This particular location offers friendly service. I overflowed my drink and the cashier came running with a cloth to help me. Was very thoughtful for a fast food restaurant. Clean location and easy to decide to stay rather than carry out. read more

This place always has awesome service and the cashiers always get the order correct. They even remember our orders from the previous times we go! I highly suggest visiting The flame Broiler if your looking for good food and awesome service read more

The usual cashier that's here is always great and nice and the facility is clean as well

For a healthy, quick bite I would suggest the combo a small bowl with veggies. The broccoli and carrots never seem to be overcooked and mushy and the cabbage seems to have just the right amount of crispness. The front of house staff is always nice, and they even bring the order to you at your seat. They have specials on certain days and offer to go service as well. read more

Flame Broiler - Try a healthier option! - Chicken Shop Near Me - Rancho Cucamonga, California

We've been coming to this Flame Broiler for several years. This the best Flame Broiler in the area. The food is very delicious and staff are very friendly and courteous. The premises are very clean. We live in the Upland area and we have other Flame Broiler nearby. However, We prefer the longer drive to eat at the Haven Avenue restaurant by far. Rivera Family read more

Really upsetting that both Yelp and Google say open until 9 but was greeted by a locked door and a snobby looking employee laughing through the window at 7:55.... How about adjusting your hours so we don't waste our time showing up? read more

I was very excited to find out that they had vegan options I will definitely be back This is a perfect place to go on a quick lunch break with coworkers. The staff was friendly and the place was super clean!! Yummm read more

Clean facility and food looks great :) great food! Friendly service and nice ladies :)!!!! Defiantly coming again

Always such a pleasant experience here. My fiance and I will drive out of our way to go here because the girls who work here are so sweet and my food is always PERFECT. Thanks for doing so well so consistently. We appreciate you!! read more

Everything great until,they took my order.i waited 15 minutes.then they said they were out of white rice.i was annoyed.but the young that was helping bagging food,got attitude because I was checking with wife to see if she wanted brown rice.He gave me his name,that will not put out.but the way yelled me.caught me by surprise.Customer service is the main point here.You don't tell at a customer.I won't be coming back!.I'm in management too read more

So stopped by tonight ...Diego was working the counter again tonight .....recognized me in a heartbeat ....managing a family owned and operated business myself for 20 plus years this means a lot ....without a word from me he knew my wishes as in my prior visit ...thank you again for great customer service. I will be back. read more

Love this Flame Broiler! The staff is amazing, the food is fresh and it's healthy clean food! I always get the tofu bowl and it's always bomb with their hot sauce! read more

The food here is fair. There is nothing unique about the food. I found my chicked very dry and overcooked. I was very disappointed in the quality. The price is also a little pricey for what you get. Other places with similar food tend to have more moist food. The employees are always welcoming and friendly. read more

White People Chinese Food. Just like Chipotle sucked everything good out of Mexican Food, Flame Broiler does the same here to Chinese Food. Food is bland and flavorless. I always end up dumping buckets of teriyaki sauce on everything I order just to get a bit of flavor out of their chicken. If you're all health conscious then by all means come here, but if you enjoy flavor then go somewhere else. read more

The food came out within 2 minutes of me ordering it which is super fast. I was still getting a soda when they called my number. They have healthy drink options... Healthier... Vitamin waters on tap. The food is good... Option of white or brown rice or veggies. I got the bowl and the portion is perfect for lunch. It wasn't busy and located close to school and the 210 Fwy. The cashier was a young girl with glasses who was very friendly. Magic sauce is the unhealthy part that you have the option to put on your food that makes it taste better. read more

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I ended up at this flame broiler because the one next to my house was closed. My son and I were welcomed by Genesis, Yadira and Jaime. I haven't had such exceptional service since all this Covid pandemic has started. They were so friendly, kind, helpful and the food was by far the best I've had at a flame broiler! They absolutely made our night!! Thank you for being essential read more

Arrive a little before 9, sign clearly says they close at 9:30!!!! Very disappointed!! Went next door to Subway!! read more

Flame Broiler - Not even 9 yet!! The sign says 9:30 that they close!! Watched numerous people walk up to window, only to be disappointed!! - Chicken Shop Near Me - Rancho Cucamonga, California

this is the absolute best flame broiler in the area, i always ask for a reg chicken bowl extra well done w brown rice and onions. ive been to other flame broilers and wabas and nobody grills the chicken to my liking. theres just somethin bout the grill here! the staff is also super professional friendllt and courteous. drop by for a chicken or beef bowl!!!! read more

Went for lunch to flame and it was so pack but genesis got everyone's order really quick. Great customer service. Genesis is awesome!

It's just okay. It's really a hit and miss. Id have to agree with the other yelpers, that this location is lacking. Sometimes the meat is too over cooked and sometimes the veggies aren't cooked right either. read more

By far the worst experience that I have ever had at a flame broiler, definitely not worth the money or the attitude from this so-called manager that handled things very unprofessionally!! Not only am I writing this review but I am also reaching out to corporate because of the amount of attitude this woman gave me when all I wanted was a refund. read more

Genesis is so amazing , flame has better service than waba grill. Food is awesome! The magic sauce, triple hot sauce , avocado!!

I've gone here probably 10 times in the last 5 months. Never had any problems! Lately I've been going in between 11:30am and 1pm, they're FAST! Most times I order my chicken bowl and by the time I pick up a fork and a couple napkins it's already ready. At most I've never waited over 5 mins. This is one of the cleanest locations I've been to. The middle aged lady cashier I see most often is really nice. Chaffey College students get a 10% discount on top of any deals they have! I just got a bowl for $6 but with the discount it was only $5 and change! Good for sticking to a budget. read more

I love this flamebroiler because the employees are super friendly, the food is great and they give 10% off for chaffey students! I continue to come back here each week for the quality of food and freshness of the meat/veggies/rice etc. The restaurant is always clean and they even hand out pre-packaged sauces but have a max limit of 2 per bowl but still seamless. The regular chicken bowl is still my fav! read more

Flame Broiler - Clean store, easy to read menu - Chicken Shop Near Me - Rancho Cucamonga, California

Sunday special is 2 chicken bowls for $9.99... At least that's what the poster says inside. I ordered two chicken bowls and got charged full price. Cashier didn't have the courtesy to tell me about the deal. When I asked about it right after I paid and they said there was nothing they could do. Not happy about this location. read more

Food is always great, and the staff is really nice, especially Jesse. If I come in 5 minutes before closing, they're still always happy to serve me. read more

My guy Jesse makes coming in pleasant and easy every day just with his friendly greeting and conversation

I am a regular at this flame broiler, excellent service from their staff and always satisfied with my meal. Wished they took Apple Pay though ): read more

I don't know what they have done different from last year to now...but its way...way better. Maybe new owners or something. I always get the chicken veggie bowl...today I changed it up and got the works. I'm not a huge beef person but it was really good...but I will be returning back to my original chicken. The staff is always friendly and not just being a weird robot like a lot of places. Its always clean and organized and my food comes out fast. You can also watch TMZ while your sitting there...so win win!!! read more

I go to Flame Broiler quite often at a variety of locations, and I have to say that this particular location is the WORST. I know its a newer store, so I was willing to let mistakes slide the first few times I have visited, but every single time I have had a bad experience at this location. Food Quality: On three separate occasions my cabbage still had fine silted dirt in it. Cabbage must be washed several times because of the way it grows, and how dirt stays in the leaf folds. I have also had my rice undercooked twice. It seems that this location uses a much lower quality of meat than other Flame Broilers I visit. The beef tastes bland and processed, and the chicken isn't much better. Customer Service: This place is slow, much slower than other Flame Broilers I visit. And while I don't expect 5 star service from employees in a fast food establishment, it seems like everyone that works here just wants their shift to be over a soon as possible. They never smile, or even give a half-sincere "thank you." In conclusion, I urge you to try the Flame Broiler, but just NOT at this Haven location. It makes me sad that some people have given up on the entire chain just because of this poor locations service. read more

Great food excellent customer service! love coming to this location only! food is always fresh and never seems like left overs

Love flame broiler! Mini bowls are great snacks if you're not too hungry. The sauce is bomb, and the veggies always taste fresh. Good service, never have to wait too long. read more

If you close at 930 guess what? Expect to be open until 930. To the kid behind the register rolling your eyes while literally throwing your gloves in disgust as I walked in the door at 915 was the rudest thing I have ever seen. It's a chicken bowl. Not rocket science. read more

Came in just before work to grab a couple bowls for my long shift. Place was clean and empty. Food has tasted good so far. The guy taking my order was nice and accommodating. I would come back. This place is pinned between a dojo and a su way I believe. read more

I visited this location this past Sunday at about 5pm and was shocked to see that they are not open Saturday OR Sunday.... really??? It's 2014 and there are "fast food" style placed closed on the weekends? I won't be returning Mon-Fri to try the food.... they must OBVIOUSLY have enough business during the weekdays and don't need customers on weekends. read more

I love coming here for a quick lunch. The tofu bowl is my favorite! Great food and great staff!

Very clean environment, professional staff and a healthy, delicious meal. What more could you ask for? We went in at 12:25. No wait whatsoever. The only wait time was for them to cook us fresh beef and tofu. That was something I appreciate very much. He said it will be approximately three min. Exactly what he said was right. In and out in 6 minutes from parking the car to driving away. Fantastic AND HEALTHY! read more

Love this flame broiler!! Me and my coworker come everyday for our lunch and we always get the best service! Especially from Bernice !!

The workers are nice and the food is really good. Its a very clean and friendly atmospher.

The staff were nice, the service was fast, the food was good I would definitely recommend this place to family and friends.