Went to flaco's for dinner with the family, when we arrived the place wasn't that busy. we were greeted and seated pretty quick, the overall appearance seem to be pretty average for a Mexican restaurant. But most important it looked very clean...after getting the menus within minutes the waiter who to my amazement spoke perfect English - took our drink order. the table ordered white sangria I didn't try it but then again those who did liked it. Well for dinner I ordered the steak with rice and beans and avocado salad. when my order came it looked very good and presentation was nice. Steak(flank) was nice and juicy and not overcooked. Rice and beans were good as well. But, I was still hungry... Portion was somewhat small. So I had to hit on the wife fajitas. that did the trick.. Overall Customer service was very good and food as well. when back in Naples I will dine at Flacos again...almost forgot they will be moving location to a better more modern spot. so call before! read more

We love Flaco's! Excellent food and drinks. The salsa is super good plus it's organic. We go regularly and highly recommend it!

After seeing other reviews on Yelp, I was looking forward to it. But burrito was very disappointing. Atmosphere is homey enough, but the food was not good. The chips were bi-color and the guacamole was extremely bland, which gets me thinking neither were house made. I wanted a steak burrito, but the waiter said it's not possible, even after I offered to pay for the steak meal. When it did come out, it was smaller than the taco and it still had beans and cheese inside. How is that possible? One of the worst burritos ever - http://wp.me/p1ByJK-Dr read more

Obviously not a good experience by the rating. I'd give a zero i I could. The service was awful. One guy was host and server. During season! for Saturday lunch! The food was awful including the guacamole. And they charge you for a tiny serving of salsa about 1/4 cup for your chips. seriously? Margaritas come in water glasses. We will not return again. What a disappointment from beginning to end. read more

As Texans transplanted to Florida, we are always on the lookout for tasty Mexican/Latin restaurants. We'd heard Flaco's was good, but our group of 4 people went and were very disappointed. The margaritas tasted like cheap mix, something close to Kool-Aid in flavor. Salsa was pretty decent, but entrees left a lot to be desired. Chimichangas arrived lukewarm at best - we suspect they'd been weakly reheated. A friend described his soft taco/enchilada combo as "bland", and another pointed out that there were no Latinos dining in the restaurant, a sure sign that the food is not that great. We would not recommend this restaurant, but in all fairness it's not too much worse than the other Mexican/Latin restaurants we've sampled thus far in Naples/Bonita/Estero. read more

Horrible on every single level. Had to watch staff eating in kitchen every time service door opened....terrible service....incorrect orders....so loud my head hurts. Avoid at all costs.....sad ...the original was amazing....like 10 years ago..... New location....space sparce and no decore ...poor service....horrible all the way around. read more

The best Mexican restaurant in Naples! Excellent food, drinks and service. There is also a nice patio area.

Great food and service. The filet is always a great choice although everything we have ever tried is good!

This is a very nice Mexican restaurant and the food is good. The service can be slow at times, but if you just enjoy visiting with your friends, it is okay because they give you plenty of time for that. We like the chimichangas and the enchiladas especially. I enjoyed an amazing coconut martini that I can't remember the name of. Several friends had the margaritas. The high ceilings can make it a little noisy when the restaurant is busy, but not all the time. read more

It is more of a formal place, i really liked their chicken enchiladas, and the rice and beans were very good.

Flaco's was a favorite of mine for years. I ate countless meals with friends and family at the old location. We patiently waited for the new location to open and it was nothing but disappointing. Service was terrible I had to ask for everything: my drink, chips, silverware, where/ if my food was coming? It took at least an hour for one order of steak fajitas. The food quality went downhill, my fajitas were disgustingly over salted. I felt ignored. The new ambiance feels like you are eating in a large commercial car garage, it is very loud and feels cold. I complained to the manager and he was full of excuses instead of giving me simple apology. I am so sad to see my staple Mexican restaurant go downhill. read more

Went here for the first time on a Wednesday (last night) around 9p. It was totally empty and I sat wherever I wanted. Margaritas were good! Salsa served in the beginning was good but the chips were thinner than I would like. Guacamole was good, very simple. Had fish taco which also had shrimp. Totally different and served in a red sauce. Also veggie enchiladas have green beans!!! Service was ok but we did feel a little rushed as they close at 10p and I think the staff really wanted to leave early. Otherwise, pretty good. I'd go back. read more

Great service and awesome food. The salsa was top notch. I had chicken fajitas and could not finish the whole order. My husband has barbacoa beef in chipotle sauce, very tender meat and sauce was delish. Wish I lived in naples so we could be regulars at flacos! read more

Very disappointing. Can't compare to the freshness of Chipotle. Salsa was the only good dish we had. My chicken burrito was soggy and tasted microwaved, not freshly made. Rice was tasteless, refried beans were canned. My girlfriend wanted a shredded beef enchilada but they only have beef sliced or chopped meat. She ordered a cheese enchilada and couldn't eat it. She said it was the most expensive grilled cheese sandwich she ever had and it was too soggy to eat. The waiter didn't even ask if there was a problem since we ate hardly any of it. Never again! read more

Completely disappointed. Have been coming here for 18 years and loved it, but in the last few years the quality has gone missing. I understand being short staff but it is Easter weekend and to be ignored is uncalled for. We didn't even know who our waiter was. We had one order our drinks ( which took 30 min to receive), one took our order, and one delivered our food. After waiting for our bill and not receiving it, I had to walk to the bar and ask for it. The food was ok, but the service ruined it for me. read more

Horrible service. Waited for a table for 25 min which was no problem. Sat down, got greeted after 15 min. Server took our drink order, drinks never came. Then 20 min later, a different server asked if we wanted to get drinks started... told them we had already ordered drinks but ordered again. Finally got drinks. Ordered our food 15 min later, and the food never got the put in. Our drinks sat empty (we would have been more patient if we had at least our drinks), ordered a round of drinks from 2 different people, one of the servers told us "I didn't take your drink order only your food order" so i asked to get our drinks. Finally got a round after 35 min. One hour and 30 min later our food still never showed up. Asked to cancel the food and for our check then our food magically showed up. They later apologized saying they were short staffed which is understandable - but had 3-4 different people coming to ask us for drinks and food orders but never received them. Then proceeded to get an attitude from the staff when we complained about the wait after 2 hours!!! Watched multiple people complain and leave, watched a table much larger than ours get their food before us and they told us "your food is coming". Sat and waited 2 hours before we got our food..... no manager or owner around. read more

good mexican food with a classy atmosphere. the intro chips and salsa were delicious and authentic. the "los nachos" was good... but not what i expected. there were a ring of 8 doubled up chips around sour cream, guac etc.. and topped with plenty of cheese, chicken/bean? and 2 jalapenos... but again... very tasty. i got the steak fajitas which is just an appetizer ($8)... wow! great! they looked small... but they were delicious. the steak was wonderful. its a clean and upper-scale place. service was good. prices kinda expensive for dinner for just meat and cheese on a tortilla. read more

I want so much to love Flacos but in the end it just didn't deserve more than 3 stars. The ambiance is a bit dated and missing the fun element you find at most Mexican places. Service was slow...very slow. Once the food finally reached us it was excellent - I tried the beef tacos which were delicious and the margaritas were very good. Unfortunately I got the check and couldn't help but wonder why I just paid so much for such a simple meal. I will most likely come back to give it a 2nd chance with the hopes the next time will be better. read more

I love this place. The atmosphere, service, food, margarita's. What i would not do for one in San Diego. One my first visit I ordered the fish special. My taste buds were still reeling from the margarita when I hit them with the perfectly cook fish with vegetables in a marinade, they were singing. The Black bean soup will make you a true believer. Cantará su paladar read more

Very disappointing - bland. Service was good but can't make up for the food. Salsa was the best thing in the place.

Went on recommendation from concierge. Not very good. Mole enchiladas were average. Tacos not authentic like we were hoping. Had tomatoes and lettuce... All that was missing was sour cream and shredded cheddar cheese :-( read more

Unfortunately this place has gone down hill over the years. The staff and service has always been decent butI haven't see the owner around in years and never really see any manager either. This shows in the quality of the food. It's like the could care less and It doesn't seem fresh. The steak and chicken always seems tough now like it's been cooked a day or two ago Now they charge for extra chips and salsa That was the end for me. I would rather go to Moes or Chipolte and have fresh food for a fraction of the price of Flacos read more

Our favorite Mexican in Naples! Their spicy sauces are killer! Our go to spot everytime we visit the family

Stay away. Totally understaffed. My wife and I de used to try again. Sat at bar. After 15 minutes with not a word we up and left. Place was not crowded. read more

This was my favorite Mexican place. New location too small too too too noisy. Food is great but can't enjoy it and friends with the loudness. Sorry won't be back unless I eat outside read more

Best Mexican in town. Good service, good food, reasonable prices. They have been around a long time which says alot for Naples.

The food is good... but I am very confused at how they think their serving technique works. It takes forever to put in your order/receive refills/ get your check. Plus the female server we mainly had was not the nicest. Food did come out quick, and they do have a nice roomy set up. read more

Great place, good food at the right price. Seemingly authentic mexican food, a local favorite of mine

Ok now they have a new, larger location and super attentive servers. I'm definitely giving this place a better rating now. The salsa is oh so good and you can't beat happy hour. read more

Love this place! Great atmosphere and delicious food. One of my favorite restaurants in town, hands down.

I had the taco salad, my guest had the beef tacos . Both were very good. Note; a single taco for lunch with the rice and optional green beans was plenty. Unfortunately, our waitress was preoccupied. I generally always leave a tip, not today! read more

Steakhouse with authentic mexican food, atmosphere is more like an American steakhouse than an authentic mexican restaurant. Food is pretty good. read more

This is the best place in Naples for Mexican food. It offers some non-Mexican options, but why would you want to eat anything but Mexican at a Mexican restaurant? The tacos al pastor, the enchiladas, the chimichangas, the black bean soup--take your pick, it will all be good. The meat is always savory and well marinaded. The veggie toppings are always fresh. The guac and salsa are tasty, and the complimentary chips and salsa are good too, and never-ending. The service is always polite, quiet, and attentive. I have eaten there many times and it is always excellent. The waiters stay in the dining area and watch, so it's usually easy to get their attention. The decor is subdued but fun, and sometimes there is live music. It's a retaurant in Naples that has stayed in the same place for years, and it's a Mexican place with Hispanic staff. It's all you really need to know. read more

First visit to Flaco's. I ordered Fajitas and my husband ordered skirt steak.. both dishes were delicious. Service was excellent , very attentive. Margaritas were very good. Would definitely come back here again! They have steak and seafood in addition to the typical Mexican dishes. Definitely give them a try... read more

On a hunch we stopped in since they moved locations. Food was awesome and very efficient from seating to service. Found that casual attire meant more then shorts and sports shirts but we did feel comfortable since everyone was so friendly. Will go again for some good Mexican food. Not to mention the prices we on par also. read more

I used to visit Flaco's on occasion when I worked at Cleveland Clinic Florida Naples. I worked nights in the sleep lab, so Flaco's was sort of a breakfast treat of sorts. To date, they have the best Salsa of any Mexican Restaurant I've been anywhere including Mexico and Texas. The fajitas were among my favorite as well. I do miss the Mexi Napoli Atmosphere at this great establishment in SWFL. Someday I hope to return...until then, eat some for me read more

Great food, great service, margaritas are delicious! Servings are more than ample. I had quesadillas- an appetizer as my dinner and I could barely finish it! Dinner mate had fajitas and took half home. Expresso is good and strong. Homemade flan - AWESOME! read more

Food was good once we got it, but service was terrible. Upon arrival we were shown to an empty booth and brought a bottle of tap water and chips and salsa. We ate the al the salsa and decided to purchase more (only the first serving of chips and salsa is free). We had to flag someone down to take our order and to ask for more chips and salsa. No one ever asked if we wanted drinks, etc. It then took a long time for our food to make it to our table. Another point, the food was EXPENSIVE for what we got. My 3 specialty tacos cost $17. All the rice and beans in the world wouldn't justify that price. The food was decent, but didn't make up for the horrible service nor the expense. I guess SWFL is just not the place for good, cheap Mexican food. read more

Great meal. Extensive menu, prompt service and food was very good. We had a booth for six, very comfortable and well served. Drinks served quickly, Fajitas Flaco highly recommended. Lots of Mexican restaurants in Naples, this one is in our top three, and we tried many of them. This one is worth a bookmark. read more

Poor service, poorly made food, and super slow moving. Want an excellent experience, don't go here.