance to confirm order prep times and then ordering online to avoid communication errors. This still leads to me waiting at least 20 and up to 40 minutes after the promised ready time and eating burgers with botched ingredients at home. Unfortunately management doesn't say sorry and is not open to feedback, so I think it will stay this way. Go up North or get carry out from Black Dog Pub! read more

Excellent food and the people working there are great!!!!!!!!!! I get patties for my dog with my food and they have lettuce wrap burgers also. Great place!!!! read more

This was the worst experience ever the workers were staring at me well I was ordering and waving their hands for me to hurry and order I don't know if they were having a bad night but I felt disrespected I think management should look into this read more

I love this place! If you're hungry this is the go to! I get a cheeseburger and this comes with TWO patties. The little burger comes with one. If you want to try the Cajun fries but don't want them to be a waste. I suggest getting the seasoning on the side then sprinkle what you wish. Also one tiny cup will be enough. TRUST me. I made the mistake in pouring both little seasonings on here and it was spicy. I didn't mind it but I know for next time just one. read more

Damn good burgers and fries, simple as that. Restaurant is always clean. Staff is friendly. Like that they added the milkshakes...including a bacon milkshake. Cant go wrong if you're looking for a a made to order burger, fresh and fast. Consistently delivers. read more

Five Guys - Love this spot - Burgers Near Me - Fort Wayne, Indiana

Gotta absolutely love those Cajun fries! Never had a bad experience here. Staff has always been super friendly! You really can't lose going to a five guys if you're in a mood for a burger. read more

Best burger in town, hands down!!! Made to order, fresh toppings, and great fries; what more can you ask for? read more

Five Guys - Best cheeseburger and fries in town!!! - Burgers Near Me - Fort Wayne, Indiana

Great food, great service. Very clean restaurant and staff is incredibly friendly. Have never found a bad Five Guys Restaurant. Will definitely return. read more

It's really simple. They serve burgers and fries. Nothing special just do a really good job with burgers and fries. read more

Five Guys - Waiting for French fries at five guys burgers and fries. - Burgers Near Me - Fort Wayne, Indiana

Five Guys Burgers n Fries. I won't say I have been a fan since forever but mainly cause I kept hearing they are pricey whatnot. So I never gave a try. Then one day I did and I remember that first bite of deliciousness that has me hooked and I go back. Oh and let's not forget about the fries. Mylanta sauce they are bomb specially the Cajun ones. And they are not shy about making sure your getting your fill of potatoes. And no they are not much more expensive than a number one combo somewhere fast food wise. So my last visit was splendid as expected. You walk in they greet you. Place your order and wait just a little bit. Fresh burgers! And you have peanuts to munch on as you smell the food being made for you. The one thing I think is very characteristic is as your heading out the you can hear a yell "have a nice day". So you walk out knowing you have made a wise decision of having a burger at Five Guys Burgers n Fries. read more

Five Guys - Pictures don't do justice. That's all kinds of flavor right here! - Burgers Near Me - Fort Wayne, Indiana

This place is filthy! The food was cold and the bread was hard and stale! The workers just sat on a chair when it was slow instead of cleaning the dinning area. Every table was dirty, it was very hard to eat here because of the lack of being clean. The restrooms where just horrid, no toilet paper and people were using paper towels and throwing them in a corner. Ended up just leaving and didn't even finish meal, went somewhere else! Waste of money and time! read more

Nothing like looking back at the people making the food and seeing the fry girl playing with trash and compressing it by hand, without changing gloves after going back to food (hamburgers and fries were made). Not really any worse than the typical look of wanting to eat someone's soul, that customers get when they try to order something. I am beginning to think that I have the wrong idea about why 5 Guys existence. It is getting pretty clear that customers better step on eggshells and want to eat trash. Been there about 15 times and no less than half have had some sort of foolishness readily present. FYI- Trash isn't a seasoning so follow Indiana and Fort Wayne Health Department stands, please. read more

I walked up to the register and the women there just stared at me. I told her I would like a small cheeseburger. She continued to just stare at me. I told her I would like it minus the onion and she said YOU tell me what YOU want on it, all full of attitude. I just looked at her and said never mind and walked out. Then she yells " you have a nice day sir". There are lots of places to eat, and I don't have to be treated like this. read more

Didn't put cheese on cheese dog. Took back and asked for cheese. They were kind enough to walk over a cold Kraft single for nearly $7... Thanks 5 guys! read more

This was my first experience here and I was totally disappointed with the service I got I ordered a hamburger with lettuce tomato onxion and pickles with ketchup & mustard. And I ordered 2 milkshakes and a small cajun. fry it was so much cajun on those fries it was all over my clothes, I received my food but not my milkshakes I literally had to ask for them twice....they actually thought I was gonna sit there while they prepared other peoples orders to get my shakes so my food could get cold...my bun was soggy from the loaded ketchup and mustard on it I had to remove the buns cause they were wet like....yeah ill never go back to that one again... read more

I have always loved the jefferson location but at around 915pm on august 28th I had one of the worst experiences ive ever had. The clerk was rude and the other cooks were too busy cleaning to get our milkshakes until we were done eating. They didnt even make it until we had complained multiple times. They were cleaning instead of helping customers. Its a bad vibe and I may not come back. read more

Amazing burgers and fries, I never get tired of this place! Great for lunch or dinner.

Made a mistake and eating lunch here. Hamburgers were delicious the extra loud rock music was a killer

Literally installed Yelp so I could tell people to avoid this place during the lunch rush. 20 minutes to get the food, then 20 more for a shake. Wasn't offered a refund so I could just leave. Service is baaaad here. read more

So disappointed. My burger was barely warm and not very good. Obviously not cooked fresh. Even the grilled cheese was not very hot. Fries are ok but too greasy. The music was so loud since the place was empty. The girl sweeping had to yell really loud so the guy cooking could hear her. I expected more for $18 to feed my son and me. read more

when i go into five guys i always receive excellent customer service! food is awesome and is fresh! if you go into the five guys on west jefferson in fort wayne, in you will be guaranteed to get a warm welcome from dennis t. if he is at the register. thank you five guys! read more