This place is fantastic!! Bought my 2027 Telluride Hybrid here a few months back, literally the day…read moreafter it dropped on the lot. No BS, no markup, all business. Sales team wasn't pushy, didn't level you with stupid add-ons, I told them what worked for me and there was no back and forth because they actually listened... Just couldn't be happier with the experience and I've bought plenty of new cars (yeah, I have an issue). Would highly recommend this dealership to anyone in the Sacramento area!!

Even though I live in Sacramento, I always go to this location. It's very clean and quiet. The…read morestaff are friendly, professional, and easy to talk to. Everything is clear about what services need to be done, and questions are always answered. Sometimes they do take a while to call you back. If there's ever an issue, they are willing to find a solution. I love that the waiting area has drinks, water, coffee, snacks, and plenty of things to read. There's a TV and charging ports for all types of phones. There's seating inside and outside. They provide a shuttle if you want to go elsewhere while your car is being serviced.

They do a great job with oil changes, batteries, etc. but dont trust any of their bs diagnostics…read morethey quoted me 500 dollars to replace brand new AIR FILTERS like do you think im a woman?? do you think im gen Z??

Absolutely will recommend! Elijah, Mike & Finance Mike were all wonderful throughout the entire…read moretransaction. Negotiated the transaction, and felt like everyone was doing their best part to make sure that we got the best deal possible. I wouldn't hesitate to do business with them again.

Recently took my RAV4 in to get some major repairs done and was greeted by Thomas Smith. I'm…read moreusually pretty skeptical when it comes to working with people I haven't met before, but this time around that wasn't the case because Thomas provided outstanding service during my visit. He was professional, attentive, and kept me informed every step of the way. He made the entire process smooth and stress-free, answering all my questions with patience and clarity. I truly felt taken care of and appreciated his honesty and efficiency. It's rare to find such excellent customer service these days but Thomas definitely goes above and beyond. I highly recommend working with him if you want a great service experience!

I bought a used Tesla from this dealership in February because I needed a vehicle immediately and…read moredidn't have another car. It was late in the day, the sun was setting, and I did the best inspection I could under the circumstances. At the time, I noticed the plastic trim on the outer side of the driver's seat wasn't sitting flush. Before moving forward, I specifically asked the salesperson if there was any other damage I should know about. He told me, "Nope." That turned out to be false. Since buying the car, I've discovered issue after issue that appears to have been hidden, poorly repaired, or temporarily covered up. On the drive home, I noticed a windshield crack that only showed when headlights hit it. The next day, I found deep circular scratches all over the hood. I later noticed the rear seat upholstery separating near the door. Then the passenger window switch popped out of its housing, and when I opened the door panel, the internal housing was clearly damaged. That was not normal wear. That looked like prior damage that had been covered up. Later, a plastic trim piece in the trunk simply fell off when I opened it, again showing signs of a cheap cover-up rather than a proper repair. Now, the driver's headrest has started wearing through, revealing what appears to be previous damage that was concealed before sale. Tesla does not sell the headrest separately, meaning this could require replacing the entire seat. I understand that used cars can have wear and tear. I also understand that I should have inspected the vehicle more carefully. But there is a big difference between normal used-car wear and multiple hidden issues that appear to have been patched, covered, or concealed just long enough to get the car sold. What bothers me, is that I directly asked if there was any other damage, and I was told no. Based on everything I've found since, I do not believe that was an honest answer. I strongly recommend avoiding this dealership. At minimum, do not trust their word, do not inspect a vehicle there at night, and do not assume anything has been properly disclosed. In my experience, this car had multiple issues that looked covered up rather than repaired, and I would not want another buyer to end up with a lemon car.

The service was great there at the service department. Working with Jonnathan was amazing…read more. However, I would suggest that if you're purchasing a new or used car and you are getting a warranty or paying for warranty, make sure that it's not Century automotive Service. When it comes time to honor what's on the warranty, they do not honor what they promise. We paid $6000 for our warranty on a used vehicle or air conditioner has a leak now and they will not cover it.

I'm a positive note I found the car I was looking for. I did a nice job on the detailing of the…read morecar. On the negative note we had some miscommunication issues with the finance department. Had a couple of issues with the car. Was told to tell the finance company that the dealership had repaired them even though they hadn't so the financing would be approved. After that was Done They said they would address the issues. But After the financing was approved, the issues were not addressed. Go figure probably a great place to buy a new car. If you're going to drop 80 grand on a new Corvette. But as far as used cars go, I'm neutral on that. Also, the windshield had a chip in it, which I fix on my own. They wanted me to come back in two weeks, but being that I live in Chico, it would've cost me more to take to drive there to fix it myself. And when I had the car detailed, I was offered a free tank of gas as well but because of time constraints and lunch breaks I didn't get that either. Oh.

Purchasing a new F-150 at Folsom Lake Ford was the best car buying experience I've ever had. Scott…read moreBerry Jr was great to work with. He was upfront and easy to deal with from the beginning and didn't play any games. Joe from finance was also awesome to work with, and I appreciated that he didn't make me feel like garbage for passing on extended protection. Great experience. First time I can honestly say I enjoyed purchasing a new vehicle. Thank you!

The service department here is exceptional. James W and Lacey are sharp, quick, knowledgeable and…read moresuper friendly to work with. I feel like they know me and my vehicles. They get me checked in, ask all the right questions and the service techs get the work completed in less than the "expected" wait time.

Thanks Tim & Sonny and team for fantastic customer service. You make our purchasing experience easy…read moreand provided VIP service.

Horrible experience, all around! The salesman I was in touch with wasn't at the dealership when I…read morearrived, although he clearly stated he worked that day. The salesman I dealt with at the dealership tried to sell me a different car than what I was given information on. The sales manager I dealt with told me a year of registration came with the purchase. 4 months later, I still don't have permanent plates for my vehicle and the temp registration and plates are expired. DMV also just sent me registration renewal for my vehicle. So the dealership obviously didn't send my DMV fees paid during purchase to the DMV. I obviously am not getting the year of paid registration the manager told me I was getting. I have reached out to the dealership 4 times to try to talk to their DMV dept or a member of management. No return calls. No return emails. Nothing. DO NOT do business with these shady people!

Sean smith at the service dept is a great guy. He Went to extra mile to help me and had my truck…read moreback the same day from service (service time may vary of course) Go to Folsom lake dodge

Basically scammers. Go elsewhere…read more They will refuse to sell you a vehicle without extended warranties, theft prevention , and a bunch of other ad ons. If you want a fair deal this is not the place