2.5 rounded up to 3. Haven't been here in a while because prices have gone up a lot. Eggplant parm hero had a strong flavor of oregano, but not much flavor otherwise. Bread was crispy though. Small meatball in Italian wedding soup had something really hard in it. Service is ok, not great. Half of it you do yourself. I had to go up to ask for another drink and had to get pepper, salt, etc myself. When I was paying at the register no thank you or have a nice day. Just nothing- what happened to great service and friendly workers. It seems rare anymore No free soda fountain refills. Some of the lunch specials really aren't great deals price wise. $3.25 bottle of small soda 3.3 percent discount if you pay in cash read more

Frank's Pizza Pasta & Wings - Eggplant Parmigiana Hero and Italian Wedding Soup in background - Pizza Near Me - Newburgh, New York

Still one of the best around in my opinion, you can grab a quick slice and a cream soda here and always be happy. There's quite a few options at the the counter but a slice of pepperoni and a slice of cheese out of the oven (ask them to throw it in to make the bottom crispy if that's your preference) and you should be set. You can also order custom pies and the wings are also a delight. Services quick and so is delivery. It's got an old school looking pizza parlor vibe which they have maintained over there many many years that I've been here. read more

Always happy to stop by for a slice. Great service, good music playing and whomever is up front always on point with customer service.

10/11/2025 I called in and picked up a pizza pie from this place. The staff was friendly when I went in to grab it. The food itself is good quality--definitely a solid pizza. Based on a quick look at the space, the dining area doesn't seem very big; I got the impression they lean more into takeout than sit-down dining. For what it's worth, my sister mentioned it's a local favorite, which makes sense given the quality of the food. It's a reliable spot for a quick pie. -Pedro read more

The pizza was once good here but not anymore, my eggplant parmigiana was tasteless and so was the pizza, the service was good, Was looking forward to some good pizza after being in the south for a while, so I'm going to the Bronx for real Italian slice. read more

Frank's Pizza Pasta & Wings - Eggplant Parmigiana Hero - Pizza Near Me - Newburgh, New York

We recently ordered a 20" pizza from this restaurant. When we got home, we noticed it looked smaller than expected, so we measured it -- and sure enough, it was only 18", not 20" as advertised. Yet, right on their pizza box, it says "Home of the 20'' pie"! To be fair, the pizza itself was very good -- no complaints about the taste! However, the garlic knots were disappointing. Instead of traditional knots, they were more like small buns (see the attached photo). Unfortunately, the worst part of our experience was the customer service. When we called to politely ask if we might have received the wrong size pizza, the first person we spoke to said they would check. A second person came on the line, and when we explained that the pizza was only 18", their response was, "Well, our boxes don't fit a 20" pizza, so it usually hangs over the edges." (Take a look at the photo -- does it look like it's hanging over?) To make matters worse, when my husband mentioned that we would be leaving a negative review based on our experience, the employee replied, "If you have nothing better to do with your life, go ahead," and then hung up on us. Good food, but terrible service. Unfortunately, that kind of attitude ensures we won't be returning. read more

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Wings were so overcooked the bones were brittle and the meat was hard. Fried to death, I've never thrown away 10 wings out of a dozen but couldn't eat them... Physically couldn't chew them up.. Last time I'll ever order from there.. read more

Frank's Pizza Pasta & Wings - so dry and over cooked you can see it.. - Pizza Near Me - Newburgh, New York

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The pizza dough was raw...check before offering this to a customer. I ordered a meat lovers pizza and was very disappointed . Will not buy from them again. I have tried other pizza places and none were found to make a great pizza especially those near Walden, NY. It's a shame... read more

came by for lunch here, staff was pretty nice and let know what they had when I had questions. The buffalo pizza slice was pretty good, it was not greasy, the crust was soft but not too soft or burnt, also plenty of chicken on top. Meatball parm was alright, bread was soft but not burnt, I appreciated the meatballs cut in half with sandwich since it was easier to eat, also plenty of cheese. i felt like there was quality and care with my food, plus i do like they have a lunch special here. read more

Frank's Pizza Pasta & Wings - meatball parm - Pizza Near Me - Newburgh, New York

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Classic cheese slice, not bad. White pizza was super oily. The slices got the job done nonetheless read more

Frank's Pizza Pasta & Wings - two slices of pizza - Pizza Near Me - Newburgh, New York

Top 3 pizza places In the Town of Newburgh. Franks pizza is of great quality and the staff is fantastic (friendly). The food quality is great and its located in a nice cozy spot in the Town. I highly recommend Franks Pizza. read more

Flavorless, poor hospitality, interior was clean but definitely won't be returning. .

We all know that the dining experience is composed of so many elements. For me the food is number one. So after reading many of the reviews for this restaurant, I decided to run through the process for a take out order and pay attention this time, because I couldn't believe I'd somehow missed what these customers experienced over the many times I'd ordered from here. The phone rang twice, "Franks Pizza, Pasta and wings can you hold please?" I said yes and the girl was gone in a flash. For 3 minutes. I hung up and called back; same result except this time I waited 2 minutes. I hung up and drove there. When I arrived, I could see they were busy but they took my order in under 1 minute. I told the girl about the phone calls and she shrugged and explained that they are busy and if you hang up, you lose your place in line. Yes, that is annoying, but ok fine. I waited for 10 minutes and my order was ready; hot and yummy. The moral here is: if you want a buddy, call a friend. If you want a tasty meal from a pizza restaurant, you can hardly do better than here. A bit curt and weak phone etiquette yes; but reliably good pizza, pasta, and wings served up hot from the pot every time. 4 stars. read more

Frank's Pizza Pasta & Wings - Closing time at Franks Pizza Pasta and Wings - Pizza Near Me - Newburgh, New York

They charged me more than i was supposed to pay one thing that we ordered came late we waited like 20 minutes for it

ordered pizza for delivery over 2 hours ago. called the restaurant after one hours and was told the driver has my food. call again at hour 2 asking for a refund and was told I can't get a refund even though my food hasn't been delivered will never order from them again and will be sure to tell my family and friends not to order drone them again either read more

For $30 a pie it shouldnt taste like cardboard. I stopped ordering from here years ago but Joes is closed on Monday's so I gave them another shot. Big disappointment. Not for nothing but you are better off getting a frozen pie from price chopper. read more

Delicious Pizza! I ended up here by accident because the pizzeria I always go to wasn't open yet and I was starving so I gave this place a try and good lord, was worth every penny. read more

Frank's Pizza Pasta & Wings - Slice of 1 Item Pizza (Personal 12") - Pizza Near Me - Newburgh, New York

Excellent place The staff is helpful and the food is awesome. The Sicilian pizza are always fresh read more

Good local pie, better than most in the area. Some nights it's better than others, so aside from the true consistency of the pizza, it's worth. read more

Ordered 2 Dozen wings & chicken fingers. The cashier asked if I wanted fries (add-on) and I politely replied no thank you. The bags were stapled closed & I was exhausted from 2 workouts today so I didn't check if the order was correct. I get to my girlfriends apartment and I got the 2 dozen wings & an order of fries that I did not order. I call to explain the mix up and the cashier tells me that they can make the chicken fingers I just have to come in & return the fries (gross). Why would you want food returned? No idea but it's "policy". This issue here is she lacked empathy for HER MISTAKE. She didn't realize she ruined my girlfriends night with her mistake. I was not trying to drive back over the bridge to pay a toll just to get the correct order I should have gotten the first time. She was rude over the phone & completely missed the point. My issue is when people lack empathy & treat their job like everything's black and white. There's no such thing as going above and beyond for the customer or doing right by the customer. Too many robots working with no common sense or decency. Literally ruined my entire night. Thanks for messing up my order and making my girlfriend & I suffer for it. read more

How the frank is this franking place still in business? Order last night: Chicken parm hero Caesar salad Chicken wrap w fries 2 unsweetened iced teas Arrived: Chicken parm hero with NO SAUCE on it. Soggy, rubbery, cold chicken on what appeared to be a roll from subway. Caesar salad that was absolutely drowned in dressing and soggy. Wrap appeared okay. 1 iced tea. $40. Not worth $10. I felt miserable all night after eating this miserable facsimile of a chicken parm sandwich. Go to Joe's. read more

Every time you call, they say 45 mins . Not the food is always COLD if we went to get it, would be at least warm . Order zipples, no power sauger. Thank God I had powered white sauagerl. They just don't care if their business stays open . So sad . read more

Ordered wings from here that was not edible. You would think that if you order early as soon as they open you would receive fresh wings. They were over cooked and tasted like they were refried and possibly left from the day before. The garlic parmesan was just fried chicken with parmesan cheese dumped on them. This will be the last time ordering from them. read more

I use to order here all the time, but after today's shenanigans and the attitude given to my wife. we order 2 pie's 1 plain and 1 pepperoni, they delivered 1 pie. My wife called and was given a real bad attitude... Do not get Pizza here there are so many pizzerias with better food and a hell of a lot better customer service. Let's not mention the pizza is ice cold and had to be re heated. read more

I got food poisoning from their chickening wings. I thought it tasted weird so I made sure no one else ate them and I was the only one who got sick. Don't order from this place!!!!!!!!! NOT SAFE!!!!!! read more

we will eat Frankʻs anytime anywhere. also my aged dad's favorite. the people that work there are hospitable and very kind. highly recommend. read more

Terrible customer service. "Too busy" or "I didn't take your order" should not be a valid excuse for poor service.

This place is absolutely awful, i had a discrepancy with my order so i called to discuss the issue. I was verbally berated for 5 minutes over the phone. The price is always different for the same order. The class of individuals running this business is sub par to say the least. if you feel like being over charged for sub par food with no consistency you have found your establishment. AVOID THIS PLACE AT ALL COSTS! read more

Place sucks use to be an upstanding business... taste the cheap quality ingredients they keep cutting corners left and right and now 4 percent on cards like Jesus how cheap can you go greed meets trash read more

Ordered a large pie online at 6:44pm. It advised pizza would be delivered in one hour by 7:44. I called at 7:59 to check on the status of the pizza. They put me on hold a few times and kept asking questions address, name etc. because it sounded like they couldn't locate the find my order. They asked me if I ordered from there other location in new Windsor. Finally the girl said, it's with the driver. Waited some time. I called back at 8:25pm to be placed on hold again, eventually the girl came back on the phone to say the pie never went out bc a ticket never printed they will have it shortly. I asked at this time for it to be canceled because I was clearly upset I was lied to, the order never went out as advised earlier and my one child is asleep. Then I'm told a boss can only refund me my order bc it was done online and the bosses are out of state and unknown when they will be back. I did advise that was bs. As I was feeling I kept getting the run around. It's now close to 9pm and my boys have not eaten. Please plan accordingly if ordering from here. read more

Used to order from franks many years ago and due to quality of food cut way back and ordered from other places. Every once in a while I'd give them a shot at redemption and they have continually disappointed me. The last fiasco was the final straw that put me over the edge and made me come to yelp. We ordered and it was late arriving. Then the sausage was burned and covered with sauce to hide it but it was so dried out it couldn't be hidden. The spaghetti was undercooked and still hard in the middle. The sauce itself had no flavor. The wings were over cooked and hard. Even the bread had been sitting out and was stale. I truly used to like the food there but whatever happened over the years is thoroughly disappointing. No more chances at redemption guys. Not even sure how you're still in business with he horrible quality food that was delivered to my house last week. Waited a while and gave them one more chance because they used to be the best. No need for a detailed description of the delivery. Joes and villa Italia are the only ones on my list now. Sorry Franks, truly. read more

This place is best my sister's house. We had just gotten in from out of town and were so hungry. Honestly, we kept our expectations low but were pleasantly surprised. The food was really great. We tried a few different things. We can't wait to come back. So so good! read more

Ordered pizza and wings @7:53pm, didnt get food til 9:30pm, because the delivery driver dropped our food off at the wrong house, on the porch. Thank God for the neighbors, 3 houses down, who gave us our food, after in sat outside for 25 minutes on their porch. On top of that, the receipt had my full credit card number written out, clear as day! Exp date, CCV code, everything! For now, my neighbors to have! And to correct all this, the manager gives me 30% of my order back! 30%?! Food delivered to the wrong house, left outside for 25 minutes in the cold and CC number written out for all eyes to see and you give me 30% back?! I will NEVER order from Frank's again! read more

Ordered two orders of garlic parm wings online, asked for extra blue cheese. Honestly the worst garlic parm wings I've ever had we couldn't even finish them. Also paid extra for the blue cheese and only had one small cup in each tin. Not gonna eat here again. read more

The pizza wasn't that bad. It was just super greasy and salty and lacked any real flavor. The crust was good tho ‍

Have eaten hear in the past before COVID. Had a Veal-parm today. There was one slice of veal fried in old rancid oil, cut in thin slices and placed on a sub roll with a scant amount of sauce and plenty of mozzarella cheese. I understand restaurants are struggling and the price of meat and other supplies are staggering. However I am just too sick of restaurants selling and passing off crappy food to customers. Charge more, keep it decent or close shop. It's disgusting. Restaurants are charging more and delivering crap to customers to eat. Cook at home unless you are desperate. People will pay more for decent food. Also ordered a meatball sandwich, the meatballs had very little meat. Disgusting. read more

We've ordered from here a few times for business meetings and have been very happy every time. I do have to agree with the reviews of the buffalo sauce used. Its more of a little spicy barbecue sauce than a true buffalo sauce. We've had salads, pasta, calzones, grinders, pizza and all of it has been great. read more

Piss poor customer service. Ordered a sausage pizza and received a cheese pizza instead. Also order chicken tenders and specifically asked for the house honey mustard. Upon picking it up I made sure to ask the woman at the counter if the honey mustard was in the bag and she said yes...I wrote it on the paper. Got in the car and checked and there was no honey mustard. Went back inside and advised same woman no honey mustard in the bag and she said well I wrote it down on the paper and gave me the honey mustard. Got all the way home and opened up the pizza and it was plain. Placed a call and spoke to same woman who advised that we werent charged for the sausage and that she wrote down a cheese pizza. Its completely irrelevant what she wrote down on a paper I know what was ordered. I requested she deliver me what I ordered and she said policy was to bring back the pizza and I would be given a sausage pizza. Why is it my obligation to drive all the way back on their screw up?! What would they do with the pizza I returned?! Needless to say I have spent as has my family alot of money at this establishment over the years. Unfortunately the lack of attention to detail and the unbelievably rude customer service I will no longer be patronizing this establishment nor will my family. There are plenty other pizza places in the area who are very friendly and appreciate their customers. read more

Very disgusted with the attitude and service! This was the second time we waited over an hr for 1 large pie that arrived cold and the wrong pizza! I don't eat mushrooms and it's all that was on it. When I called to tell them they act likes it's no big deal. I understand everyone is short staffed as I too have worked that way, but we still need to be professional and do the job right! read more

One of my favorite pizza places especially the buffalo chicken. It has a sweet flavor rather than super spicy but it's perfect for me. I also like it in a wrap form. The salads are even delicious! Staff is friendly and they're pretty good about meeting the time they tell you for takeout. read more