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    Fix Auto Pasadena

    3.2 (140 reviews)
    Closed Closed

    Services - Fix Auto Pasadena

    Bumper repair

    Collision repair

    Auto frame testing

    Rear-end damage

    Auto steering and suspension repair

    Fix Auto Pasadena Body Shops Photos

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    Recommended Reviews - Fix Auto Pasadena

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Delivering babies makes it hard to make your appointments that's for sure.
    Jeanie B.

    I love this fantastic Tesla certified repair shop. During the most trying time in my life, they have been very accommodating and are very excellent at what they do. Customer service has been fantastic and the skill and expertise is far above what you would normally see. Thank you so very much for being patient with me during this most challenging time. Plus in between delivering Kingsley Kittens made it super hard to make my appointment. You can really trust this place. The manager was the best!

    Repaired hood and bumper
    Austin E.

    Brought an early-vin Model S for repairs after someone backed into the front. The damage ended up being several thousand dollars, covered by insurance, and the adjuster was right there on site. Tesla Certified means everything after going to trustworthy body shops who didn't have a clue, or just talked about how Tesla build quality sucks. The team at Fix in Pasadena sincerely made it look like day 1 oem again, but with 227k miles.

    Rear seat not mounted

    I brought my Tesla model 3  in for repair the quarter panel on April 10, and I am extremely dissatisfied with the service and the work that was done. . I was told to have my car fixed on April 21 but they texted me that it would not be done till May 5 on April 20 morning . I have no choice but wait. On April 27 they told me my car was ready to pick up then I went to the shop and get my car back without DETAIL INSPECTION.The quarter panel was fixed but unfortunately the rear door check was missing and the rear seat was not mounted yet, so I have to take another half day off to get it fixed.  I believe that the work was not done correctly and does not meet the standards that I expect from a professional auto body shop and I think I was not treated with the respect that I deserved as a paying customer.

    Before
    Deanna B.

    I had absolutely outstanding service at Fix Auto, both customer service and autowork. From the moment I drove my poor wrecked car in, Angelina was there to hold my hand through the process. She made sure I understood every step and went above and beyond for me, including calling me every few days during the repair to keep me updated. Ricardo and Lenny were also part of my fantastic team, they answered all my questions and were there at the drop of a hat for me. My car ended up being ready almost 10 days early, too! Fix Auto will 100% be my go-to auto shop from now on

    Wishful T.

    They s t o l e my cargo cover from interior These guys did a great job with the body damage to my car. A small SUV Chevy Captiva. Super easy, Geico on site, tea, coffee and a TV the only thing missing was my rear SUV cargo cover that was stolen and no one knew anything about it when I called after I realized it's missing and the body damage was no where near the interior rear cargo cover. I am more upset about someone stealing my cargo cover than the dude who smashed into me. When picking up my car from FIX, It didn't occur to me to inspect the interior of my car to make sure it wasn't stripped for a business that does auto body work.

    Front bumper different angle

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    10 years ago

    I highly recommend Fix Auto-Pasadena. Vatche and team do a great job!

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    Page 3 of 4

    Ask the Community - Fix Auto Pasadena

    Review Highlights - Fix Auto Pasadena

    I was more than happy with the service I received from William, Spencer, and all of the guys at Fix Auto.

    Mentioned in 8 reviews

    Read more highlights

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    Safelite AutoGlass

    Safelite AutoGlass

    (363 reviews)

    I got a chip in my windshield while driving on the highway. Since the chip was smaller than the…read moresize of a quarter, Safelite was able to repair it instead of replacing the whole windshield. I made my appointment online, which was pretty easy. I filled out the form and was also able to file the insurance claim through the process, which made everything more convenient. When I arrived, I waited in the lobby while the repair was being done. They had coffee, water, and Wi-Fi available, which was nice. I arrived around 9:45 AM and the repair was finished by 10:34 AM, so the whole visit was fairly quick. The technician who helped me was Edwin. He did a great job and explained everything clearly. He also let me know that there weren't any restrictions afterward, such as getting my car washed with a pressure washer. Overall, it was a smooth and easy experience. The repair was quick, the process was convenient, and Edwin provided great service. I forgot to take a before repair pic, but the after pic you can see the chip filled in.

    This place is terrible please AVOID…read more Had to miss two days of work bc they scheduled us for a home visit and never showed up. Made us wait the whole time before they called and told us they can't make it. Come to find out when we called they said a home visit won't work with your car bc it need to be In the shop to be calibrated. The person on the phone said with our car they should have never scheduled a home visit bc it wouldn't work. So we got an appointment for 9:30 at the shop and when we got to this store the manager told us we don't have an appointment here. When we clearly have an appointment confirmed. May 22nd we confirmed the appointment which you can see in the screenshot . They said it was cancelled by safelite themselves. Day 2 of waiting my time. This place is terrible. Do not come here go to CALIBER COLLISION! They are great and helped us same day. We was glad to give them our service, they made 2,500$ off our business. That's what good business gets you. Please stay away from this establishment. Our time is worth more than money and safelite DOESNT VALUE EITHER OF THEM. Waste of time, completely unprofessional. We have messages and conformations as well. Do better, be better. It's embarrassing when your competitors are better and more on top of things and willing to help so business can be done. Terrible business and practice. We also had it verified with our insurance before arrival. Our insurance also said no one canceled it and they have access to the database and said everything was a go for today The man working clearly didn't wanna do a 2026 gle amg. Lazy company and employees Do better. Go to caliber collision

    Rocky's Mobile Windshield Glass Rock Chip Repair

    Rocky's Mobile Windshield Glass Rock Chip Repair

    (202 reviews)

    My wife had a rock flung at the windshield at high speed on the 210 freeway. It left a small chip…read moreand a few small hairline cracks. Called Rocky the same day for a windshield repair, and he said he had availability the next morning. Next morning comes and Aren was very communicative about when he would arrive, keeping us updated with his ETA. He parked in the garage and set to work repairing the cracks and afterwards, sealing it. Total time was probably half an hour to an hour, and in the meanwhile he answered all our questions, and even offered us some tostada style chips covered in churro seasoning. The repair was finished in no time, and he was very honest about what it would look like and if it would disappear (spoiler alert: was a bad hit so it won't be invisible unfortunately) It was fine to me. I appreciated the repair and timeliness, and also good value. Thanks Aren!

    DON'T recommend this place at all. I have a small little…read morechip (less than 2mm) on my windshield, but it's still there!!- SAME SIZE AND SHAPE after Rocky repaired. He's been telling me that the scar cannot be removed and you will still see it. What is the point to fix it then? He charged me $145 for one small little chip ( including his travel fee) when he doesn't even have a shop anyway. I told him that I am not happy about the results, but HE SAID HE IS SO HAPPY ABOUT IT. HE WAS SATISFIED WITH HIS WORK. I guess He doesn't care about the customers, but only his feelings. He offered me to clean windows with special tools, but you will be disappointed. Totally NOT WORTH IT. I just got ripped off. I have to look for another repair shop for sure.

    Fix Auto Pasadena - bodyshops - Updated May 2026

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