Before I start you need to know my wife & I love Lobster!!…read more MASON's FAMOUS LOBSTER ROLLS is an excellent place to go to grab a bowl of Lobster Bisque, Clam Chowder, or Crab Soup. They have a variety of Lobster Rolls warm or cold that are really tasty and priced right. They also offer a point systems to get items free. If you've order lobster at a restaurant lately, you know they are expensive. Mason's Lobsters Rolls are reasonably priced and you get a lot of meat without all the shell attached. Located off Lauderdale Road in Henrico, VA little confusing as the strip mall lists 11761 W. Broad Street, Henrico, VA 23233 as their location. You can get in off both entrances and off the road that cuts behind Bank of America and Panera Bread. Since we love Lobster, we're hoping you will give them a try for lunch or lite dinner.

Amazing customer service upon walking in, I was immediately…read moregreeted when I walked up to the counter to order, which is always a plus! I have been eyeing this restaurant for a while, so when I finally had the chance to get me a lobster roll I couldn't resist! This was my first time ever trying a lobster roll and I am hooked! The bun was warm, soft and buttery, there was a good amount of lobster to bread ratio, which made me happy! Now I will say the lobster roll is smaller than I thought it would be but the flavor and the roll itself is worth the 20 bucks. Will I go here often? No, just because it is pricey for the size but will I come back again? Absolutely! Also please try their specialty drinks the flavored lemonades are delicious!

This was my 16-year-old son's first job, and unfortunately, it turned into a very disappointing…read moreexperience. It started out well, but once Dajon began working at this location, things quickly went downhill. I tried to stay out of many of the issues he described and simply listen, but I can honestly say this is some of the worst management I have witnessed. I truly do not understand how this individual is still in a management position. There was constant disrespect toward employees, and the environment became extremely unprofessional. My final straw came when my son was called into the office and fired over the phone by a manager. He was told to clock out and leave the premises immediately. When I arrived, another manager was yelling at him in front of customers and employees, demanding he leave the property, even though he was simply waiting outside for us to pick him up. My husband calmly asked the manager, Jamison, why our son was being treated this way, especially since employees are not typically screamed at or forced to leave immediately unless there is a serious issue such as theft. Instead, the manager became defensive and continued acting unprofessionally in front of customers and staff. When I asked for the general manager's contact information, I was only given the store number and told the GM was unavailable. I simply wanted to know whether my son was banned from the restaurant so we would know if he could return there with his friends, as this is a common local hangout for high school students. The manager claimed he "didn't know" and attempted to involve other employees in the situation. This entire experience was handled poorly and lacked professionalism from start to finish. If you have teenagers or young adults seeking their first job, please be aware of how employees are treated at this location. No young person deserves to be screamed at, humiliated, or treated like a criminal because of poor management.

I've only recently tried Raising Cane's but must say they're pretty good. The chicken strips are…read morejuicy and tender and perfectly lightly breaded. The fries are surprisingly good for some reason I cant even explain. Stop by sometime and give it a try. I doubt you'll be disappointed.

Came for breakfast Tuesday morning. We dined in and it was spotless. Everyone was super nice. Our…read morefood arrived at our table quickly and our order was correct.

The best aspects of this location are that it's conveniently located off Hull Street Rd, the staff…read moreis very friendly, and the food quality is consistent.

This is one my best sub shop experiences EVER and i eat a lot of sandwiches!! The staff was…read moreextremely helpful & patient, being that I've never been to Penn Station before. I got a regular grilled Italian sub. The restaurant is extremely clean and has 2 storefronts worth of seating. I actually ended up adding a "small" fry to my order when I saw them cut the potatoes fresh. As you can see, there is nothing small about that serving! The sandwich was delicious and extremely fresh. Will definitely come back next time I'm in the area.

The subs are not like they used to be. Taste, texture, quantity and amount of the items put on the…read moresubs, etc. is greatly lacking. More bread than actual food on the sub. Dissapointing as they used to be one of the best tasting subs in the area a long time ago. Prices are on higher end for same type of food you can get elsewhere. Ordered a toasted Dagwood with fries. Their fries are known for the cut and freshness but seemed to be lacking- a quarter of the cup of fries were burnt and not as thick as they used to be. As an example, go to FiveGuys if you want the better thick fries. The sub contained a skimpy amount of shredded lettuce, tomato, mayo, etc. Oil was on the sub but the vinegar is given to you in 1 packet to put on later. The pickup order was to be ready in 15 mins and when arrived after the 15 mins, had to wait another 10 minutes. Not in a rush, so it didn't matter but could matter to someone who has a time constraint and there were no other customers at that time. One of the younger staff members stated "we shouldn't have to work in conditions like this" referring to the kitchen being hot but they were standing by the fryer and overn. It was a very hot day outside so maybe they were referring to that combination.

I've had too many bad experiences at this "new" location not to finally share…read more There was a deepfried paper towel in my french fries. Initially it looked like a potato skin.... once bitten into I quickly was proved wrong. It is clearly a brown paper towel that they use in their restrooms & hand-wash stations. Very disgusted and very disturbed. In addition, each time I have been here, the mobile-thru line is just as if not longer than the on-site drive-thru line. And even then, they make you further pull up in front if the store and park in a spot then wait in your car even longer. This new location, transferred from the old one at Tennessee Plaza, was presented to the public as having a better/faster parking configuration, as well as more up-to-date and assumingly cleaner, and thats proved to be far from the case. Chick-fil-A is truly no longer the pleasure they claim to be.

I don't know why I came back here after the last horrible experience, but it hasn't gotten any…read morebetter. Terrible. They parked me for my breakfast sandwich and drink. I asked if I could at least get the drink before they parked me. The response: it's not ready yet. It doesn't take forever to prep a small drink. I have a burn on my forehead and wanted to use my drink as a cold compress, but hey, who cares.

Food selections and taste is better than the nearby MacDonald's. Staff is friendly. I've tried…read moretheir burgers, hot dogs, and grilled cheeses. Not bad. Love their fries.

This is my confession to an interaction that plagues me nightly. To the worker here a couple months…read moreago that watched me dig through my bag for seemingly minutes looking for my wallet, I am sorry. That fateful day, I had an MRI. My veins broke the needles for the IV twice, I almost vomited, the nurse was uncomfortably caressing my leg, and they somehow bruised my arm from where they were taping the gauze on. They brutalized me. The only thing I thought would make me less nauseous afterward was ice cream. A banana shake was all I could ever want. I pull up and order in person. This is where the fateful interaction happened. My bag isn't even large. I don't know how I missed my wallet so many times. What did I do to deserve this? Didn't I already shed enough blood? To make matters worse, I ordered a small. I severely overestimated the size of a small. The little treat that was meant to make me less nauseous somehow made it tenfold worse. It was too thick to even drink. The pain was unbearable. I think the fries I ordered were cold as well, but it's all a blur. The worst deck was handed to me that day. At least the shake tasted pretty good. To be clear, none of this was Sonic Drive-In's fault. Except the mediocre fries. Also order a mini. I am sorry to that one worker.

I made a mobile order and they screwed it up. Ordered beef and cheddars and got just beef. That's a…read more$2.00 screw up. Come on guys, you can do better. Errors cost $.

Listen... if there's a Mcdonalds an Arby's next to each other. I'm gonna go to the Mcdonalds for a…read moreBig Mac/Quarter Pounder... and I'm gonna go to the Arby's for some curley fries. Cause lets be honest. Arby's curly fries reign supreme. And they're weird Bronco Berry sauce... honestly... I'm here for it. When I rolled up to this Arby's a couple of weeks ago, they also were serving out like Thanksgiving Dinner style sides and meal choices. Which was odd... so I decided to get a side of mashed potatoes with my fries... cause I hadn't eaten all day and I was treating myself. The mashed potatoes were like legit so delicious. That is really what gave them that 5th star. The way I was scraping the sides of that little container trying to get ALL of the mashed potato out. It was EGREGIOUS. Curly fries FTW Surprise mashed potatoes FTW

I haven't had a Big Mac in quite a long time. Usually I default onto a quarter pounder…read more So it was about time. Ya know what though... I'll say that a quarter pounder is MUCH easier to eat when driving. Ya live ya learn. I may or may not have gotten Big Mac sauce on my pants. Who knows!? I was the only one in the car... so who could really prove otherwise. Nothing much to say other than I still love Big Macs. Service at the drive through was quick and efficient. Love me some McDonalds. The only problem is... when I eat McDonalds... it's gonna be a little bit before I treat myself to McDonalds again. That is literally the only problem with McDonalds. I also got a 10 piece Mcnugget. Also fire. FYI this is the McDonalds right next to the Arbys

I was just coming home from a long trip, and McDonald's was the only thing open. They were moving…read moreat an okay pace, but when I got my food both my fries and chicken nuggets were severely undercooked. I ended up having to just throw everything away. What a waste of money.