Go to the one next to Walmart these guys charge you for extra sauces. Don't come here!!!!

I went to this location to try it because the one near me closed and I was disappointed. I bought a normal bowl of angus beef and a side of beef. At other locations they give me a normal bowl and a smaller red bowl for the side. I got a normal bowl with slightly more beef than a normal one and less rice. I paid an extra $5 for the side of beef. I will never come back to this one and I will go to the Walnut one instead. read more

4 stars for taste. 2 stars for portion size. 3 stars for price. 2 stars for service. Very displeased with the amount of food I got in my works bowl. Complained that the portion had gotten noticably smaller (food used to touch the lid, now it's not even close), and the clerk just said that that's how it is now. Oh, and my husband's "salad" had no dressing, just dry chopped cabbage. Way to go Flame Broiler, I *finally* got him to give you another try and you not only didn't deliver, you turned me against you too. Not going back. read more

Flame Broiler - Smaller portioning than before :( - Fast Food Near Me - Placentia, California

Oh so good been working so hard and the food was great Chicken was grilled just right and the rice was the best read more

I asked for extra magic sauce and extra green onions at the drive thru and again at the window. Guess what?? No magic sauce or extra green onions! Very disappointed. read more

The only flame broiler I know that CHARGES EXTRA for their sauce! F***ing ridiculous. And when I said it was she said she didn't like my language. Well you know what, I don't like being overcharged for sauce when I pay 10 bucks for a meal but guess what lady here we are! read more

I will never go back to this flame broiler again. The lady taking my order was rude and condescending. She reprimanded me that I gave her the wrong information, then told me not to mix her up. And was generally a very I unfriendly person. I left without getting my order read more

Should be 1 star for customer service both from Flame Broiler & GrubHub. Gave an extra star cuz the food was decent. Placed my online order and got the confirmation email. Thought all was good until my son calls and says there's no order. I called and the kid who answers says, "I don't know what to tell you." I keep my cool as I'm hangry at this point. I call GrubHub. They call Flame Broiler and get my order processed. No apologies from either Flame or GrubHub...no offer for a discount or free meal for the inconvenience. Got my food over an hour hater. Luckily it was decent. read more

Flame Broiler is one of my favorite places to stop and get something quick to eat (usually go 2 or 3 times a week), however I do typically go to a location in Tustin that I have no complaints about. However, today I made the mistake of going to this location as it was the closest one to me after running some errands. After getting home and opening my chicken veggie bowl, there was so much space left inside!! I have never seen a flame broiler give such small portions of rice/chicken/vegetables! Will not be going to this location anymore, and I would advise anyone craving some flame broiler to take their money to a better location. read more

I 've been to this location a few times, haven't been to any other FB's so can't compare them. I can't imagine the food being much different. Fast food chains are all pretty similar -occasionally you get one that is exceptional, and one that sucks, but I would guess this one is much like the rest - although this one might be a bit larger than some. I like the bowls, considering we are talking fast food here. The brown rice was moist, and they have a station for the sauces where you can get a cup of the sauce, or jput it on there - out of the bottle. It's clean, and the service has always been fine. They have no problem with me getting the kids bowl meal for my mom. This location is good for wheelchairs; there is handicapped parking on both sides of the building. They have the "Food Network" on flatscreen TV's, which I like. I'll be back every once in a while. read more

Terrible customer service. The cashier was "Maryam" and while I don't often call out shitty employees by name, this experience was so bad that it is most definitely warranted. I've been on a tofu bowl frenzy and happened to drive by this location. When I went in at 8:21pm, there were 2 guys eating in the dining room and that was it. So the cashier Maryam comes to the register and takes my order. She's very monotone and robotic but that's fine, I'm not trying to chit chat. I sit down to wait and slowly maybe 4 more people come in. Maryam is in the dining room at this point putting up chairs! It's barely 8:25, they close at 9, and there's a line! So, my tofu bowl comes out and sits on the pass until Maryam finally walks over there to bag it. She calls out my number, and clearly this is my bowl as there was a good wait time between me and the person who ordered after me. I get to the counter and she says "You're number ___?" (This was a few days ago and I've forgotten it by now). I tell her yes, and she looks at me and says "Where is your receipt? Let me see it." THE HELL? If it was crazy busy, or if she had taken a bunch of orders at the same time...but she didn't. I start to take my receipt out of my wallet and just pushes the bowl towards me. 2 stars because the bowl was good. -3 stars because Maryam is awful. Just awful. read more

This is a review of the staff and their performance. The food is a different story. I'm completely sure the owners are fine people. They usually are, and I know one. Ordered 4 bowls with mixed preferences: 2 chicken bowls with BROWN rice, green onions 1 chicken bowl with white rice, EXTRA meat 1 chicken bowl with white rice, green onions The cooks in the back are just incompetent and careless idiots. They messed up all 4 of them. To top it all off, they didn't even give me extra meat - they gave me white meat instead! It just take a little more attention to detail and not just dicking around in the back to get to right. It's not that hard, but I get it. It's late, you wanna go home (8:25pm). That is all fine, whatever. However, this really gets me ticked off. They dumped 3 handfuls of rice to minimize chicken space, especially when I specifically asked for less rice than usual. So, what are the two diabetics in my family to do now? Dump the white rice out and just eat the chicken? One word: Ridiculous. I'll take my business elsewhere. read more

the place is much more efficient now. It was pretty busy when i went last night and i got my takeout order really really really fast. got it home and enjoyed my brown riced chicken and beef bowl. i've been eating like poo lately and this is actually as healthy as i've had in a while. now that i know it's super convenient to just go in and out and grab my food, i'll probably come by here more often. oh and i think i saw that theyre open till 9 every night. read more

I was excited to hear that Flame Broiler's had starting serving tofu so I had to give it a try. I ordered the Mini Bowl with brown rice and green onions. The tofu was good, but not great. The seasoning they used on the tofu didn't have much flavor and the rice tasted a bit old. To top it all off, the serving size was the smallest I've ever received from any Flame Broiler location. Will not be going back to this Flame Broiler location anytime soon. read more

Awesome place for Chicken and Brown Rice! The restaurant is conveniently located in a large shopping plaza. The inside is clean and has two TV's. The customer service is friendly and the food comes out fast. I usually order the Chicken Bowl with Brown Rice and No Brush, meaning they don't put any sauce on the chicken when they cook it. The no brush makes the chicken grill flavor stand out. You can add the sauce when you get your bowl. Also if you get veggies with your bowl, Ask for no cabbage because the restaurant tends to give you a ton of cabbage and only one or two carrots and brocolli. Overall, great fast place for healthy food. Try to cut down on the sauce though because it has a lot of sugar... read more

I never had a problem with freshness. Usually, I virtually never have to wait at a Flame Broiler to get my order. In fact, by the time I'm at the sauces, my bowl is out. This is probably the busiest location I've been to during lunch hours (around noon, give or take half an hour), where I've had to wait. My only frustration is when a cashier doesn't know how to best delegate herself to what matters most at the moment. Two orders are out, she sees it. I'm waiting at the register, and she says excuse me, and then goes to the back. It wasn't as if she was getting any help (because none came for my duration there). Personally, I enjoy lots of vegetables so enjoy the rice/meat/vegetable ratio just fine. My only qualm is that a beef piece always (always!!!) seems to find its way into my chicken bowl. Which would be okay but I'm allergic to certain kinds of beef and rather not take my chances. Anyway, this location, with it's numerous windows, seems clean as it is bright. And since it's right next to my beloved Power UP, I'll definitely be returning (at least under my Power UP card gets all used up!). read more

Great option for fast food, especially to be healthier! Love that you can request all white meat too (= I've always had great service at this location. Apparently corporate had them change to larger bowls, so it looks like you get less food but it's the same amount...just in a larger bowl..which actually helps me mix in my sauce without precious protein falling over! Mmmm that yummy sauce! Anyways, I noticed people complaining on here about portions changing, so just thought I'd share that info! read more

I eat a lot of flame broiler and this store in particular always has the absolute best chicken and freshest ingredients. The cooks know what they're doing. read more

Went in with my mom on 12/11/2015 and ordered a few chicken bowls. Number 1: portion size is the amount for my 8 year old nephew, it looks like it came off the kids menu. Number 2: my mom ordered her bowl with veggies, the veggies felt like they came out of the fridge when they are supposed to be freshly steamed vegetables. When my mom complained their resolution was to give her more veggies, how in the hell is that going to fix the fact that the ones that came in the bowl were STILL COLD. When I confronted the owner, she didn't want to give a refund or address the issue and even stated that I should be happy that she's talking to me when I'm upset. We will never return! I would give it 0 stars if possible! read more

I don't know why but the last 2 or 3 times I've been to flame broiler I have been gypped with the amount of chicken I've been given.. Wth, flame broiler? read more

Flame Broiler - Fast Food Near Me - Placentia, California

The place was dirty, dusty, and the employees were pretty casual. When I ordered it was pretty straight forward but I got slumped by the chef. I hardly had any meat in my food and got a ton of rice. Definitely won't be coming back read more

This must be a franchise. They're two employees, the cook and cashier. Cashier was nice and respectful. Upon after getting my food which was made good and fast I had a hard time picking a clean table to sit at. Majority of the tables were filthy and the "magic sauce" box was empty. The food on the other hand which was a simple rice and chicken was alright... tasted better at other flame broilers. read more

I don't know why this has poor reviews what do people expect ? It's chicken and rice with veggies lol like??? I come here probably 4/5 times a week since I work right down the street I always make a phone order and go get it they always have it ready on time the chicken rice and veggies are great never burned soo not sure what the horrible reviews are about. Set your expectations people this isn't like a 5 star restaurant it's flame broiler you're paying for what your getting I understand if things were less than up to par but to me everything is great and up to standards read more

I called to make a phone order I clearly told the guy who took my order that I want white rice ... they put brown rice to they remade my plate chicken was not cook well unbelievable I usually come here for lunch all the time .... bad costumer services cashier gave me dirty look .i waste my whole lunch waiting on my food ... read more

The kid with the glasses working on 4-2-2020 around 7:30 was extremely rude called to place a phone order and the responses got was how soon can you be here then asked for a few extra sauce packets and he rolled his eyes at me and stated he was only allowed to give one per bowl order when clearly you can take as much needed at the sauce station just another rude kid that isn't going any where in life and didn't put any napkins forks or any thing in my bag I wish I would have checked due to the fact I was on my way to work the night shift words for the kid with glasses that works there if you don't want to be at work please don't go let some one who actually wants to be there do your job for your read more

I go to Flame Broiler 2 or 3 times a week. And I have been going to this one very often because it is close to my work, so I am a regular here. The service is usually average (nothing great, nothing terrible). However, last time I was there they messed up my order and then blamed me. I order the same thing every time so I really don't know how I ordered wrong. Then, they expected me to pay the difference which was 80 cents. I just found it really tacky for them to go through all the trouble of ringing me up for 80 cents when they messed up my order. I wouldn't really have a problem with it if I wasn't a regular. I just found it really bad business to treat your regulars that way. Since there is another Flame Broiler equidistant to this one from my work I think I will switch. read more

Ordered a half and half mini bowl, sure enough i get back home and there's only a few pieces of chicken. What a terrible place, they must have some bright workers here. read more

This is the best Flame Broiler I have been to. Their manager, Farnaz (not sure how to spell it) is such a sweet and patient woman. I came in with a group of 10 special needs children and she took care of us and helped them order. I will definitely be coming back thank you! read more

Easy to order online and take out from this particular location.

Healthy and tasteful. I find the bowls have way to much rice. I order the bowls with veggies only and chicken. The white meat, though it is healthier, is dry. The cabbage could be done a little more or cut into smaller pieces but all in all is a decent place to get healthier food. The signs on the wall that give nutritional facts have improper grammar, which is annoying, but I can't help that. LOL My BF loves this place though. Great for bodybuilders who have a strict diet. The "magic sauce" has a lot of sugar though, so be careful. read more

It's like your typical flame broiler. Taste great. It wasn't too busy on a later Sunday evening. We ordered 7 plates/bowls, all were made promptly and correctly. read more

I ordered the chicken and veggie bowl, brown rice, and no sauce. I know... it's Kelly feels fat time again. Chicken was flavorful and not dry. Veggies were cooked but still crunchy instead of being soggy like they can get sometimes. Brown rice cooked through but not smushy. Overall, great, inexpensive, fast lunch. They have kimchi here, but I didn't find out until after i ordered so i just threw some leftover salsa i had on to get some heat. I'll try it with the kimchi next time. Tofu looks interesting too, but I don't hate myself that much yet. read more

Every few years, I go through a Flame Broiler obsession, where I have to eat there at least once a week. I'm in the middle of one right now and I am so glad there is a Placentia location now because the original one on Chapman is a zoo during peak hours. The Placentia location has plenty of parking and I've never had to wait more than 5 minutes for a to-go order. You can always find a place to sit here too, a huge improvement over Chapman. I really like not having to fight my way over to the sauces and fountain drinks too, there is plenty of room to move here. Love, love, love the chicken plate with green onions. The chicken is kind of charred in places, the rice is nice and sticky and you get a nice salad and an orange! And oh man, I could drink the magic sauce by the gallon! I think they really do put some kind of magic ingredient in there to keep me thinking about for days on end! read more

This has got to be the worse flame broiler I've ever been to. Expensive n serve very little food. Help me shut this place down.

Excellent service by Alyssa. Food was excellent A very clean environment. Definitely going to eat here again

all rice no chicken. paid extra for white meat but it was super rubbery and chewy..usually love flame but this tasted like it was reheated , maybe because it was later in the evening.. 2 stars because the cashier was kind. $20 for 2 bowls we're kicking ourselves. will not be returning. read more

I come here once or twice a week and wanted to give props to Alyssa. She always greets everyone and is very pleasant and smiles. Very good worker and attitude! read more

This Flame is the closest one to my house, so I have gone there many times for several years. The food was always consistently good and good customer service. Over the last two years the quality of the food have gone down significantly. Now the meat is burned a lot more frequently. I will be driving across town to another that always good... read more

Been going here several times but their portions have been less and less everytime, regular bowls are like mini compare to other flame broiler read more

The lady at the counter did not greet us. Had a frown on her face taking our order. She then started putting up chairs on top of the tables at 8:05PM. We order our food "for here" and felt like we were being asked to leave when closing hour is at 9PM.This is not the first time we have experienced this with the same lady and at the same location. Management must be aware that some of us aren't getting good service and instead impatient and lazy. By closing up early doesn't drive a business sales, it makes it look like its closed from people looking inside. But the food was good... read more