I had called them regarding my washer at home and was surprised they came in and checked it on the…read moresame day. Very friendly and professional. I will use them again.

We had a shirt stuck in the bottom of our Maytag dryer. ECH…read morewas able to send Max out the same day. Max was able to remove the mangled shirt. He arrived on time, was polite, courteous and knowledgeable. ECH will be our go-to for appliance repair.

Our washing machine was having a leaking issue. Denis was able to have someone out on short notice…read moreto diagnose and address the issue. The technician was able to fix the problem but was up front about the possibility that it could occur again and discussed our potential options if that happens. Unfortunately the problem did wind up recurring but Denis was very consistent and communicative about our options and their warranty policy. I was impressed with their prompt communications and ability to have someone out on short notice.

My dishwasher stopped working & I contacted TrueCare. Denis came over within a few hours of being…read morecontacted. He had great communication as well. He diagnosed the issue and was very professional. Denis returned a week later to reconnect the screws that keep the dishwasher in place, too. Much appreciated! Thank you, Denis.

Again, Cristian steps up to help. I texted him Sunday afternoon about wanting some advice for our…read morerefrigerator in Tahoe. Of course, I knew he couldn't service our Tahoe refrigerator but was hoping he would have time to give me some suggestions about what to do. Well, he called me immediately! His free advice helped me decide I need a new refrigerator. Thanks, Cristian.

This is at least the third time I have used this company for refrigerator repairs. They are…read moreawesome. They are prompt, clean, and fair. I highly recommend them.

We hired Appliance Solutions because we purchased our house and moved in at the end of May. We…read moreneeded to stack the washer and dryer so they would be able to fit inside the room and have the doors closed, the previous owner would just leave the door but for safety reasons, we needed this fixed. We were able to stack the washer and dryer on our own, but then the pipes wouldn't fit. After a very frustrating 30 minutes at Home Depot trying to figure out the parts we needed to no avail, I messaged Appliance Solutions before we left the parking lot. By the time we were home, he had already called me back, and we scheduled a time for him to come and help. He got the job done very quickly and efficiently. He was extremely kind, affordable, and very communicative. We will definitely be hiring him for any future appliance needs.

Good response time and what they worked on has worked perfectly since their repair. I was hesitant…read moreto call any appliance repair company but I'm glad I called them.

Great, friendly, honest and easy booking and communication. Came out quickly during the heat wave.read more

Calling Right Way is the right thing to do if you're looking for fair pricing, great customer…read moreservice, and knowledgeable technicians! We were able to get a next-day cancellation when our AC stopped working during this record-breaking heatwave in San Diego. Service fee is on par with many other companies ($89). Vlad texted when he was on his way, and we were impressed with his professionalism, friendliness, and knowledge. He patiently answered all my questions, and importantly, he is trustworthy. Our AC is 15+ years old, but instead of pushing us to install a new AC, Vlad told us to ride it out until it dies before we get a new one. He has earned a repeat customer, and we recommend them to anyone who needs HVAC work. They are a small business who clearly take pride in their work and want to do things the right way. So glad we found them!

I posted my project on Yelp because I needed to get the ice maker wiring fixed on my Whirlpool…read morerefrigerator. Best Appliance Service gave me a good quote, and Rizvan came out to take care of it. One thing I really appreciated was that he took his shoes off when he came into the house without me even having to ask. He found the issue and fixed the wiring in about an hour. Everything went smoothly, and we're really happy with the service and quality of the work.

Although Vlad didn't end up repairing our refrigerator, he called before coming out and asked a few…read morequestions about the issue. Based on our conversation, he advised us to contact LG directly because he believed the refrigerator was likely still under warranty--and he was absolutely right. Instead of charging us for a service call, he pointed us in the right direction and saved us both time and money. In this day and age, it's refreshing to find a company that values honesty and integrity over making a quick profit. I truly appreciate Vlad's professionalism and would not hesitate to recommend him.

Anthony is the best best. He gave me suggestions over the phone and saved a trip. I would never…read moretake advantage, but who does that? Extremely knowledgeable and fast.

Our refrigerator went on the blink during the pandemic. Anthony to the rescue! Anthony was prompt,…read morepersonable, and he has great problem solving skills. He is extremely knowledgeable, and was able to fix our "classic" GE Profile side-by-side refrigerator (read: trusty long-timer, past era quality), as he calls it, in the "old school style." Since this is an older model, he didn't have the correct part in his van. So that we wouldn't have to continue to be without a refrigerator, he cleverly MacGyvered a part he had, and our 20+ year old refrigerator continues to work several years after this event. Anthony was excited to see our other vintage appliances, an O'Keefe & Merritt range and oven. He trained on these; it's great to know that there is someone with experience on a variety of makes, models, and eras. Reasonable cost, prompt service, skilled and kind man; we will definitely call on Anthony again for any appliance repair needs.

Radu came out on short notice to diagnose my refrigerator issue. He was prompt, polite, and…read morefamiliar with my model. I will definitely call them again when I have an appliance issue!

Radu came the very next day after I called him. He communicated well & arrived right on time. He…read morefound my dryer in a dangerous way which could have became a fire hazard. He was reasonably priced & I will definitely be having him service my washer & dryer every two years! Highly recommend!!

I had the best experience with Steve's Appliance repair!…read more My 33 year old Kitchenaid mixer started sounding rough when making pasta and I knew she was due for a tune up. This is a heavy machine that is rock solid and has been heavily used for decades. I did my research and the manufacturer recommends a mail in diagnostic. Essentially they send you a box, ship it to Ohio where the work is done and send it back. Shipping a heavy machine across the country twice was not appealing to me and I found Steve's Appliance repair. I delivered my mixer and he was so knowledgeable and kind to me. Within a few hours I received photos of the interior with the grease and gears. I needed new grease, a gasket and a gear. The price was reasonable and I picked it back up the very next day. She was cleaner than ever and the motor purrs now. I could not be happier with this service and highly recommend Steve's.

Very fast and complete service with Cuisinart toaster repair. Excellent communication, including…read morevideos showing proper operation.

The whole experience was great. The initial repair and the repair and cleaning after the parts…read morecame in. Great team and fairly priced.

Called about microwave repair. The call was routed to an international call center. I explained I…read morehad two Dacor units with FCC ID APY. The representative quickly quoted $110 per unit and gave a time window. When I said I had more questions, he told me I wasn't allowed to ask questions -- that I should already know if I want to use them -- and hung up. No opportunity to discuss the issue, technician credentials, or anything else. So I definitely won't be asking because I won't be calling back.