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    Dublin Cadillac

    4.3 (471 reviews)
    Closed 9:00 am - 8:00 pm

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    CT4 sport 2025
    Kimberly A.

    Dublin Cadillac has let me down. Funding request has been sent more than once. After some phone calls and emails They got the funding request sent to my bank for payment. I took ownership of my car today. Moe helped me set up my OnStar account and got me on my way. Thank you all.

    Complementary coffee, water & snacks
    Margarita G.

    We purchased our 1st Cadillac for here a while back. Just recently took it in for service due to a check engine light issue. Diagnostic and work was done on the same day ( within 2 hours). Was covered under the warranty.

    Escalade
    Jared E.

    Excellent experience purchasing our car from Trase at Dublin. Very responsive to calls and messages, fair negotiation and good buying experience when matched through True Car. We were able to complete the purchase remote and have it delivered to our doorstep the same day, saving us a significant drive for pickup. Would buy from them again.

    Escalade
    Rich D.

    We're considering the new Escalade IQ and Vistiq, and Trase has been incredibly helpful and informative throughout the process. If you're looking for an experience that's easy, transparent, and family-friendly, Trase is your guy.

    Our new vehicle delivered to our driveway.
    Bobby C.

    Today I purchased my second Escalade. First from Dublin Cadillac. My salesperson Trase made it a night & day experience from my first transaction. From the first call with him, he took time to explain the purchase process and answer any questions I had. He made sure to stay in communication with me through the finance process and when completed, he even personally delivered the vehicle to my driveway 50 miles away! I couldn't be happier with my experience and the service that Trase provided. I purchased the SUV on Halloween and when he delivered it he brought candy and Capri Sun's for my 4 year old son.

    Our new Cadillac ct5v

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    23 days ago

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    6 months ago

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    7 months ago

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    9 months ago

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    8 months ago

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    7 months ago

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    3 months ago

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    26 days ago

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    9 months ago

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    10 months ago

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    5 months ago

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    9 months ago

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    9 months ago

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    6 months ago

    Mo is awesome! Very informative and helpful. We had a great purchasing experience and would highly recommend!

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    1 year ago

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    7 months ago

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    6 months ago

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    9 months ago

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    9 months ago

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    3 months ago

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    1 year ago

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    9 months ago

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    1 year ago

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    8 months ago

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    4 months ago

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    9 months ago

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    2 years ago

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    1 year ago

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    11 months ago

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    8 months ago

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    6 months ago

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    6 months ago

    Bought a Cadillac Vistiq! Trase and Mo did fantastic job with the whole transaction will definitely recommend them!

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    1 year ago

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    7 months ago

    Trase is kind, honest, and truly cares about his customers. I had a great experience and highly recommend him.

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    8 months ago

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    Page 1 of 12

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    Review Highlights - Dublin Cadillac

    We did the test drive with Darrick, and Trase closed out our appointment to answer any additional questions.

    Mentioned in 16 reviews

    Read more highlights

    Stoneridge Chrysler Jeep Dodge Ram

    Stoneridge Chrysler Jeep Dodge Ram

    2.5
    (831 reviews)

    I bought a new Jeep at Stoneridge CJDR in Pleasanton. Gianni and Aria were my sales folks. The…read morewhole process was smooth. While deciding on which Jeep to buy, I made two separate trips there and was given top notch help with the questions asked on both visits. The Jeep is exactly the one I wanted and I am happy with purchase. Thank You, -Glen

    First off i'd to say that if there was an option to leave zero stars I would. My husband purchased…read morea model 3 tesla from this dealership 5 months ago and what seemed like an easy process turned into one of the worst purchasing nightmares ever. During the test drive the screen went pitch black and wouldn't turn back on and we were reassured it just needed to be charged. We were also told the error messages would go away once ownership transferred (yeah right). In finance, Amir was rushing and we had to correct multiple errors on paperwork including our trade-in value and even someone else's name on our address. Carfax was never mentioned and we later found out the car had two "minor" accidents. WRONG we should have trusted our first instinct. Right after leaving we had to go to tesla service centers ourselves to handle ownership transfer. A few days later Gianni asked us to call the lender and lie by saying the car had premium wheels and self driving (it has hub caps). After multiple service visits the message was finally removed, something that should have been handled before selling. The screen continued shutting off randomly and tesla said it could cost $2400 if an update didn't fix it. The dealership said they would cover repairs, but when issues continued we got the runaround. Gianni denied asking us to lie and started yelling in the lobby. No accountability from management. The owner even told my husband to return the car knowing he traded his in. We were never unhappy with the car, just how everything was handled. They failed to fix known issues before selling and then avoided responsibility. After all of this they offered to only pay half for repairs. 10/10 WOULDN'T RECOMMEND worst customer service they treat you like they are doing you a favor and expect you to accept whatever comes with the purchase.

    East Bay BMW

    East Bay BMW

    3.5
    (1.4k reviews)

    I had an outstanding experience with the BMW Genius service, thanks to Jay. He was incredibly…read moreknowledgeable, patient, and took the time to walk me through all the features of my BMW. Jay explained everything clearly, answered all of my questions, and made sure I felt comfortable using the vehicle before I left. His professionalism, friendly attitude, and attention to detail made the experience enjoyable and stress-free. I truly appreciate his exceptional customer service and highly recommend.

    Fantastic dealership, great people, and great integrity. Shout out to Danny for being a fantastic…read moresales rep, shout out to Kamron for being an awesome manager, and shout out Everardo for being a fantastic service advisor. I bought a used 530i and I noticed the lane assist camera wasn't functioning, we all thought it just needed a calibration and I was informed it would be taken care of at no cost. Once Everardo got it, he discovered it was because the windshield had been replaced at some point by a non oem windshield, and that was the problem. Obviously it's a lot more expensive for the dealership to cover an oe windshield replacement when compared to a camera calibration. I signed for the car as is, they could've totally screwed me if they wanted to, but that's not East Bay BMW's style, they told me that it would work and they made good on their promise, even though it was more work than anticipated. Legally speaking, they didn't have to do that, and most dealerships would've taken the opportunity to make some money there. I'm blown away by such honest business in this day and age, it's so uncommon, especially when dealing with larger companies. But these guys are awesome. And to top it off everyone is hella chill, friendly, and fun, but still professional over there. Salute!

    Mercedes-Benz of Pleasanton Service Department

    Mercedes-Benz of Pleasanton Service Department

    3.9
    (1.7k reviews)

    Great experience at Mercedes-Benz of Pleasanton. Jeff was professional, accommodating, and made the…read moreprocess quick and easy. Excellent customer service and communication throughout. Thank you, Jeff and the team--I highly recommend them and will definitely be back!

    LY NGUYEN helped me purchase my Mercedes-Benz CLA 350e, and the entire experience was exceptional…read more From the moment we started working with him, he was patient, knowledgeable, and genuinely focused on helping us find the right vehicle. He took the time to arrange multiple test drives across several models we were considering, answered all of our questions, and never made us feel rushed. Although I originally planned to buy a Mercedes sometime within the next six months, LY's outstanding service and ability to secure an excellent deal convinced me to move forward with the purchase the very same day. He also helped me get a fantastic value for my BMW X1 trade-in, outperforming offers from other competitors. His professionalism, transparency, and dedication made the entire process smooth and stress-free. I also had a great experience with the finance team and the rest of the staff, who were friendly, efficient, and supportive throughout the process. I will definitely return to Mercedes-Benz of Pleasanton for any future vehicle purchases. Thank you, LY NGUYEN, for your exceptional service. Without your help, I probably wouldn't have purchased my Mercedes-Benz CLA 350e. Keep up the amazing work!

    Dublin Mazda

    Dublin Mazda

    4.2
    (1.1k reviews)

    I had a great experience here as a first-time customer. Frank was patient and communicated…read moreeverything clearly, which made the whole process fast and easy. I called to schedule an appointment to bring my car in for a diagnosis. Since my daughter and I had a free day, we waited in the lobby while they checked it out. When they didn't have availability to complete the repair until the following week, they made it incredibly convenient by letting me bring the car back and providing a loaner. Not having to arrange a drop-off or pickup was a huge plus. All communication was handled through text, which made everything even easier. Overall, a smooth, stress-free experience -- I'd definitely recommend them and will be coming back!

    I am writing not about the service department but the sales department…read more I don't mind that you don't have a person waiting to help me test drive a car when I immediately get there. I'm happy to wait 10 minutes for someone who can. I am not terribly upset the car I want to test drive is unavailable. It would have been nice to drive it. Or even see it. But no one bothered to show me the car. Or any car. What I am upset is that you saw I was wearing a wedding ring and asked me if all my decision makers are here. Like I need my husband's permission to buy a car (I managed to buy the last 2 without help). I doubt you would have asked my husband that if he was at the dealership. Instead I finally talked to a woman (my service advisor) who finally cared enough to grab keys to show me the inside of a car because the men just chose to dismiss me. It wasn't even her job guys! It's 2026. Please do better.

    Dublin Cadillac - car_dealers - Updated July 2026

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