This restruant is so slow and seems to be lacking quite a bit. The staff is impeccably unskilled both in people skills and attitude. Granted, we had a large group of people. 14 people in total, but the rest of the dining area was empty except for a small family of 3. Only a few take out orders came in while we were here. We were here 3 hours because of the slow service. We barely made it back to our funeral on the other side of town in time. Ugh. Our group ordered 4 LG pizzas and 2 personal pizzas-one without cheese for a vegan and one gluten free. We sat here waiting over an hour and a half. We received 3 LG pizzas, and the one personal pizza for the vegan was made with cheese. Upon confronting the waiter he argued saying we had never said that, when several people on the side of the table spoke up saying it had been asked for without cheese he finally went back to check what he had written. Sure enough, he had written "No cheese". After being told it would be another 10 minutes, our poor vegan waited 30 more minutes in order to eat. The waiter had also forgotten an entire other pie we had ordered and had to go make another one for us. Ridiculous. The rest of the pizza were okay, however the bottom of the one pizza was burnt to a crisp. Gross Our waiter seemed like a nice enough young man, he was fairly polite, except for arguing with his costumers, but his listening skills certainly lacked. The dark haired woman who was also helping serve us had a very rude attitude about her. She was very snippy and sorta just shoved pizza at us half-hazardly. For the quality of pizza at this place, mediocre at best, and the terribly slow service...we are 14 people here who will NOT be coming back. What a terrible experience. read more

The Pizza was pretty good, esp if you like thin crust. If it wasn't for the pizza this place would have gotten one star. DW ordered a chicken parm hero, the chicken was tough and overcooked and didn't even look like chicken breast. I ordered the Grilled Chicken Panini w\ fresh Mozz. There was almost no taste to the sandwhich, in fact some of the chicken sort of tasted as if it had previously been in marsala. Probably won't go back here again. If we do we'll stick to the pizza. BTW, Colandrea's which is right across the street is leaps and bounds above this place. read more

I don't think they try real hard. Pizza that was dry and without flavor. Scungilli that was mostly pasta and bland. This is why McDonald's succeeds. read more

Franco Di Roma - Front dining area. - Pizza Near Me - Middletown, New York

Food was okay nothing spectacular. The staff were extremely attentive and nice. I most enjoyed their fried calamari, but their Salmon and greens were to greasy or buttery. I would try this place again, but on a day I would be willing to spend money on this place. read more

Franco Di Roma - Pizza Near Me - Middletown, New York

We called ahead to order a Chicken Francaise dinner to go. I asked the price over the phone so I would know whether I was charged the correct amount. When I went to pick it up, I discovered that they were charging me more. I explained that I was told over the phone a different amount. The owner's wife would hear none of it. Lost any future business from my local household. And the chicken was mediocre at best. You have been warned. read more

The wait service was very bland almost mechanical. Three stars because the food was ok not excellent. read more

Haven't been here in over a year, but just returned for dinner with the family. Not a great experience. First, the hostess saw us come in and said to a colleague 'oh, no - they're gonna have to wait.' She then turns to us (no 'welcome to Franco di Roma's) and says 'I can seat you but you'll have to wait.' We ordered garlic knots which arrived overcooked with charred garlic. The staff was clearly disorganized and we felt like our presence was a hassle. My chicken parmesan was average, but the marinara sauce lacked flavor. My wife's veal marsala also lacked flavor and was unappealing. The kids personal pizza were OK, however. Overall a disappointing experience - there are many other options in the area that are a better value. We won't be returning. read more

I stop in often and get a few slices in a beer. I live about an hour away but my work brings me through that area. I eat a lot of pizza places and they do have very good pizza at least the times I've been there. I have brought home take out from there once in the past and that was very good also. I recommend going there. As most of you say the owner is very nice person and the wait staff seems great also. Since I never actually sat down at a table in order to mail I can't comment on service but it does look like the staff is attentive while I'm waiting for my slices or drinking my Peroni. read more

Awesome quality, wish they delivered but they're def worth the drive out there to pick up. Used them for catering as well and everyone raved about how great everything was. read more

My family and I are long time customers and fans of this restaurant. My bridal shower was thrown here and this past weekend, 5 years later, my baby shower also was thrown here. The food is remarkably consistent in my opinion - I can always look forward to my favorites tasting great and I'm never wrong. Love the meatballs, ziti and chicken parm :) In fact at my shower that's all I loaded my plate with just because I haven't made my way across town to indulge in a while. The waitresses are always so friendly and efficient and the owner is just great. Kind, respectful, on top of everything. There's a reason this place has been around forever. read more

Tonight I ordered the meatballs and macaroni...the meal was very good. The nice man behind the counter ( the owner) was working very hard. He was very respectful in the way he spoke to staff as they were standing around. One waitress was serving a table of ten plus people pizza table side while 3 other waitresses we standing around. I over heard the 'man' using a very nice tone with these waitresses encouraging them to help plate pizza, put the bread in the oven, take the bread out of the oven, bring it to the table, check on customers...he was very nice. The assistance he was asking for was the minimum skills it requires to be a waitress. In 2020 , I'm voting for anyone who wants to Retrain America! I hope this poor guy does lose money because of his staff ... over pouring drinks wasting product etc... read more

This is my favorite Italian restaurant. Great food, great service! I always recommend them to coworkers and friends! read more

I've been going to Franco Di Roma since they opened. My grandmother & great aunt, our whole family loved & LOVES this restaurant! Great pizza! AMAZING DINNERS! The deserts are to die for! & they even have a small bar if you are looking for a nice drink. My go to spot! read more

Horrific service. Sat at the table for an hour after ordering without getting our food. Our waitress did not come check on us once during that entire time. We finally asked another waitress if she could check on our food and never saw her again. We finally went out to find our waitress (texting) to ask for the check for our drinks because we would like to leave, and she walks back out with our food and says with a nasty attitude it's here do you want it or not. Not one apology just nasty service for mediocre food. read more

The pizza is horrible compared to others in town. We decided to try dinner here. Terrible food ... we all got sick.. the place looks nice but the food is suspect- avoid the fish especially the shrimp. read more

Came in tonight to grab slices and everything lined terrible. they're were about 5 different pizzas out and they were all dry and stale lime they had been sitting there for hours. There was also a stack of garlic knots with a literal pool of oil on the pan. Sorry, but none of this looks appealing or fresh. read more

Gave this restaurant three tries. First two were average/forgettable. Last one was a burnt pizza. Yuck. I won't be back.

The fried calamari was way over cooked and chewy. The homemade salad dressing was excellent though. Very large portions which is always a plus. My husband didn't like his steak and cheese but my calamari with pasta and marinara was decent. read more

Awful. The worst food I have ever eaten. What a waste of money. Staff is rude. As far as I'm concerned, Franco should have stayed in Roma to learn a thing or two on how to cook Italian food read more

If you're not in any particular rush and you JUST want pizza, not a bad place to go. I used to work nearby so I've tried almost all of their pizzas and have very rarely been disappointed. However, I ordered an entree a few times and it was very..."meh" lol. Pretty much everyone who works there is really nice but they're not very fast especially around lunch time. It's an ok place read more

Although the pizzas are fantastic, their chicken noodle soup is to die for....and don't get me started on the stuffed shells....mmmmmm

I love their deal for $25 you get salad, baked ziti, & 1 pie of pizza. The pizza is not the greatest. I have had way better pizza but the baked ziti is good. read more

The other day we stopped in and had two nice slices. Made for a nice lunch. Friendly service.

Was ok, had a med. calzone - probably wouldn't rush back - too many better places to choose from.

It has been about 5 yrs since last trying this place, brought home pizza and antipasto, pizza was so well done it was brittle cheese was dried out asked for light onions got tons of onions sliced so thin it was like stringy hairs on top of pizza just awful the antipasto well I could say good try but along with usual meats there was turkey what can I say it will be longer than 5 yrs till my next try. Never again! read more

Food was fabulous, service was outstanding, Our waiter Frankie had our orders ready fast.

Wow! We stumbled upon this little gem in Middletown, NY and can't believe how tasty the pizza was. Such a pleasant surprise as we are from Long Island and most of the pizza we find in upstate NY doesn't compare-Until now! Fresh and delicious. Attentive and friendly service made a quick pit stop a very enjoyable occasion! read more

Had the Pepperoni Pizza here once again and it reigns supreme as they have the best tomatoe sauce imaginable for their pizza pies!

Delicious authentic Italian food at a fantastic price. Generous portions. Clean, comfortable atmosphere geared for families and large parties. Our extended family has celebrated many special occasions (bridal/baby showers, birthdays, Christmas parties) here and we'll keep going back. The quality of food for the value can't be beat. read more

Great pizza! In fact I love all their food. The service is sometimes slow but the food definitely makes up for that fact! Many events we use Franco's for catering which is just as good! read more

I LOVE Franco Di Roma! The food is amazing! I would totally recommend this restaurant whether you just want to pick up a pie for dinner or if you want to sit down in the dining area. Not only is the place nice, and usually quiet, but the whole staff makes the place even better, I couldn't ask for a better group of people, they are so considerate and funny, they're great people all around. read more

Best pizza in Middletown. The sauce is the perfect amount of tomato/saltiness and sweetness and the proportions on the pie are perfect and the crust is thin and crispy. My favorite slice around town. His Italian dishes are also great: manicotti, eggplant rollatini and Marsala are great! The chicken soup is what I always get when I'm not feeling well, it's so good it's medicinal! Great house balsamic dressing too. All of the staples of Italian eating are great here! read more

Top notch pizza and Italian food. Wednesday nights they have poker night. 30+ people and it's free to play. good people. ..lots of fun.

Am there once a week, just love the grilled chicken salas, staff makes you feel very welcomed, very pleasant place to eat will continue to visit once a week. read more

Franco Di Roma is the Special Event indoor space for a moderate crowd with a beer bar selection and refrigerated drinks, desserts, and restrooms available. There is take out. I was over there just a few a days ago for a take out slice of extra cheese pizza. read more

Great food served by great people. Good place to go,for lunch or dinner. Great place to have a party or to cater a party.

I'm here frequently. I must say, the food is great, the staff is like family, and I love coming back every time!

Food is very good and the service is prompt and courteous. Nice comfortable atmosphere.

This place is very good. They have a very inviting atmosphere and the food is awesome! Their baked ziti is my favorite thing on the menu. It's not greasy at all. It takes a while to make but the portion you get is big enough for two people when I order for just me. They have great pizza also! read more

The day I moved out of Brooklyn we stopped in Middletown for pizza to eat while moving in, this was December 2012. My brother had tried this place and liked it. It was pretty good! The pizza was good and they even sold Manhattan special. I was surprised to hear Italian spoken. I thought I would be homesick leaving the bensonhurst area after living there all my life, but It was like being in Brooklyn. I have the same complaint though at this place as I do about every place I seemed to visit here, the "waitresses" are all slow and stupid. Seriously in the city There were 20 people and a waitress could manage to have a personality and actually do her job. Theres like 4 people and they are overwhelmed and slow???? whatever I will just keep getting my pizza to go. Its too good to miss out on for crappy service. The guy behind the counter was great though. very nice! read more