Personally, I would much rather mom and pop shops over corporate owned businesses…read more So this just being a small local business already gave it 5 stars from me! The food was truly amazing, it was like home cooking at its finest! The woman at the register was very patient while waiting for us to decide what we wanted, as we weren't from the area, nor familiar with the food they had to offer. She was so kind while taking our order, and serving us in the dining area. Another woman was kind enough to bring crayons and paper out for my 3 year old to color on while we waited for our sandwiches(: The place feels like home when you walk in, it's bright, warm, cozy, and smells like great food and baked goods that's done with love and care. If I'm in the area again, I will absolutely be coming back. Thank you for starting our morning off right!

Excellent food and friendly service. My kids love the bagels, grilled cheese and fries.read more

I do love a diner. I think it goes back to being a kid and spinning around on one of those counter…read moreseats while the cook chatted up my mom. :D Whatever the reason, I am always on the look out for a true diner experience and Norm's has it. The parking lot is 'smallish' on the right side of the building and flows right to left in one direction, so be sure to look for the 'enter' sign. There are three steps up into the diner so be aware of that if you have difficulty using steps. Also, the restroom is tiny: like so small the sink is about a foot long by half as much wide, small. We stop in here on our trips out to Groton. Last visit we stopped for a late breakfast/early lunch. I ordered a coffee and it came in a nice big mug and is a mellow blend with a smooth finish. There are photo descriptions on the table of what your eggs will look like based on how you order it, so no surprises. What a great idea. The table holds napkins, hot sauces, salt & pepper, jellies, creamer and sugars. The staff are pleasant. Some are more chatty than others. There are definitely some regulars here each time we visit. The menu has lots of breakfast options but there are no substitutions so you may need to order al a carte or get a different 'meal' option and add-on an item. Just a heads up. They have plenty of toast options including English muffins. The lunch menu is a variety of sandwiches and burgers. Fries are tasty. Lettuce and tomato on your sandwiches are fresh. I can't think of a single disappointment we've had here. If you are in the area and enjoy a nice diner experience, stop in to Norm's.

Staff was very friendly and welcoming. It was crowded and our family of four sat at the counter…read more The staff chatted with us and made recommendations of local things to do. The food - fantastic!! Spouse got med cooked eggs and they were perfect. I had a blueberry and banana pancake. So good! Their coffee was hot and just toed the line of being strong served in tall mugs. Highly recommend and will be back.

All American breakfast location with specials and GF options. Service is always great. Enjoy…read more"Breakfast at Diana's!"

Nice breakfast place, comfortable feeling from entering to leaving. Staff are so attentive and…read morefriendly. Did have the server ask if anyone at our table was a Veteran and got agree coffee. Lot of regulars at the place, like a morning gathering spot. Food was served quickly and was plentiful. Everything tasted great. Definitely glad we stopped in.

Deli right off of a main road that has ice cream from Turkey Hill. Their ice cream is pretty good…read moreand it is a little better than the tubs of Turkey Hill that you would buy in stores, as it has real chocolate chips in it. They have both sugar and cake cones, as well as dishes for the ice cream. The people working here are very friendly, and their are 1-2 tables inside and a few outside. Ice Cream Quality: 8/10 Overall: 4/10

Sorry to say my sandwich was not good. The bread was dry - the toppings were incorrect and it had a…read morestrange smoky flavor which was odd for an Italian cold cut. I ordered online and prepaid. The good news was it was ready when I got there. The place looked like it could use a little cleaning. Next time I'll go to Jersey Mike's.

I would call myself a diner food connoisseur, I've been to a lot of them in my almost 50yrs alive…read moreon this planet and I have to say in all honesty and I'm not being paid by the owner of Water Street Waffle Co to write this but this is by far the best diner I have ever eaten at in my entire life! The food here is next level good, God tier, euphoria is what I experienced while eating what was quite possibly the best eggs benedict I have ever tasted in my life! I swear Jesus must be in the kitchen cooking because the amount of flavor in every bite had me thinking "what the hell is going on here, am I in heaven, how is it possible that this is so good?!" The wait staff was very nice, accommodating and told me from the jump that it could be a wait for the food but quite honestly the wait time was pretty fast so no complaints. I hope this place never closes and stays in business for the next 100yrs because I will be coming back asap. If you're in the neighborhood and want to try the best diner food on planet earth go here, better yet run because you won't be disappointed!

We arrived around 11:20 a.m. on Friday, July 3rd and waited about 20 minutes for a table, other…read moreguests mentioned waiting for over 30 minutes before we got there. It seemed like they may have been a little short-staffed because several tables still needed to be cleaned, and the bar area had quite a few dirty plates and glasses. Despite that, our order was taken quickly, and everyone we interacted with was friendly and welcoming. The restaurant has a fun atmosphere with nice décor, and the music was at a comfortable volume, making it easy to enjoy our meal and conversation. The reason I'm giving 4 stars instead of 5 is because I had previously read that food doesn't always come out at the same time when there is more than one person dining. Unfortunately, that happened to us as well. My husband's meal arrived first, and mine came a little while later. It wasn't a long delay, but it would be nice if both meals were served together whenever possible. One thing that also caught me off guard was the payment process. The server came to the table with a handheld device and simply gave me the total without providing a printed check. I asked for the itemized bill, and she gladly printed it for me. I prefer reviewing the check before paying. They also charge a .75¢ service fee for credit card payments, while paying with cash avoids that fee. The printed receipt includes a QR code if you prefer to pay that way. As for the food, it was delicious! I ordered the Monte Cristo waffle sandwich, and it was excellent. My husband loved his chicken and waffle trio as well. The waffles were especially amazing! Overall, we had a great experience. The food was excellent, the staff was friendly, and we'd definitely recommend this restaurant. We look forward to coming back.

Super friendly - I enjoyed talking to Val. My nephew recommended this place and said it's his…read morefavorite place for Connecticut pizza and it did not disappoint. We ordered half spinach and half meat lovers for take out. It was yummy. Crust was thin and toppings were tasty. Definitely a place I'd come back to try more.

The owner and their staff truly show passion and hard-work whenever they serve their fantastic food…read moreitems. Great prices. Amazing food. Supporting small local businesses that keep our town thriving? Yes, please!

It was a really good sandwich shop. The food was delicious and my family and I all liked it. The…read moretables were pretty clean and so was the bathroom. On the other hand the service wasn't good. The person who took our order was very rude, but other than her my experience was good.

3 1 lb steak sandwich..meat was dry and chewy...one onion piece size silver dollar service very…read moregood..it's been years since last ordered remembered meat tender and moist..will look elsewhere..

Update: Great pizza, perfect char on the crust. Great salads and sandwiches as well. Matt and…read moreJordan (and everyone there) are very friendly. Great happy hour specials 7 days a week! Internet very poor, however, with televisions frequently not working.

BLT on a grinder roll with bacon from a box (salty and thin enough to read throughout). Side of…read morepotatoe chips that were stale. Silverware was dirty. The server was multi-tasking as bartender/hostess/waitress. The beer was wet.