They were very attentive and made sure to address all my questions and concerns. They went out of their way to make sure I got exactly the car I wanted. read more

Freeway Toyota - Car Dealers Near Me - Hanford, California

Sales representative Russel Croyne was just amazing in helping us find the right car, at the right price and get us right out the door. He was super patient with all kinds of questions and went to a lot of trouble to find the model we most would prefer in terms of color and seats, etc. We love our new Toyota EV and we were thrilled with Russell and his service. The whole team was 100% great. Plus- the car is great! Beautiful physically, drives wonderfully, more features than we will probably ever learn, but that's OK, and we love the thought that we leave the planet a little greener for our grandsons. read more

We bought a used car from Russell today at Freeway Toyota. He went out of his way to meet our needs. A real low pressure feeling here and we got the car we wanted at the price we wanted to pay. We drove all the way from Tehachapi after reading good reviews for the dealership and I am glad we did. The finance person was just as nice as our sales person and also was not pushy to sell us anything we didn't want. We ended up buying the extended warranty which was actually a great price for 5 years/60,000 miles. I highly recommend driving a bit to do business with these fine people. Denelle K & Fred P Tehachapi CA read more

Freeway Toyota is one of the 20+ California Toyota Dealerships I connected with when looking for my new Corolla. I was working with Russell Coyne, very nice fella. He was personable and responsive to my wants. He searched for my Corolla for a few weeks and finally it was allocated to this dealership! One advantage this dealership has is it has three sister stores. When you shop here, you're really shopping the inventory of four dealerships. I'm happy with my purchase and would recommend searching for your next car at Freeway Toyota! read more

This is the 3rd car I have bought from Juan and his team, and it won't be the last! Always given the white glove treatment with this group. My daughter will be 15 soon, so I will see you in about 18 months! read more

Freeway Toyota - Car Dealers Near Me - Hanford, California

Bought a 2022 Certified Used Toyota Highlander on 4th of July from Freeway Toyota of Hanford and had a great experience. Everyone was courteous, attentive, and quite good at their jobs. I especially appreciated working with the salesperson Mark Smalls, who is very knowledgeable, personable, but professional. Aaron Brewer, who handles all of the paperwork, was also quite good. read more

Dan is the man! It was a pleasure working with him! We appreciate his patience and putting our needs and wants in priority. Def. Will refer him out. read more

Freeway Toyota - Dan is da Man! - Car Dealers Near Me - Hanford, California

Terra was awesome. She knew I had a budget and kept it in that range. She answered all of my questions and was very knowledgeable about the automobiles they had. Thank you Terra read more

Ray G. is the best they have. Although everyone was super friendly and helpful, Ray met our family needs and without pressure, hesitation or withholding information. Any help you need for lease or own, I highly recommend. People flock to places that are packed. Let me say this dealership was packed from 11am-6pm the entire time we were there. Went in to trade one car walked out with two. If you know what's good for you, you will make the drive. It's worth it! read more

Freeway Toyota - Camry and Tundra Limited - Car Dealers Near Me - Hanford, California

Russell he was fantastic, he helped getting everything else of my trade in car & went through & helped with all things in the new vehicle I had no idea where everything thing was. He got all had made to make sure I knew where everything was at. I appreciate Russell : ) read more

Service department is awesome!!! he is friendly professional explains things well. His customer service oriented. He deserves a raise. I can't Recommend Freeway, Toyota and Mike any higher than this. read more

Well our first time experience can't complaint we ended up purchasing my daughters first car. Couple of months went by car started to give us problems crook it back nothing was found took back again and again it stayed couple days and once again nothing I was told take to Chevy dealer . I feel like I'm going around in circles paying for a car that is failing with transmission, instead of treading the car for something comparable in $ I was given a low ball tread in .When I brought in the vehicle as soon as it stated to fail not even a year . Was dealership trying to make customer happy no . Now I'm stuck with a car not happy . read more

I was looking everywhere in Northern California for a new 2024 Prius Prime and couldn't find one anywhere. Either they were sold or pending already. Did a search on CarGurus and one popped up in the color I wanted. It's was at Freeway Toyota of Hanford. Well I found it Christmas Day and the dealer was closed so I submitted an inventory check and an appointment for the next day. Russell reached out to me on Christmas Day and assured me they had it there in stock. So I drove 2 hours and sure enough when I got there it was waiting out front. We are very happy we were able to find what we wanted and that Russell was the person helping us. He was kind, not pushy like most other sales people, and helped us get the best deal we could. Thank you again Freeway Toyota of Hanford and Russell. read more

Freeway Toyota - 2024 Toyota Prius Prime - Car Dealers Near Me - Hanford, California

Russel is the best salesman! This is my second time buying with him and my sister has also got her car with him. always treats me and my family with respect and will randomly check in on us. easy to talk to and understanding! Highly recommend him read more

Service tech stripped mounting nut for skid plate and just left the bolt out. The oil filter housing looks like it was impacted on and off using the housing drain plug. The hole to remove the plate is wallowed out. The filter housing can no longer be used. I called multiple times to speak to the service manager and just get sent back to the front desk. read more

Would definitely buy from this store again. Arriving I was greeted with great costumer service. Everyone was very offering in helping me. The salesmen are very helpful, they helped me find the best deals for my new camery. I was a bit indecisive but they helped me feel confident in my decision. And helped me find the perfect car. read more

Super great and fast. Russell was a big help. Overall, the experience was fun and fast.

I previously rated Freeway Toyota with a great review. Unfortunately, today I am reviewing it again and I have to say what terrible service it was. I previously called to specifically ask if there were any Toyota Grand Highlanders because I did not want to drive to Hanford as I live in Fresno. The manager told me they had 4 on the lot. I wanted to make sure as I was in Selma looking at one but I wanted a hybrid. The manager offered to pay for our food if we went ahead and decided to go take a look at them and to bring the receipt. Now we didn't take advantage of that but still drove down to look at the SUVs. Well they lied. He did not have any on the lot and when I spoke to the lady she tried to explain that on the computer it showed she had 1. I don't care about what the computer shows or doesn't. If a customer who is out of town specifically calls to ask if you have any on the lot and you say you have 4, 2 which are hybrid and you get there in 20 minutes because you are close by only to realize you were lied to. Well I was furious. What else? The manager apparently was not around anymore. I will not be going back. And will no longer be recommending Freeway Toyota as I do not like dealing with dishonest people. read more

I came in looking to purchase a vehicle off the lot. After a few hours of discussion & a deal being made, i was told the vehicle should come end of day, so they didn't need to give me a rental. Fast forward the vehicle never came and i had to call them for an update. Then my salesman, Robert, said he would call me at 10 am Sunday, when he got into work. Sunday came and he wasn't at work nor did he say he wouldn't be at work. Long story short, i find out the vehicle isn't coming for 7 days, after speaking with jeff who also promised to call me back at certain times and failed to communicate any updates way past the time frame given. I had to continuously call them and put in the effort to find out updates on the vehicle, after a few calls to other places, the customer service seemed better elsewhere. The salesman i spoke to offered me a better trim package and worked to solve my problem as well as WORKED to get my business, unlike this place. I personally am upset with the fact that i had to do the work to find out where this vehicle is at after you promised me 24-48 hours. At this point i felt like they should have been putting in the effort to keep my business and i did not feel like that was being done. Therefore, i called around found a better trim package elsewhere and ended up coming on top with a better vehicle at a better rate . Lack of communication, false promises & poor customer service for my 1st car buying experience. read more

Another round of a car oil change and the service just keeps getting better and better a huge shoutout to Elias Campos for helping us and always making sure our vehicle is good to good at all times. read more

Scammers! My girlfriend bought a car here and they added 10k in fees! Recently we had to bring the car in for a recall!!! I went in with my girlfriend to help and this Marisol girl started giving my girlfriend attitude. She was flirting with me, and then realized I had a girlfriend. She was so unprofessional. We couldn't even understand her. This place needs corporate attention ASAP horrible customer service. Wish we never bought the car. read more

Lionel helped me today and was so fantastic! Super friendly and thorough. Will definitely be recommending Freeway Toyota to my family and friends. read more

Scammers ! I went in on 8/12/24 to look at a a used Corolla advertised $18598.00. I spent 2 hours test driving it and sitting with the sales person as he tried to sell me upgrades and warranty (understandable for dealerships) but I said no to all of the upgrades he listed, I just wanted the car for the asking price, as is , plus licensing, taxes and fees. It came out to $21001.00 (out the door price) , I said ok and then he took my offer to the sales Manager. Sales Manager came and told me the best deal he can do is $22300.00. What! I said "you are forcing me to buy extra upgrades, you should have advised a higher price if you wanted more money for the car and we wouldn't be wasting each others time. I told him are you going to sale it to me for $21k?, he said $22k is the lowest he'll go. I told him "thank you for you time , but no and shook his hand and I walked out with my son. My 19 year old son couldn't believe what just happened. I told him there's evil souls everywhere, they will lie to get you interested in something and then they will turn on you if you're not paying attention. Be very careful at this dealership. read more

Freeway Toyota - Advertised price - Car Dealers Near Me - Hanford, California

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Thank you Freeway Toyota for everything you do and how much you care about your customers! I needed to get my vehicle serviced and after talking to Marisol I was able to come in with no appointment and they got me in and out within the hour! Elias was very helpful, I'm not sure where or what I drove through that got my car stained in the front and over the hood but I thought it had been damaged at the time of service, I called back to talk to Marisol and she took the time to work around my schedule and look into my concerns, she spoke to the service manager about it and had me come back to look at my concerns. I came back and her and the service manager took the time to go outside with me so I was able to show them the area I was concerned about. They looked into it and turned out that it wasn't scratched or damaged! The service manager went back inside and grabbed whatever it was that he needed to clean it up and he wiped it off and showed me that it was just stained! I truly appreciate all the efforts your team has put into taking care of my concern and how willing they are to go out of their way to take care of their loyal customers. read more

My best friend went in to look for a new car she told them exactly what she wanted to make a deal, they told her they didn't have it BUT they could order it so she ok! Once she was told that it was on its way she listed her car for sale and sold it last week. She called the dealership regularly and was told every time that it was coming and once it was there it was hers and they would call her. She was told it would be there April 9th then April 11th. She finally got the call last night on April 12 saying it was there and she made plans to pick it up this morning only to get a call saying it was sold last night by someone else! Clearly they don't stand behind their word and only care about selling it to someone who will pay more. This car had everything you could think of and she was already approved through her bank so money was never an issue. I had told her prior to all this I wanted to go with her to pick it up so I could look at what they had because I need a new car and my son needs his 1st car but now I will never go to them!! She has been without a car for over a week and now has to look elsewhere because Freeway couldn't care less about making it right when they royally screwed up!!! Simply disgusted!! read more

Freeway Toyota - This should be hung in their windows for potential customers to see!! - Car Dealers Near Me - Hanford, California

Went to look at their 4 Runners and Tacomas. If you go ask for Alex from Riverdale. Very knowledgeable, nice, friendly and most of all not pushy. Inventory was low but will definitely be going back. read more

Juan and Jeff are the BEST!!! They make the process smooth and easy. We were in and out of the dealership and they made sure I was happy the entire process. If you are looking to get a new car COME HERE! read more

Freeway Toyota - 4 RUNNER - Car Dealers Near Me - Hanford, California

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I had a service for my Toyota Camry today and Elias has an exemplary customer service!! You made my day, Thanks for all the info and help.

I'll give the 2 stars on the buying experience part. That part was very easy Jesus was helpful our sales guy and Ray was our finance guy. By the time we left the dealership is was dark so the first issue after buying the Dodge Durango wasn't spotted until the next day. Don't get me wrong, I love my car, it's been a dream however the problem has been a headache. One of the Running daytime light was out, in Durango's you have an option to either have the day time running lights on or off. On the vehicle it was switched off so there was no way of seeing the light was out. We bought the car on 12/27/2024 Ray said I had 30 days warranty if ANYTHING became broken or was wrong to bring it right back, it's different from the normal warranty that was bought. So Monday morning I come back 12/30 to drop off my 7k down payment. I was told by service that I have to wait for warranty to kick in. So I go back in again 01/20/25, after speaking with Ray. Yeah come right in, tell service what's happening and so I did. The miscommunication and confusion is on another level. I waited for 4 hours with minimal updates and ended up leaving. Service told me to just go home while Ray said hold on. Yesterday, while driving going 70mph I had to come to a complete stop on the freeway and the wobble of death that came from my brakes oh my goodness!!!! I legit had to serve to the side because my car was not stopping! I then again texted Ray and Jesus with no reply. So at this point I'm and soooooooo disappointed that no one has gotten back to me and the joy of buying a the car I've always wanted has went out the window. I don't even want it anymore! I would appreciate it if someone reached out to me to get these issues taken care of! read more

Freeway Toyota - Day time running light out. - Car Dealers Near Me - Hanford, California

Beware! Beware! Dishonest, deceiving and will wear you down and change purchase numbers numerous times. They tried to add $4,000 to the sticker price for "dealer installed add ons." When I questioned this deception and asked Russell to show me where it said this in their website it was in very small print. Three tinted windows and etching the VIN on the catalytic converter and adding some plastic door ding protection doesn't cost $4,000 dollars. Typical smoke and mirrors auto dealership. Beware! read more

My parents came in and wanted to buy a car that was available and everything was going smoothly. We had a discount using the ValleyCan program so they were expecting to pay roughly 18-19k for the car. When it came to the paperwork, the total came out to over 37k. The person attending my parents did not take the ValleyCan discount and applied numerous additional fees that apparently were not optional. Robert I believe was the person making these charges and in the end my parents did not buy the car. A few days later my parents get a call saying if they were still interested. They were, but were hesitant because of the bad service from one of the employees. They end up going back to see the car, and the car they were interested in was gone. Overall, really bad service from one of the employees. read more

Can't asked for any better service and professionalism! Mr. Russell is bery friendly, knowledgeable and helped me to get the best deal to get a Camry Hybrid for my daughter. I m from Selma and the drive is worthy!!! read more

Freeway Toyota - Car Dealers Near Me - Hanford, California

I bought a car here in May 2025 and spent the next 4 months trying to remove the extended warranties that the dealer illegally added on after the sale using a digital copy of my signature. 1 week after purchasing the car I noticed the loan amount I owed on the Toyota financial website had increased 6,500$ over than the final price we had agreed upon and included several extended warranties and a maintenance plan which I had specifically declined. I immediately contacted the dealer who said they must have made an error and it would be immediately removed. Every time I checked in with the dealer I heard the same story, but when I contacted the third party who runs the extended warranties, they confirmed that the dealership never cancelled them. It took weeks of phone calls and working with Toyota Motor Corporation to get the warranties cancelled myself and over 4 months after the sale the dealer finally wrote me a check to make me whole so I could pay off the loan and be done working with them. Many of the reviews for this dealer are written the same day as the sale, and they encouraged me to leave them a positive review when I drove off the lot, but I found them to be dishonest in the long run and I was forced to spend an immense amount of time and effort to avoid losing thousands of dollars. The dealer committed fraud by using my signature, likely intentionally, and did not even attempt to correct this after I called them out. I found out later that Freeway Toyota of Hanford is not a Better Business Bureau accredited business. I would strongly recommend against buying a car here, but if you do be exceptionally careful to document exactly what you did and did not agree to buy as this information was essential in helping me get my money back. read more

Traded in our old Yukon for a used Chevy Tahoe. Everything went as smooth as glass. These guys are awesome they're friendly and for the best deal ask for blue. read more

Freeway Toyota - Used Tahoe under a rainbow - Car Dealers Near Me - Hanford, California

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Daniel T. was great throughout the whole process and did not hold anything back or any gimmicks. Straight shooter and straight to the point and we got exactly what we needed. Great communication along the way and honest. Will do business with again! Thanks Daniel! read more

Good service, fast, no nonsense, a lot of employees there to answer questions, clean and friendly dealership:)!

I'm in the market for a 6 speed Toyota Supra. Freeway Toyota online showed that they had two for sale. Both Manuals. Clovis Toyota had zero, so I went to go check it out... and DAMN, they wanted $7,000 mark up. No thanks! read more

I can't believe that I've attempted to contact this dealership 3 days in a row to purchase a truck. Yes, I'm hunting them down to purchase something. I can't imagine how it'd be if I needed service. read more

Robert Hernadez is a very best helpper with my husband new car and very good service. highly recommended

Terra was super helpful in helping me buy my first ever car! I would definitely recommend buying here.