This place is awesome!!! Finally tried them out and it was great. We ordered a chz pizza, an everything pizza, chicken wings, chicken bites and garlic rolls. All of it was excellent. Will only order from five star from now. Fast delivery and friendly people too. Thank you! read more

Sadly, though Five star has great pizza at a great price -- I will NOT order from them ever again. Their pizza delivery guy was a rude person and deceived me when it came to tipping. I asked him to get the soda while I put the pizza away and he was like.. " I need you to sign this first" ( the tip receipt ) he then pretended to go out to his car and retrieve the soda -- that he did NOT have and then say "Bad News I forgot the soda" Oh, well then that makes a LOT of sense why you'd want me to sign the tip paper first. Then he had the audacity to ask me if I still wanted it. Did I pay for it? Yes. Do I want it? Duh. When I told him he should have just been honest about not having the soda -- I would have still tipped him as I know things happen. Instead he got nasty and rude. Called the store GM and asked that a note be placed on my file that the idiot driver never deliver to us again and he said that he couldn't guarantee it. Well with that particular employee with as rude as he was I would not put it past him to spit in our food, therefore I cannot order from them anymore. The GM said he had been around a while, so my hopes of his terrible customer service skills getting him canned seem non- existent. Also the jerk shook our soda, probably because I asked him to go get it. It blew up all over the countertop. read more

You should post your actual hours instead of having an employee answer "after hours" even though It's posted That you are open to and have him tell me you're closed and not taking anymore orders! read more

Very rude delivery driver.... The reciept said his name was ADAM GRAYSON......I only had a dollar to tip him and said I was sorry ill get you next time.... He walked away with an attitude saying under his breath he'll cook my pizza next time ill call...... .. I then said excuse me ?.... He got in his car slammed the door and drove off..... I like 5 star pizza but I don't want to take a chance of this guy making my pizza or delivering it...... They Need to do a background on these guys..... Anger Management !!! 9825 San Jose blvd......you better tip good or else ! read more

Hands down one of the better pizzas in Jacksonville must try their cinnamon rolls all they're so so good

Food is good but service not so good. This is my 3rd time dealing with delivery. They advertise they're open late but act like the phone not working kept getting sent to machine for 1.5 hours before stated closing . When I did get an answer on the phone15 minutes of attempts, person stated call back in the morning and rudely hung up. read more

Best pizza in Jax!! I usually get the pizzazilla for party's for my teen, it's always a big hit! Fast, friendly service will deff order here again!!! read more

Ordered a large Hawaiian for delivery. Arrived fast, 15 min or so on a Saturday around 5pm. Pizza was hot but seemed a bit undercooked and greasy for my taste. Amount of toppings was good. Sauce was distributed unevenly. Was so-so overall. Maybe will try again another time, maybe not. Nothing special. read more

4 stars for the amount of toppings. The crust was too thick and bread like which brought it down a star. The price is good though. I think I would try it again. read more

Best tasting pizza in Jacksonville, Florida hands down! That said, they have the worst customer service, confusing hours of operation and are an overall disappointment in performing basic marketing duties. If you look online they're open Wednesdays from 4AM - 1AM. I just called to have a pizza delivered to a location they've delivered to in the past and they told me that its outside of their delivery radius. I asked to speak to a manager, was placed on hold for 5 minutes and when i hung up and called back the same guy (who I know isn't the manager as I've met him in person) answered, lied about being the manager and stated that there was a 'carryout only' note on my phone number.Smh...and considering their lack of business/marketing mngm't skills they probably won't even see this review for a year or two. read more

This pizza place has the best hours on earth! They are open until 2 am on friday, saturday and sunday. Their delivery is only 99cents and there is no minimum. Im not sure if that will change but im sure it wont. They are super fast and the pizza is sooo good. I normally dont like a lot of pizza but this place is soo good. When they say extra cheese they really mean extra cheese, none of that fake dominos or pizza hut extra cheese. Their pizza rolls are kind of pricey but you can probably get them free with their various coupons they got floating around. This place is soo good. If youwant something different from your normal pizza then this is the place to go. You gotta try them out and decide for yourself. Oh and the garlic rolls are pretty average looking but not lacking flavor at all. read more

Excellent as always! Speedy delivery, great service, and awesome food! Better than any chain and everything is fantastic! Pepperoni rolls!!!! read more

Five stars for five star. Was at Rack Em Up tonight and got hungry so I ordered from this location. He said about 35-45 but they seriously showed up in about 15 and the pizza was BOMB. Delivery guy was great too, give that man a raise. read more

Not bad. Not the same as Gainesville location yet, give them sometime. Fast and accurate. Which is much appreciated. Chin up, you're off to a very good start. Excellent phone presence and delivery. Just recipe refining. read more

If Papa John's and Little Cesar's had a kid...a large, dull, kid. I'd imagine quite pleasing to the palate after the bars close.

Pizza was alright. The garlic knots were much better. Better than the big pizza chains but not by much. Worth it since Vito's closed at San Jose and Baymeadows read more

work near by and i eat here at least once a week. Their pizza is amazing and you can really taste the quality of the ingredients, especially the cheese. People who work there are nice and cool! read more

My staff and I used to order from this place all the time, but their General Manager (or who I was told is the General Manager) is extremely rude. Our establishment gets Hospitality Reward Cards for referring our guests to use this establishment over other pizza places, and this woman acts like she's upset when my staff tries to redeem their pizza using these cards. If she doesn't want to extend the free pizza to my staff, then we shouldn't be given those cards by delivery drivers! She shouldn't be in a customer service role if she's going to have a horrible attitude and I will never recommend this place EVER again to my guests! The quality of food is very good, but she just ruined the chance of ever getting business from this establishment. All their menus and flyers have been thrown away! read more

A little disappointed, I place an order over the phone for delivery only to get a ring when my pizza is ready to come pick it up, cause 4.5 miles is out of their range... The pizza is great I use to frequent the one in Murray Hill, but could've told me prior to taking my order completing it that I'm not in range. 4.5 miles isn't far according to Google, seems like they didn't want to travel the distance through the 5 I clock traffic which they expected me to do to get there and back with a pizza that would end up cold by the time I got home. Shame I had a nice tip ready for the guy. read more

The pizza was pretty good. Hearty toppings, delivering service was fast to me. Will order again. The wings I thought where great, and the pepperoni rolls where good as well. read more

Ordered small pepperoni powerhouse and BBQ chicken bites. The online ordering was easier to use, and the pizza was great. The BBQ sauce was more for grilling than as a dipping sauce, they could go with a sweeter version. Overall, great food though. read more

I had 5 star pizza first time ever a week ago, they are the BEST pizza in Jacksonville and their pizzas are huge. They are not sparing with toppings and is fully loaded. Just awesome! read more

I have always loved this pizza. But the last 2 times we ordered extra cheese (which we always do) and did not get it, again. Good pizza but maybe they are cutting back. read more

Five Star is a fairly suitable name. Being from up north I'm used to less chain restaurants and more mom n pop family type places that have workers that have been there 20-30+ years and quality is controlled. I'm picky about pizza and would never choose/pay to eat Dominoes, Pizza Hut, Papa Johns and Little Caesar's unless its free n I'm starving or offered. This place is definitely a good pizza place especially for a franchise. I order all the time from here and they're service is good,as well as the food. The people on the phone hook me up and the drivers are here in 25 minutes tops even though they say 35-40 minutes with hot pizza. People who have bad experiences must talk rude and don't tip well. I felt the urge to leave a review after reading some and ordering a piezilla which came with pep and ham and I said I wanted a Hawaiian w out ham and just pepperoni and pineapple. I wasn't that heartbroken I would've ate it no problem especially after asking for thin crust on just the edges and butter n garlic that comes one the rolls, on the crust being they don't have flavored crust, if it wasn't to much trouble and if not it's ok. So I called back saying I don't like to complain but the pizza was wrong and if they could leave a note for next time for a deal or something they could do. Hoping for a brownie honestly. He understood put me on hold and he came back saying they'll make me a new one and sent it out in 15 minutes. a $30+ pizza. People leaving bad reviews don't know how to talk to people with respect and feeling superior because they're paying. I get paid for work I do for people n if I'm treated wrong my demeanor shows it's a problem with obvious intentions if not coming directly out and speaking on it. You don't have to kiss a** but respect should be a given. 2nd review I've ever left n the first was cuz the chick at the smoke shop was hot and asked. read more

Extra cheese and all the meats...best pizza. It's hard to believe this is a chain pizza place. I'm sorry I waited so long to try it.

Pizza was amazing!! Love it!! Love the cinnamon rolls and the garlic bread is so yummy!

Never get an answer on the phone after 1am on weekends. They advertise they're open until 2 but act like the phone stops working as soon as there's a call. The food in great but the night crew is BS. Calling corporate tomorrow, with several documented calls that were ignored. read more

Good pizza foe the price. I normally get $10 gift card in my mailbox. They deliver it very fast. Their large is equal to extra large. Obviously a place to visit foe pizza. Open late nights read more

they gave my friend a coupon for a free pizza, just had to pay the delivery fee so my friend orders a pizza while at work. they ended up charging him telling him to keep the coupon. thought this was unprofessional as he told them while placing the order that he had a coupon for the free pizza. now we are hesitant on ordering again. read more

i ordered and picked up a 24" pizza for me my husband and my 3 kids yesterday and when i got home and opened the box there was a palmetto bug crawling over the pizza. ( the box remained closed prior to this) and when we called to let them know they offered us another pizza at 25% of the cost.... which is crazy because we just paid 30.00 for a pizza we could not eat now you want us to pay more money??? the pizza went in the garbage as did our love for five star... never again!!! read more

Some of the best tasting delivery pizza out there. Not sure what all the service complaints are about. Ive never had an issue.. Of course I almost always order online so maybe thats why. Either way, damn better than Phut, PJohns etc read more