So, if this was a year to two ago I would say this place was 5* through and through! But unfortunately, over the past 3-4 months, their customer service and logistics have gone waaay down hill. Online: They changed their hours on door dash to only listed as open on certain days, even though they really are open. They just don't want DD orders. They now use an app called Toast, but toast uses DD drivers. They just pay less and there's now an additional middle man to delivering your order. My recent orders have come 30-45 minutes late due to this issue. While fluffies food has always been GREAT, I'm now opting for other halal spots that I know will have more reliable service. In-store: their new cashiers have some kind of weird attitude. I heard one woman pretend not to know english and refuse to help the man in front of me, so when I came up to her I was worried...but she spoke perfect english? It was all so weird. And the guy was being very pleasant, not rude at all or being a jerk. I prefer not to go in-store since there's a strong smell sometimes. Almost like BO, but everywhere. I really miss the old fluffies! Hopefully they go back to using more mainstream delivery services and up their customer service and cleanliness. read more

If you can order just one thing, please go and order the fluffies filled fries! They are literally the best, topped with crispy seasoned chicken , pickles and coleslaw. The most incredible combo! The nashville chicken sandwich is also very good! read more

This place has a lot of potential to be great, it just needs better management when it comes to placing orders and getting orders out to customers. The flavor profile is really interesting and I liked the incorporation of Indian dishes , it made me feel at home. The fresh naan bread was made to perfection and the chicken was really juicy and cooked well. Lots of flavor and a great portions. I wish them all the best and hope they hit their stride to becoming a great place to eat! read more

Fluffies Hot Chicken - Hackensack - Chicken Shop Near Me - Hackensack, New Jersey

The food is awesome! Chicken was cooked nicely; not at all dry. Mac and cheese was great and the sauce they use is amazing. Will definitely be back to try one of their sandwiches! The location itself to dine-in is super laid back; counter service only. Not at all huge and they clearly do get busy even on a weekday for lunch. read more

Fluffies Hot Chicken - Hackensack - Fluffies Filled Mac - Chicken Shop Near Me - Hackensack, New Jersey

When everything closes early, this is the place to go to for that late night deliciousness. This satisfies all my cravings! Hits the spot every time. Grilled cheese fried chicken sandwich is a usual. Standard chicken sandwich or the butter chicken sauce on the sandwich is our alternative. Fries can be hit or miss. Mango lassi is sooooo good. I pre-order and it's always ready on time, despite how busy they get. Idk how they do it. Gets a lil chaotic inside with the crowd, parking is wonky. That stuff doesn't even matter once you taste the first bite. So worth it every time. read more

Fluffies ! The chicken was delicious and the portions are bigger than average . I was impressed by how quickly the food came out despite them being very busy. Friendly staff and fair prices make spot in Hackensack a must visit . Highly recommend! read more

Fluffies Hot Chicken - Hackensack - Signature Chicken Sandwich - Chicken Shop Near Me - Hackensack, New Jersey

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First time trying Fluffies and I'm a fan. The tandoori and butter chicken delivered on flavor and portion size.

Stumbled across this place using Apple Maps And it did not disappoint. At 9:30pm it had a steady stream of people coming in and out. We ordered the original chicken Sandwich and an off menu item, "half and half" recommended by cashier. It was a side of Mac and cheese and fries under chicken tenders. Everything was delicious especially with their fluffie Sauce. Ready I guess honk ANYTHING would Be good with the fluffie sauce. It was fire. It was you to sit and eat you can but it seemed most were getting their food to go. Will definitely be back when we visit the American dream mall. We just had a little wait ... maybe 15-20min. read more

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Got the chicken bowl with mac n cheese and fries and it tasted pretty good. went for the medium spice level and the sauce it comes with is delicious - really completes the meal. The chicken wasn't crispy but it was good overall. For about $13, it was a satisfying and filling meal. The food was ready quickly and there's some seating inside as well. read more

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11/18/23 Saw a new sign for Fluffies?! Did the comedian open a chain of restaurants? As a fan, I was surprised I hadn't heard about that LOL We couldn't decide what to eat so we stopped in. We were surprised that it was more Indian than Nashville Hot Chicken, lol But it was a good surprise as we love Indian cuisine. I can't do spicy like that, so I opted for the Tandoori Chicken Bowl. It was really good. Hubby is not a chicken sandwich guy. He was hoping for bone in chicken that was hot, lol. He saw the poutine, which he was a fan of, and got it with extra hot sauce. He burned but loved every bite. LOL. I'm not a poutine person, so it was just , the butter sauce was really good. The Mango Lassi was too thick for my taste. It wouldn't go through the straw... It's a small space, 16-20 seats. It was packed with college kids, and I can see why, good food, hearty portions for about the same price as McD. The only table was the one right when you came in, so it was freezing. Hope they can put up an outside door to try to curb some of the cold air. I will keep this in mind for a quick Indian bite. read more

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Holy portion size, Batman! This place gives you a lot of food for your money. It was absolutely delicious. I did find the mac and cheese sauce a little grainy, but overall this bowl packs a punch. My Uber Eats order was well packaged and piping hot when I received it. Would definitely order again! read more

Fluffies Hot Chicken - Hackensack - Chicken Shop Near Me - Hackensack, New Jersey

Food is great, service takes sometime so I usually order takeout and it's ready when I get there. The line is usually out the door which is a good thing. I like the tenets with fries and mac, their sauce is 10/10. read more

I saw a picture of a large juicy looking chicken sandwich which was from Fluffies in Bayonne. We went there and here's my review. I thought is was a soulfood place, but they are from Pakistan. It's a small clean takeout restaurant and I must say the young lady with the reddish hair was very friendly and helpful. I ordered the chicken sandwich ($14) with pickles, etc. which was pretty good on a roll. However, it was dark looking meaning the oil was old. 1-10 scale 8.5 Next was a chicken sandwich on a biscuit ($12). I think they forgot to add another piece of chicken. It was a portion for a child. 1-10 scale 6 Next was large chicken wings ($11 for 6 pieces). They were bbq and Buffalo which were actually very good. 1-10 scale 9 Overall we liked the place because it was clean and could seat about 20 people. Would we go back? Yes, but I would have to check the portions before we left. LLook them up. read more

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I wanted to like this place! I came off of the strength that I've seen this place on various popular food reviewing Instagram pages. I will say that the sandwich was good but the chicken breading was falling apart, the bun was way too moist, and overall it was an entire mess. On top of all of that, the price of the food itself was far too much. read more

My daughter dragged me here, explaining it was a huge hit with her HS friends so I was expecting to be disappointed. Short story: I fell in love. They've got huge portions, great taste, fresh chicken, and a truck stop vibe that turned me into a big fan. I love Fluffies! read more

I had Fluffies for the first time and WOW. I was not expecting to enjoy this place so much, but I'm glad that I did. I came with a group of 8 and was able to find seats for us all. The store itself is pretty small, and doesn't look like anything much, but that shouldn't stop you from coming. We ordered at the counter and got our food quickly. We started with the poutine, which was so good. I was expecting more of a cheese curd type of situation, but this was still delicious. The fries weren't too soggy, and the chicken was still juicy and crispy. I got the signature chicken sandwich while my partner got the butter chicken bowl. I wasn't expecting this place to have a fusion style type of sauce but I LOVED it. Everything was delicious, and I was craving more that same night. I highly recommend this spot, and I'm definitely going to try their Frankie rolls next time! read more

Fluffies Hot Chicken - Hackensack - Fluffies Poutine - Chicken Shop Near Me - Hackensack, New Jersey

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We loved everything about this place. The food was full of flavor and the staff were super helpful since it was our first time. It was packed when we got there but the tables were cleaned off which was a plus. read more

Fluffies Hot Chicken - Hackensack - Mild white meat half Mac n' cheese and half fries - Chicken Shop Near Me - Hackensack, New Jersey

Move over Dave... there is a new spicy chicken sandwich that will knock your Wendy's socks off! .... no pun intended. The rave about this place and the heat is real, so choose wisely. With several levels of spice you can bring the heat, but can handle it?!?! I ordered a few things from here and tried a couple of the spice levels, but what will keep me coming back again and again is the sandwich. YUP, I don't need anything else from Fluffies... just consistently tasty spicy chicken sandwiches for the rest of my life! It is a BIG cut of white meat chicken breast in between a soft toasty bun. I almost wish the bun was bigger to hold all that meat and flavor. The sandwich packs a ton of flavor and a big hunk of meat so be ready... roll your sleeves back, have those napkins ready, and do NOT touch your face! I went with the mild spice for my sandwich so I can truly gauge the spice level and get the real taste of this meal. Fair warning, do not be a hero and go for the spiciest... you will burn your mouth and your soul. This sandwich is topped with slices of thick cut pickles and house-made vinegar based slaw then topped with a little more spicy sauce. They also give you more of the spicy sauce on the side. Which is great if you decide to go mild then dip accordingly for added heat... pro tip- you're welcome! GET THE SPICY CHICKEN SANDWICH!!! read more

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I have been there many times. I visited the Hackensack location tonight, January 17th. The food is always great but this time my order was considerably less than usual, about 40% less. The roll was much smaller, the extra chicken piece in the box was smaller and the amount of fries was approximately 40% less than all of my previous orders. It's really a shame how another great provider has gone the usual screw the customer route. I'm very disappointed. read more

Delicious! It was busy when we were there but the wait time isn't long. There are a few tables for dine in. It's an upbeat, casual place, no frills and good food! read more

Fluffies Hot Chicken - Hackensack - Chicken Shop Near Me - Hackensack, New Jersey

My kids loves it. From cheese fries to sandwiches . Recommended. Excellent service. Maintains cleanliness.

Ordered take out, the food is yummy. Service was fast and easy. The place is casual. It's a good price as well, the serving is pretty big. read more

Fluffies Hot Chicken - Hackensack - Nashville Hot Chicken Rice Bowl - Chicken Shop Near Me - Hackensack, New Jersey

What can I say :) I looked up google and found this 4.7 star place... and with no hesitation, drove 10-15 mins to have lunch at fluffies.. Im a guy who likes spicy food... being indian, its almost inevitable that we love spicy food :) looking at the pics from other posters, i went ahead and ordered Nashville style chicken tenders.. I know how a nashville style would taste - having tried it in KFC few months back. KFC was a bit oily, but the taste was so good.. The only mistake i did was, i ordered "Blistering Hot" spice level.. I mean, food can be spicy.. no doubts.. but the spice should not overpower the taste of the food IMO... just to make it SPICCYYY, apart from the nashville sauce, they just sprayed red chilli powder (kind of spice) all over the tender ! although I can manage any kind of Spice, this one was IRRITATING, just because of the red chilli effect. You cant even wipe your face , as the spice in ur lips, can get into your eyes and cause serious irritation. If it was just the SPICYYYY sauce, i would have loved it, but all i smelt was red chilli powder and oil. was totally disappointed with the food. i also got burns in my stomach eating that spice. I will still give them 3 stars.. Im just hoping to go back there, once more, and may be try their frankies, and less spicy options. will give them one more chance.. Food took sometime to come (appx 10-15 mins), which is fine, as they are doing it fresh. was a little expensive - 15 $ for 3 small pieces.. overall a very average experience.. read more

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I didn't like my order but that is completely on me. When we went in, the music that was playing was a bit too loud for my sensitive ears

Delicious pastrami why are they temporarily closed ? Corn beef was very good . Are they no longer there ?

I'm perplexed! Can't decide what I like better - the butter chicken Frankie Roll or the plump 2 piece chicken tenders! From Nashville to New Delhi, this place is such an interesting contradiction of food ideas but, in a way, not really. Common denominator found in these wonderful dishes? HEAT! They bring it, here at Fluffies! And I ordered the "medium" heat choice on both dishes! Serious heat lovers will love the "hot" and "blistering hot" choices, no doubt! Medium works for me right now - and I'll work may way up to hotter later, with a redneck beer helmet fastened to my noggin armed with Mango lassi drinks on both holsters to put out the fire in my mouth! Woohoo!!! The chicken tenders are juicy, tender and perfectly crispy and very flavorful. You can tell the butter chicken in the frankie roll (naan) has been simmering for some time, absorbing those wonderful flavors of the East. Definitely returning to try other dishes! Only reason for not awarding Five stars is where they're located - it's a cramped mini strip mall that is downright dangerous if you try and make a left while traveling south on S Summit Ave. You're better off going to the light, making a left there, another left on "Poor Street" which takes you to the backside of nearby Crow's Nest. Make a left after crossing the Crow's Nest's lot and you'll live another day to tell your grandkids about Fluffies!!! Another ding is the pricing. I'm not complaining 'cause "sh*t's bussin'" as my teenage boy would exclaim loudly, but other patrons may be put off by $12 for two tenders. What can I say - skip a latte or two and save up for this unique find! Good luck team - wishing you much success with your establishment! read more

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My go to chicken and fries spot, always extra sauce! Have recently tried the chicken with half fries and mac, and mac can sometimes be a little overcooked/too soft. Overall, the chicken and fries will always hit the spot! They're also open late so that's a bonus! read more

Staff taking orders are friendly and courteous! Food is always good their chicken sandwiches are off the hook and generous portions. Today had the Nashville hot wings and it did not disappoint. A must try to wash it down is the mango lassi. Spacious eating area. Parking can be a little tough. read more

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Absolute MUST TRY!! Bowls are delicious and lasts me multiple meals (you can even share the bowls too as they're usually filled to the max). My favorites are their butter chicken bowl and Fluffies Mac n cheese, but absolutely everything here is delicious. Warning!! If you get the HOT Nashville Chicken tenders, the spice level is not for the weak!! Their sauces are so good. Definitely recommend. Everything here is absolutely delicious and employees are very nice and welcoming. Ample seating and parking available as well. read more

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This place is THE munchies spot! Everything from Mac and cheese to fried chicken sandwhiches, you can't go wrong. I absolutely love any kind of sweet Mac I actually put bbq sauce on mine, this sauce was much better not sure what's in it but it's FIrE!! I almost ate just that. Then I had the hot chicken sandwhich, but mild, so good with the coleslaw. Then finally the butter chicken bowl wow, rice was perfect and everything was so saucy. If you can get to the Hackensack area go!! read more

Fluffies Hot Chicken - Hackensack - signature hot chicken sandwich - Chicken Shop Near Me - Hackensack, New Jersey

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Customer service is terrible! It's like a high school party every time I go in there. So much disorganization behind the counter!

I've been wanting to try this new spot since I first drove by when it had just opened. It did not disappoint. Ordered the fried butter chicken sandwich, the butter chicken Frankie roll, and a mango lassi. The sandwich had a big piece of crispy chicken dunked in Indian butter sauce inside of a soft bun. Frankie roll was larger and had chunks of butter chicken, peppers, and sauce inside of a thin, freshly made naan and came with a creamy white sauce. The naan even had crispy edges around the top. We got mild heat which we enjoyed, but would try a medium spice level too. Both sandwiches were delicious and worth getting again, though I want to try some of the other menu items including the poutine, bowls and mac and cheese. The mango lassi was really good as well. Food came out quickly and the staff was friendly. Will be returning. read more

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Second time having this and I thought it was just okay. I ordered a chicken sandwich and tender HOT, and it literally had zero spice or flavor. And the fries with seasoning had no flavor either. Only positive thing I can say is the chicken itself was very juicy. And the mango lassi and banana pudding were very good. So I don't know what happened or the quality has gone down since all the hype in the beginning, but definitely not worth the expensive price. Disappointed and probably won't come back. read more

There aren't many hot chicken spots around here so of course we had to try this place out! We ordered 2 chicken sandwiches (one hot & one mild) and mac n cheese and fries on the side. Overall, everything was delicious and the service was very friendly. This place is still new so I'm sure they'll only get more delicious with time but I would say they could improve by making their spice levels more accurate or adding more levels (their 'hot' spice level was more like a medium in our opinion, I can't do super spicy and I could eat the hot one), but this is great news for people who are afraid to try because it might be too spicy! If you looove spicy go straight to the highest spice level for sure. It's also $12 for a sandwich by itself so of course I'm going to have high expectations. Highlights were: the sauce they gave on the side, like a yummy chipotle ranch. The fries and sandwich were delicious esp with the pickles. I will definitely come back to try the Indian side of their menu like the naan Frankie rolls or butter chicken loaded Mac! read more

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Undercooked chicken and I got very bad food poisoning, actual insanity. I understand a franchise being busy, but u don't just push out RAW good CHICKEN of all things to customers to get as many orders out ACTUALLY COOK YOUR FOOD YOUR MAKING PEOPLE SICK read more

Not bad, but not the best either. I had a craving for Nashville hot chicken nearby, and I decided to order a hot chicken tenders with fries and mango lassi. The mango lassi was sweet and delicious- no complaints there. My chicken tenders were not spicy, so I'd go up a spice level. The house sauce was what really made the chicken, and I wish there was more than one small container. I ordered my fries extra crispy, and the staff obliged. Pickles were good, and I didn't care too much about the coleslaw. I'm not sure what the hype is here because I find Dave's Hot Chicken to be much stronger in flavor and spice level. Staff was friendly, inside of the store was clean and had seating. There's also plenty of parking, and I'd give Fluffie's a chance for something different. read more

Fluffies Hot Chicken - Hackensack - Chicken Shop Near Me - Hackensack, New Jersey

Fluffies Chicken never disappoints! The chicken is always crispy, juicy, and full of flavor. The staff are friendly and quick, and the place has a great vibe. Highly recommend! read more

I really wanted to love this place based on all the rave reviews but unfortunately I had some issues. I ordered delivery, so cannot really comment on the service or atmosphere and can only rate the food. I had ordered Poutine, Frankie Roll, and Mac & Cheese and they just tasted okay. Fries in the Poutine were just average and there wasn't enough gravy. Mac & Cheese was also just mediocre with the Chicken piece being a little overcooked. Wrap used in Frankie Roll was tough and chewy. Quantity was quite good but I felt the overall quality was not worth 5 Stars. I refrained from giving it 3 Stars since I didn't try the Chicken Sandwich, and most of the positive reviews seems to be for that. Will try once and update read more

Fluffies Hot Chicken - Hackensack - Chicken Shop Near Me - Hackensack, New Jersey

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First time there - place is pleasantly occupied with customers dining in, taking out, and online order pick-ups - but don't get deterred because the staff is FAST, courteous and proficient! I ordered the Tandoori Chicken Bowl (mild) - for take out and was in and outta there in less than 10 mins! Once I started digging in (at home) I dumped my fork and used a spoon instead (only guys can understand that one Lol) shoveling in that DEE-LICIOUS meal - I couldn't chew fast enough! If you want a good, full, but not overly full meal to hit the spot QUICK - go for it! Pic below is a repost from another pic posted by another party but it's the dish I had. read more

Fluffies Hot Chicken - Hackensack - Tandoori Chicken Bowl - Chicken Shop Near Me - Hackensack, New Jersey

Heard good things about this place and I knew I had to try it. I ended up ordering delivery to work and ordered the Nashville chicken bowl. It was so yummy. The coleslaw, rice and crispy chicken combination was perfect together. I ended up getting the mild which was had a little kick but I am always cautious with Nashville chicken spice places. The other menu items also look so good. Will definitely order again. read more

Fluffies Hot Chicken - Hackensack - Nashville Hot Chicken Rice Bowl - Chicken Shop Near Me - Hackensack, New Jersey